NHTSA Complaint #11243018 — 2012 KIA SOUL ENGINE

Complaint Details

ODI Number	11243018
Vehicle	2012 KIA SOUL
Component	ENGINE
Date of Incident	August 9, 2019
Date Filed	August 10, 2019
Mileage	160,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I TOOK THE CAR TO THE KIA DEALERSHIP FOR RECALL NUMBER 19V120 THEY DID AN EUC UPGRADE IN JUNE 2019. AFTER THAT THE CAR DEVELOPED KNOCKING NOISE FROM ENGINE AND STARTED CONSUMING MORE OIL THEN PREVIOUSLY 1 QT. PER 700 MILES. ON AUGUST 9, 2019 THE CAR SUDDENLY LOST POWER BARELY MAKING IT UP THE HILL AT A STOP IDLE WAS ROUGH ENOUGH TO SHAKE THE CAR. THE CAR WAS DIAGNOSED NEED NEW ENGINE OIL ON SPARK PLUG 3&4 COMPRESSION ON 3&4 AT 90 AND 70.

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