NHTSA Complaint #11492705 — 2012 KIA SOUL
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11492705 |
| Vehicle | 2012 KIA SOUL |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 150,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AL |
Consumer Description
The contact owns a 2012 Kia Soul. The contact stated that on several occasions while the vehicle was idling, the vehicle inadvertently shut off and required several attempts to restart. The contact then stated that while accelerating, the vehicle failed to exceed 40 MPH. Additionally, the contact stated that within a 15-mile radius, the vehicle inadvertently lost motive power and stalled. The contact was able to restart the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic; however, the failure could not be duplicated. The dealer was notified of the failure and the contact was awaiting a call back to schedule an appointment. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.
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