2012 JEEP GRAND CHEROKEE Engine Problems

282 NHTSA complaints on file

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All Engine Complaints — Page 6

#10645040 |
TOTAL POWER LOSS IN CABIN AND ENGINE, UNABLE TO OPEN PASSENGER DOORS FROM INSIDE. THE VEHICLE WOULD NOT START AND THERE WAS A BURNING CIRCUIT SMELL EMITTING FROM UNDER THE TIPM. AAA TRIED GIVING A JUMP BUT THE VEHICLE WOULD NOT TURN OVER EVEN THOUGH TEMPORARY ELECTRICAL POWER HAD BEEN ESTABLISHED WHILE CONNECTED TO AAA POWER SOURCE. ELECTRICAL POWER WAS LOST UPON DISCONNECT FROM AAA SOURCE. DEALERSHIP DETERMINED THAT THE PROBLEM WAS ALTERNATOR FAILURE WHICH RESULTED IN SUBSEQUENT DAMAGE TO THE VEHICLES BATTERY AND CONNECTING CABLES. DEALERSHIP ALSO DETERMINED THAT THE BURNING SMELL EMITTED FROM THE BATTERY. *TR
#10640013 |
06/30/2014: CAR WAS CRANING SLOW. OUTCOME: BATTERY REPLACED. BRAKE BOOSTER RECALL AND REPLACED. 08/18/2014: CAR WAS TOWED IN. OUTCOME: FUEL PUMP OVERLAY WAS REPLACED. 09/15/2014: CAR WAS TOWED IN NOT STARTING. OUTCOME: BATTERY REPLACED AND NEW ALTERNATOR REPLACED. LAST INCIDENT HAPPENED ON 09/12/2014 I WAS DRIVING HOME, THE CAR PANEL STARTED FLASHING, VEHICLE SHUT OFF, AND I LOST POWER STEERING. NO CONTROL OF MY CAR. THANKFUL I WASN'T IN AN ACCIDENT. I HAD MY CHILDREN IN THE CAR. PRECIOUS CARGO. THIS IS A HUGE SAFETY ISSUE AND CONCERN. IF I WAS ON THE FREEWAY I CAN ONLY IMAGINE WHAT WOULD HAVE HAPPENED. MY CAR ONLY HAS 37K MILES ON IT. AN ALTERNATOR SHOULD NOT BE NEEDED TO BE REPLACED AT SUCH LOW MILEAGE. I CAN UNDERSTAND 100K. PLUS 2 BATTERY REPLACES NEEDED WITHIN 2 MONTHS. THIS CAR IS NOT RELIABLE NOR SAFE. *TR
#10622332 |
ON THREE SEPARATE OCCASIONS OVER THE PAST TWO MONTHS, I HAVE EXPERIENCED AN UNANTICIPATED ENGINE STALL WHEN DECELERATING FROM HIGHWAY SPEED IN ORDER TO MAKE A TURN (BOTH RIGHT AND LEFT). IN EACH OF THESE INSTANCES, AS I WAS IN THE TURN (OR IMMEDIATELY BEFORE), THE ENGINE STALLED, LEAVING ME WITHOUT POWER-ASSISTED STEERING OR BRAKES. THIS MAKES THE VEHICLE DIFFICULT TO CONTROL, AS THE AMOUNT OF PHYSICAL FORCE NEEDED TO COMPLETE A TURN IS VERY SUBSTANTIAL. IN EACH INSTANCE, AFTER BRINGING THE VEHICLE UNDER CONTROL, I WAS ABLE TO RESTART IT BY PLACING THE SHIFT SELECTOR IN "NEUTRAL," APPLYING PRESSURE TO THE BRAKE PEDAL, AND PUSHING THE ENGINE START BUTTON. WHILE I HAVE SUFFICIENT ARM STRENGTH TO HAVE BEEN ABLE TO MAINTAIN CONTROL IN EACH OF THESE INSTANCES, IT IS, AT A MINIMUM, A SURPRISING AND UNEXPECTED EVENT TO HAVE STEERING AND BRAKE ASSIST FAIL SIMULTANEOUSLY. A SMALLER PERSON COULD...
#10619435 | Fire
I WANT TO LAUNCH A COMPLAINT THAT TODAY MY 2012 JEEP GRAND CHEROKEE'S ENGINE CAUGHT ON FIRE. I WAS STOPPED AT A STOP SIGN AND NOTICED MY CAR STARTED SMOKING. A POLICE OFFICER IN THE CAR BEHIND ME TOLD ME TO GET OUT OF THE CAR BECAUSE THE CAR WAS ON FIRE. THE CAR WAS TOWED TO THE JEEP DEALERSHIP AND I'M WAITING FOR THEM TO TELL ME WHAT HAPPENED. WHEN I GOT HOME I NOTICED THREE SMALL POOLS OF DRIED AND WET RED FLUID THAT MAY HAVE BEEN LEAKING FROM MY HOOD AND BE IN SOMEWAY RELATED TO THIS INCIDENT. I WOULD LIKE TO KNOW IF THERE HAS BEEN SOME TYPE OF RECALL OR COMPLAINT LINKED TO RED FLUID AND ENGINE FIRES. THANK YOU. *TR
#10607794 |
ENGINE STARTED RUNNING ROUGHLY AND ATTEMPTED TO STALL IN TRAFFIC. CHECK ENGINE LIGHT CAME ON. I WENT TO JEEP DEALER IN GULF SHORES ALABAMA AND WAS TOLD THAT THE LEFT CYLINDER HEAD WAS DEFECTIVE. I WAS ALSO ADVISED THAT IT WAS A MANUFACTURING DEFECT THAT COULD RESULT IN CATASTROPHIC ENGINE FAILURE. IT IS A WELL KNOWN DEFECT IN THE 2012 CHEROKEES WITH THE 3.6 PENTASTAR ENGINE. IF THIS VEHICLE HAD STALLED WHILE ON AN INTERSTATE RAMP, OR A VALVE IN THE DEFECTIVE HEAD DROPPED DOWN INTO THE CYLINDER, AN ACCIDENT COULD RESULT. JEEP HAS FULL KNOWLEDGE OF THIS DEFECT BUT HAS NOT ISSUED A RECALL. THIS COULD BE AS SERIOUS AS THE GM IGNITION SWITCH ISSUE. *TR
#10606895 |
THIS HAS HAPPENED 3 TIMES, THE FIRST TIME I HAD JUST GONE THROUGH THE DULLES TOLL AND AS I PAID THE TOLL AND PULLED OFF THE ENGINE DID NOT STAY IN DRIVE, IT WENT INTO 1ST OR 2ND GEAR. THE SECOND AND THIRD TIME I WAS AGAIN DRIVING ON THE BELTWAY AND THE GEAR SWITCHED FROM DRIVE TO NEUTRAL OR A LOWER GEAR. EACH TIME (3) I HAD TO PULL OVER AND STOP AND GO INTO PARK AND THEN BACK INTO DRIVE. DON'T KNOW IF IT'S AN ENGINE, GEAR OR POWER TRAIN ISSUE. ALSO ALMOST DAILY WHEN DRIVING, THE ENGINE SOUNDS LIKE IT'S PULLING/STRAINING AND NOT GOING ALL THE WAY INTO DRIVE. THIS IS HAPPENING IN THE WINTER AND SUMMER (ANY TIME OF YEAR, NOT WEATHER SPECIFIC). I ALWAYS WARM THE CAR UP BEFORE DRIVING IT. WHEN THE ENGINE IS NOT HAVING THIS ISSUE, IT DRIVES VERY SMOOTHLY. THE ISSUE...
#10604764 |
THERE HAVE BEEN FOUR INCIDENTS WHILE DRIVING MY VEHICLE AT SPEED FROM 35 TO UPWARDS OF 70 MPH, MY 2012 JEEP GRAND CHEROKEE WITHOUT WARNING POWERS OFF AND ENGINE SHUTS OFF. THE ISSUES WERE DIAGNOSED BY CRISWELL JEEP SERVICE CENTER, WHEREBY THE FIRST OCCURRENCE WAS DUE A FAULTY AND LOOSE GROUND/ THE SUBSEQUENT RE-OCCURRENCES WERE DUE TO FAILURE OF TOTALLY INTEGRATED POWER MODULE (TIPM) WHICH WAS REPLACED AT MILEAGE OF 10,811. ODDLY, ONE YEAR FOR SECOND ON JUNE 10, 2014, SAME ISSUE RECURRED. I CONTRACTED CHRYSLER TO REPORT THE DEFECT AND OPEN A FILE ON THE MATTER. THEY INSTRUCTED TO TAKE TO ANOTHER JEEP SERVICE CENTER FOR SECONDARY ASSESSMENT ON ELECTRICAL ISSUES IDENTIFIED A YEAR EARLIER. DARCARS JEEP SERVICE CENTER COULD NOT FIND NOTHING WRONG EVEN AFTER THEIR TECHNICIAN DROVE MY SUV TO HIS RESIDENCE AND ADDED 62 MILES ONTO MY VEHICLE. IN CONCLUSION, I INFORMED A"POSSIBLE OF "FIX" BUT...
#10588174 |
BOUGHT JEEP NEW ON 12/2012. CHECK ENGINE LIGHT CAME ON LAST WEEK, TOOK IT TO AUTO PARTS STORE TO HAVE IT HOOKED UP TO COMPUTER AND IT READ CYLINDER 4 MISFIRING. CALLED JEEP DEALER AND BROUGHT IT IN FOR SERVICE, THEY CALLED AND SAID IT WAS THE CYLINDER HEAD AND WILL REPLACE. THIS MAKES ME VERY CONCERNED TO SEE SO MANY OTHERS HAVING SIMILAR PROBLEMS. WASN'T EVEN GIVEN A LOANER CAR WHILE REPAIR WAS DONE BECAUSE I DIDN'T HAVE THE EXTENDED WARRANTY. I ONLY HAVE 15,000 MILES ON CAR, SHOULDN'T NEED EXTENDED WARRANTY!! MAYBE JEEP IS TRYING TO TELL US SOMETHING. *TR
#10567835 |
I HAVE A 2012 JEEP GRAND CHEROKEE THAT WAS BOUGHT BRAND NEW IN DECEMBER 2011. IN 2013 I EXPERIENCED MY FIRST INCIDENT WHERE MY JEEP STARTED, RAN FOR 1-2 SECONDS, THEN DIED. I TRIED MULTIPLE TIMES TO RESTART IT AND COULD NOT GET IT TO RESTART. I FINALLY DECIDED TO COMPLETELY TURN OFF THE VEHICLE AND START THE IGNITION PROCESS OVER. THANKFULLY THAT SEEMED TO WORK. BETWEEN THE FIRST INCIDENT AND THE NEXT SERVICE VISIT (JANUARY 2014), THIS HAPPENED APPROXIMATELY 6-10 TIMES. I MADE THE DEALER AWARE OF THE ISSUE AND THEY NOTED IT ON THE SERVICE SHEET; HOWEVER THEY TOLD ME THEY SAW NO ERROR CODES AND COULD NOT RECREATE THE PROBLEM. THE IN FEBRUARY I HAD AN INCIDENT WHERE IT STARTED THEN STALLED, THEN THE SECURITY ALARM SOUNDED. I HAD TO REMOVE THE PUSH START AND USE THE KEY IN THE IGNITION IN ORDER TO DISENGAGE THE SECURITY...
#10563666 |
2012 GRAND CHEROKEE V8 OVERLAND SUMMIT. ENGINE WON'T START AT RANDOM TIMES. ENGINE JUST CRANKS AND CRANKS BUT WON'T FIRE. LET IT SIT FOR A WHILE THEN WILL START. BEEN INTO THE DEALER 3 TIMES NOW SINCE AUGUST 2013. THEY REPLACED FUEL PUMP OVERLAY HARNESS AFTER CHECKING FOUND NO FUEL PRESSURE, AND FOUND A "STAR CASE" WITH FIX. THIS DID NOTHING AS PROBLEM STILL OCCURS MULTIPLE TIMES A WEEK. DEALER CLAIMS THEY HAVE NEVER HEARD OF THIS PROBLEM. *TR
#10562436 |
THIS JEEP HAS REMOTE KEY-LESS ENTRY/ENGINE START. THE ENGINE CANNOT BE TURNED OFF UNLESS THE GEAR SHIFT IS IN PARK. IF THE THROTTLE STAYS OPEN CAUSING UNINTENDED ACCELERATION, ONE CANNOT TURN THE ENGINE OFF. THIS COULD RESULT IN ONE OR MORE DEATHS AND/OR SERIOUS INJURY! IF ONE HAD AN ACCIDENT CAUSING THE ENGINE TO REV UP DUE TO A JAMMED GAS PEDAL, HOW DO ONE TURN IT OFF? CHRYSLER CUSTOMER SERVICE WAS CONTACTED ABOUT THIS ISSUE AND THEIR RESPONSE WAS "THE CHARACTERISTIC YOU DESCRIBE, HOWEVER, IS A FUNCTION OF YOUR VEHICLE'S DESIGN AND THERE IS NOTHING THAT CAN BE DONE TO ?FIX? THE CONDITION." REFERENCE NUMBER: EMAIL CASE NUMBER: SUPPLIED UPON REQUEST. IN OTHER WORDS THEY DON'T CARE ABOUT THIS SAFETY ISSUE! I HAVE ANOTHER CAR THAT CAN HAVE THE ENGINE TURNED OFF, BUT IT IS A STANDARD TRANSMISSION. MADZA'S CAN BE TURNED OFF WHILE IN DRIVE WITH AUTOMATIC TRANSMISSIONS....
#10559975 |
THIS VEHICLE HAS RECURRING STARTING ISSUES. AT ANY TIME, COLD OR WARM ENGINE THE IGNITION WOULD ENGAGE AND THE ENGINE FAILS TO START. SERVICE DEALERSHIP HAS NOT IDENTIFIED ANY SPECIFIC REASON WHY THIS OCCURS. ON JANUARY 8TH, THE SAME STARTING ISSUE OCCURRED AND THIS TIME THE ENGINE LIGHT APPEARED. THE SERVICE DEALERSHIP HAS IDENTIFIED A BAD CYLINDER HEAD. THERE RECOMMENDED REPAIRS ARE REPLACEMENT OF THE CYLINDER HEAD AND ASSOCIATED COMPONENTS. SERVICE DEALERSHIP STATED THE STARTING ISSUE IS NOT RELATED TO THE CYLINDER HEAD. THEY STATED THEY WOULD REPLACE THE FUEL PUMP IN AN EFFORT TO RESOLVE THE STARTING ISSUE. IN DISCUSSIONS WITH JEEP CUSTOMER SERVICE THEY STATED THE CYLINDER HEAD ISSUE IS RELATED TO NHTSA CAMPAIGN NUMBER: 11V487000. UPON REVIEWING THIS CAMPAIGN IT STATES THE ?ENGINE REQUIRES REPLACEMENT?. I AM NOT SATISFIED WITH A CYLINDER REPAIR AND A PROBABLE FIX OF THE STARTING ISSUE WERE THE VEHICLE MILEAGE IS ONLY...
#10559141 |
ON 11/11/13, I TOOK MY CAR IN FOR THE STATE INSPECTION AND REPORTED THE ISSUE OF THE CAR NOT STARTING / STALLING OUT TO HUFFINES JEEP IN PLANO, TX. HUFFINES DIAGNOSED THE PROBLEM AS A FAULTY TIPM. THE REPLACEMENT TIPM WAS INSTALLED ON 11/25/13. ON 11/29/13, I NOTICED THAT EVERY TIME I USE MY RIGHT BLINKER, MY FOG LIGHTS FLASH. CAR STILL DOES NOT START/STAY RUNNING AFTER STARTING AND IT HAS TAKEN UP TO 8 TRIES TO GET IT GOING. EVEN IF IT SOUNDS LIKE THE CAR STARTED, IT WILL SOMETIMES DIE AFTER RUNNING A FEW SECONDS. I'VE ALSO NOTICED THAT THE DOORS DO NOT ALWAYS LOCK WHEN I PRESS THE BUTTON ON THE DOOR HANDLE. THIS IS ALSO RELATED TO THE TIPM. ADDITIONALLY, ON 11/29/13, THE DASH LIGHT CAME ON NOTIFYING ME THAT THE KEY FOB BATTERY WAS LOW. I REPLACED THE KEY FOB BATTERY THAT DAY BUT THAT...
#10557302 |
APRIL 5, 2013, LESS THAN A YEAR (PURCHASED - 2012 JEEP GRANDE CHEROKEE LAREDO) THE CHECK ENGINE LIGHT WENT ON, TOOK VEHICLE TO SERVICE DEPARTMENT, AND INFORMED MY SERVICE PROVIDER (JEEP DEALERSHIP) THERE IS A "PROBLEM" WITH THE CYLINDER HEAD. VERY DISTURBING BECAUSE THE VEHICLE WAS PURCHASED BRAND NEW, LESS THAN 10K MILES AND ALREADY A MAJOR PART MUST BE REPLACED ON A "BRAND NEW" VEHICLE. I AM INFORMED THAT IS NOT A COMMON, AND THERE ARE SEVERAL OTHER OWNERS WITH THE SAME PROBLEM "CHECK ENGINE LIGHT ON". REPAIR TOOK MORE THAN THREE DAYS, BECAUSE THE ENTIRE ENGINE MUST BE TAKEN OUT TO REPLACE THESE TWO CYLINDERS. VERY ALARMING AND VERY CONCERNED FOR THE FUTURE OF THIS VEHICLE, WHAT ELSE COULD POSSIBLY GO WRONG NEXT? TWO MONTHS LATER, DRIVER SIDE SEAT MUST BE REPLACED DUE TO CRACKS IN THE "LEATHER". TWO MONTHS AFTER, BRAKES ARE MAKING STRANGE NOISES, ACCELERATION VERY...
#10555836 |
WHILE DRIVING OUR 2012 JEEP GRAND CHEROKEE LIMITED THE VEHICLE COMPLETELY POWERS DOWN. THE ENGINE SHUTS OFF AND WE LOOSE ALL POWER TO THE VEHICLE. THIS HAS OCCURRED A NUMBER OF TIMES BOTH AT LOW AND HIGH SPEEDS. THE VEHICLE WILL RESTART AND OPERATE NORMALLY IMMEDIATELY AFTER THESE OCCURRENCES. OVER THE PAST TWO MONTHS THREE ATTEMPTS HAVE BEEN MADE TO REPAIR THE VEHICLE AND THE PROBLEM CONTINUES. JEEP BELIEVES THEY HAVE IDENTIFIED THE CAUSE OF THE PROBLEM (WIRING FROM TIPM TO FUEL PUMP) BUT I HAVE LOST ALL CONFIDENCE IN THEIR ABILITY TO ACCURATELY DIAGNOSE THE CAUSE BASED ON PAST REPAIR HISTORY. I BELIEVE THE VEHICLE TO BE A DANGER TO ME, MY FAMILY AND OTHERS ON THE ROAD. *TR
#10550556 |
I WAS DRIVING MY JEEP FROM A STOP SIGN AND IT ALL OF A SUDDEN SLOWED DOWN AND WOULD NOT ACCELERATE. THE ENGINE LIGHT COMES ON AND FORCES ME TO PULL OVER, RESTART IT AND IT RUNS FINE AFTER THAT. WELL, IT'S HAPPENED 3 TIMES AFTER THIS AND I HAVE ARRANGED A 7AM SERVICE FOR IT ON MONDAY. THE BOOK SAYS CHECK THE GAS CAP OR IT MAY BE BAD GAS, BUT I BURNED THE GAS DOWN TO 15 MILES LEFT AND FILLED IT WITH SUPER UNLEADED. NO MATTER WHAT I DO, LIKE SHIFT INTO N, REV THE ENGINE, NOTHING WORKS UNTIL I PULL OVER AND RESTART IT. *TR
#10547812 |
GRAND CHEROKEE LIMITED EDITION 2012 THE COMPUTER IS IN TROUBLE AND MID FIRE TWO CYLINDER MISS FIRING THAT WAS HAPPENED DATE 12/04/12. NOW THERE IS A DIFFERENT TROUBLE AGAIN HAPPENED 10/12/13 AND THEN IT TAKES TWO MONTHS FOR THE SPARE PARTS TO COME OUT. THE PROBLEM IS IT WONT START. I DON'T WHAT GONNA BE THE NEXT. THE SERVICE WILL TAKE FOR SO LONG JUST IMAGINE 2MONTHS TIME. IM EXPECTING FOR ANOTHER TROUBLE WIT THIS. *TR
#10533087 |
I BOUGHT THE VEHICLE FROM A DEALER WITH 14,500 MILES ON IT. STILL UNDER THE 3 YEAR, 36000 MILE WARRANTY. STARTED THE ENGINE ONLY TO HAVE THE CHECK ENGINE LIGHT ILLUMINATE. DROVE BYAUTOZONE AND RED THE CODE, P0304, MISFIRE ON CYLINDER 4. BROUGHT THE VEHICLE TO THE DEALER WHERE PURCHASED AND HE SENT IT TO THE JEEP DEALER FOR SERVICE. I WAS GIVEN A LONER CAR FROM THE DEALER I PURCHASED IT FROM. I RECEIVED THE VEHICLE BACK ON WED. JULY 31ST FROM MY PURCHASING DEALER AND WAS TOLD THE COMPUTER WAS FLASHED AND RE-PROGRAMMED. THURSDAY MORNING, THE DAY AFTER THE REPAIR THE CHECK ENGINE LIGHT ILLUMINATED AGAIN. CALLED THE DEALER I PURCHASED THE VEHICLE FROM AND WILL BE DROPPING OFF FRIDAY MORNING. I KNOW OF THE INHERENT ISSUES WITH THE 3.6 L PENTSTAR ENGINE CYLINDER HEADS AND WANT BOTH HEADS REPLACED. *TR
#10532029 |
ENGINE LIGHT CAME ON 3 MONTHS AGO, TOOK TO DEALER SAID IT WAS NOTHING. I ASKED WHY DID IT COME ON THEY SAID IT'S JUST COMPUTERS SOME TIMES THEY HAVE TO BE RESET. ENGINE FELT LIKE IT WAS GOING TO DIE. ENGINE LIGHT CAME ON MONDAY TOOK TO SAME DEALER. THEY SAID I HAD CYLINDER MISFIRE IN THE 6TH CYLINDER AND HAD TO REPLACE IT. AFTER SEARCHING ON THE INTERNET I SEE THIS IS A PROBLEM WITH JEEP CHEROKEE 2012. WHY IS THIS NOT ON A RECALL? *TR
#10525280 |
THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ON 6/24/2013 THE MALFUNCTION INDICATOR LIGHT (MIL) ILLUMINATED DRIVING APPROXIMATELY 35 MPH. THE CONTACT CALLED THE AUTHORIZED DEALER AND NOTIFIED THEM OF THE ISSUE. THE DEALER STATED THE LIGHT WAS MOST LIKELY CAUSED BY A LOOSE GAS CAP. THE DEALER INSTRUCTED THE CONTACT TO GIVE IT A COUPLE DAYS AND IT WOULD MOST LIKELY TURN OFF. THE LIGHT TURNED OFF AFTER 2 DAYS. SUBSEQUENTLY ON 7/10/2013 THE MALFUNCTION INDICATOR LIGHT ILLUMINATED AGAIN WHILE TRAVELING AT 50 MPH AND THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER THE NEXT MORNING. THE DEALER RAN A DIAGNOSTIC TEST AND INFORMED THE CONTACT THAT THE FAILURE WAS CAUSED BY CYLINDER NUMBER 2 MISFIRING IN THE HEAD OF THE ENGINE. THE DEALER REPLACED THE HEAD, VALVE, AND CYLINDER NUMBER 2 ON 7/13/2013. VEHICLE WAS PICKED UP...
#10525283 |
THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. ON 5/8/2012 THE CONTACT PUSHED THE START BUTTON ON THE VEHICLE, THE LIGHTS ON THE VEHICLE FLASHED ONCE, AND IMMEDIATELY THE VEHICLE TURNED OFF COMPLETELY. CONTACT PUSHED THE START BUTTON AGAIN, THE LIGHTS IN THE VEHICLE REMAINED OFF, AND THE ENGINE DID NOT START. THE VEHICLE BATTERY WAS COMPLETELY DEAD. CONTACT ATTEMPTED TO JUMP START THE VEHICLE IN ORDER TO DRIVE IT TO THE DEALER BUT VEHICLE STILL WOULD NOT START. SUBSEQUENTLY THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR REPAIR. DEALER DETERMINED VEHICLE HAD A BAD BATTERY. PER THE INVOICE RECEIVED FROM THE DEALER "BODY GROUND AT BATTERY WAS NOT SECURE" AND AFTER INSTALLING NEW BATTERY MECHANIC NOTICED "SPARKING AT LOWER NEGATIVE CABLE ON BODY" AND THAT HE "FOUND NUT FOR STUD LAYING IN THE BOTTOM OF THE BATTERY TRAY". MECHANIC THEN NOTED HE FIXED THE ABOVE PROBLEMS AND RE-INSTALLED...
#10522344 |
THIS JEEP WAS REPLACED BECAUSE THE PRIOR JEEP WAS LEMON LAW. THE ENGINE LIGHT APPEARED AFTER ABOUT 3 WEEKS OF PURCHASE, THE CAR WAS BRAND NEW. LIKE THE LAST JEEP, IT WOULD STALL CAUSING LOSS OF POWER BRAKES AND POWER STEERING. THE ELECTRICAL SYSTEM WOULD ALSO FREEZE (NAVIGATION AND RADIO) CONSTANTLY AND WOULD NOT FIX ITSELF UNLESS THE BATTERY WAS UNPLUGGED. SHAVE JEEP IN THOUSAND OAKS, CA UPGRADED THE ENGINE AND NAVIGATION SOFTWARE, BUT PROBLEMS RESUMED SHORT AFTER. SHAVER JEEP THEN INFORMED ME THAT THEY WOULD ONLY LOOK AT THE VEHICLE IF THE ENGINE LIGHT WAS ON. THE ENGINE LIGHT WOULD GO ON AND OFF SO IT WAS HARD TO TIME IT RIGHT TO BRING IT INTO THE SHOP. BECAUSE OF THIS "RULE," SHAVER JEEP WILL NOT ACKNOWLEDGE THAT THE CAR HAS BEEN BROUGHT IN FOR REPAIR 7 TIMES. AS OF TODAY, THE CAR STALLED ON A BUSY FREEWAY AND...
#10515302 |
MY ISSUE WITH THE JEEP IS THAT I BELIEVE IT HAS AN DESIGN AND ENGINEERING FLAW. THIS VEHICLE HAS AN AUTOMATIC TRANSMISSION. WHEN THE SHIFT LEVER IS IN DRIVE THE LEVER IF BUMPED ACCIDENTALLY TO THE LEFT IT WILL DOWN SHIFT. THIS HAS HAPPENED TO ME ON SEVERAL OCCASIONS. I WAS TRAVELING IN EXCESS OF 65 MPH'S THE FIRST TIME IT HAPPENED AND DIDN'T REALIZE WHAT HAD CAUSED THE DOWNSHIFT. THIS IS VERY HARD ON THE TRANSMISSION AND ENGINE NOT TO SAY A MAJOR SAFETY ISSUE. I'M LEFT HANDED AND DRIVE SUCH, MANY TIMES I HAVE CAUGHT THE RIGHT SLEEVE OF MY SHIRT ON THE SHIFT LEVER AND HAVE CAUSED THE TRANSMISSION TO DOWNSHIFT . I BELIEVE THERE SHOULD BE A LEVER OR BUTTON THAT SHOULD BE DEPRESSED TO ALLOW THE DOWNSHIFT TO OCCUR. PLEASE ADDRESS THIS ISSUE. THANK YOU! *TR
#10512874 |
CHECK ENGINE LIGHT (CEL) IS ON WITH P0300 AND P0302 CODES, EXHAUST ESCAPING #2 PISTON HEAD- CAUSING ROUGH IDLING, CEL FLASHES, AND SEVERAL STALLS WHILE IN MOTION. FOUND OUT THIS IS "COMMON" ON PENTASTAR ENGINES, AND PARTS ARE NOT READILY AVAILABLE FROM CHRYSLER TO MAKE REPAIRS, AND DEALERS LET PEOPLE DRIVE THE CAR INSTEAD OF PROVIDING ALTERNATIVE TRANSPORTATION. THEY SHOULD HAVE TO REPAIR AND REPLACE THESE HEADS THAT HAVE NOW BEEN REDESIGNED IN MORE CURRENT BUILDS. LETTING PEOPLE DRIVE CARS THAT CAN STALL IN MOTION IS DANGEROUS. NOT HAVING PARTS READILY AVAILABLE WHEN THEY ARE HAVING 300 TO 400 OF THESE FAILURES A WEEK IS RIDICULOUS. THE ATTACHED LINK SHOWS THAT CHRYSLER HAD THIS PART SHORTAGE SINCE LAST SUMMER, AND IS NOT MEETING THE DEMAND FOR REPLACEMENTS EVEN NOW. HTTP://WWW.AUTOWEEK.COM/ARTICLE/20120813/CARNEWS/120819959. *TR
#10508253 |
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ENGINE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE CYLINDER HEAD WAS CORRODED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 47,000. *TR
#10496837 |
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE TRAVELING 45 MPH, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS MOVED TO THE SHOULDER. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND WAS THEN TAKEN TO THE DEALER TO BE INSPECTED. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY CYLINDER NUMBER 4 MISFIRING IN THE HEAD OF THE ENGINE. THE DEALER ALSO STATED THAT THE PART WAS CURRENTLY ON BACK ORDER. THE VEHICLE WAS AWAITING REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE 23,000.
#10479263 |
A CHECK ENGINE LIGHT CAME ON WHILST STOPPED AT A RED LIGHT. WE TOOK IT TO AUTOZONE AND THEY PLUGGED INTO IT AND THEY DISPLAYED A MISFIRE ON 2. THIS IS THE 2ND TIME IT HAPPENED. THE FIRST TIME CHRYSLER CHANGED THE HEAD. NOW ITS IN THE SHOP FOR THE SAME ISSUE. I AM WAITING FOR THE DEALER TO GET BACK WITH ME ON WHAT CHRYSLER IS GOING TO DO. *TR
#10475784 |
TL* THE CONTACT OWNS 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO RAN A DIAGNOSTIC TEST AND ADVISED THE CONTACT THAT THE HEAD CYLINDER GASKET MALFUNCTIONED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 13,150.
#10469611 |
I BOUGHT MY BAND NEW 2012 JEEP GRAND CHEROKEE OVERLAND 7 MONTHS AGO - BRAND NEW FROM THE CHRYSLER JEEP DEALERSHIP AND ABOUT A MONTH AFTER I BOUGHT IT I STARTED TO NOTICE THE ACCELERATION IS NOT 100%, THE WINDOWS STOP ROLLING UP OR DOWN FOR HOURS AT A TIME AT RANDOM TIME, THE BRAKES SOMETIMES DON'T WORK ALL THE WAY, THE ENGINE JUMPS WHEN SWITCHING GEARS AND MOST RECENTLY MY CHECK ENGINE LIGHT CAME ON, THE CAR WOULD NOT ACCELERATE AND THE RPMS WOULD NOT GO PAST 1.5 EVEN WHEN FLOORING IT & THERE WERE LOUD CLICKING NOISES WITH A LOUD FAN. THIS TIME I WAS NOT ABLE TO DRIVE TO THE DEALERSHIP - I HAD TO TOW IT IN BECAUSE IT WAS NOT DRIVABLE. I HAVE TAKEN IT TO THE DEALER SHIP 3 TIMES FOR THEM TO CHECK ON THESE THINGS & EVERYTIME I TAKE IT IN THEY...
#10467069 |
I STARTED THE ENGINE OF MY 2012 JEEP AND AS SOON I BEGAN TRAVELING WITH THE JEEP FLUIDS POURED FROM THE MIDDLE OF THE ENGINE. I DID NOT NOTICE THIS UNTIL I STOPPED THE VEHICLE AFTER DRIVING 10 MINUTES. THE COMPUTER DID NOT SHOW ANY SIGNS OF AN ERROR OR ENGINE TROUBLE. WHEN I STOPPED THE VEHICLE AND LOOKED UNDER THE FRONT OF THE CAR I SAW A STEADY STREAM OF ORANGE LIQUID POURING FROM THE MIDDLE OF THE ENGINE. THIS FLUID WAS ENGINE COOLANT. I IMMEDIATELY HAD THE VEHICLE TOWED TO A LOCAL CHRYSLER SERVICE STATION. MY JEEP HAS BEEN WITH THE SERVICE DEPARTMENT FOR OVER TWO WEEKS NOW. THE JEEP CANNOT BE FIXED DUE THE FACT THAT CHRYSLER HAS NO SPARE PARTS. *TR
#10461736 | Fire
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT GLANCED INTO THE REAR VIEW MIRROR AND NOTICED SMOKE OUTSIDE OF THE VEHICLE. IMMEDIATELY THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT EXITED THE VEHICLE WHEN SUDDENLY, MASSIVE FLAMES ERUPTED FROM UNDER THE HOOD. A FIRE REPORT WAS FILED OF THE INCIDENT. THE FIRE INSPECTOR INFORMED THE CONTACT THAT THE FIRE ORIGINATED FROM THE ENGINE AREA. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO AN AUTHORIZED DEALER FOR FURTHER INVESTIGATION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35. UPDATED 7/19/12 *CN UPDATED 07/23/12
#10459178 | Fire
BACKING OUR BOAT INTO DRIVEWAY, CAR HAD BEEN RUNNING ABOUT 20 MINUTES AND ENGINE UNDER HOOD STARTED SMOKING, FLUID THEN DRIPPED TO DRIVEWAY AND CAUGHT FIRE, EXTENDED INTO FULL ENGINE COMPARTMENT ENGINE ENTIRELY DESTROYED. *TT ...UPDATED 07/19/12 *BF CHRYSLER AGREED TO REPLACE THE VEHICLE UNDER WARRANTY. UPDATED 07/19/12

Other 2012 JEEP GRAND CHEROKEE Problem Areas

Electrical System 802 complaints Service Brakes 273 complaints Fuelpropulsion System 213 complaints Unknown Or Other 113 complaints Power Train 98 complaints Steering 98 complaints Air Bags 42 complaints Exterior Lighting 34 complaints Vehicle Speed Control 34 complaints Suspension 32 complaints Service Brakes Hydraulic 30 complaints Electrical Systemalternatorgeneratorregulator 26 complaints Electronic Stability Control Esc 22 complaints Interior Lighting 22 complaints Visibilitywiper 21 complaints Fuel System Gasoline 19 complaints Structurebody 19 complaints Engine And Engine Cooling 16 complaints Seat Belts 12 complaints Seats 12 complaints Tires 10 complaints Equipment 9 complaints Fuel System Gasolinedeliveryfuel Pump 9 complaints Wheels 9 complaints Structure 5 complaints Fuel System Dieseldeliveryfuel Pump 3 complaints Visibility 3 complaints Visibilitydefrosterdefoggerhvac System 3 complaints Electrical Systeminstrument Panelfuel Gauge 2 complaints Electrical Systemwiring 2 complaints Equipment Adaptivemobility 2 complaints Fuel System Otherdeliveryfuel Pump 2 complaints Steeringhydraulic Power Assist System 2 complaints Visibilitysunmoon Roof Assembly 2 complaints Visibilitywindshield 2 complaints Air Bagsfrontalpassenger Sideinflator Module 1 complaint Back Over Prevention Warnings 1 complaint Electrical System Instrument Clusterpanel 1 complaint Electrical Systemadasblindspotsensors 1 complaint Electrical Systemignition 1 complaint Electrical Systemignitionswitch 1 complaint Electrical Systemwiringfuses And Circuit Breakers 1 complaint Engine And Engine Coolingenginegasolinebelts And Associated Pulleys 1 complaint Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor 1 complaint Equipmentapplianceair Conditioner 1 complaint Exterior Lightingheadlights 1 complaint Firerelated 1 complaint Forward Collision Avoidance 1 complaint Forward Collision Avoidance Warnings 1 complaint Fuel System Diesel 1 complaint Lane Departure Blind Spot Detection 1 complaint Latcheslockslinkages 1 complaint Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm 1 complaint Power Traindrivelinedriveshaft 1 complaint Power Traintransfer Case 4 Wheel Drive 1 complaint Service Brakes Hydraulicpower Assistvacuumhoses Linespiping And Fittings 1 complaint Steeringhydraulic Power Assisthose Piping And Connections 1 complaint Structurebodyroof And Pillars 1 complaint Structureinterior Panelsdashboard 1 complaint Vehicle Speed Controlaccelerator Pedal 1 complaint Visibilitywindshield Wiperwasher 1 complaint Wheelslugsnutsboltsstuds 1 complaint
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