2015 KIA SORENTO Engine Problems
347 NHTSA complaints on file
All Engine Complaints — Page 5
I HAVE HAD COMPLETE ENGINE FAILURE WHILE DRIVING AND ALSO PAINT CHIPPING IN SEVERAL AREAS.
TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT WHILE HER MOTHER WAS DRIVING 30 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. AN AUDIBLE ENGINE FAILURE WARNING AND A NO SERVICE MESSAGE APPEARED ON THE INFOTAINMENT SYSTEM. THE CONTACT DROVE THE VEHICLE TO SUNTRUP KIA SOUTH (6263 S LINDBERGH BLVD, ST. LOUIS, MO 63123) FOR THE VEHICLE TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 20V519000 (SERVICE BRAKES, HYDRAULIC) AND WAS INFORMED THAT THE RECALL COULD NOT BE SERVICED SINCE THE COMPUTER SYSTEMS WERE DOWN. THE CONTACT THEN CONTACTED THE MANUFACTURER, WHO CONFIRMED THAT THE COMPUTER SYSTEMS WERE DOWN. THE CONTACT WAS ADVISED TO STOP DRIVING THE VEHICLE AS THERE WAS POTENTIAL FOR THE VEHICLE TO CATCH ON FIRE. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 68,405. PARTS DISTRIBUTION DISCONNECT.
WENT GOT MY OIL CHANGED.THE TECH SAID YOU HAVE A ROD KNOCK THE SORENTO ONLY 80.000 MILES ON IT.
I WAS RETURNING HOME FROM A TRIP (TRAVELING @~70 MPH) WHEN I SUDDENLY LOST ALL POWER AND HAD TO COAST TO THE SHOULDER ON THE SB 5 FWY. I WAS FORTUNATE AS THERE WERE MANY LARGE TRUCKS AND OTHER VEHICLES WHICH I WAS ABLE TO AVOID. AS I CAME TO A STOP THE CAR SHUT OFF AND I WAS UNABLE TO RESTART IT. 12 HOURS LATER AND HUNDREDS OF DOLLARS IN TOWING FEES, I HAD MY MECHANIC TAKE A LOOK AND WAS TOLD THE ENGINE HAD SEIZED. WHAT!!! I HAD RECENTLY HAD A SCHEDULED OIL CHANGE AND WAS NOT DUE FOR A COUPLE OF THOUSAND MILES. THIS ALL OCCURRED WITHOUT WARNING: NO CHECK ENGINE LIGHT, LOW PRESSURE OIL INDICATOR, OR EVEN OVERHEATING TEMPERATURE. WAITING TO GET IT BACK FROM MY MECHANIC WHERE I WILL PARK IT AND CONTINUED TO MAKE PAYMENTS ON A VEHICLE THAT COSMETICALLY LOOKS GREAT BUT IS...
MY ENGINE DIED WHILE PASSING A VEHICLE ON MY WAY TO WORK. NO WARNING LIGHT, NO KNOCKING SOUNDS, NOTHING. IT JUST DIED. HAD TO GET IN FRONT OF VEHICLE I WAS PASSING AND COAST TO THE SIDE OF THE ROAD. WOULD NOT RESTART. SAT IN THE COLD FOR 3 HOURS WITHOUT HEAT ON A DESOLATE ROAD WITH NO CELL SERVICE. NO TOWN WITHIN WALKING DISTANCE. MY MECHANIC SAID THE MOTOR IS LOCKED UP AND I'LL NEED A REPLACEMENT. 103,825 MILES ON IT. WARRANTY RAN OUT AT 100,000 MILES. APPARENTLY THIS IS COMMON IN THESE VEHICLES AND KIA IS INVOLVED IN A CLASS ACTION SUIT FOR THIS AND OTHER MALFUNCTIONS. CALLED KIA AND THEY WERE NOT HELPFUL AT ALL. I'M A NURSE CARRYING FOR COVID PATIENTS AND HAVE NO VEHICLE TO GET TO WORK. I STILL OWE $13,000+. I BOUGHT IT IN 2018.
GOSSETT KIA ON MT. MORIAH IN MEMPHIS, TN REPLACED MY ENGINE IN 2019 DUE TO A RECALL BUT AFTER MY ENGINE WAS REPLACE MY CHECK ENGINE LIGHT HAS CONSTANTLY BEEN COMING ON. I HAVE TAKEN MY KIA SORENTO BACK TO THE DEALERSHIP NUMEROUS TIME ONLY TO BE TOLD THAT I AM NOT PUTTING MY GAS CAP ON RIGHT OR TAT MY GAS CAP NEEDS TO BE REPLACED. I HAVE PURCHASED 3 GAS CAPS FROM THIS DEALER SHIP. I WILL BE DRIVING DOWN THE STREET AND THE CHECK ENGINE LIGHT WILL JUST COME ON. THIS ISSUE DID NOT START UNTIL THEY PUT IN THE NEW MOTOR. HOWEVER NO ONE AT THE DEALERSHIP CHECKED THE CENSOR. I HAVE REPLACE NUMEROUS PARTS ON MY CAR AND ALL THE REPLACEMENTS WERE DONE AT THE DEALERSHIP. I HAVE REQUESTED FROM THE DEALERSHIP A PRINT OUT OF ALL THE REPAIRS TO MY KIA AND AS OF...
I PURCHASED THIS VEHICLE LESS THAN 2 MONTHS GO. I WAS DRIVING ON THE HIGHWAY AND CAME TO A RED LIGHT. THE CAR JERKED AND DID NOT WANT TO MOVE WHEN THE LIGHT TURNED GREEN. I CAME TO A SECOND RED LIGHT AND THE LIGHT TURNED GREEN AS I PRESS THE GAS THE CAR SHUT OFF IN THE MIDDLE OF HEAVY TRAFFIC. I COULD NOT GET THE CAR TO CRANK AGAIN. I FINALLY GOT HELP FROM SOMEONE WHO HELP PUSH THE CAR TO A NEAR PARKING LOT.
MY KIA SORENTO HAS THE THETA LL ENGINE, THIS ENGINE VIBRATES A LOT AND HAS VERY HIGH GASOLINE CONSUMPTION. THIS CAR IS US MADE AND WAS EXPORTED TO THE DOMINICAN REPUBLIC. MY PHONES IN THE DOMINICAN REPUBLIC ARE [XXX] OR [XXX]. IN THE USA MY PHONE IS [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
BROUGHT IN FOR OIL CHANGE, TECH FOUND A COOLANT LEAK, REPLACE THERMOSTAT HOUSING UNIT FOR $700, LEFT DEALER AND NEXT DAY COOLANT WAS POURING OUT AS I DROVE. RETUNED TO SHOP AND KIA SAID THERE WAS A MANUFACTURING ISSUE WITH SOME HEADS AND AT THE PRESENT TIME THEY ARE IN THE MACHINE SHOP. STILL DON'T KNOW IF IT IS COVERED BY WARRANTY ON A CAR WITH ONLY 57000 MILES.
IN MARCH OF 2019, THE ENGINE IN THIS CAR BLEW WITHOUT BEING OUT OF OIL OR HAVING ANY WARNING LIGHTS ON (NO CHECK ENGINE LIGHT). IT INITIALLY STARTED WITH WHAT SOUNDED LIKE MAYBE A FAN ISSUE OR SOMETHING- WHILE DRIVING. AT THAT TIME WE CONFIRMED THAT THERE WAS OIL IN THE CAR AND WITHOUT A LIGHT OR SYSTEM INDICATION, WE HAD NO REASON TO SUSPECT SOMETHING MAJOR AND MADE PLANS TO HAVE IT CHECKED OUT. BUT THE NOISE VERY QUICKLY PROGRESSED AND MY MECHANIC BROTHER CONFIRMED THAT THE NOISE SOUNDED LIKE THE MOTOR WAS BLOWN (LOW END ROD KNOCK). I CONTACTED THE LOCAL KIA DEALERSHIP (WALLINGFORD/MERIDEN, CT) FOR A SERVICE APPOINTMENT AND WAS TOLD FLAT OUT THAT BECAUSE I HAD PURCHASED THE VEHICLE FROM MY FATHER IN LAW- THE WARRANTEE WOULD NOT TRANSFER AND WE WOULD BE RESPONSIBLE FOR THE COST. THIS WAS NOT POSSIBLE AND WE HAD NO CHOICE...
THE CAR SEIZES, AND JERKS, LIKE A MISSFIRE. IT SCARES ME.
TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT WHILE STATIONARY AT A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED AND THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT STATED THAT THE OIL CHANGE WARNING LIGHT WAS ILLUMINATED. THE CONTACT DROVE TO HER RESIDENCE, CHECK THE OIL LEVEL AND NOTICED THAT THERE WAS NO OIL IN THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER KIA OF LAGRANGE LOCATED AT 1217 LAFAYETTE PKWY, LAGRANGE, GA 30241, (706) 298-5024, WHERE THE DIAGNOSIS WAS CONFIRMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 154,000.
OUR KIA SORRENTO HAS THE METAL SHAVINGS IN THE OIL PASSAGE WHICH HAS CAUSED THE ENTIRE ENGINE TO FAIL AT $50K MILES. THERE IS A KIA RECALL FOR THIS ISSUE; HOWEVER, KIA IS REFUSING TO COVER THE COST BECAUSE OUR VEHICLE VIN IS NOT PART OF THE SPECIFIC RECALL. THE ESTIMATED COST FOR REPAIR IS $8K, PLUS OUR OUT OF POCKET COSTS FOR RENTING A CALL. WE ALSO HAD ISSUES WITH THE CAR THAT REQUIRED AIR CONDITIONER REPAIR AND REPLACEMENT OF THE ENTIRE CENTER CONSOLE, BUT ARE NOT SURE IF THEY ARE RELATED TO THE MANUFACTURING DEFECT AT ISSUE CURRENTLY. IN ADDITION, WE RECEIVED A LETTER SAYING OUR AIRBAG INDICATOR IS FAULTY BUT A RECALL IS NOT COMING UP FOR THIS ITEM.
HEADING TO A FAMILY EVENT, WE WERE ON THE HIGHWAY AND THE KIA SUDDENLY SHUT DOWN WITH NO WARNING. WE HAD TO GET OVER TWO LANES GOING 60 MPH, TRAFFIC WAS MOVING AND WE HAD TO MAKE A SUDDEN EXIT OFF THE ROAD AND WERE ALMOST REAR ENDED IN THE PROCESS. ONCE WE GOT OVER WE COASTED OFF AND PARKED IN THE NEAREST PARKING LOT. WE DISCOVERED THERE WAS LITTLE TO NO OIL ON THE DIPSTICK, THERE WAS NO OIL LIGHT WARNING, NO ENGINE LIGHT OR ANY OTHER SIGNS IT WAS LOW ON OIL. THE OIL HAS BEEN CHANGED REGULARLY. WE BROUGHT IT INTO THE SHOP AND WAS TOLD IT NEEDED A NEW ENGINE. NOW MY 2015 KIA SORENTO NEEDS AN ENGINE REPLACEMENT THAT I CANNOT AFFORD AND SINCE I PURCHASED IT USED IT IS NO LONGER UNDER THE KIA WARRANTY. I'M MAKING PAYMENTS ON A VEHICLE THAT I CAN'T...
MY 2015 KIA SORENTO STARTED TO MAKE A LOUD NOISE FROM THE ENGINE WITHOUT WARNING AS I WAS RUNNING ERRANDS. I WAS CLOSE TO HOME AND ABLE TO GET THE CAR HOME. WE HAD TO GET THE CAR TOWED TO A KIA DEALER TO GET "KIA DIAGNOSED" IN ORDER TO BE ELIGIBLE FOR ANY RECALL OR WARRANTY. WE ARE SECOND OWNER AND 94K MILES SO THIS TRANSLATES TO OUT OF WARRANTY. REGULAR MAINTENANCE WAS PREFORMED AT THE DEALERSHIP WHERE WE GOT THE VEHICLE. IT'S ONLY 5 YEARS OLD AND 94K MILES, I BELIEVE KIA HAS A BETTER REPUTATION THAN THIS. ULTIMATELY WE HAVE A BIG GARAGE BILL NOW IN ADDITION TO PUTTING MONEY OUT TO BUY A TEMPORARY VEHICLE TO USE WHILE WE ARE STUCK WITH PAUSING FOR THIS KIA WE CANT DRIVE. IN MY RESEARCH I GATHER WE ARE NOT ALONE IN PREMATURE ENGINE FAILURE. I EXPECT KIA WILL...
MOTOR IS LOCKED UP. THERE IS 114,000 MILES ON MY VEHICLE AND I WAS TRAVELING DOWN THE INTERSTATE AND MY VEHICLE JUST STOPPED PULLING. I PULLED OVER TO THE SIDE OF THE ROAD AND CALLED A TOW TRUCK. THE MOTOR WAS NOT RUNNING HOT OR ANYTHING. WHEN WE GOT IT BACK TO THE SHOP THE MOTOR HAD LOCKED DOWN. I KEEP REGULAR MAINTENANCE ON MY VEHICLE AND HAVE SINCE I BOUGHT IT NEW. ARE THERE ANY RECALLS ON THE MOTOR? THIS MOTOR SHOULD NOT HAVE LOCKED DOWN LIKE IT DID. ANY HELP WOULD BE GREATLY APPRECIATED.
I PURCHASED THE 2015 KIA SORENTO NEW IN THE YEAR OF 2014 FROM THE KIA DEALERSHIP LOCATED IN MERIDIAN, MS. SINCE THE PURCHASED... MY GOODNESS, I'VE HAD AIRBAG SYSTEM ISSUES, ELECTRICAL ISSUES WITH MY LIGHTS, THE ELECTRONIC OUTLETS FOR DEVICE INPUT, CONTROL PANEL ON STEERING TO MAKE ACCESSING THE RADIO AND PHONE; THE BUTTONS ALWAYS JAM WITH THE SLIGHTEST TOUCH!! LAST BUT DEFINITELY NOT LEAST THE MOTOR HAS A RECALL AS OF TODAY'S DATE 09/2020. PLUS THE TRANSMISSION JERKS IN GEAR AND I'M TOLD THAT THAT WAS BECAUSE OF THE OLD MOTOR DEFECTS.., BUT NOW THAT THE MOTOR HAS BEEN REPLACED AND THE TRANSMISSION IS WORSE!! THE FACT I'VE BEEN GOING TO DEALERSHIP EXPRESSING MY ISSUES AND NOTHING IS BEEN DONE OTHER THAN NOW BEING TOLD, MA'AM YOU'RE OUT OF WARRANTY! THAT I NEED TO COME OUT OF POCKET $2,200 FOR THEY'RE NEGLIGENCE. SOUNDS LIKE IT'S TIME FOR ME TO...
DRIVING HOME END OF WORK DAY EVERY THING WAS NORMAL DRIVING DOWN 66 AND CHECK ENGINE LIGHT CAME ON THEN .5 MILES LATER LOST POWER TOWER HOME HAS BEEN MAKING POPCORN LIKE SOUNDS FROM ENGINE BEING TOLD IT'S THE PISTONS
MY SIGNIFICANT OTHER WAS DRIVING MY CAR AND FELT IT NEEDED OIL DUE TO HOW IT WAS SOUNDING WHILE DRIVING IT. HE CHECKED MY OIL AND MY CAR WAS COMPLETELY OUT OF OIL. NO OIL WARNING LIGHT WENT ON. HE ADDED OIL AND SHORTLY AFTER THE ENGINE BEGAN MAKING A TICKING NOISE WHEN HE EXCELERATED. HE WAS DRIVING HOME, APPROXIMATELY 10 MILES, AND THE ENGINE LIGHT CAME ON WHILE DRIVING IT, LOST HORSE POWER WHILE DRIVING. I HAVE 100160+ MILES ON MY CAR, JUST HAD AN OIL CHANGE AT LOCAL KIA DEALERSHIP 3000 MILES AGO. ALWAYS KEPT UP ON MAINTENANCE OIL CHANGES.
WITH THE VEHICLE MOVING AT 60 MILES PER HOUR THE ENGINE SUDDENLY ACCELERATES AND THEN TURNS OFF IN THE MIDDLE OF THE HIGHWAY, I PUT IT IN NEUTRAL AND I WAS ABLE TO STOP NEXT TO THE HIGHWAY, I TURNED ON THE ENGINE LIGHT BUT DID NOT SHOW ANY CODE AND THE ENGINE DID NOT IT TURNED ON AND IT TURNS OUT THAT THE ENGINE IS BLOCKED, MY MECHANIC REPORTED THAT IT DAMAGED THE CRANKSHAFT AND CONNECTING ROD
WHILE DRIVING A KNOCKING SOUND OCCURRED AND THE ENGINE TEMPERATURE BEGAN TO RISE. EVENTUALLY THE SUV BEGINS TO STALL AND STARTS TO LOSE POWER. ONCE STOPPED (PULLED OVER SAFELY) I NOTICED THAT THE COOLANT IS OVERFLOWING AND GUSHES OUT ALONG THE SIDE OF THE HOOD. WHEN ADDING MORE COOLANT, IT CONTINUES TO OVERFLOW ONCE DRIVING AND THE ENGINE TEMP RISES AGAIN AND BEGINS TO STALL. SEEMS TO NOT BE ABLE TO HOLD COOLANT.
UPON A COLD STAR, ENGINE RATTLES LOUDLY. THIS WAS DETERMINED TO BE A TIMING CHAIN TENSIONER. THIS IS A KNOWN PROBLEM I KIA'S ACROSS MANY MODELS. SOMEHOW THE SORENTO WAS EXCLUDED. OF COURSE OUR VEHICLE IS AT 101,000 MILES AND KIA NOT ONLY REFUSES TO COVER IT, THE WANT $3100 TO MAKE THE REPAIRS. I CONTACTED KIA CORPORATE, THE LED ME ON AND CHANGED THEIR STORY 3 TIMES OVER 2 WEEKS AND ULTIMATELY DECLINED TO HELP. THIS IS A KNOW PROBLEM AND THERE ARE OTHER ADVISORIES WITH OTHER MODELS. IT'S THE SAME TENSIONER, I DON'T KNOW HOW THEY CAN PICK AND CHOOSE.
TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS A KNOCKING NOISE COMING FROM THE ENGINE PRIOR TO THE VEHICLE STALLING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE ENGINE WAS REPLACED AND THE FAILURE WAS REMEDIED. THE LOCAL DEALER KIA OF DAYTON LOCATED AT 8560 TROY PIKE, HUBER HEIGHTS, OH 45424 WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,100.
WHEN IPHONE CONNECTED THE STEREO RANDOMLY SKIPS. AND WHEN MY WIFE GOT OUT OF THE CAR THE STEREO WOULDN'T SHUT OFF. ALSO TOOK CAR IN TO DEALERSHIP MULTIPLE TIMES DUE TO LEAKING RADIATOR FLUID. FIXED GASKET BUT STILL SMELL RADIATOR FLUID WHEN YOU HAVE CAR RUNNING AWHILE. ALSO ENGINE MAKES TERRIBLE KNOCKING NOISE LIKE A LITTER ISSUE WHEN YOU START THE CAR UP. IT LASTS ABOUT 10-15 SECONDS.
I GOT THIS SORENTO WHEN IT HAD 32 THOUSAND MILES I HAVE PUT ALMOST 30 THOUSAND ON IT BUT EVERY SENCE I HAVE OWNED IT IT HAS USED ALMOST 2 QUARTS OF OIL AT ABOUT 25 HUNDRED MILES I CHAGE IT AT 25 HUNDRED MILES BUT DONT NO WHY IT USES OIL LIKE THAT I HAVE HAD IT A LITTLE OVER TWO YEARS I BELEAVE
THE ENGINE SEIZED.
ENGINE VALVE IT'S DETACHED! CAR WAS RUNNING FINE SINCE PURCHASED USED BACK IN OCT 2019 WITH THIRTY ONE THOUSAND MILES. I WAS SOLD THE CAR WITH THE PRETENSE OF CAR FAX AND IT BEING IN GOOD CONDITION WITH ONLY TWO PREVIOUS OWNERS. AS OF THIS PAST MONDAY THE CAR WAS MAKING A TERRIBLE SOUND FROM UNDER THE HOOD, AND I HAD IT TOWED TO MY LOCAL KIA DEALERSHIP THIS FRIDAY. THE DEALERSHIP I ORIGINALLY PURCHASED FROM HAVE BEEN UNCOOPERATIVE. *TR
TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. ADDITIONALLY, ON SEVERAL OCCASIONS THE VEHICLE HESITATED TO ACCELERATE ABOVE 25 MPH WITH THE ACCELERATOR PEDAL DEPRESSED. THE ACCELERATOR PEDAL WAS RELEASED AND DEPRESSED AND THE VEHICLE ACCELERATED TO 50 MPH UP HILL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL LEVER LIMIT BOLT NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO KIA OF CHATTANOOGA (2136 CHAPMAN RD, CHATTANOOGA, TN 3742, 423 855-1022) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OF RETRIEVE A FAULT CODE DUE TO THE CHECK ENGINE WARNING LIGHT NOT BEING ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 143,670.
MY CAR STARTED STUTTERING AND THEN THE CHECK ENGINE LIGHT CAME ON AND STARTED FLASHING. GOT THE CODE READ AT A KIA DEALERSHIP AND IT WAS DETERMINED THROUGH A DIAGNOSTIC THAT WE NEEDED A NEW ENGINE. WE REPLACED THE ENGINE AND THE CAR IS STILL STUTTERING AND HAVING GAS MILEAGE ISSUES. WHEN THE CHECK ENGINE LIGHT FLASHES, MY GAS MILEAGE IS AFFECTED AND WHEN THE CHECK ENGINE LIGHT STAYS ON, MY VEHICLE RUNS NORMAL. MY VEHICLE STARTS STUTTERING AT AROUND 30-35 MPH, WHEN IT'S FIRST STARTED AND DRIVEN, IT STUTTERS. MY CHECK ENGINE LIGHT WILL ALSO RANDOMLY START BLINKING WHEN DRIVING ON THE FREEWAY AND LOOSE POWER MOMENTARILY, THEN WHEN I ACCELERATE, IT FEELS LIKE IT'S CHOKING OR SPUTTERING AND STRUGGLING TO MAINTAIN SPEED. *TR
TL* THE CONTACT OWNS A 2015 KIA SORENTO THE CONTACT STATED WHILE DRIVING 65 MPH THE VEHICLE STALLED ON MULTIPLY OCCASIONS. THE CHECK ENGINE LIGHT WAS ILLUMINATED. ADDITIONALLY, THERE WAS AN ABNORMAL ODOR OF FUEL DETECTED INSIDE AND OUTSIDE THE VEHICLE. THE VEHICLE WAS TOWED TO KIA DOWNTOWN LOS ANGELES (1945 S FIGUEROA ST, LOS ANGELES, CA 90007 (888) 425-6349) WHERE IT WAS DIAGNOSED THAT THE ENGINE AIR FILTER EXCHANGE HOSE AND ENGINE HOSE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THERE WAS ALSO A COOLANT LEAK THAT COULD HAVE IGNITED A FIRE. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE REOCCURRED. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 85,786.
NOTICED KNOCKING IN ENGINE AT START, AND WHEN PRESSED GAS PEDAL. STOPPED DRIVING IT IMMEDIATELY. PER MECHANIC, NEW ENGINE NEEDED. *TR
I WAS DRIVING MY 2015 SORENTO TO WORK, AND LOOKED DOWN TO NOTICE THAT THE ENGINE TEMPERATURE WAS RUNNING HOT. THEY DAY BEFORE MY AC HAD STOPPED WORKING, AND I NOTICED THAT THE ENGINE FAN WAS RUNNING LONGER THAN USUAL WHEN I STOPPED THE CAR. AS SOON AS I NOTICED THE ENGINE WAS HOT, I LOOKED FOR A SPOT TO PULL OVER. I WAS ON A BUSY HIGHWAY, SO IT TOOK ME ABOUT 2 MINUTES TO PULL OVER. IN THAT TIME THE CAR STARTING RUNNING ROUGH, AND I NOTICED A TERRIBLE ANTIFREEZE SMELL. I SHUT THE CAR OFF IMMEDIATELY, AND HAD IT TOWED TO A MECHANIC, WHO TOLD ME I NEEDED THE ENTIRE ENGINE REPAIRED, BECAUSE THE HEAD GASKET HAD FAILED, AND THE CYLINDERS WERE WARPED. I HAD ONLY OWNED THE CAR FOR 2 YEARS, IT HAD AROUND 70K MILES ON IT. I HAD NO INDICATION LIGHTS APPEAR TO LET...
I JUST RECENTLY MADE A POST HERE YESTERDAY ... AND AFTER READING COMMENTS, I THOUGHT I'D ADD ON. MY COMMENTS HAVE TO DO WITH A 2015 KIA SORENTO WHICH NEEDS A NEW MOTOR BECAUSE BOLTS THAT HOLD THE HEAD TO THE BLOCK ARE STRIPPED (I SMELLED ANTIFREEZE). OBVIOUSLY, NOT MY FAULT. MILEAGE IS 102,000. KIA DOESN'T WANT TO HELP ME FIX THIS. TELLING ME I NEED A NEW MOTOR AT A COST OF $7,000+. AFTER READING THE COMMENTS, I HAD TO ADD ON. TWO WEEKS AFTER WE BOUGHT THE CAR USED, THE FUEL PUMP WENT. THAT COST WAS COVERED. A SHORT TIME LATER, THE BACK-UP CAMERA WENT. KIA WANTED $1,000 TO FIX THAT; WE HAD IT FIXED FOR $200 OUT OF POCKET. THE ALTERNATOR WENT ON THE CAR (I THINK WE PAID FOR THAT). MY DOOR HANDLE ALSO FELL OFF, WE HAD THAT FIXED OUT OF POCKET. FROM EVERYTHING I'VE...
SMELLED ANTIFREEZE AFTER DRIVING. TOOK TO KIA. DIAGNOSED THAT BOLTS THAT HOLD THE HEAD ON THE MOTOR HAD STRIPPED OUT FROM THE BLOCK. CAUSED ANTIFREEZE LEAK. BOUGHT CERTIFIED PRE-OWNED, DEALER REFUSES TO HELP US WITH THIS. $7,000 NEW MOTOR NEEDED. 2015, 102,000 MILES, $19,000 OWED ON CAR.
ENGINE STARTED MAKING A KNOCKING NOISE UPON ACCELERATION AND AT INITIAL STARTUP. ENGINE HAS ONLY 53,000 MILES ON IT. I DROVE THE VEHICLE HOME, PARKED IT AND IMMEDIATELY MADE AN APPOINTMENT WITH THE LOCAL DEALER TO DIAGNOSE THE PROBLEM. I WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER (LESS THAN 5 MILES). AFTER MUCH RUNAROUND AND LITTLE EXPLANATION, KIA IS TELLING ME THAT THE ENGINE NEEDS REPLACED DUE TO SLUDGE (SOMETHING I HAVE VERIFIED WITH INDEPENDENT MECHANICS IS VERY UNLIKELY WITH A 5 YEAR OLD VEHICLE AND REASONABLY LOW MILEAGE). THE OIL AT TIME OF DROP OFF WAS VERIFIED TO BE CLEAN AND FULL PER THE KIA TECHNICIAN. I PROVIDED KIA WITH RECORDS PER THE WARRANTY AGREEMENT AND THEY ARE DENYING MY CLAIM FOR REPLACEMENT. EVERY EXCUSE FOR DENIAL HAS INCLUDED ADDITIONAL TERMS NOT OUTLINED IN THE WRITTEN WARRANTY AGREEMENT (RECEIPTS THAT INCLUDE MINUTE DETAILS OR THE EXCUSE THAT...
ENGINE STOP AT RHE LIGTH ALMOST CAUSING AND ACCIDENT. THE ENGINE OF 2015 KIA SORENTO STOP GETTING CLOSED TO LIGTH FOR NO REASON. THE ENGINE IS LOCK AT 61,000 DEALERSHIP WATING TIME ON A DIAGNOSIS IS 4 TO 6 WEEKS
I HAVE HAD MY SORENTO FOR A LITTLE OVER A YEAR. IN FEBRUARY MY ENGINE STARTED MAKING A KNOCKING NOISE. I TOOK IT TO A DEALERSHIP AND I WAS TOLD I NEEDED THE ENGINE REPLACED FOR 8000. AFTER REVIEWING I SEEN THAT THIS IS A COMMON PROBLEM AND THERE ARE RECALLS FOR ALOT OF THEIR ENGINES. SINCE I PURCHASED MY CAR USED, THERE IS NO WARRANTY AND THEY REFUSE TO FIX IT EVEN THOUGH IT IS A COMMON PROBLEM WITH THEIR VEHICLES. I WAS TOLD MY ENGINE HAD SLUDGE EVEN THOUGH I HAD MY OIL CHANGED IN NOVEMBER AND MY CAR IS STILL UNDER 79000 MILES.
MY CAR WAS WORKING FINE, THE NEXT I HEAR A KNOCKING IN THE MOTOR, THE CAR STARTED TURNING OFF, I TOOK IT RIGHT ALWAY WHEN THEY TOLD I NEED A NEW ENGINE. THERE WAS NO ENGINE LIGHT ON OR NO NOTICE THAT CAR WAS GOING BREAK DOWN. I ONLY HAD CAR FOR ABOUT 1YEAR AND 3 MONTHS. I STILL OWN 25,000 AND I NEED GO GET A NEW ENGINE.. I WENT ONLINE SAW MORE COMPLAINING ABOUT SAME THING.. YOUR ENGINE SUCK DONT WORK.. THE DEALER SAID IF THEY WOULD A BEEN A 4 CYLINDER THEY WOULD HAVE FIXED IT RIGHT AWAY BUT BECAUSE MINES OF SUCCESS UNDER IT HAS NOT BEEN RECALLED WELL I THINK YOU SHOULD RECALL IT BECAUSE I READ ABOUT 15 PEOPLE COMPLAINING ABOUT THE SAME THING NO NOTICED THAT THEIR CAR WAS GOING TO BREAK DOWN AND NOW THEY DON'T HAVE A CAR.. I NEED A...
CAR ONLY HAS 100,000 MILES AND HAS BLOWN A HEAD GASKET. OIL IS CHANGED ON REGULAR AND WELL TAKEN CARE OF
WE PURCHASED THIS 2015 KIA SORENTO USED WITH LESS THAN 40,000 MILES BUT HAD 62,000 ON THE ENGINE AT THE TIME OF FAILURE. I WAS DRIVING DOWN THE HIGHWAY WHEN I HEARD A LOAD TICKING AND THEN A VIOLENT SHAKING AND A BANG AS THE DASH PANEL LITE UP AND THE VEHICLE COASTED TO A STOP. I THEN LOOKED UNDER THE CAR ONLY TO SEE OIL POURING OUT OF THE OIL PAN. I WAS LATER TOLD THAT THE PISTON ROD HAD GONE THROUGH THE OIL PAN AND THAT THERE WAS SLUDGE IN THE OIL PAN. WHEN WE CONTACTED KIA WE WERE MADE AWARE THAT WE WERE BEYOND THE WARRANTY PERIOD AND THE COULD NOT HELP US. CONSEQUENTLY, TO SAVE MONEY WE PURCHASED A USED REPLACEMENT ENGINE AND PAID FOR OUR LOCAL MECHANIC TO INSTALL IT. THE TOTAL COST WAS OVER $6,000. SINCE THIS TIME, WE HAVE BECOME AWARE OF RECALLS...
EGINE STALLS AND AC ON STALLS AND HAS DIED 3TIMES
DESPITE MAINTAINING OIL LEVELS (WELL-DOCUMENTED), ENGINE SLUDGE OCCURS. ENGINE SHAKES WHEN GOING UPHILL. ON JANUARY 2, 2020 4 QTS OF OIL WAS GIVEN. ON JANUARY 20, 2020...THE ENGINE HAD USED UP 3 QUARTS OF OIL. THE PREVIOUS OIL CHANGE OCCURRED ON NOVEMBER 9, 2019 AND THE ONE BEFORE THAT WAS DURING THE FIRST WEEK OF OCTOBER 2019.
I WAS DRIVING ON THE INTERSTATE AT ABOUT 70 MPH. THE ENGINE LIGHT STARTED FLASHING AND THE CAR LOST POWER. I WAS ABLE TO GET TO THE SHOULDER. I TRIED GETTING TO THE NEXT EXIT BUT EVEN DOING 15MPH I COULD HEAR A NOISE IN THE ENGINE. I SHUT THE CAR OFF AND CALLED FOR A TOW. THE CAR WAS TOWED TO MY MECHANIC WHO LOOKED AT THE CAR. HE CALLED TO TELL ME I HAD ENGINE FAILURE. HE CALLED KIA AND GAVE THEM MY VIN. HE SAID THEY CONFIRMED MY CAR WAS INCLUDED IN THE ENGINE FAILURE GROUP. I THEN HAD THE CAR TOWED TO THE LOCAL KIA DEALERSHIP. A DAY LATER THEY CONFIRMED THAT MY CAR NEEDED A NEW ENGINE. THEY SUBMITTED THINGS TO KIA. TOLD ME IT WOULD TAKE 3 BUSINESS DAYS FOR AN ANSWER.
ENGINE STALL ON FREEWAY AT HIGH RATE OF SPEED, ENGINE LIGHT BEGAN TO FLASH AND NOW MAKES ROD TAP NOISE. TOWED TO MECHANIC WHO DIAGNOSED ENGINE FAILURE. STATED THE TECHNICAL ADVISORY ON THIS VEHICLE MAINTAINS THAT PREMATURE ENGINE FAILURE REMAINS IN THIS YEAR VEHICLE AS WELL AS PRIOR YEARS THAT HAVE BEEN RECALLED.
ENGINE MAKE NOISE AND NOT RUNNING WELL
TRAVELING ON HIGHWAY WHEN HEARD ENGINE NOISE AND THEN IMMEDIATELY ENGINE SEIZED, CAR STOPPED RUNNING ALTOGETHER AND WAS ABLE TO DRIFT TO SIDE OF ROAD. TOWED TO CLOSEST KIA DEALER WHO SAYS ENGINE MUST BE REPLACED AT A COST OF $16 THOUSAND!!! KELLY BLUEBOOK WORTH OF VEHICLE IS APPROX. $8,000. RECALL FOR THIS SAME PROBLEM DOESN'T SEEM TO EXTEND BEYOND 2014 ENGINES ALTHOUGH THERE ARE NUMEROUS DOCUMENTED CUSTOMER COMPLAINTS OF SAME PROBLEM IN LATER YEAR KIA'S. HELP!
WHILE DRIVING ON THE INTERSTATE MY SUV LOOSE EXCELARATE AND ENGINES LIGHT AND OIL PAN LIGHT CAME ON I PULLED OVER AND ENGINE SHUT DOWN TRY TURNING SUV OVER AND IT DID NOT TURN OVER I HAD IT TOWED AND MACHANIC SAID THE ENGINE IS FREEZE UP.
AFTER LAST OIL CHANGE APROX. 3 MONTHS AGO. NO ISSUES UNTIL LAST WEEK WHEN SUV WOULD SOUND LIKE IT'S ACCELERATING REALLY FAST BUT NOT GOING VERY FAST. ON STARTUP I KEPT HEARING A SQUEALING AND GRINDING SOUND. ONE DAY OUT DRIVING WITHOUT ANY WARNING LIGHTS OR ANYTHING MY CAR SEEMS TO LOOSE POWER IF I TOOK MY FOOT OFF GAS. TOOK IT TO MECHANIC WHO SAID THE ENGINE NEEDS TO BE REPLACED. WHEN USING THE MACHINE TO READ CODES IT READ P0014 AND P0024 (CAMSHAFT POSITIONING SENSORS) WAS TOLD TO CHECK WIRES AND SENSORS DIDN'T SEEM TO BE THE ULTIMATE PROBLEM. DURING IT'S LAST VISIT TO THE MECHANIC IT DRAINED OUT 2 QUARTS OF OIL BUT NO OIL HAD BEEN LEAKING ANYWHERE. CRUDE WAS INSIDE THE OIL CHECK TUBE.
HEADING HOME ON THE HIGHWAY AND IT SHUT DOWN AND I COASTED IT OFF THE ROAD. WE DISCOVERED THERE WAS NO OIL IN IT BUT HAD NO OIL LIGHT WARNING OR ANY OTHER SIGNS IT WAS LOW ON OIL. THE OIL HAD BEEN CHANGED A FEW MONTHS BEFORE AND WAS DUE TO BE CHANGED IN A COUPLE OF WEEKS. NOW MY KIA NEEDS AN ENGINE REPLACEMENT THAT I CAN'T AFFORD AND SINCE I PURCHASED IT USED IT IS NO LONGER UNDER THE KIA WARRANTY. I'M MAKING PAYMENTS ON A VEHICLE THAT I CAN'T DRIVE AND I SEE NO REASON THAT THE OIL SHOULD HAVE BEEN EMPTY ESPECIALLY WITH NO WARNING LIGHT.
MY SORENTO HAS LESS THAN 65,000 MILES ON IT & IS KEPT WELL MAINTAINED. I WAS DRIVING ON THE TURNPIKE (60MPH) AND HEARD A CLICKING SOUND AND COULD NO LONGER ACCELERATE. I PULLED OVER AND THE OIL, CHECK ENGINE, AND ANOTHER LIGHT GAME ON AND I COULD NOT RESTART MY CAR. I HAD TO GET TOWED OFF THE VERY BUSY HIGHWAY. THE SHOP SAID MY MOTOR HAD COMPLETELY FAILED AND I WOULD NEED A NEW ONE WITH A QUOTE AROUND $6,000 AFTER INSTALLATION FEES. A WELL MAINTAINED 2015 CAR SHOULD NOT BE EXPERIENCING THIS ISSUE. IT IS VERY DISHEARTENING FOR A COMPLETE ENGINE FAILURE ON A CAR THAT IS NOT EVEN 4 YEARS OLD WITH LESS THAN 65,000 MILES.
Other 2015 KIA SORENTO Problem Areas
Unknown Or Other
111 complaints
Structurebody
93 complaints
Exterior Lighting
84 complaints
Electrical System
55 complaints
Power Train
40 complaints
Steering
32 complaints
Air Bags
29 complaints
Fuelpropulsion System
27 complaints
Service Brakes
19 complaints
Vehicle Speed Control
19 complaints
Service Brakes Hydraulic
14 complaints
Electronic Stability Control Esc
8 complaints
Visibilitywiper
7 complaints
Engine And Engine Cooling
5 complaints
Exterior Lightingheadlights
4 complaints
Seats
4 complaints
Suspension
3 complaints
Wheels
3 complaints
Exterior Lightingheadlightsbulbs
2 complaints
Seat Belts
2 complaints
Structure
2 complaints
Tirespressure Monitoring And Regulating Systems
2 complaints
Visibilitysunmoon Roof Assembly
2 complaints
Electrical Systeminstrument Panelspeedometerodometer
1 complaint
Equipmentelectricalinfotainment
1 complaint
Forward Collision Avoidance Adaptive Cruise Control
1 complaint
Forward Collision Avoidance Automatic Emergency Braking
1 complaint
Forward Collision Avoidance Warnings
1 complaint
Fuel System Gasoline
1 complaint
Fuel System Gasolinedeliveryhoses Linespiping And Fittings
1 complaint
Fuel System Gasolinefuel Injection Systemfuel Rail
1 complaint
Seat Beltspretensioner
1 complaint
Seatsfront Assemblyseat Heatercooler
1 complaint
Service Brakes Airantilockabs Warning Light
1 complaint
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light
1 complaint
Steeringcolumn
1 complaint
Structurebodybumpers
1 complaint
Structurebodydoor
1 complaint
Structurebodytailgate
1 complaint
Suspensionfrontcontrol Arm
1 complaint
Tires
1 complaint
Tiressidewall
1 complaint
Vehicle Speed Controllinkages
1 complaint
Visibility
1 complaint