NHTSA Complaint #11349920 — 2012 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11349920
Vehicle 2012 KIA SOUL
Component ENGINE
Date of Incident
Date Filed
Mileage 77,398 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

7/22/20 - CAR DRIVEN TO FIRESTONE STORE #005738, NEWPORT, KY TO PURCHASE 2 NEW TIRES AND AN ENGINE COURTESY CHECK WAS PERFORMED - FIRESTONE ID #7046930 - NO ENGINE LIGHTS, NO SAFETY WARNINGS, MILEAGE 77,071 MILES ON CAR. 7/27/20 - THE CAR STOPPED RUNNING WHILE BEING DRIVEN - CAR WAS TOWED TO FIRESTONE, MASON, OH. 7/29/20 - THEY EXAMINED THE CAR, MILEAGE 77,398. THE ENGINE HAD A ROD BLOW THROUGH THE OIL PAN CAUSING ALL OF THE OIL TO DRAIN FROM THE CAR. THEY ALSO RAN A DIAGNOSITC ON THE CAR AND THE MECHANIC GOT A READING OF CODES: P0300 - RANDOM MULTIPLE PISTONS MIS FIRE, P0303 - CYLANDER #3 MIS FIRING. THIS IS SIMILAR TO A CURRENT RECALL ON 2012-2016 KIA SOULS - RECALL #19V120000. [VEHICLES EQUIPPED WITH 1.6LGASOLINE DIRECT INJECTION (GDI) ENGINES. HIGH EXHAUST GAS TEMPERATURES MAY DAMAGE CALYTIC CONVERTER POSSIBLY RESUTLING IN ABNORMAL ENGINE COMBUSTION AND DAMAGE TO ONE OR MORE OF THE ENGINE'S PISTONS AND POSSIBLE PISTON CONNECTING ROD FAILURE.] PER KIA, CONSEQUENCES OF THIS POSSIBLE CONVERTER FAILURE CAN CAUSE THE ROD TO PUNCTURE THE ENGINE AND CAUSE THE OIL TO DRAIN OUT. WE CHECKED WITH THE RECALL SITE TO VERIFY IF THE VEHICLE VIN# WAS LISTED FOR THE RECALL. THE KIA DEALERSHIP HAS STATED THAT THE VEHICLE DID NOT QUALIFY BECUASE THE P0420 CODE DID NOT DISPLAY. THEY DID NOT VISUALLY INSPECT THE CATALYTIC CONVERTER OR COULD NOT RUN A HEAT TEST ON THE ENGINE SINCE THE VEHICLE WOULD NOT RUN. WE ARE REQUESTING THAT THIS VEHICLE BE CONSIDERED PART OF THE RECALL BECUASE WHAT HAPPEND TO OUR VEHICLE IS THE SAME AS WHAT HAPPENS TO VEHICLES INVOLVED IN THE RECALL.

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