NHTSA Complaint #11493308 — 2012 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11493308
Vehicle 2012 KIA SOUL
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WV

Consumer Description

I had my Kia in the shop for 2 months from August 22, 2022 until about the middle of October because it went into limp mode and they were waiting on Kia consumer to ok a new engine because the dealership heard a knock. I was originally told my Kia had a lifetime warranty on the motor but when it went into limp mode with 156.044 miles on it they then said 150,000 mile warranty so I had to pay out of pocket to have the part fixed. I’ve have my car back less than a month haven’t even put a 1,000 miles on it and it’s went right back into limp mode in the middle of a four lane. Almost got rear ended because the speed bogged down to below 45mph. It’s throwing the same code as it didn’t previously.

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