NHTSA Complaint #11286764 — 2015 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11286764
Vehicle	2015 KIA SORENTO
Component	ENGINE
Date of Incident	November 30, 2019
Date Filed	December 3, 2019
Mileage	64,450 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

MY SORENTO HAS LESS THAN 65,000 MILES ON IT & IS KEPT WELL MAINTAINED. I WAS DRIVING ON THE TURNPIKE (60MPH) AND HEARD A CLICKING SOUND AND COULD NO LONGER ACCELERATE. I PULLED OVER AND THE OIL, CHECK ENGINE, AND ANOTHER LIGHT GAME ON AND I COULD NOT RESTART MY CAR. I HAD TO GET TOWED OFF THE VERY BUSY HIGHWAY. THE SHOP SAID MY MOTOR HAD COMPLETELY FAILED AND I WOULD NEED A NEW ONE WITH A QUOTE AROUND $6,000 AFTER INSTALLATION FEES. A WELL MAINTAINED 2015 CAR SHOULD NOT BE EXPERIENCING THIS ISSUE. IT IS VERY DISHEARTENING FOR A COMPLETE ENGINE FAILURE ON A CAR THAT IS NOT EVEN 4 YEARS OLD WITH LESS THAN 65,000 MILES.

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