NHTSA Complaint #10512874 — 2012 JEEP GRAND CHEROKEE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10512874 |
| Vehicle | 2012 JEEP GRAND CHEROKEE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 245,500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | DE |
Consumer Description
CHECK ENGINE LIGHT (CEL) IS ON WITH P0300 AND P0302 CODES, EXHAUST ESCAPING #2 PISTON HEAD- CAUSING ROUGH IDLING, CEL FLASHES, AND SEVERAL STALLS WHILE IN MOTION. FOUND OUT THIS IS "COMMON" ON PENTASTAR ENGINES, AND PARTS ARE NOT READILY AVAILABLE FROM CHRYSLER TO MAKE REPAIRS, AND DEALERS LET PEOPLE DRIVE THE CAR INSTEAD OF PROVIDING ALTERNATIVE TRANSPORTATION. THEY SHOULD HAVE TO REPAIR AND REPLACE THESE HEADS THAT HAVE NOW BEEN REDESIGNED IN MORE CURRENT BUILDS. LETTING PEOPLE DRIVE CARS THAT CAN STALL IN MOTION IS DANGEROUS. NOT HAVING PARTS READILY AVAILABLE WHEN THEY ARE HAVING 300 TO 400 OF THESE FAILURES A WEEK IS RIDICULOUS. THE ATTACHED LINK SHOWS THAT CHRYSLER HAD THIS PART SHORTAGE SINCE LAST SUMMER, AND IS NOT MEETING THE DEMAND FOR REPLACEMENTS EVEN NOW. HTTP://WWW.AUTOWEEK.COM/ARTICLE/20120813/CARNEWS/120819959. *TR
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