NHTSA Complaint #10562436 — 2012 JEEP GRAND CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10562436
Vehicle 2012 JEEP GRAND CHEROKEE
Component ENGINE
Date of Incident
Date Filed
Mileage 7,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

THIS JEEP HAS REMOTE KEY-LESS ENTRY/ENGINE START. THE ENGINE CANNOT BE TURNED OFF UNLESS THE GEAR SHIFT IS IN PARK. IF THE THROTTLE STAYS OPEN CAUSING UNINTENDED ACCELERATION, ONE CANNOT TURN THE ENGINE OFF. THIS COULD RESULT IN ONE OR MORE DEATHS AND/OR SERIOUS INJURY! IF ONE HAD AN ACCIDENT CAUSING THE ENGINE TO REV UP DUE TO A JAMMED GAS PEDAL, HOW DO ONE TURN IT OFF? CHRYSLER CUSTOMER SERVICE WAS CONTACTED ABOUT THIS ISSUE AND THEIR RESPONSE WAS "THE CHARACTERISTIC YOU DESCRIBE, HOWEVER, IS A FUNCTION OF YOUR VEHICLE'S DESIGN AND THERE IS NOTHING THAT CAN BE DONE TO ?FIX? THE CONDITION." REFERENCE NUMBER: EMAIL CASE NUMBER: SUPPLIED UPON REQUEST. IN OTHER WORDS THEY DON'T CARE ABOUT THIS SAFETY ISSUE! I HAVE ANOTHER CAR THAT CAN HAVE THE ENGINE TURNED OFF, BUT IT IS A STANDARD TRANSMISSION. MADZA'S CAN BE TURNED OFF WHILE IN DRIVE WITH AUTOMATIC TRANSMISSIONS. THIS JEEP WAS PURCHASED IN THE USA. *TR

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