NHTSA Complaint #11363267 — 2015 KIA SORENTO

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11363267
Vehicle	2015 KIA SORENTO
Component	AIR BAGS
Date of Incident	September 16, 2020
Date Filed	October 7, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

OUR KIA SORRENTO HAS THE METAL SHAVINGS IN THE OIL PASSAGE WHICH HAS CAUSED THE ENTIRE ENGINE TO FAIL AT $50K MILES. THERE IS A KIA RECALL FOR THIS ISSUE; HOWEVER, KIA IS REFUSING TO COVER THE COST BECAUSE OUR VEHICLE VIN IS NOT PART OF THE SPECIFIC RECALL. THE ESTIMATED COST FOR REPAIR IS $8K, PLUS OUR OUT OF POCKET COSTS FOR RENTING A CALL. WE ALSO HAD ISSUES WITH THE CAR THAT REQUIRED AIR CONDITIONER REPAIR AND REPLACEMENT OF THE ENTIRE CENTER CONSOLE, BUT ARE NOT SURE IF THEY ARE RELATED TO THE MANUFACTURING DEFECT AT ISSUE CURRENTLY. IN ADDITION, WE RECEIVED A LETTER SAYING OUR AIRBAG INDICATOR IS FAULTY BUT A RECALL IS NOT COMING UP FOR THIS ITEM.

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