2012 KIA SOUL Engine Problems

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, AN ABNORMAL KNOCKING NOISE COULD BE HEARD FROM THE VEHICLE AS AN UNKNOWN COLOR SMOKE BEGAN TO EMIT FROM THE ENGINE. AS THE CONTACT PULLED OVER AND OPENED THE HOOD, FLAMES BEGAN TO EMIT FROM THE ENGINE AS TWO FELLOW MOTORISTS ASSISTED HER WITH THROWING A BLANKET OVER THE FLAMES TO EXTINGUISHED THE FIRE. NO INJURIES WERE REPORTED AND THE AUTHORITIES WERE NOT CALLED TO THE SCENE. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO TOM DOLAN'S RENO KIA(9455 S VIRGINIA ST, RENO, NV 89511) WHERE THEY DISCOVERED THAT AN ENGINE ROD HAD BLOWN THREW AN ENGINE BLOCK. THEY DIAGNOSED THE VEHICLE WITH ENGINE FAILURE AND THE CONTACT HAD THE ENGINE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS REPAIRED BY THE DEALER....

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT HIGHWAY SPEEDS, AN ABNORMAL KNOCKING NOISE BEGAN TO EMIT FROM THE ENGINE WITHOUT WARNING. DESPITE THE NOISE, HIS DAUGHTER WAS ABLE TO RESUME NORMAL DRIVING AND DROVE THE VEHICLE HOME. THE NEXT DAY, THE CONTACT STARTED THE VEHICLE AND BEGAN HEARING THE KNOCKING NOISE FOR HIMSELF AND IMMEDIATELY TURNED THE VEHICLE OFF. THE CONTACT CALLED KIA OF GREER (14345 E WADE HAMPTON BLVD, GREER, SC 29651) WHERE HE WAS INFORMED THAT NO REPAIRS COULD BE PERFORMED ON THE VEHICLE UNLESS THE MANUFACTURER APPROVED OF THE REPAIR. THE MANUFACTURER WAS THEN NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER RECALL. THE CONTACT WAS REFERRED TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000.

WITHIN TEN MINUTES OF DRIVING THE CAR, IT STALLS WHEN STOPPED AT LIGHTS, STOP SIGNS, ETC., GEARED IN DRIVE AND LOW IDLE UNDER NORMAL DRIVING CONDITIONS. WHEN RESTARTED IT PROCEEDS AT A SLOW CRAWL AND WILL NOT ACCELERATE OR WILL ACCELERATE NORMALLY IN 15 TO 30 SECONDS. HAD OIL, OIL FILTER AND ENGINE AIR FILTER REPLACED BUT DID NOT CORRECT THE PROBLEM. ENGINE LIGHT COMES ON WHEN IT STALLS. AFTER SIX TIMES OF DYING AND NOT ACCELERATING, IT IS NOW PARKED IN DRIVEWAY AND FEAR IT IS TOO DANGEROUS TO DRIVE. THESE INCIDENTS HAPPENED WITHIN ONE WEEK WITH NO PRIOR OPERATION ISSUES. I HAVE READ COUNTLESS COMPLAINTS ON THIS ISSUE FROM OTHER KIA SOUL OWNERS BUT NO RESOLVES, JUST ASTRONOMICAL REPAIR BILLS WITH NO FIXES AND NO HELP FROM KIA, DEALERSHIPS OR THE GOVERNMENT.

IN 2018 I KNOWN MY 2012 SOUL 1.6L CONSUME TOO MUCH ENGINE OIL ABOUT 1QT FOR 1,000 MILES. I TOLD IT THE KIA ENGINEER. BUT THE ENGINEER SAID, IT IS CAUSED BY MILEAGE OVER 140,000. I HAD ADDED ENGINE OIL PRETTY OFTEN. I VISITED THE KIA A COUPLE OF MONTHS LATER FOR ENGINE STALLING AND AND EXTRA OIL CONSUMING. I ASKED FOR RECALL 19V120000. BUT THEY SAID IT IS NOT FOR MY CAR. THEY TOLD OTHER REPAIR ABOUT $ 400 INSTEAD.

THE ENGINE MADE A POPPING SOUND AND BURST INTO FLAMES.

UPON MY LAST SERVICE AT THE DEALERSHIP THEY TOLD ME MY OIL WAS LOW. THIS WAS THE FIRST TIME EVER HAVING TO ADD OIL. I CONTINUED TO MONITOR THE ISSUE. LAST WEEK WE DROVE THE CAR APPROX 50 MILES HOME. THE NEXT MORNING THE CAR WOULD NOT START AT ALL. WE HAD IT TOWED TO THE DEALER AND THEY TOLD ME THE ENGINE IS GONE. THE CAR HAS 97,000 MILES AND HAS BEEN MAINTAINED MYSELF FOR THE LAST 6 YEARS USING SYNTHETIC OIL.

ON NOV 30TH 2020 MY 2012 KIA SOUL BROKE DOWN AT ABOUT 8:00 PM ON THE MIDDLE OF THE HIGHWAY HEADED SOUTH ON 16 TOWARDS TACOMA. I HAD TO HAVE AAA TOW IT TO MY EX HUSBAND'S HOUSE. IM NOT FAMILIAR WITH CARS BUT HAD JUST PUT OIL IN IT AND GET REGULAR CHECK UPS BUT TO ME IT SOUNDED LIKE MY ENGINE BLEW. I COULD BARELY GET OFF THE HIGHWAY ENOUGH SO I WASN'T HIT BY PASSING TRUCKS. I WASN'T TURNING BUT I WAS GOING 60 MPH WHICH WAS THE SPEED LIMIT. I HAVR DOCUMENTATION OF AAA PICKING IT UP BUT HAVEN'T BEEN ABLE TO AFFORD TO HAVE IT LOOKED AT. I'VE BEEN FINDING RIDES TO WORK SINCE THIS HAPPENED

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE CHECK ENGINE LIGHT HAD ILLUMINATED AND THE SPEED OF THE VEHICLE HAD SUDDENLY REDUCED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TROPHY KIA OF CARSON LOCATED AT 22020 RECREATION RD, CARSON, CA 90745, WHO RESET THE ENGINE SOFTWARE BUT THE FAILURE CONTINUED TO OCCUR. THE ENGINE LATER EXPERIENCED A LOUD KNOCKING NOISE AND EXCESSIVE OIL CONSUMPTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 125,000.

TL* THE CONTACT OWNED A 2012 KIA SOUL. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS STOPPED AT AN INTERSECTION, THE VEHICLE BEGAN TO MAKE AN ABNORMAL TICKING SOUND WITHOUT WARNING. AS THE CONTACT'S DAUGHTER ATTEMPTED TO ACCELERATE, THE VEHICLE STALLED ALSO WITHOUT WARNING. UPON RESTART OF THE ENGINE, THE CONTACT'S DAUGHTER WAS ALERTED BY A FELLOW MOTORIST THAT HER VEHICLE HAD CAUGHT ON FIRE(FIRE ORIGIN UNKNOWN). THE CONTACT'S DAUGHTER IMMEDIATELY EXITED THE VEHICLE AND CALLED FOR ASSISTANCE. THE FIRE DEPARTMENT ARRIVED AT THE SCENE AND THE FIRE WAS EXTINGUISHED. THE CONTACT'S MOTHER BELIEVED THAT A FIRE REPORT WAS FILED BUT WAS NOT CERTAIN; NO INJURIES WERE SUFFERED DUE TO THE FIRE. DUE TO THE FIRE, THE VEHICLE WAS DESTROYED AT THE SCENE AND TOWED TO AN INDEPENDENT TOW YARD. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING)....

MY KIA SOUL 2012 HAS BEEN HAVING PROBLEM A WITH OVER THE LIMIT OIL CONSUMPTION THAT STARTED IN 2015. IN THE OWNERS MANUAL AND IN CROWN KIA WHERE I BOUGHT THE CAR SAID THAT I CAN CHANGE OIL ON EVERY 5000 MILES. OVER TIME IT STARTED BURNING MORE AND MORE OIL THAT IT WAS NEEDED TO ADD AND CHANGE OIL EVERY 1000 MILES. REPUTABLE MECHANIC IN THE AREA TOLD ME KIA SOUL HAVE THAT DEFECT OF BURNING EXCESSIVE OIL AND IT WAS DUE TO DEFECTED VALVE GUIDES AND PISTON RINGS.

WHILE DRIVING CAR IS RANDOMLY STALLING . VISITED SEVERAL SERVICE INCLUDE KIA SERVICE AS WELL NOBODY KNOWS WHATS WRONG. IT'S DANGEROUS TO DRIVE WHEN DURING DRIVING THE CAR JUST STALLS ALL OF THE SUDDEN.

ON OR ABOUT JUNE 27, 2013, I HAD ABOUT 58,000 MILES ON MY VEHICLE AND WHILE ON THE FREEWAY I NOTICED A SLIGHT HESITATION AND THEN A LIGHT KNOCKING IN THE ENGINE. ENGINE LIGHT CAME ON, SO I HAD THE CODE READ AND IT IDICATED THAT THE KNOCK SENSOR WAS BAD. I HAD IT REPLACED AND STILL HAD THE KNOCKING NIOSE AND ENGINE LIGHT ON. HAD THE CODE READ AGAIN AND IT IDICATED THAT IT WAS THE KNOCK SENSOR, SO I REPLACED IT AGAIN. ENGINE LIGHT WENT OUT BUT THE KNOCKING CONTINUED FOR SEVERAL MONTHS. THEN IT STARTED STALLING AT STOPS, ALSO ENGINE WAS RUNNING ODD AND NOT HAVING POWER. ENGINE LIGHT CAME BACK ON AND THIS TIME THE CODE INDICATED THAT IT WAS THE CRANK SENSOR. I REPLACED IT AND THE ODD RUNNING STOPPED. THE ENGINE STILL STALLS ON OCCASION IT STALLS EVEN WHILE DRIVING. I'VE HAD BOTH RECALLS...

7/22/20 - CAR DRIVEN TO FIRESTONE STORE #005738, NEWPORT, KY TO PURCHASE 2 NEW TIRES AND AN ENGINE COURTESY CHECK WAS PERFORMED - FIRESTONE ID #7046930 - NO ENGINE LIGHTS, NO SAFETY WARNINGS, MILEAGE 77,071 MILES ON CAR. 7/27/20 - THE CAR STOPPED RUNNING WHILE BEING DRIVEN - CAR WAS TOWED TO FIRESTONE, MASON, OH. 7/29/20 - THEY EXAMINED THE CAR, MILEAGE 77,398. THE ENGINE HAD A ROD BLOW THROUGH THE OIL PAN CAUSING ALL OF THE OIL TO DRAIN FROM THE CAR. THEY ALSO RAN A DIAGNOSITC ON THE CAR AND THE MECHANIC GOT A READING OF CODES: P0300 - RANDOM MULTIPLE PISTONS MIS FIRE, P0303 - CYLANDER #3 MIS FIRING. THIS IS SIMILAR TO A CURRENT RECALL ON 2012-2016 KIA SOULS - RECALL #19V120000. [VEHICLES EQUIPPED WITH 1.6LGASOLINE DIRECT INJECTION (GDI) ENGINES. HIGH EXHAUST GAS TEMPERATURES MAY DAMAGE CALYTIC CONVERTER POSSIBLY RESUTLING IN ABNORMAL ENGINE COMBUSTION AND DAMAGE...

I DISCOVERED THIS RECALL (SC176) (19V120) ONLINE AND WAS NEVER CONTACTED BY THE MANUFACTURE. THE ENGINE THROUGH A PISTON ROD JUST AS THE RECALL STATES THAT COULD HAPPEN AND IT DID. WE REGULARLY CHANGED THE OIL AND KIA IS NOT GOING TO HONOR THIS RECALL.

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE OVERHEATED WHILE DRIVING. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS LATER TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT ALSO STATED THAT WHILE DRIVING ON A CURVE AND WHEN MAKING TURNS AND GOING OVER SPEED BUMPS, THE STEERING WHEEL MADE AN ABNORMAL SOUND. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.

BURNING OIL, MECHANIC DID ANOTHER ENGINE FLUSH TO CLEAN BUILDUP, AFTER I PICKED UP THE CAR, CHECK ENGINE LIGHT CAME ON AND NOW IT'S THE CATALYTIC CONVERTER, MECHANIC STATED IT NEEDS TO BE REPLACED. I CONTINUED TO HAVE PROBLEMS WITH BURNING OIL WITH THIS ENGINE AND NOW THE CAT NEEDS REPLACING, THIS IS A VERY EXPENSIVE REPAIR, I LOVE MY SOUL BUT THIS ENGINE HAS BEEN NOTHING BUT TROUBLE

BLUE SMOKE COMING OUT OF THE EXHAUST PIPE WHEN CAR IS IN USE.

WHEN YOU GO TO TURN ON THE CAR IT STALLS AS IF THE STARTER DOES NOT WORK AFTER 2 TRIES IT TURNS ON ONLY THE RPMS DOES NOT MOVE AND THE CAR SHAKES VERY VIOLENTLY SO I STOP TURN THE CAR OFF AND THEN ON AND NO PROBLEM ONLY WHEN AT A LIGHT OR STOPPED IN DRIVE-THRU THE CAR WILL TURN OFF NO POWER YOU TURN IT ON AGAIN AND EVERYTHING IS GOOD FOR A LITTLE WHILE THEN IT DOES THE SAME OVER AND OVER AGAIN. THE CHECK ENGINE LIGHT GOES ON AND OFF WHEN I TOOK THE CAR TO THE KIA DEALERSHIP IN PUEBLO THEY SAID IT WAS AN OLD CODE NOT TO WORRY YET THE CAR GIVES ME TROUBLE STILL AND MAKES A WEIRD CLICKING NOISE WHEN I TURN OFF

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING A KNOCKING NOISE OCCURRED COMING FROM THE ENGINE AS WELL AS SMOKE WAS SEEN COMING FROM UNDER THE HOOD. THE ENGINE AND OIL WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT SHE WAS CLOSED TO THE DEALER AND COASTED INTO SPRITZER KIA CLEVELAND (3414 BROOKPARK RD, CLEVELAND, OH 44134) WHERE THE VEHICLE WAS DIAGNOSED THAT A ROD WENT THROUGH THE SIDE OF THE ENGINE AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERRED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING), HOWEVER HER VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.

ENGINE FAILURE HAD TP REPLACE THE ENGINE LAST YEAR . NOW AGAIN HAVING ENGINE PROBLEMS. CAR STALLS WHEN TURNED ON . WHEN SITTING AT A STOP LIGHT IT SPUTTERS WHEN YOU STEP ON GAS IT BACK FIRES . *TR

I HAVE BEEN HAVING MY CAR STALL AT STOPLIGHT SINCE THE MIDDLE OF MAY. I COMPLAINED ON HERE BECAUSE THERE ARE NO RECALLS ON MY CAR BUT ON THE SAME MAKE AND MODEL SOME IN THE SAME YEAR AS MINE DOES HAVE RECALLS. THEN IT STARTED TO STALL WHILE DRIVING. THEN I TOOK VIDEO ON MY PHONE OF HAVING TO RESTART IT AND THE RPMS DID NOT WORK AT ALL. I TOOK THE ADVICE FROM ONE OF THE PHONE NUMBERS ON HERE AND THEY TOLD ME TO TAKE IT TO A KIA DEALER.THE KIA DEALER SAID THERE IS NOTHING WRONG AND NO CODES, AND NO LIGHTS ON THE DASH. TODAY IT DIED 3 TIMES THE THIRD TIME WAS TURNING LEFT ONTO A 55 MPH ROAD. THANK GOD THE DRIVER COMING SAW ME AND MY HAZARDS. YESTERDAY I HAD A FRIEND DRIVE IT AND IT DID THE SAME THING DIED AT...

I WAS DRIVING MY CAR ON THE FREEWAY, I GOT OFF ON MY EXIT. WHEN I CAME UP TO THE RED LIGHT MY CAR STALLED AND SHUT OFF. I TURNED MY CAR BACK ON AND IT WOULDN'T START SO I TRIED AGAIN AND IT TURNED ON BUT HAD A TICKING SOUND. I GOT HOME AND CHECKED MY OIL AND MY OIL WAS COMPLETELY GONE. I DIDN'T HAVE ANY OIL LIGHT OR ENGINE LIGHT ON. I TOOK MY CAR IN AND THERE IS A RECALL SC176. KIA SAID MY ENGINE WASN'T AFFECTED DUE TO THE RECALL. THEY SAID THEY DON'T KNOW THE CAUSE OF THE PROBLEM AND WOULD HAVE TO TEAR THE ENGINE APART. THEY RECOMMENDED I REPLACE WITH A ENGINE LONG BLOCK AND IT WOULDN'T BE COVERED UNDER THE RECALL. EVERYTHING DESCRIBED IN THE RECALL IS EXACTLY WHAT HAPPENED WHEN I WAS DRIVING. IM VERY LUCKY I WASN'T ON THE...

IN EARLY 2016, MY VEHICLE BEGAN BURNING OIL AT AN ALARMING RATE. NOVEMBER THE SAME YEAR I ENDED UP HAVING TO GET MY ENGINE REPLACED AT ABOUT 120,000 MILES. IN 2019, THE SAME ISSUE BEGAN TO OCCUR. I HAVE TO PUT OIL IN MY CAR MULTIPLE TIMES EVERY WEEK. A FAMILY MEMBER WHO WORKS FOR KIA BROUGHT OUR ATTENTION TO A RECALL ON THE CATALYTIC CONVERTER THAT CAN CAUSE CONVERTER AND ENGINE DAMAGE DUE TO OVERHEATING. ON JAN 28 2020 I TOOK THE KIA SOUL TO STEVENS KIA IN HARRISONBURG VA FOR THE RECALL. WE EXPLAINED THE ISSUES WE WERE HAVING AND PULLED UP THE INFORMATION ABOUT THE RECALL POSSIBLY CAUSING ENGINE DAMAGE. THEY SAID THEY WERE UNAWARE OF THAT ISSUE AND THAT THEY DON'T BELIEVE IT WOULD CAUSE THE ENGINE TO BURN OFF OIL. KIA'S INFORMATION SPECIFICALLY SAYS THAT IT CAN CAUSE THE VEHICLE TO OVERHEAT, BURN OFF OIL,...

ABOUT 2 WEEKS AGO MY CAR DIED AT A STOPLIGHT FOR THE FIRST TIME. ALL ALONG THERE IS NO INDICATOR LIGHTS. THEN DIED WHILE DRIVING 3 DAYS LATER AT 35 MPH. I WENT TO AN AUTO ZONE TO GET A CHECK ON ITS COMPUTER BUT THEY WOULDN'T DO ANYTHING DUE TO THE CORONA VIRUS. DROVE IT A FEW DAYS , IT DIED AGAIN AT THE STOPLIGHT. IT BEGAN TO DO THIS EVERY FEW DAYS .NO INDICATION WHEN IT WOULD SHUT OFF AND NO INDICATOR LIGHTS. I CALLED TO SEE IF THERE WAS A RECALL AND THERE WASN'T, I ALSO CHECKED ONLINE.WHEN IT DIED I WOULD HAVE TO WAIT JUST OFF THE ROAD OR AT BUSY INTERSECTIONS FOR A FEW MINUTES AND KEEP TRYING. THEN AFTER A FEW TIMES I STARTED NOTICING IT WOULD DIE AT THE INTERSECTION AND THEN MY RPM INDICATOR WOULD NOT WORK THEN THE CAR WOULD SHUT...

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE STALLED WITH THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OFF OF THE ROADWAY AND THE TURNED THE VEHICLE OFF. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE ENGINE NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000.

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN OIL CHANGE. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED DUE TO A CONNECTING ROD FAILURE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO WILLIAMS KIA OF ELMIRA LOCATED AT (951 COUNTY RD 64, ELMIRA, NY 64903), AND IT WAS DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 136,341.

VEHICLE WAS DRIVEN FOR APROX. 45 MIN AT FREEWAY SPEEDS OF 70 MPH UPON EXITING THE FREE WAY THE VEHICLE STALLED. THERE WAS NO ACCIDENT AND I WAS ABLE TO COAST THE VEHICLE TO A PARKING LOT, AT THAT TIME THE 2012 KIA SOUL WOULD NOT START. A FEW HOURS LATER I WAS ABLE TO START THE VEHICLE, THERE WAS A VERY BAD BANGING SOUND FROM THE ENGINE, I WAS ABLE TO DRIVE IT A SHORT DISTANCE TO THE AUTO PARTS STORE TO TEST THE CHECK ENGINE LIGHT. THERE WAS A CODE FOR P0420 "CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD". I WAS TOLD NOT TO DRIVE THE VEHICLE ANY FURTHER. I HAD THE VEHICLE TOWED TO A KIA SERVICE (WHERE IT CURRENTLY IS). THEY ARE CLAIMING THAT IT DOES NOT FALL WITHIN THE RECALL FOR NHTSA CAMPAIGN NUMBER: 19V120000 - KIA RECALL # SC176 THIS RECALL SEEMS TO BE THE SAME...

MY 15 YR OLD SON (PERMITTED DRIVER), MY HUSBAND, AND I WERE DRIVING WHEN THE CAR STARTED TO JERK, AND THEN STALLED COMPLETELY IN THE MIDDLE OF TRAFFIC! LUCKILY NOBODY WAS HURT, AND WE WERE ABLE TO GET IT TOWED TO A KIA SERVICE CENTER. I HAVE AN OPEN RECALL SC176. THE DIAGNOSIS FROM KIA FELL UNDER ALL OF THE CRITERIA & SYMPTOMS WITH THE RECALL. THEY FIRST DIAGNOSED IT AS A TIMING VALVE, SENT A QUOTE ORDERED PARTS,THEN CALLED 2 HOURS BEFORE I AM SUPPOSED TO PICK IT UP, AND SAID MY ENGINE NOW NEEDS REPLACED. IT WON'T BE WARRANTED UNDER THE RECALL BECAUSE A "CODE" DID NOT APPEAR. MIND YOU THEY FOUND ALL OF THIS OUT AFTER THEY DID THE ECU UPGRADE WITH THE RECALL. I KNOW NOTHING ABOUT A CODE, BUT FIRST IT WAS MISDIAGNOSED, THEN NOW I NEED A NEW ENGINE, AND THE RECALL IS STILL...

HAD TO REPLACE ENGINE

ON 2-2-17 I WAS DRIVING ON STATE HIGHWAY EE, WHICH IS A 2 LANE BLACKTOP WHEN MY KIA ENGINE DIED, I COASTED TO A NEARBY DRIVEWAY AND GOT OFF OF THE ROADWAY THE BEST I COULD, A TOW TRUCK HAD TO BE CALLED, AS THE ENGINE WOULD NOT START. THE CATALYSTIC CONVERTER HAD BLOWN APART AND WAS CLOGGING THE EXHAUST.. IN DOING RESEARCH, I SEE THERE IS A RECALL ON THE 1.6 ENGINES, BUT MINE IS A 2.0, WHY ARE THERE NO RECALLS ON THE 2.0 ?

I WAS ON THE WAY OUT OF TOWN WITH MY FAMILY, I WAS TRAVELING ON A DARK COUNTY ROAD AT NIGHT, I WAS DRIVING 70 MILES AND ALL OF A SUDDEN A PIECE FLEW UNDER THE CAR AND OIL STARTED SPRAYING OUT AND MY CAR STARTED SMOKING AND WHEN I PULLED OVER TO SEE WHAT HAPPENED THE CAR WOULD NOT EVEN GO IN NEUTRAL SO THAT I COULD MOVE IT TO THE GRASS. I WAS STRANDED IN A SMALL TOWN ON THE HIGHWAY WITH FAST MOVING VEHICLES AND 18- WHEELERS WITH MY 2 KIDS. IT WAS VERY SCARY IT TOOK THE POLICE 15 MINUTES TO COME OUT. VERY UNSAFE WAITING ON THE SIDE OF THE HIGHWAY IN THE DARK. THE CAR WAS INOPERABLE SO I HAD TO LEAVE IT ON SIDE OF THE ROAD.

CAR LOST POWER ON HIGHWAY AND WAS UNABLE TO ACCELERATE. CHECK ENGINE LIGHT WAS FLASHING. HAD CAR TOWED TO GERALD KIA NORTH AURORA TO HAVE THEM EVALUATE CAR TO SEE IF IT WAS A RESULT OF THE CATALYTIC CONVERTER RECALL. IN 9/ 2017 DEALERSHIP ADVISED ME THAT THE CATALYTIC CONVERTER NEEDED REPLACEMENT WITH A STORED ERROR CODE OF P0420. I WAS TOLD THERE WAS NO RUSH TO REPLACE THE CONVERTER SINCE IT WAS RELATED TO EMISSIONS. I WAS QUOTED A REPAIR FEE OF $1630. REPLACED CONVERTER IN 4/2018 AND AGAIN IN 3/2019 AT REPUTABLE SHOP. DEALERSHIP IS STATING THE CAR IS NOT ELIGIBLE FOR THE RECALL SINCE I AM "OUT OF WARRANTY". CAR WAS DIAGNOSED WITH P3301 AND P3303 FAILURE. ACCORDING TO RECALL I HAVE A STORED P0420 CODE AND ACTIVE P300X CODES. THEY SHOULD REPLACE THE SHORT BLOCK ACCORDING TO THE RECALL DOCUMENTS. DEALERSHIP IS REFUSING TO ISSUE A...

PLEASE NOTE NHTSA CAMPAIGN ID: 19V120000 ORIGINALLY THIS WAS RESTRICTED TO THE 1.6L KIA SOUL 2012, BUT I HAVE NOTED THAT MY CAR HAS HAD AN EXHAUST LEAK AND GETS HOT, EVEN IF OPEN A FRONT WINDOW, GET A NICE WHIFF OF EXHAUST, WHEN THE ONLY CAR IN THE VICINITY. AND IS STATED AS : WHAT YOU SHOULD DO: KIA WILL NOTIFY OWNERS, AND DEALERS WILL UPGRADE THE CATALYTIC OVERHEATING PROTECTION ENGINE CONTROL UNIT LOGIC TO PREVENT OVERHEATING OF THE CATALYTIC CONVERTER. IN ADDITION, THE CATALYTIC CONVERTER WILL ALSO BE REPLACED IF IT HAS BEEN DAMAGED. DEPENDING ON THE EXTENT OF ANY DAMAGE, THE ENGINE MAY ALSO BE REPLACED, FREE OF CHARGE. OWNERS MAY CONTACT KIA CUSTOMER SERVICE AT 1-800-333-4542. KIA'S NUMBER FOR THIS RECALL IS SC176. SUMMARY: KIA MOTORS AMERICA (KIA) IS RECALLING CERTAIN 2012-2016 KIA SOUL VEHICLES EQUIPPED WITH 1.6L GASOLINE DIRECT INJECTION (GDI) ENGINES. HIGH EXHAUST GAS...

TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE SUDDENLY SHUT OFF. WHILE CHECKING THE ENGINE OIL, THE OWNER NOTICED THE OIL LEVELS WERE VERY LOW WEEKS AFTER REPLACING THE OIL, AND THE OIL APPEARED TO BE DARK. ALSO A VALVE NOISE WAS HEARD COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO RICART KIA (4255 S. HAMILTON RD, GROVE, OH), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 13409487. NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 190,000.

TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE SUDDENLY SHUT OFF. WHILE CHECKING THE ENGINE OIL, THE OWNER NOTICED THE OIL LEVELS WERE VERY LOW WEEKS AFTER REPLACING THE OIL AND THE OIL APPEARED TO BE DARK. ALSO, A VALVE NOISE WAS PRESENT COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO RICART KIA (4255 S. HAMILTON RD, GROVE, OH), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 13409487. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 190,000.

TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO PALMEN KIA OF KENOSHA (5301 75TH ST, KENOSHA, WI 53142, (262) 671-1877) WHERE IT WAS DIAGNOSED THAT THE CATALYTIC MANIFOLD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE VEHICLE ALSO NEEDED ADDITIONAL REPAIRS THAT WERE NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

BOUGHT A 2012 KIA SOUL FROM GRAHAM'S DEALERSHIP IN ONTARIO, OHIO IN 2016, I STARTED GETTING A KNOCKING SOUND FROM MY MOTOR ABOUT 7 MONTHS AGO AND TOOK IT IN TO BE LOOKED AT FOR A RECALLAND SAID THERE WAS NO ISSUES AND GAVE ME A TIRE ROTATION AND OIL CHANGE WHICH HAD NOTHING TO DO WITH WHAT I ASKED. THE SYSTEMS CONTINUED TO GET WORSE AS I WAS BUYING FOUR QUARTS A WEEK FOR A 1.7 LITER ENGINE SO I GOT IT IN AND ALL OF A SUDDEN THE MOTOR WAS BAD ENOUGH FOR THEM TO BELIEVE CONSIDERING IT IS ABSOLUTELY HORRIBLE SOUNDING SO GRAHAM'S CALLS KIA AND THEY SAY THEY'D REPLACE IT WITH A NEW MOTOR (THIS WAS SAID ON 12/11/20). BRIAN AT GRAHAM'S AUTO MALL SAID HE WOULD CALL IN THE MORNING WITH THE DATE FOR IT TO BE REPLACED. I GET THE CALL THE NEXT DAY...

TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE THE CONTACT'S PARENTS WERE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO GOSSETT KIA (LOCATED AT 1900 COVINGTON PIKE, MEMPHIS, TN 38128, 901-255-6320) WHERE IT WAS DETERMINED THAT SLUDGE IN THE ENGINE CAUSED THE ENGINE TO BURN OIL TOO QUICKLY. THE DEALER STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT BECAUSE THE DIAGNOSTIC CODE SHOWN FOR THE VEHICLE WAS DIFFERENT FROM THE ONE MENTIONED IN THE CLASS ACTION LAWSUIT, THE VEHICLE WOULD NOT BE COVERED. THE MANUFACTURER PROVIDED CASE NUMBER: 13404459. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. THE VIN WAS INVALID.

VEHICLE CONSTANTLY MISFIRING OR ATTEMPTING TO STALL WITH A CHECK ENGINE LINE THAT DOESN'T STAY ILLUMINATED WHETHER RUNNING, DRIVING, OR AT A STAND STILL. POTENTIALLY VERY DANGEROUS!! WHEN ABLE TO READ CODE IT STATES IT'S A CYLINDER 2 ISSUE, BUT ONLY PROVIDES GENERIC CODE. STILL HAS ISSUES DESPITE GETTING FIXED! THIS KIA SHOULD BE A PART OF THE ENGINE RECALL AS WELL!

I BOUGHT A USED CAR A MONTH AGO. THE CAR IS THE 2012 KIA SOUL. PERSONALLY, I LOVE THIS CAR. THE DESIGN IS PRETTY AND I LIKE IT SO MUCH. BUT THERE IS A PROBLEM WITH THE ENGINE. THE CAR'S ENGINE IS A 1.6 GDI ENGINE. THIS IS A CAR MADE IN A KOREAN FACTORY. IT RAN 119,800 MILES. ENGINE KNOCKING NOISE IS VERY SERIOUS. THE KNOCKING SOUND WAS VERY LOUD. I CHANGED THE ENGINE OIL ABOUT 50 DAYS AGO. AND I RAN ABOUT 1,000 MILES. I CHECKED THE AMOUNT OF ENGINE OIL TODAY. ENGINE OIL HAS BEEN REDUCED BY ABOUT 1 LITER. I WAS SURPRISED. IF I HADN'T CHECKED, THERE WOULD HAVE BEEN A BIG PROBLEM WITH THE VEHICLE. I SAW A LOT OF NEWS ABOUT THE ENGINE OF THIS CAR IN KOREA. ALREADY, THE MINISTRY OF LAND, INFRASTRUCTURE AND TRANSPORT OF THE KOREAN GOVERNMENT HAS DONE A LOT...

IT'S ONLY SEVEN YEARS OLD, BUT IT LEAKS ENGINE OIL AND A VERY LARGE METAL BUMP AND KNOCKING COMING FROM THE ENGINE. IT CAN BE HEARD VERY LOUD EVEN OUTSIDE THE CAR. I'M VERY WORRIED IF THE ENGINE IS ON FIRE OR IF IT STOPS SUDDENLY. IN KOREA, THE GOVERNMENT HAS ALREADY RECOMMENDED THAT THE CAR'S ENGINE BE REPAIRED FREE OF CHARGE. I WANT TO BE SOLVED WELL IN THE U.S.

I WAS ON THE FREEWAY, AND ALL THE LIGHTS LINING THE FREEWAY WERE OUT. IT WAS PITCH BLACK, AND A COW HAD MADE ITS WAY INTO THE MIDDLE OF THE FREEWAY. IT WAS STRUCK BY ANOTHER VEHICLE AND SENT INTO THE AIR, AND FLEW RIGHT INTO MY CAR. IT IS MY UNDERSTANDING THAT ONE OF ADOT'S FENCES WERE DOWN THAT WAS CONTAINING CATTLE. I WAS IN A SEVERE ACCIDENT BECAUSE OF THIS, ALONG WITH MULTIPLE OTHER VEHICLES. I FILED A POLICE REPORT AND HAVE THAT CASE NUMBER AS WELL. I HAVE PHOTO AND VIDEO EVIDENCE PROOF.

IN MARCH 2019, VEHICLE BEGAN MAKING NOISE AND WAS BROUGHT IN TO KIA DEALERSHIP SERVICE DEPARTMENT . WAS TOLD THAT OIL WAS UNEXPECTEDLY LOW DESPITE LAST OIL CHANGE IN NOVEMBER 2018 AND MILEAGE/USE OF VEHICLE WAS MUCH LOWER THAN NORMAL DURING THIS TIME PERIOD. IN OCTOBER 2019, VEHICLE BEGAN MAKING SAME NOISE AND BEFORE IT COULD BE TAKEN IN, VEHICLE STOPPED FUNCTIONING MID-TRAFFIC DURING LEFT HAND TURN ON TO A SIDE ROAD FROM A 45 MPH STATE HIGHWAY. BROUGHT AGAIN TO SAME KIA DEALERSHIP SERVICE DEPARTMENT. TECHNICIAN REPORTED ON DIAGNOSIS REPORT THAT "OIL LEVEL SEEMED LOW (ADDED 1 QUART)" AND VERBALLY REPORTED BY PHONE THAT ENGINE HAS UNREPAIRABLE DAMAGE AND ENTIRE ENGINE NEEDS TO BE REPLACED. WE WERE QUOTED $6,000-$7,000 BY THE SERVICE DEPARTMENT AT THE KIA DEALERSHIP TO REPLACE ENGINE. VEHICLE IS CURRENTLY SITTING IN OUR DRIVEWAY UNUSABLE AFTER BEING AN EXTREMELY RELIABLE VEHICLE REQUIRING ONLY REGULAR AND USUAL...

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE CONTACT CALLED RUSTY WALLACE KIA OF KNOXVILLE (701 CALLAHAN DR, KNOXVILLE, TN 37912, (865) 688-8886) AND SCHEDULED AN APPOINTMENT; HOWEVER, THE CONTACT MISSED THE APPOINTMENT. WHILE DRIVING, THE CONTACT NOTICED A LARGE AMOUNT OF BLUE SMOKE COMING FROM THE REAR OF THE VEHICLE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT CONTINUED DRIVING TO HER DESTINATION. THE VEHICLE WAS LATER TOWED TO THE CONTACT'S RESIDENCE WHERE HER HUSBAND AND SON NOTICED A HOLE IN PISTON NUMBER TWO. THE VEHICLE WAS TOWED TO THE SAME DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE STILL REMAINED AT THE SAME DEALER WHERE THEY FAILED TO HONOR THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 13379468. THE...

BEFORE TAKING THE VEHICLE IN FOR THE RECALL IT WAS BURNING OIL. IT WOULD BE COMPLETELY EMPTY AFTER JUST 2000 MILES OF GETTING MY OIL CHANGE. I TOOK IT IN TO GET THE RECALL FIXED. THEY REPLACED THE COMPUTER AS WELL AS THE CATALYTIC CONVERTER. IT STILL CONTINUES TO BURN THE OIL THE SAME AS IT DID BEFORE. THEY TOLD ME THEY COULDN'T DO ANYTHING ESPECIALLY SINCE IT HAS 123000 MILES NOW.

TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE THE VEHICLE WAS RUNNING, SMOKE APPEARED FROM THE EXHAUST PIPE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,633.

CAR IS JERKING/BUCKING AND MISFIRING WHILE IDLE AND WHEN DRIVING IT JERKS. CAR CHECK ENGINE LIGHT CONSTANTLY TURNS ON AND OFF ON ITS OWN.

WHILE DRIVING TO A FAMILY FUNCTION IN KENTUCKY OUR 2012 KIA SOUL STARTED MAKING A VERY LOUD CLACKING NOISE AS IT TRIED TO MAINTAIN THE 55MPH SPEED LIMIT WHILE GOING UPHILL. WHEN WE PULLED OFF WE CHECKED OIL LEVELS AND CHECKED THE NOISE, IT WAS MUCH LOUDER THAN THE LIFTER NOISES AND SEEMED TO BE A POSSIBLE ROD ISSUE. AFTER PAYING FOR A TOW WE CONTACTED THE KIA DEALERSHIP IN PIKEVILLE AND WAS TOLD THAT OUR KIA SOUL WAS NOT UNDER THEIR RECALL. IF THE 1.6L GDI ENGINE IS RECALLED FOR ANY MODEL IN THIS MODEL YEAR SHOULD IT NOT BE APPLIED TO ALL MODELS? KIA DOESN'T SEEM TO WANT TO HELP IN ANY WAY.

TL* THE CONTACT'S COMPANY OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT OIL HAD TO CONTINUOUSLY BE PLACED IN THE VEHICLE. WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE SEIZED. THE COMPANY RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD REPLACE THE ENGINE; HOWEVER, THE COMPANY WOULD BE RESPONSIBLE FOR THE LABOR COST. THE CONTACT STATED THAT THERE WERE THREE OTHER KIA SOULS WITH THE SAME FAILURE. THE CONTACT STATED THAT THE MANUFACTURER FULLY REPLACED THE ENGINE IN ANOTHER KIA SOUL AT NO CHARGE, BUT WOULD NOT REPLACE THE ENGINES IN THE OTHER THREE VEHICLES PER THE RECALL. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 200,000.

TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT SMELLED A FUEL ODOR COMING FROM THE ENGINE COMPARTMENT. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE CATALYTIC CONVERTER FAILED. THE CONTACT ALSO BELIEVED THAT THE VEHICLE SEEMED TO BE BURNING FUEL EXCESSIVELY ONCE THE CATALYTIC CONVERTER FAILED. THE CONTACT DROVE THE VEHICLE TO SEVERAL REPAIR SHOPS AND RECEIVED VARIOUS ESTIMATES ON THE REPLACEMENT. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING), BUT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT CALLED KEARNY MESA KIA (7303 CLAIREMONT MESA BLVD, SAN DIEGO, CA 92111, 858-223-3131), BUT HAD NOT RECEIVED A RESPONSE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE...