NHTSA Complaint #10604764 — 2012 JEEP GRAND CHEROKEE

THERE HAVE BEEN FOUR INCIDENTS WHILE DRIVING MY VEHICLE AT SPEED FROM 35 TO UPWARDS OF 70 MPH, MY 2012 JEEP GRAND CHEROKEE WITHOUT WARNING POWERS OFF AND ENGINE SHUTS OFF. THE ISSUES WERE DIAGNOSED BY CRISWELL JEEP SERVICE CENTER, WHEREBY THE FIRST OCCURRENCE WAS DUE A FAULTY AND LOOSE GROUND/ THE SUBSEQUENT RE-OCCURRENCES WERE DUE TO FAILURE OF TOTALLY INTEGRATED POWER MODULE (TIPM) WHICH WAS REPLACED AT MILEAGE OF 10,811. ODDLY, ONE YEAR FOR SECOND ON JUNE 10, 2014, SAME ISSUE RECURRED. I CONTRACTED CHRYSLER TO REPORT THE DEFECT AND OPEN A FILE ON THE MATTER. THEY INSTRUCTED TO TAKE TO ANOTHER JEEP SERVICE CENTER FOR SECONDARY ASSESSMENT ON ELECTRICAL ISSUES IDENTIFIED A YEAR EARLIER. DARCARS JEEP SERVICE CENTER COULD NOT FIND NOTHING WRONG EVEN AFTER THEIR TECHNICIAN DROVE MY SUV TO HIS RESIDENCE AND ADDED 62 MILES ONTO MY VEHICLE. IN CONCLUSION, I INFORMED A"POSSIBLE OF "FIX" BUT THE SOLUTION IS UNPROVEN AND NOT SUPPORTED BY CHRYSLER. PARTS ARE ON ORDER TO INSTALL A NEW RECEIVER, ANTENNA-R AND ANTENNA-P WHICH SHOULD CURE WHAT IS DEEM AS UNIDENTIFIABLE ISSUE. *TR