NHTSA Complaint #11709889 — 2012 KIA SOUL ENGINE

Complaint Details

ODI Number	11709889
Vehicle	2012 KIA SOUL
Component	ENGINE
Date of Incident	December 22, 2025
Date Filed	January 9, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

On 12/ 22/ 2025 I went to start the 2012 KIA Soul and it would act like it would start but, it would not turn over. Battery was fine checked it. Let it set a moment and tried it again would not start. Called a wrecker and towed it in. The service guy tried and couldn't get it to start either. He ran a diagnostic on it, there were not type of codes, no check engine light nothing. He had it for until 1/5/2026 and when they went to check it it started right up. They drove it for 20 miles to check to see if it would cut off while driving, it didn't. It starts now but for how long. Here's the strange thing, I drove it 20 minutes away and I noticed that the counter for when You fill up with gas states how many miles you have left to go before fill up was counting UP not DOWN. So I think it could be the computer or electrical, I thought it was the fuel pump at first. Still no warning signals nothing.

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