2015 KIA SORENTO Engine And Engine Cooling Problems

See attached document for complaint

The contact owns a 2015 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled. The vehicle was towed to the local dealer who diagnosed that the engine was faulty and needed to be replaced. After replacing the engine, the vehicle started experiencing several engine failures. The transmission also slipped while in 6th gear. Additionally, the engine was consuming coolant. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 74,000.

The contact owns a 2015 Kia Sorento. The contact stated while driving approximately 40 MPH, he heard an abnormal rattling sound before the vehicle started to lose motive power. The contact depressed the accelerator pedal, but the vehicle failed to respond. The contact then depressed the accelerator pedal with much more force and the vehicle responded. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that nearly all the engine oil had been consumed. The mechanic determined that the engine needed to be replaced. The vehicle was not repaired. The contact researched online and related the Failure to Kia Technical Service Bulletin Number: 222 (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 84,000.

The contact owns a 2015 Kia Sorento. The contact stated while driving approximately 60 MPH, the vehicle stalled. The contact depressed the accelerator pedal however, the vehicle failed to respond; instead, the vehicle gradually lost forward momentum and decelerated. The contact pulled off the highway. The contact turned off the vehicle and attempted to restart the vehicle however, the vehicle failed to restart. The contact opened the hood and smelled a burning odor. The contact checked the oil dipstick and saw that the dipstick was dry. The contact had recently had an oil change performed. The contact stated no warning light was illuminated. The contact had the vehicle towed to an independent mechanic. The contact had not taken the vehicle to a local dealer or mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 186,000.

ENGINE FAILED AT 118,813, NO CHECK ENGINE LIGHT CAME ON. I HAVE MAINTANIED MY VEHICLE WITH ALL PROPER SERVICE SINCE OWNING VEHICLE. THE DEALERSHIP IS SAYING THEY WILL NOT COVER THE ENGINE AND WANT TO CHARGE ME OVER $11,000 TO REPLACE.