NHTSA Complaint #11373133 — 2015 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11373133
Vehicle 2015 KIA SORENTO
Component ENGINE
Date of Incident
Date Filed
Mileage 50,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

IN MARCH OF 2019, THE ENGINE IN THIS CAR BLEW WITHOUT BEING OUT OF OIL OR HAVING ANY WARNING LIGHTS ON (NO CHECK ENGINE LIGHT). IT INITIALLY STARTED WITH WHAT SOUNDED LIKE MAYBE A FAN ISSUE OR SOMETHING- WHILE DRIVING. AT THAT TIME WE CONFIRMED THAT THERE WAS OIL IN THE CAR AND WITHOUT A LIGHT OR SYSTEM INDICATION, WE HAD NO REASON TO SUSPECT SOMETHING MAJOR AND MADE PLANS TO HAVE IT CHECKED OUT. BUT THE NOISE VERY QUICKLY PROGRESSED AND MY MECHANIC BROTHER CONFIRMED THAT THE NOISE SOUNDED LIKE THE MOTOR WAS BLOWN (LOW END ROD KNOCK). I CONTACTED THE LOCAL KIA DEALERSHIP (WALLINGFORD/MERIDEN, CT) FOR A SERVICE APPOINTMENT AND WAS TOLD FLAT OUT THAT BECAUSE I HAD PURCHASED THE VEHICLE FROM MY FATHER IN LAW- THE WARRANTEE WOULD NOT TRANSFER AND WE WOULD BE RESPONSIBLE FOR THE COST. THIS WAS NOT POSSIBLE AND WE HAD NO CHOICE BUT TO PARK IT UNTIL HOPEFULLY ONE DAY KIA WOULD RECALL IT OR I COULD GET MY HANDS ON A DESCENT ENGINE THAT MAY NOT HAVE THE EXACT SAME ISSUE. IN THE INTERIM I PLACED ANOTHER CALL AND WAS TOLD THAT THE INFORMATION I FIRST RECEIVED ABOUT THE WARRANTEE NOT TRANSFERRING WAS INCORRECT BUT NOW IT HAD EXPIRED. MY FATHER IN LAW WOULD ROLL IN HIS GRAVE KNOWING HOW MUCH HE ADVOCATED FOR KIA AND THEIR WARRANTEES AND THAT THIS CAR SITS UNUSABLE.

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