NHTSA Complaint #11354160 — 2015 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11354160
Vehicle	2015 KIA SORENTO
Component	ENGINE
Date of Incident	August 31, 2020
Date Filed	September 10, 2020
Mileage	114,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

MOTOR IS LOCKED UP. THERE IS 114,000 MILES ON MY VEHICLE AND I WAS TRAVELING DOWN THE INTERSTATE AND MY VEHICLE JUST STOPPED PULLING. I PULLED OVER TO THE SIDE OF THE ROAD AND CALLED A TOW TRUCK. THE MOTOR WAS NOT RUNNING HOT OR ANYTHING. WHEN WE GOT IT BACK TO THE SHOP THE MOTOR HAD LOCKED DOWN. I KEEP REGULAR MAINTENANCE ON MY VEHICLE AND HAVE SINCE I BOUGHT IT NEW. ARE THERE ANY RECALLS ON THE MOTOR? THIS MOTOR SHOULD NOT HAVE LOCKED DOWN LIKE IT DID. ANY HELP WOULD BE GREATLY APPRECIATED.

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