2012 KIA SOUL Engine Problems
206 NHTSA complaints on file
All Engine Complaints — Page 2
Recall 19V120 received 4-12-19 was addressed by Burlington Kia in May 2019. The COP ECU logic was upgraded. The car was not running well in 2022 - hesitating, misfiring, but it did not throw a code so no one could diagnose the issue. Spark plugs were changed but that did not solve the issue. The check engine light came on in Oct 2022 and the diagnosis was that the catalytic converter needed to be replaced. I called the Kia Consumer Assistance number, filed a claim with them, and waited for close to two months for a response. The basis of the claim is that they did not resolve the issue with the COP logic upgrade and the catalytic converter should be replaced, at no cost to us, per the recall notice. The claim was denied by Kia. We ended up replacing the catalytic converter at Burlington Kia, at a cost...
It started as a little tapping for about 5 days in the engine compartment when it was running then turned to giant clunking when the gas was pressed as well
1.Excessive Oil consumption - Yes available for inspection. 2. I'm afraid of where the oil could be going in my engine and what that might cause. 3.Went to Kia and showed proof of oil consumption, employee seemed familiar with the engine problem but I was told there is no recall on this and I should trade the car in. "just not here." he said. 4. Only after 1,500 miles my oil lamp flashed on.
The contact owns a 2012 Kia Soul. The contact received notification of NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 40 MPH, the vehicle lost motive power and stalled. The contact pulled off the roadway and attempted to restart the vehicle however, the vehicle failed to restart. The contact stated she had not noticed any warning lights or audible alarms. The contact had the vehicle towed to a dealer where it was diagnosed that the engine needed to be replaced. The contact stated that the manufacturer denied the engine replacement request. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 144,481. Parts distribution disconnect.
Catalytic converter is clogged, car is stalling and engine is damaged which leads me to believe that like the other recalls on this model of vehicle may be also happening to this one, Almost got into an accident due to the stalling. Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire. Kia recall number is SC176
Oil plug loosened and fell out resulting in engine failure.
Recall 19V120 was received on 4-12-19 for our 2012 Kia Soul. We had the COP ECU logic taken care of at our dealer on 5-21-19, per the recall notice instructions. In October 2022 we took the car back to the dealer when it threw a code and began losing power at certain speeds. Kia diagnosed it as needing a new catalytic converter. We contacted the Consumer Assistance Center at Kia to file a complaint as the recall notice clearly states that Kia will replace the catalytic converter and/or engine as part of this recall if applicable. We've had claim number 15122079 opened with Kia for resolution for over a month and cannot get this resolved. We keep being advised it's still under review after waiting on hold for over an hour each time. Called today (11-28-22) and advised the representative that we need an answer today and I've been on...
I had my Kia in the shop for 2 months from August 22, 2022 until about the middle of October because it went into limp mode and they were waiting on Kia consumer to ok a new engine because the dealership heard a knock. I was originally told my Kia had a lifetime warranty on the motor but when it went into limp mode with 156.044 miles on it they then said 150,000 mile warranty so I had to pay out of pocket to have the part fixed. I’ve have my car back less than a month haven’t even put a 1,000 miles on it and it’s went right back into limp mode in the middle of a four lane. Almost got rear ended because the speed bogged down to below 45mph. It’s throwing the same code as it didn’t previously.
The contact owns a 2012 Kia Soul. The contact stated that on several occasions while the vehicle was idling, the vehicle inadvertently shut off and required several attempts to restart. The contact then stated that while accelerating, the vehicle failed to exceed 40 MPH. Additionally, the contact stated that within a 15-mile radius, the vehicle inadvertently lost motive power and stalled. The contact was able to restart the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic; however, the failure could not be duplicated. The dealer was notified of the failure and the contact was awaiting a call back to schedule an appointment. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.
While driving in traffic, the engine began making a clicking sound and the vehicle lost power. I was barely able to coast out of the traffic lane onto the shoulder. The vehicle is available for inspection. My safety and that of other drivers was put at risk since the vehicle lost acceleration while I was driving in traffic. The problem was confirmed by the dealer. The dealer charged me for a diagnostic analysis to confirm the problem. There were no warning lamps, messages or other symptoms prior to the loss of power.
"play" and clicking noises in steering wheel have increasingly gotten much worse and noisier, clicking and clunking on turns. I feel like any moment my steering is going to go out and I am going to put everyone in my car and around me at risk. Called dealership and they said it is a common problem which I researched and found that the coupler in steering wheel fails. Kia used the same part in presvious years same model and even years afterward and those years were recalled but not my year. Makes no sense. The next issue was I was driving on the highway at 70 and all of a sudden lost power and car would not accelerate beyond a speed of 45 mph. Black smoke came out of my tail pipe and I limped home at 20 mph. Mo engine warning lights but I could smell something was hit...
Car started ticking, small repair shop told me it was engine lifters, I paid $2000 to replace them. After replacing the engine lifters the mechanic said it would be quite and stop making the ticking noise on idle and acceleration. However 5 months later it was still ticking, low power, brought it back in and they said I need to replace the engine lock block. This mechanical defect is a recall on my vehicles make model and year however it’s VIN is not under the recall. Car will stall, doesn’t want to accelerate quickly, will shake, and tap, or tick noise from the engine at start, and the entire time car is running, th ticking increases when I accelerate.
When I first Bought my Kia the dealership told me they changed the battery because the car had trouble starting. A month goes by and my car had trouble starting again. I took It back to the dealership and they told me nothing was wrong with it and they needed a check engine light to fix something. Another month went by and my car was still having problems. I called The dealer ship and I told Them I thought It was my crankshaft position sensor and they told me they would look at it again. When I took It in they said nothing was wrong. Another month went by and still problems starting. I was At a red light and all of the sudden my car turned off. Once I got It to start the check engine light was on. I went And checked what the code was and believe...
The contact owns a 2012 Kia Soul. The contact stated that the check engine warning light illuminated intermittently. The contact stated that he heard a knocking sound in the engine but overlooked the sound. The contact then received notification of NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Coolant) and referenced NHTSA Campaign Number: 19V101000 (Engine). Additionally, the vehicle was taken to the dealer where it was diagnosed that the engine was damaged and needed to be replaced. The contact then stated that the dealer declined to perform the recall repair because the engine needed to be replaced. The dealer offered to perform the repair once the engine was replaced. The vehicle was not repaired. The manufacture was notified of the failure and informed the contact that the decision was left to the dealer to determine what repair was needed. In addition, the contact stated that the manufacturer offered an...
The contact owns a 2012 Kia Soul. The contact stated that the check engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer and the mechanic stated that the catalytic converter needed to be replaced. The contact was informed that the vehicle was not included in NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The manufacturer was not notified of the failure. The approximate failure mileage was 90,000.
The contact owns a 2012 Kia Optima. The contact stated while driving 30 MPH, the check engine warning light illuminated. The contact depressed the accelerator pedal however, the vehicle failed to respond. The contact veered to the side of the road. The vehicle then stalled. The contact was able to restart the vehicle after several attempts. Additionally, the contact stated that she smelled a strong fuel odor. The contact was able to continue driving; however, the vehicle failed to exceed 5 MPH. The contact drove to her father's residence and parked the vehicle. The contact had received notification of NHTSA Campaign Number: 19V120000 (Engine, Engine, and Engine Cooling) which she associated with the failure. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 190,150.
The contact owns a 2012 Kia Soul. The contact stated that while his daughter was driving at unknown speed, the check engine warning light appeared illuminated. Shortly after the light illuminated, the vehicle stalled. The vehicle was towed to an independent mechanic who discovered that the vehicle was low on oil; however, there was no evidence of an oil leak. Oil was added, however, the vehicle failed to restart. The mechanic then diagnosed the vehicle with engine failure. The vehicle was then towed to the dealer where they confirmed the engine failure. Upon investigation, the contact discovered NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) which he linked to the failure. The manufacturer was notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was approximately 160,000.
The contact owns a 2012 Kia Soul. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. Additionally, the vehicle would not properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer and repaired under NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) however, after retrieving the vehicle, the failure was still present. The cause of the failure was not yet determined. The manufacturer was not yet notified of the failure. The failure mileage was 127,378.
A loud thumping noise accompanied by a large amount of smoke in exhaust along with sudden loss of engine power while traveling at highway speeds. Oil was spewing from a hole that was blown through engine block.
The contact owns a 2012 Kia Soul. The contact stated while driving 55 mph, she saw smoke exiting the rear of the vehicle. The contact stated no warning light was illuminated. The contact was able to park on the side of the road and after exiting the vehicle, she saw a fire that started under the vehicle. The fire department was able to extinguish the fire. The contact was unaware if a fire report was filed. The contact stated no one was injured or sought medical attention. The vehicle was not drivable. The vehicle was towed to her sister's residence. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 186,000.
The contact's daughter owns a 2012 Kia Soul. The contact stated that while her daughter was driving at various speeds, the vehicle would stall with the check engine warning light illuminated. The contact's daughter had taken the vehicle to an independent mechanic and the vehicle was diagnosed with a defective catalytic converter. Upon investigation, the contact discovered NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) however, upon a VIN search, she discovered that the vehicle was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
The contact owns a 2012 Kia Soul. The contact stated while driving approximately 40 MPH, the vehicle made a clicking noise. The check engine warning light illuminated on the instrument panel. The vehicle was taken to the local dealer to be diagnosed. The vehicle was diagnosed with engine failure. The contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was notified of the failure but did not offer any assistance. The approximate failure mileage was 158,000.
Took it in to the shop. Had have problems with vehicle start up, stalling, and smell of gas. It has 107000 miles on it. Was told engine will need to be replaced. It is a Hazzard while driving.
The contact owns a 2012 Kia Soul. The contact received a notification for NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) however, the contact was advised by the dealer that her vehicle could not be repaired at the moment. The contact stated that she had been waiting to receive an appointment date to have the vehicle repaired for over a year. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2012 Kia Soul. The contact stated while driving approximately 40-45 MPH, the vehicle stalled without warning. The vehicle was towed to the local dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, however, declined the authorize the repair. The manufacturer provided no further assistance. The approximate failure mileage was 148,000.
2012 Kia Soul there is a recall sc176 but my car is not on the recall? Around September 2021 my Motor running hot engine light is on and is flashing acts like it has low compression won’t go when I give it gas sometimes . Engine light came on again in november2021 and did not go off My car bogged down I was going 60mph 0mw to work traffic behind me and all sudden car went down to 40 then 20 mph then came To complete stop in highway I was almost rear ended. I would give it gas but it wouldn’t go . Big puff of gray smoke came Out of tail pipe then smoke started coming out from under hood I raised hood and hot water was bubbling and splashing out of motor. Now there is no air or exhaust coming from my tail pipe car will crank...
While attempting to accelerate on the interstate (around 70 mph),car would not accelerate engine began to knock. No warning lights were illuminated. Took the vehicle to a local automotive repair and was informed that it had completely burned through the oil and the engine would need to be replaced. This would be the 2nd Engine I replaced Engine 2 years ago.
The contact owns a 2012 Kia Soul. The contact stated that the check engine warning light was illuminated. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the catalytic convertor replaced. The vehicle was repaired but the check engine warning light illuminated for a second time. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the high-pressure sensor and the fuel pump to be replaced. The vehicle was repaired but the check engine warning light was illuminated for a third time. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired but was pending repairs. The contact took the vehicle to an independent mechanic and was informed that the catalytic convertor needed to be replaced. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V120000 (Engine, Engine...
The contact owns a 2012 Kia Soul. The contact stated while driving 60 MPH, the vehicle began to jerk. The contact stated that the check engine warning light was illuminated. The contact was able to park on the side of the road. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The contact towed the vehicle to an independent mechanic and had the engine repaired. The contact stated that she experienced the failure for the second time in August 2021. The vehicle was not repaired but was pending repairs. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 80,000.
Sound coming from the engine check engine light on , I took the car to the Kia dealership and they refuse to fix it even with that recall SC176 , thank you
Approximately six months ago, my check engine light came on and I took my car to a local mechanic. He said that I needed an oil change and my oil level seemed a bit low even though it wasn’t at the 5000 mile mark yet, so I should keep an eye on oil consumption. Around 3500 miles after this oil change, my check engine light came on again. I took my car back to the mechanic at Midas and he informed me that my car was consuming oil due to faulty seals around the pistons, and I would need to make a warranty claim to KIA. The dealership immediately knew what the issue was and agreed to make an appointment to replace the engine, but called back and informed me I needed to do an oil consumption test and would have to pay for an additional oil change from the...
While attempting to accelerate on the interstate (around 70 mph), the engine began to knock. No warning lights were illuminated. Took the vehicle to a local automotive repair and was informed that it had completely burned through the oil and the engine would need to be replaced. The technician advised that there is a technical service bulletin out for the issue in question as it relates to excessive oil consumption for affected vehicles. The engine could have failed at any point and we were advised it was unsafe to drive. As stated earlier, there were no warning lights and no reason to believe anything was wrong with the car prior to this incident as it has had routine oil changes and maintenance. The problem was detected at a Tires Plus location but the car is being towed to the dealer to confirm the issue this week. The vehicle has not...
The contact owns a 2012 Kia Soul. The contact stated while driving approximately 65 mph when the engine began to knock. The contact stated no warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing engine replaced but was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING) however the VIN was not included. The manufacturer was informed of failure and told the contact that their vehicle was not included in a recall. The failure mileage was approximately 130,000
The rod punctured the engine block and caused a fire around the fuel pump area. Signs on the positive battery terminal of jumping backwards. Kia believes the cause of the fire was the engine falling apart. I had been travelling free of worry when I heard a high whirring sound then a bang coming from the engine. I pulled over immediately and upon opening the hood discovered a fire. Good samaritans pulled over and put the fire out, there were 3 females in my car who could've burned alive had the others not stopped. The car needed a new engine at the cost of $7,404.08 I sold this car to Carvana and am waiting for Kia to get their act together and refund the cost of potentially killing 3 people. I have all paperwork from Kia regarding the incident.
The contact owns a 2012 Kia Soul. The contact stated upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the ESC sensors needed to be replaced. The contact stated that the vehicle was repaired however, the failure persisted. The contact stated while driving 60 MPH, the engine started knocking. The check engine warning light illuminated. The contact was able to pull into a nearby gas station. The vehicle was towed to the dealer who diagnosed that the engine had failed and needed to be replaced. The dealer informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 19V120000 (Engine, Engine, and Engine Cooling) since the vehicle was out of warranty. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 118,000.
The contact owns a 2012 Kia Soul. The contact stated that while driving at 55 mph, a abnormal noise and odor appeared from the rear both driver and passenger side of the vehicle. The contact managed to veer to the shoulder of the road, turn the vehicle off, wait for about 15 minutes, attempted to turn the vehicle back on when the noise became louder and the check engine warning illuminated. The vehicle then was towed to an independent mechanic where it was diagnosed that the command rod fractured and went through the engine. The vehicle was not repaired. The vehicle was not drivable. In addition, a visible leak was noticed by the technician. The manufacturer was notified of the failure and informed the contact that no recalls were under the VIN. The contact mentioned NHTSA Campaign Number: 19V12000 ( Engine, engine coolant ) as a possible solution to the...
The contact owns a 2012 Kia Soul. The contact received notification of NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer where the mechanic cleared the warning light. There was no code for the catalytic converter. The vehicle was not repaired however, the recall was closed. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 300,000.
Our catalytic converter on our 2012 Kia Soul Base is not functioning properly. We cannot get the car inspected and it is not listed as a recall. The VIN is [XXX]. It is the same problem that other Souls are being recalled for. Why not ours? PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Engine failure on 2012 Kia Soul GDI engine on June 21, 2021. Crankshaft had been replaced last year by a Kia dealership under TSB PO335, for which I was charged $427.29. I had never been advised of any potential problems with this vehicle's engine nor advised of any alternative measures to prevent the loss. Engine failed in heavy traffic. Triple AAA mechanic gave a diagnosis of engine failure and suggested engine replacement. No one has inspected the vehicle other than the AAA mechanic in Asheville, NC. No warning lamps came on to indicate a problem.
I purchased the 2012 Kia Soul on 12-18-20 and I had vehicle less than a week and it was losing power so I parked it until I could get it looked at on approx 02-03-21 the engine was disassembled by mechanic and found catalytic converter stopped up and piston failure after that time I found out about recall we contacted Kia about issue and was told they would not look at it because it is not driveable to take to Kia and they would not honor recall because cop ecu was not updated well engine already failed so we couldn't drive it there and recall said they would inspect vehicle and repair up to changing engine if necessary but they wouldn't even look at this one because engine had already failed and my vin number is under recall. I don't think this is right.
THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT NOTICED THAT THE ENGINE WAS EXCESSIVELY CONSUMING ENGINE OIL. THE CONTACT STATED THAT OCCASIONALLY THE VEHICLE WOULD SHUDDER AND STALL WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WHERE IT WAS DIAGNOSED WITH THE CATALYTIC CONVERTER NEEDING TO BE REPLACED. THE CONTACT HAD THE SPARK PLUGS REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS INFORMED OF THE FAILURE, AND INFORMED THE CONTACT THAT THEY WOULD PLACE A REQUEST WITH THE LOCAL DEALER TO PERFORM A FREE OIL CHANGE. THE DEALER DECLINED TO HONOR THE REQUEST. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS NOT AVAILABLE.
I RECEIVED A RECALL LETTER THAT WAS DATED ON APRIL 6,2021 FROM KIA THAT MY CAR NEEDED TO COME IN FOR UPDATE TO THE ENGINE TO PROTECT FROM EXCESSIVE ROD BEARING DAMAGE. UPON GETTING THE CAR FROM THE COLLEGE CAMPUS AND ON THE WAY TO BRING IT BACK INTO THE AREA TO GET THE WORK DONE, IT BLEW THE ENGINE. KIA IS NOW STATING THAT THEY WILL NOT TAKE CARE OF THE PROBLEM SINCE I WASN'T ABLE TO GET THE CAR THERE TO HAVE THE WORK DONE BEFORE THE DAMAGE HAPPENED. THE ENGINE BLEW ON MAY 1,2021 LESS THAN A MONTH AFTER THEIR LETTER WAS DRAFTED. THIS IS A CAR THAT HAS ALWAYS BEEN DEALER MAINTAINED AND HAS ALWAYS BEEN KEPT UP ON ITS REPAIRS. THEY TOLD ME THAT THEY DIDN'T EVEN LOOK INTO THE HISTORY OF THE CAR AND JUST SAID THAT IT WAS MY FAULT FOR NOT MAKING...
TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL KNOCKING SOUND WAS COMING FROM THE ENGINE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT A RATTLING SOUND WAS COMING FROM THE VEHICLE WHILE DEPRESSING THE ACCELERATOR PEDAL, WITHOUT WARNING. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING) WHICH SHE LINKED TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HER THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
THE ENGINE IS MAKING A TICKING NOISE AND THE STEERING WHEEL IS CLICKING WHEN I TURNED THE STEERING WHEEL ALSO HAD 3 OPEN RECALLS. TOOK IT TO ALL STAR KIA IN SAN BERNARDINO FOR 3 RECALLS AND THEY REFUSED TO WORK ON THE VEHICLE BECAUSE THEY SAID THEY WERE NOT COMFORTABLE WORKING ON THE CAR, THEY ALSO STATED THAT THE TICKING SOUND WAS NOT RELATED TO THE RECALL EVEN THOUGH I TOLD THEM I SAW ON THE NHTSA WEBSITE THAT DUE TO CATALYTIC COVERTER OVERHEATING IT COULD CAUSE ROD KNOCK. I EVEN TOLD THEM THE RECALL WAS SC176.
TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE STARTED TO DECELERATE AND LOSE FORWARD MOMENTUM. THE CONTACT STATED THAT WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE FAILED TO EXCEED 40 MPH. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE LOCAL MECHANIC WHO HAD THE VEHICLE TOWED TO SOUTHWEST KIA - DALLAS (39650 LYNDON B JOHNSON FWY, DALLAS, TX 75237, (972) 283-9797) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED DUE TO A CONNECTING ROD FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.
VECHICLE STALLED AT A STOP LIGHT ON A BUSY STREET WITHOUT ANY WARNING OR ANY INDICATION ANYTHING WAS HAPPENING. WAS ABLE TO MAKE IT GO BY GIVING IT SOME GAS BUT IT WAS STILL SUPER SCARY.
MY VEHICLE'S MALFUNCTION LIGHT CAME ON AND IT BEGAN TO LOSE POWER OFF AND ON GOING DOWN THE TURNPIKE. SINCE THEN, IT SOMETIMES WON'T START EVEN THOUGH IT SOUNDS LIKE IT IS GOING TO. IT CONTINUES TO HAVE THESE PROBLEMS INTERMITTENTLY. WHEN A DIAGNOSTIC TOOL WAS HOOKED UP TO IT, IT BROUGHT UP THE FOLLOWING CODES: P0420 (CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD), P0336 (CRANKSHAFT POSITION SENSOR "A" CIRCUIT RANGE/PERFORMANCE. I BELIEVE THIS MAY BE RELATED TO RECALL #19V120000.
TRAVELING AT 55 MPH ON LEVEL HIGHWAY ENGINE STARTED KNOCKING STARTED TO SLOW DOWN LOUD BANG FOLLOWED BY SPARKS COMING OUT FROM UNDER VEHICLE BECAME HARD TO STEER AND GOT PULLED OVER BOUGHT THIS CAR NEW AND I THINK THIS IS VERY DANGEROUS AS CAR COULD HAVE CAUGHT ON FIRE DUE TO OIL AND SPARKS UNDER ENGINE COMPARTMENT KIA SEEMS TO KNOW ABOUT ISSUE BUT REFUSES TO DO ANYTHING ABOUT IT
AS I WAS DRIVING ON THE STREET, THE CAR CUT OFF IN THE MIDDLE OF AN INTERSECTION. ANOTHER MOTORIST HELPED PUSH CAR TO SAFETY. THE CAR WOULD NOT START WITHOUT A JUMP, AND WHEN IT WAS RUNNING, THE ENGINE WAS SHAKING. THE CHECK ENGINE LIGHT WAS ON AND BLINKING. THERE WAS A SMELL COMING FROM THE EXHAUST.
TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED WHILE DRIVING 15 MPH, THE VEHICLE LOSS MOTIVE POWER WITHOUT WARNING. THE VEHICLE WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER WERNER KIA (2755 W TENNESSEE ST, TALLAHASSEE, FL 32304, (850) 632-4044) WHERE IT WAS DIAGNOSED WITH NEEDING THE ENGINE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.*DT*JB
Other 2012 KIA SOUL Problem Areas
Steering
162 complaints
Unknown Or Other
39 complaints
Electrical System
37 complaints
Service Brakes Hydraulic
33 complaints
Engine And Engine Cooling
23 complaints
Fuelpropulsion System
21 complaints
Power Train
21 complaints
Air Bags
17 complaints
Structurebody
15 complaints
Service Brakes
10 complaints
Vehicle Speed Control
9 complaints
Electronic Stability Control Esc
7 complaints
Exterior Lighting
7 complaints
Suspension
6 complaints
Wheels
6 complaints
Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor
5 complaints
Latcheslockslinkageshoodlatch
5 complaints
Seat Belts
4 complaints
Visibilitywiper
4 complaints
Steeringcolumn
3 complaints
Fuel System Gasoline
2 complaints
Structure
2 complaints
Tires
2 complaints
Electrical System Instrument Clusterpanel
1 complaint
Engine And Engine Coolingcooling System
1 complaint
Engine And Engine Coolingengineoillubricationsumptankdrain Plug
1 complaint
Equipment Adaptivemobility
1 complaint
Exterior Lightingheadlights
1 complaint
Exterior Lightinglighting Control Module
1 complaint
Forward Collision Avoidance Adaptive Cruise Control
1 complaint
Forward Collision Avoidance Automatic Emergency Braking
1 complaint
Lane Departure Assist
1 complaint
Seat Beltsfrontwarning Lightdevices
1 complaint
Suspensionfrontwheel Bearing
1 complaint
Tirestemporaryemergency Spare Tire
1 complaint
Traction Control System
1 complaint
Vehicle Speed Controlcruise Control
1 complaint
Visibilitydefrosterdefoggerhvac System
1 complaint
Visibilitysunmoon Roof Assembly
1 complaint