NHTSA Complaint #10567835 — 2012 JEEP GRAND CHEROKEE

I HAVE A 2012 JEEP GRAND CHEROKEE THAT WAS BOUGHT BRAND NEW IN DECEMBER 2011. IN 2013 I EXPERIENCED MY FIRST INCIDENT WHERE MY JEEP STARTED, RAN FOR 1-2 SECONDS, THEN DIED. I TRIED MULTIPLE TIMES TO RESTART IT AND COULD NOT GET IT TO RESTART. I FINALLY DECIDED TO COMPLETELY TURN OFF THE VEHICLE AND START THE IGNITION PROCESS OVER. THANKFULLY THAT SEEMED TO WORK. BETWEEN THE FIRST INCIDENT AND THE NEXT SERVICE VISIT (JANUARY 2014), THIS HAPPENED APPROXIMATELY 6-10 TIMES. I MADE THE DEALER AWARE OF THE ISSUE AND THEY NOTED IT ON THE SERVICE SHEET; HOWEVER THEY TOLD ME THEY SAW NO ERROR CODES AND COULD NOT RECREATE THE PROBLEM. THE IN FEBRUARY I HAD AN INCIDENT WHERE IT STARTED THEN STALLED, THEN THE SECURITY ALARM SOUNDED. I HAD TO REMOVE THE PUSH START AND USE THE KEY IN THE IGNITION IN ORDER TO DISENGAGE THE SECURITY SYSTEM. THEN APPROXIMATELY ONE WEEK LATER I STARTED THE JEEP TO GO TO WORK AND IT DIED AFTER RUNNING FOR 1-2 SECONDS. I RESTARTED THE IGNITION PROCESS, THIS TIME WHEN I LET GO OF THE PUSH BUTTON START THE STARTER CONTINUED TO CRANK FOR APPROXIMATELY 10 SECONDS, UNTIL I EXITED THE VEHICLE AND LOCKED THE CAR. NOW IN THE LAST TWO DAYS THE VEHICLE HAS STARTED, RAN FOR 1-2 SECONDS, THEN DIED ON THREE SEPARATE OCCASIONS. I HAVE MADE AN APPOINTMENT WITH THE DEALER AND SHARED THE ABOVE INFORMATION WITH THEM. I HAVE ADVISED THEM THAT I THINK I HAVE A BAD TIPM. I AM HOPING TO GET THIS ADDRESSED IMMEDIATELY SINCE I HAVE 33,500 MILES ON THE VEHICLE AND DO NOT WANT THIS TO BE REPLACED AFTER THE WARRANTY EXPIRES. I AM SEEING THE AVERAGE COST TO REPLACE THE TIPM AT A DEALER IS $1200-$1400. THERE ARE ENOUGH SIMILAR STORIES ABOUT THESE SORT OF ISSUES THAT JEEP/CHRYSLER SHOULD ISSUE A RECALL AND STAND BEHIND THEIR PRODUCT. *TR