2015 KIA SORENTO Structurebody Problems

93 NHTSA complaints on file

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Structurebody Issues in the 2015 KIA SORENTO

93 structurebody complaints have been filed with NHTSA for the 2015 KIA SORENTO. Of these, 2 involved a crash, 0 involved a fire, and 1 resulted in injury.

93
Complaints
2
Crashes
0
Fires
1
Injuries
0
Deaths

All Structurebody Complaints

#11679539 |
I have the pearl white paint on this vehicle. It is peeling off the car.
#11675465 | Crash
THE PAINT ON MY 2015 KIA SORENTO (SNOW WHITE PEARL) IS PEELING OFF LARGE SHEETS, EXPOSING THE METAL UNDERNEATH. THIS IS A KNOW ISSUE AFFECTING MANY KIA AND HYNDAI VEHICLES. I AM CONCERED IT WILL LEAD TO RUST, SAFETY ISSUES, AND REDUCE VISIBILITY. A PIECE LADED ON MY WINDSHIELD BLOCKING MY VIEW. KIA HAS DENIED REPAIR AND HAS A CASE PENDING MORE RESEARCH. CASE NUMBER IS 25399760. THIS IS CLEARY A MANFACTURER DEFECT HAPPENING TO THIS COLOR ONLY. IT IS PEELING ON THE HOOD AND DOORS AND BACK SIDE. I AM THE ORIGINAL OWNER
#11650982 |
My 2015 pearl white Kia Sorento has had paint peeling off of the hood and front of the roof. It is getting really bad and there is rust and corrosion now. It's been doing this for a couple of years and it's really bad now. There is now reason for that. When I drive around I keep an eye out and I see Sorento after Sorento with the same exact problem -- paint peeling in the same spots with rust and corrosion starting. Online you can find forums and a facebook page about it. It's an awful issue that starts out as a bad cosmetic issue and become an even worse body and safety issue due to the rust and corrosion. I will include photos from July 2023 to show how it was bad even back then. It's even worse now.
#11641923 |
My Kia Sorento has the pearl white paint that began peeling 4 years ago. That is a known issue for Kia vehicles made between 2013 and 2019. [XXX] . While this is not necessarily a safety issue, it is common problem that Kia knows about. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11635095 |
Paint peeling and delaminating
#11633965 |
Paint peel, only happening on shiny white pearl coat.
#11631803 |
I HAVE THE SNOW WHITE PAINT, AND IT IS PEELING IN SEVERAL AREAS. HOOD, ROOF, AND SECTION THAT GOES FROM FENDER TO ROOF.
#11612363 |
THE PAINT IS PEELING OFF VEHICLE "KIA SORENTO 2015 IALL OVER MY CAR, MY CAR COLOR IS: PEARL WHITE. IT IS JUST PEELING OFF ALL OF THE SUDDEN. I UNDERSTAND THIS IS HAPPENING ALL OVER THE WORLD TO KIA/HUNDAY CAR OWNERS, INCLUDING THE USA AND CANADA. EVEN THOUGH KIA HAS NOT ISSUE A RECALL FOR THIS PROBLEM, THEY KNOW IS HAPPENING. I NEED KIA TO BE RESPONSABLE AND PAID FOR FIXING THIS PROBLEM. i WILL NOT FILE A CLAIM IN MY CAR INSURANCE FOR THIS, BECAUSE I DID NOT CREATE THIS PROBLEM, KIA DID.
#11592261 |
The paint on my SUV began to peel off. I have pictures documenting the issue, and the car has been temporarily fixed. The safety of myself and others wasn't directly compromised. The problem has been confirmed by other Kia owners experiencing similar issues with the same paint type. A body shop inspected the vehicle, but it hasn't been inspected by the manufacturer, police, or insurance representatives. There were no warning signs prior to the paint peeling.
#11591081 |
Large paint chips on hood and passenger door frame near windshield. Smaller paint chips along hood. Looks almost like an eggshell cracking and just started happening in the last couple of months.
#11584397 |
THE PAINT IS BUBBLING AND BLISTERING ALONG WITH DELMINATION IN SOME AREA'S. I SEE THIS IS A KNOWN REOCCURRING ISSUE WITH THE SNOW WHITE PEARL PAINT ON MANY OTHER KIA'S AS WELL. MY CAR ONLY HAS 31,000 MILES ON IT AND HAS BEEN WELL TAKEN CARE OF WITH THE EXCEPTION OF THIS MANUFACTURER ISSUE. FIRST NOTICED A SMALL DELAMINATION ON THE A PILLAR IN 2019, NOW BLISTERS ARE NOTICED AND SPEADING OVER MANY PANELS OF THE VEHICLE
#11571239 |
Paint stated flaking significantly at 79k miles. It has gotten out of control and we keep this garaged and hardly drive it. I have read other Kia owners dealing with the same issue. It's not normal wear and tear with the paint. It's large chunks of paint coming off.
#11570434 |
Paint flaking in large pieces off the car around the windscreen and roof.
#11567958 |
My suv has paint that is peeling off of the suv that is not due to damage or something external to the paints surface. The color is pearl white and has been documented by many owners of cars Kia's with the pearl white paint color. The location on the passenger side a pillar is also a common starting point for this paint issue.
#11565445 |
Paint on ridge above driver side window began delaminating and completely eroded over a day. This happened while the car was parked without any rain or other impact.
#11564045 |
After review by local body shops, the paint/primer on the body of our Kia has been flaking off. This is s known issue by Kia for multiple years with multiple examples of various Kia vehicles with various color types. This is a concern as over time the raw metal will deteriorate, rust and cause further structural issues. The problem has been reviewed both by the manufacturer as well as multiple independent body shops as mentioned above. There were no warnings on the vehicle. The paint started to show cracks and then continuously started to chip and flake off the vehicle which is continues to do today.
#11554238 |
Paint peeling rapidly on each side of windshield.
#11553306 |
Paint started peeling off
#11549961 |
paint peeling/rapid delamination on 2015 Kia Sorento (Snow White Pearl color) on both passenger side front and passenger side rear doors. Prior rapid delamination on "A" pillar of both passenger and driver sides and center roof (repaired 2021, out of pocket cost $2000). Rapid delamination began approximately October, 2022, 105,000 miles on vehicle; increasingly becoming worse.
#11546813 |
The paint is delamanating and flaking cause value to drop daily. A 2015 should not have this issue, Toyota recalled for the same issues. It start with a very small spot and has incresed daily in size and new spots are appearing daily.
#11544704 |
The paint on this vehicle is aggressively peeling and I was told by a local Kia dealership to submit a complaint as it is a common problem with the snow white colored Kia Sorrento in this year. There is nothing I can do to stop the paint from continuing to peel, and it has continued to get worse over time.
#11542877 |
Pearl white paint is peeling off on both sides of windshield and hood. Air bag light stays on.
#11536612 |
right rear passenger door handle. It is made of plastic and crumbled in my hand as i attempted to open the door to remove my 3 yr old great grandson. I had the child safety lock engaged, so when I tried to crawl across back seat to open that door from the inside I was unable to. I undid car seat buckles and pulled him across back seat, out opposite door. This occurred Mid June 2023. I ordered new handle, had installed by neighbor end of June 2023 and the new one has now started to come apart August 2 2023. I didn't have inspected as a neighbor shared she's had to replace her handles 3 times, it seems to be a common issue. Concerned for safety, have to keep child safety lock on for great grandson and if he or anyone needing to make emergency/quick exit unable to so....
#11535404 |
Snow white pearl paint is chipping on the front end. Started on driver side front quarter panel now its on hood and front bumper. This is so irritating!!!! I can't even wash my car without something chipping!!! The cost to repaint those areas is around $5500.00. Kia really needs to get this issue fixed. They are about to loose a cash paying customer if not.
#11535326 |
The paint peeling on my PEARL WHITE Kia sorento
#11521222 |
paint coming off. peeling, flaking
#11520528 |
Unknown Paint started chipping little by little and a big chunk just came off.. I'm concerned became new chips are appearing.
#11515352 |
While driving at night on 2 lane highway at speed limit the engine seized as I pressed acceleration. Had to get to safe spot to pull off while just coasting as other drivers got upset so glad I didn’t get hit from behind. Had to be towed home had mechanic look at it he said engine is needing replaced. Kia knows they have a recall on engines but won’t fix unless something happens that’s dangerous! I was told when I had their knock sensor put on that would just slow the engine down before it became a danger but no that didn’t happen it literally seized at full speed limit. I called Kia said to have it towed in and they would look at it but it will take 4 weeks before they get to it. Also the paint is chipping bad on hood and above windshield on driver side...
#11508559 |
I own a 2015 Kia Sorento in Snow White Pearl. I have 2 Complaints: 1.) The paint is peeling off of the hood. I have read many reviews online where similar issues are happening with Kia vehicles manufactured in a similar timeframe that have issues with SWP peeling off of the hood and the pillars. My car, specifically, is peeling in both the hood and the pillar. Photos attached. 2.) Our vehicle's steering wheel, when we travel over 60mph, squeaks as if it is loose metal. It sounds like a sharp squeak. It only happens when we are traveling at high speeds on the highway. Not while turning or at slow speeds. It is not a rodent or anything like that because we've had a dealership check it out. The dealership did not know the source of the squeak and recommended we got a new steering column and replaced a...
#11505348 |
Rear passenger door handle came apart. Handle clicked in place, but came apart each time attempted door opening. Auto shop replaced door handle assembly. Door was unusable. No warning other than handle falling off
#11504467 |
2015 Kia Sorento with Snow White Pearl Paint is just peeling off of car in various areas. This is a manufacturer defect and should be repainted by Kia or reimbursed for a repaint. Several other complaints regarding this same paint color. I have filed a couple complaints to Kia who states that its out of warranty. The warranty should be extended as this is a defect. Your paint should not just peel off while you are driving down the road.
#11502435 |
Paint is peeling.
#11494361 | Crash
My friend was driving my car this am and an unknown driver ran the stop sign on a side street off from Stuyvesant and hit my vehicle my friend proceeded to get out my vehicle to exchange ins with the other driver as she declined my friend tried contacting me numberous times by FaceTime and phone when I finally answered the FaceTime she snapped a picture of the back of her vehicle as she was proceeding to leave I told my friend I will contact the police department to do a report because we have her license plate number and car as well
#11488331 |
The Kia has been having paint that just comes off around the windshield at the top and now on the hood. I’ve seen several other Kia’s (white) having the same issues. Why won’t Kia stand behind this issues? I know this is not owners fault. Something is wrong with the paint on these white 2015 sorentos.
#11487220 |
My Kia is pearl white and the paint is peeling off. I've taken it to a body shop and they said it is a factory prep issue and the paint will continue to peel. And it won't be long before the windshield starts leaking. Upon doing research, I've seen many complaints about the problem I am having. I don't think the mileage should matter.....defective paint job is a big issue. What is Kia doing to resolve this? I'm not paying over $4,000 to fix it when it's not a fault of mine.
#11482716 |
Snow white pearl paint has peeled after a rain storm. No evidence of issues before hand. Several other complaints on this paint color doing the exact same thing. Paint should not peel off after rain.
#11481960 |
The paint (white pearl) is bubbling and peeling. I currently have several rust spots that appeared where the paint peeled. I have researched this issue online and found that it is a common occurrence with this particular paint color on Kia cars for this time frame. Also, the Kia dealership that I have been to is aware that this is a problem as well. I recently had the unfortunate experience of my engine seizing up and this was replaced by the manufacturer and I feel this this paint problem is a manufacturer defect as well and should be repaired by the manufacturer.
#11481882 |
2015 Kia Sorento Pearl White There is delamination and numerous areas that the paint is peeling, and have continued to get steadily get worse. Areas so far affected: Hood, Side Mirrors, Door Posts and fenders. There are are other owners that have reported similar issues. My vehicle is a available for inspection.
#11481622 |
Paint chipping of pearl white paint. Paint is bubbling, confirming that she isn’t just getting hit with foreign objects. Metal underneath is beginning to turn a rust color.
#11481338 |
2015 Kia Sorento with Snow White Paint has large areas of paint rapidly pealing off. In various spots the paint is pealing off in large chunks and has had no prior damage to the area. After going to multiple body shops I was informed that this is a common problem with this color and model year of this car. It is due to a defect in the painting process.
#11479089 |
Paint is peeling off the frame on passenger side and on the window frame on top
#11474853 |
Delamination of SWP paint. Paint all over the front of the vehicle is peeling off.
#11462958 |
Paint chipping on hood and on roof above windshield in huge flakes. Down to primer and possibly starting to rust.
#11462975 |
Large amounts of paint falling off of vehicle.
#11461855 |
Paint is delaminating
#11460933 |
I have the white paint and abt 2 months ago it started chopping off in large chunks.
#11453087 |
Snow Pearl White paint is chipping at various areas of the front portion of the vehicle. I was driving in heavy rain and then noticed a huge chunk just chipped off. Several owners with this paint color have complained of an issue this similar. Headlights are too dim at night. We have family who lives in the country with limited street light and we are forced to use our high beam lights to even see down the road. I turn on my fog lights to add extra light but it’s still hard to see further down the road.
#11449102 |
HELLO, THIS PROBLEM STARTED SICE 2020 WITH THE PEELING ON TOP OF THE WINDSHIELD BUT I THOUGHT IT WAS NORMAL. THEN THE OTHER BIG ONES JUST STARTED LAST WEEK AND I WAS VERY SURPRISED BECAUSE THEYRE LIKE A FEET LONG. I WOULD LIKE TO GET IT FIX BECAUSE MY TRUCK LOOKS LIKE NEW FROM THE INSIDE BECAUSE I TAKE REALLY GOOD CARE OF IT. PLEASE LET ME KNOWIFYOU CAN HELP. ATTEN: [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
#11443288 |
I woke up this morning to discover that a foot long chunk of my Kia Sorento SX-L's pearl white paint had de-laminated and peeled off the driver's side front door pillar. I've come to find out this is a common due to a paint defect. I'm reporting this per instructions from other Kia owners with the issue.
#11442828 |
Always noticed little chips on my hood then at about 65000 miles my paint just started peeling right off. So bad that I can’t wash my car or the paint will keep peeling. My auto insurance called it delamanation and said it wasn’t painted properly therefore they won’t cover it. Kia will not acknowledge to me that there is a problem, said my warranty on paint has expired. My color is pearl white and I see other white Kias all over doing the same thing. Also Hyundai’s. If you look online you will see LOTS of stories and complaints regarding this problem. Kia should be held accountable and recall this!

Other 2015 KIA SORENTO Problem Areas

Engine 347 complaints Unknown Or Other 111 complaints Exterior Lighting 84 complaints Electrical System 55 complaints Power Train 40 complaints Steering 32 complaints Air Bags 29 complaints Fuelpropulsion System 27 complaints Service Brakes 19 complaints Vehicle Speed Control 19 complaints Service Brakes Hydraulic 14 complaints Electronic Stability Control Esc 8 complaints Visibilitywiper 7 complaints Engine And Engine Cooling 5 complaints Exterior Lightingheadlights 4 complaints Seats 4 complaints Suspension 3 complaints Wheels 3 complaints Exterior Lightingheadlightsbulbs 2 complaints Seat Belts 2 complaints Structure 2 complaints Tirespressure Monitoring And Regulating Systems 2 complaints Visibilitysunmoon Roof Assembly 2 complaints Electrical Systeminstrument Panelspeedometerodometer 1 complaint Equipmentelectricalinfotainment 1 complaint Forward Collision Avoidance Adaptive Cruise Control 1 complaint Forward Collision Avoidance Automatic Emergency Braking 1 complaint Forward Collision Avoidance Warnings 1 complaint Fuel System Gasoline 1 complaint Fuel System Gasolinedeliveryhoses Linespiping And Fittings 1 complaint Fuel System Gasolinefuel Injection Systemfuel Rail 1 complaint Seat Beltspretensioner 1 complaint Seatsfront Assemblyseat Heatercooler 1 complaint Service Brakes Airantilockabs Warning Light 1 complaint Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light 1 complaint Steeringcolumn 1 complaint Structurebodybumpers 1 complaint Structurebodydoor 1 complaint Structurebodytailgate 1 complaint Suspensionfrontcontrol Arm 1 complaint Tires 1 complaint Tiressidewall 1 complaint Vehicle Speed Controllinkages 1 complaint Visibility 1 complaint
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