2017 JEEP CHEROKEE Engine Problems

251 NHTSA complaints on file

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All Engine Complaints — Page 4

#11286386 |
WHEN DRIVING, AN ERROR MESSAGE POPPED UP AND SAID "SERVICE SHIFTER". ON THE GEAR SHIFT, ALL OF THE LIGHTS LIT UP RED (PARKING, NEUTRAL, 1ST, 2ND, DRIVE, AND REVERSE). I IMMEDIATELY PULLED OVER. AFTER I RESTARTED THE CAR, IT WENT AWAY. I WENT ONLINE TO SEE IF THIS WAS A COMMON PROBLEM, AND THERE ARE ALL KINDS OF COMPLAINTS. MANY OF WHICH, JEEP HAD NO IDEA HOW TO FIX. MOST COMPLAINTS ALSO STATED THAT IT WENT AWAY, ONLY TO COME BACK AFTER ANOTHER 1000 MILES OR SO. IF THERE ARE SO MANY COMPLAINTS, AND JEEP IS OBVIOUSLY HAVING A PROBLEM IDENTIFYING WHY, SHOULDN'T THIS BE A RECALL? THERE IS OBVIOUSLY A FAULT IN THEIR PRODUCT OR WIRING. THIS IS GOING TO CAUSE SERIOUS ACCIDENTS AND/OR LAWSUITS. PLEASE HELP.
#11283160 |
THIS VEHICLES HAD A RECALL ON SOMETHING THAT HAS TO DO WITH THE TRANSMISSION- THE DEALERSHIP CLAIMS TO HAVE CORRECTED THE ISSUE. HOWEVER, THE VEHICLE IN QUESTION IS STILL HAVING SLIPPING ISSUES. ALSO JUST RECENTLY I NOTICED WHEN STARTING MY VEHICLE WITH THE FOB IT STAYS ON 30 SECS AND CUTS RIGHT BACK OFF. THE TIRE FEATURE ISN'T ALWAYS CORRECT EITHER IT SAYS I NEED AIR WHEN I DON'T. I'D LIKE TO KNOW HOW MANY OTHER CONSUMERS HAVE HAD THE PROBLEM WITH THE REMOTE START FEATURE..
#11282625 |
ON TWO OCCASIONS THIS WEEK THE JEEP CHEROKEE UNEXPECTEDLY SHUT OFF WHILE DRIVING. IT WAS STARTLING AND LOSS OF POWER STEERING AND BRAKING LEFT IT DIFFICULT TO PULL OVER. UPON INQUIRY FROM A LOCAL JEEP DEALER, THEY INDICATED IT IS NOT UNCOMMON FOR THIS TO HAPPEN IF THE OIL IS LOW. THE OIL WAS IN FACT 3/4 QUART LOW AND WAS REMEDIED HOWEVER THERE SHOULD BE A LIGHT THAT COMES ON NOT A SUDDEN AND UNEXPECTED SHUT DOWN. THERE WAS NO INDICATION ON THE DASH REGARDING LOW OIL. THIS IS DANGEROUS AND COULD POTENTIALLY BE DEADLY.
#11282501 |
SERVICE SHIFTER LIGHT CAM ON FEB 2019 AND WAS REPLACED. 6 MONTHS LATER THE LIGHT CAME ON AGAIN AND WAS REPLACED FOR A 2ND TIME. OCTOBER 2019 MY CAR WAS SPUTTERING AT AN IDLE AND NOT SHIFTING CORRECTLY AND AN ENGINE COIL WAS REPLACED. NOV 2019 WHEN GOING FROM REVERSE TO DRIVE THERE WOULD BE A 15-20 SECOND LAG BEFORE IT WOULD JUMP INTO GEAR AND LUNG FORWARD. I ALSO START EXPERIENCING DELAYS WHEN ATTEMPTING TO ACCELERATE IT WOULD LAG FOR ABOUT 10 SECOND BEFORE JERKING INTO GEAR AND LUNG FORWARD AT A HIGHER SPEED. TOOK IT BACK TO THE DEALERSHIP AND CODE P0304 MISFIRE CYLINDER 4. DEALERSHIP REPLACED (UNDER POWER TRAIN WARRANTY) BOOT KIT - IGNITION COIL, LUBRICANT - DIELECTRIC, TRANSMISSION MOUNT, REPLACED VALVE BODY AND TRANS RANGE SENSOR. CAR WAS PURCHASED IN DECEMBER OF 2017 WITH 12 MILES ON IT, CURRENT MILEAGE 55,989 WITH REGULAR MAINTENANCE DONE ON...
#11281760 |
11/18/2019,WHEN I WAS GOING TO PARK AT MY DAUGHTER 'S DAYCARE ON W 87TH ST, THE ENGINE JUST STOPPED WORKING AND THE CAR COULD NOT MOVE ANY MORE.THE SCREEN SHOWED"SHIFT TO PARK OR NEUTRAL PRESS BRAKE+SELECT GEAR".WE TRIED TO DO AS THE SCREEN TOLD BUT STILL THE CAR COULD NOT MOVE. I HAD TO RETART THE CAR, THEN WE CAN MOVE AGAIN. 11/21/2019,THE SAME ISSUE HAPPENED AGAIN WHEN I JUST STARTED THE CAR AND GOING TO ENTER IN THE REMINGTON BLVD.
#11281783 |
I WAS ACCELERATING FROM A STOPPED POSITION AT A STOP SIGN AND THE CAR SHUT OF. I MANEUVERED OVER AS MUCH AS I COULD. WOULD NOT RESTART. IT WAS TOWED TO THE DEALERSHIP WHERE IT WAS DISCOVERED IT HAD NO OIL. IT HAD AN OIL CHANGE WITH IN THE LAST MONTH. IN THE TWO YEARS I HAVE OWNED IT, IT HAS HAD TO BE TOWED FOR THIS 1-2 OTHER TIMES AS IT RUNS OUT OF OIL AND SHUTS DOWN BEFORE THE RECOMMENDED OIL CHANGE DATE OR MILEAGE. I WAS NEVER INFORMED TO MONITOR THE OIL UNTIL RECENTLY. AFTER THE FIRST TIME THIS HAPPENED I WAS TOLD TO GET THE OIL CHANGED AT 4000 MILES INSTEAD OF 5000 AND I HAVE BEEN DOING THAT IT OR ADDING OIL IF I CANNOT GET IT RIGHT IN. IT ALSO HAS NO WARNING THAT IT IS LOW ON OIL.
#11280917 |
WHILE DRIVING CAR WILL COME UP WITH A MESSAGE OF SERVICE SHIFTER ON THE DASH AND ALL SHIFTER LIGHTS ARE LIT UP RED. I HAVE TAKEN TO THE DEALERSHIP MULTIPLE TIMES AND SINCE IT IS NOT ON WHEN I ARRIVE (ONCE YOU TURN THE CAR OFF AND BACK ON IT USUALLY GOES AWAY) AND SINCE IT IS NOT THROWING A CODE THERE IS NOTHING THEY CAN DO EVEN THOUGH I TAKE PICTURES EVERY TIME IT HAPPENS.
#11279505 |
SINCE JANUARY OF 2018 I HAVE BEEN HAVING CONSTANT PROBLEMS INTERNALLY WITH MY JEEP. I GOT THE JEEP IN APRIL OF 2017 WITH 14 MILES TOTAL ON IT. THE JEEP DEALERSHIP NEVER ROTATED MY TIRES WHEN THEY CHANGED MY OIL AND TOLD ME THEY DID ROTATE MY TIRES RESULTING IN ME HAVING TO GET A BRAND NEW SET OF 4 TIRES IN 2018 BECAUSE ALL THE TIRES WENT COMPLETELY BALD (TOO DANGEROUS TO DRIVE ON). MY FIRST OF 4 CYLINDERS WENT OUT IN JANUARY 2019 THAT WAS FIXED ON WARRANTY. SECOND CYLINDER OF 4 THAT WAS A DIFFERENT CYLINDER THAN THE FIRST WENT OUT FEBRUARY OF 2019 THE JEEP DEALERSHIP GAVE ME A GOOD YEAR PROGRAM AND MADE ME PAY A FEE AND THEY FIXED ALL 4 CYLINDERS. CURRENTLY IN NOVEMBER 2019 MY ENGINE LIGHT IS COMING ON AND I DO NOT KNOW WHAT THE ISSUE IS NOW. I HAVE...
#11279692 |
TRANSMISSION SHIFTS WHEN IT WANTS, GET STUCK IN GEARS AND SHIFTS HARD. HAS ALMOST CAUSED ME MULTIPLE ACCIDENTS. HAVE TAKEN IT TO JEEP MULTIPLE TIMES- THEY HAVE ZERO ANSWERS FOR ME. MY CAR ISN'T RUNNING ANY ERROR CODES SO THEY WILL NOT ADDRESS ANY ISSUES.
#11278122 |
I BROUGHT A 2016 JEEP CHEROKEE IN JULY 2017. I WAS HAVING ISSUES WITH THE CAR THE FIRST MONTH I BROUGHT IT. VEHICLE LOSES POWER WHILE DRIVING, ENGINE SHUTS DOWN, STEERING LOCKS AND THE DASH LIGHTS UP WITH A MESSAGE THAT SAYS PUT VEHICLE AND "PARK" AND THEN SELECT DESIRED GEAR.THIS ISSUES HAS HAPPENED TWICE ONCE I WAS AT AN INTERSECTION AND THE SECOND TIME I WAS ON THE FREEWAY. THIS HAS HAPPENED 3 TIMES IN THE LAST MONTH. THIS IS DANGEROUS AND SCARY AS THIS COULD HAVE CAUSED A COLLISION. I KEEP MY VEHICLE UP TO DATE ON MAINTENANCE/SERVICE. IT DOESN'T MAKE SENSE THAT I AM PAYING A CAR PAYMENT, HAVE LESS THAN 62,000 MILES ON A LESS THAN 3 YEAR OLD VEHICLE, AND HAVING THESE KIND OF SAFETY CONCERNS. . TODAY, MY CAR DIED WITH NO WARNING ON A BUSY ROAD, GIVES ME APPROXIMATELY 10 SECONDS TO PULL...
#11277367 |
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT THE SERVICE SHIFTER INDICATOR FLASHED INTERMITTENTLY ON THE INSTRUMENT PANEL. THE CONTACT CALLED OXMOOR CHRYSLER DODGE JEEP RAM (4520 SHELBYVILLE RD, LOUISVILLE, KY 40207, (502) 895-4520) AND WAS INFORMED THAT THE VEHICLE WOULD LOSE POWER WHEN IT NEEDED AN OIL CHANGE WHILE MAKING TURNS. THE DEALER STATED THAT WHEN THE OIL WAS CHANGED, THE VEHICLE WOULD OPERATE NORMALLY. THE FAILURE RECURRED AND THE DEALER STATED THAT THE OIL CHANGES NEEDED TO BE MORE FREQUENT, SUCH AS EVERY 2,000 TO 2,500 MILES. THE MANUFACTURER ADVISED THE CONTACT TO CALL NHTSA TO INQUIRE ABOUT POTENTIAL RECALLS. THE FAILURE MILEAGE WAS 7,000.
#11277393 |
WHEN STARTING OR DRIVING THE CAR, THE SERVICE SHIFTER AMONG MANY OTHER WARNINGS COME ON AND THE CAR DOES NOT FUNCTION NORMALLY AFTER THAT. IT IS VERY SLUGGISH AND JERKS WHILE ACCELERATING. THIS HAS HAPPENED WHILE STATIONARY AND WHILE IN MOTION. MULTIPLE TRIPS TO DEALERSHIPS AND TWO YEARS LATER THE PROBLEM IS STILL HAPPENING. I KNOW OF MANY PEOPLE THAT ARE HAVING THIS ISSUE AND THE MANUFACTURES ARE DOING NOTHING ABOUT IT. MY FAMILY AND I DO NOT FEEL SAFE IN THIS JEEP.
#11271634 |
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED AND LOST BRAKING AND STEERING ABILITY. THE CONTACT HAD TO MAKE MULTIPLE ATTEMPTS TO RESTART THE VEHICLE. THE FAILURE RECURRED APPROXIMATELY SIX OTHER TIMES. THE VEHICLE WAS TAKEN TO HAASZ AUTOMALL OF DALTON (315 S MILL ST, DALTON, OH 44618) WHERE THEY REPLACED THE SPARK PLUGS AND A COIL TWICE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,041.
#11269382 |
MY CAR HAS THE 2.4 L ENGINE. IT HAS BEEN BURNING OFF A LOT OF OIL. THE DEALER CHANGED THE OIL AT 12,200 MILES ON APRIL 2, 2019. WE CHECKED THE OIL LEVEL LAST WEEK AND IT WAS LOW BY 2 QUARTS. WE TOOK IT BACK TO DEALER AND THE CHANGED OIL AND STARTED A OIL CONSUMPTION TEST. WE ARE BOTH RETIRED AND DRIVE ONLY ABOUT 6,000 MILES PER YEAR. WE PURCHASED THE JEEP NEW IN MARCH 2017 WITH 11 MILES AT 5500 MILES IN NOVEMBER 2017 WE ALSO HAD A "OIL LEAK" SYMPTOMS. GOOGLE THIS PROBLEM ON THE INTERNET REVEALS MANY CUSTOMERS OF THIS 2.4L JEEP AND CHRYSLER ENGINE HAVE PROBLEMS OF OIL " BLOWING OUT" . THE DEALER SAID NO "LOW OIL " LIGHT WILL WARN YOU OF LOW OIL PROBLEM. THEY SAID THE CAR WILL STOP RUNNING WHILE DRIVING. I FIND THIS RESULT TO BE UNSAFE AND...
#11266549 |
FOR THE PAST 12 MONTHS WHILE THE VEHICLE IS IN MOTION DURING DIFFERENT TIMES OF THE DRIVING CYCLE (DRIVE, PARK, IDLE) A "SERVICE SHIFTER" LIGHT APPEARS ON THE DASH. AT THIS TIME NO OTHER LIGHT APPEARS (CHECK ENGINE, LOW OIL, ELECTRICAL ISSUE.) THIS OCCURS WHEN THE CAR HAS JUST BEEN STARTED, DRIVING, OR PARKED. IT DOES NOT MATTER THE TEMPERATURE OF THE CAR. THIS HAS BEEN NOTED BY PHOTOS OF THE SERVICE LIGHT ALSO WITH THE MILEAGE OF THE CAR. THE ISSUE SOMETIMES RESULTS IN THE CAR TURNING ITSELF OFF WHILE IT IS IN DRIVE. WHEN THIS OCCURS THE CAR MUST SIT FOR A PERIOD OF TIME FROM 1 MINUTE TO 30 MINUTES THEN THE CAR WILL TURN BACK ON WITHOUT ISSUE. THE LIGHT APPEARS WITHOUT ANY KNOWN CAUSE OR CONTRIBUTING FACTOR. THE CAR HAS BEEN TOWED TO THE DEALERSHIP WHICH IT WAS PURCHASED. THE CAR HAS A SERVICE CONTRACT....
#11257947 |
WHILE IN MOTION THE SERVICE SHIFTER LIGHT CAME ON AND GEAR SHIFT LIGHTS ARE ALL RED,P,R,N,D - I PULLED OVER SHUT OF CAR AND TURNED BACK ON AND MESSAGE AND LIGHTS WENT AWAY
#11255575 |
VEHICLE COMPLETELY SHUT DOWN WHILE DRIVING. HAD DRIVEN ABOUT 1/2 MILE ON A COUNTY ROAD, MADE A LEFT TURN AND EVERYTHING SHUT DOWN. NO STEERING, BRAKING. VERY SCARY!!! WAS ABLE TO RESTART VEHICLE AFTER ABOUT 10 MINUTES AND IMMEDIATELY DROVE HOME. HAVE NOT DRIVEN IT SINCE.
#11255423 |
'CHECK SHIFTER' LIGHT CAME ON AND ALL LIGHTS ON MY SHIFTER LIT UP AS WELL. CAR SHIFTS VERY HARD AS WELL !
#11253092 |
MOTOR USES TWO QUARTS OF OIL BETWEEN OIL CHANGES. REAR ENDED POPPING AND GRINDS WHEN TAKING OFF.
#11244873 |
I BOUGHT THE VEHICLE BRAND NEW FORM THE DEALER (FARRISH CHRYSLER JEEP DODGE RAM AT 9610 FAIRFAX BLVD. VA 22031 AND IT ALWAYS HAVE ISSUES AND STOPS RUNNING, AND I HAVE TO DROP IT OFF TO THEIR SHOP AND IT TAKES FEW DAYS TO DIAGNOSE THE PROBLEM WHICH CAUSE ME SOME PROBLEMS TO STRUGGLE WITH MY WORK SCHEDULE AND MY SON SCHOOL AND OTHER FAMILY SCHEDULES. SO I NEED TO SOLVE THIS PROBLEM AND MAKE SURE THE VEHICLE IS SAFE TO DRIVE AS I AM A SINGLE MOM AND I NEED TO NOT STRUGGLE MUCH WITH A NEW VEHICLE.
#11244472 |
WHILE DRIVING THE CAR IN THE HIGHWAY AND WITH 3 KIDS IN THE CAR I HAD THE BRAKE ,ABS, AND CHECK ENGINE LIGHT UP. I WASN'T ABLE TO DRIVE IT AFTERWARDS. I HAD TO TURN OFF VEHICLE AND WAIT A BIT THEN TURN IT ON AGAIN. THIS HAS HAPPENED TO ME SEVERAL TIMES.I HAVE CALLED THE DEALERSHIP AND THEY HAVE NO RECALLS.MY VEHICLE HAS 50,000 MILES AND HAS BEEN DOING THIS SINCE IT HAD 25,000. THD DEALERSHIP HAS ADVISED ME MY WARRANTY IS EXPIRED AND UNABLE TO FIX IT UNLESS I PAY OUT OF POCKET.
#11242336 |
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS CONSUMING AN EXCESSIVE AMOUNT OF OIL. ADDITIONAL OIL WAS ADDED TO THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TURNERSVILLE CHRYSLER JEEP (3100 ROUTE 42, SICKLERVILLE, NJ 08081) AND LILLISTON CHRYSLER DODGE JEEP (1501 N 2ND ST #47, MILLVILLE, NJ 08332, (856) 825-1937) WHERE AN OIL CONSUMPTION TEST WAS PERFORMED AND DETERMINED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 4,000.
#11240292 |
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS BURNING OIL. NAPLETON'S RIVER OAKS CHRYSLER DODGE JEEP RAM (17225 TORRENCE AVE, LANSING, IL 60438, (708) 782-4768) PERFORMED AN OIL CONSUMPTION TEST AND CONFIRMED THAT THERE WAS A FAILURE. WHEN THE CONTACT WENT ON A SHORT ROAD TRIP, HE NOTICED THAT THE OIL LEVEL WAS CLOSE TO TWO QUARTS LOW. THE MANUFACTURER PROVIDED A CASE NUMBER AND ASSIGNED A CASE MANAGER TO CALL HIM BACK. THE VEHICLE WAS CURRENTLY UNDER A THREE YEAR WARRANTY. THE CONTACT FELT THAT THE MANUFACTURER AND DEALER KNEW OF THE FAILURE PRIOR TO SELLING HIM THE VEHICLE. THE FAILURE MILEAGE WAS 23,485.
#11233950 |
"SERVICE SHIFTER" MESSAGE APPEARED ON SCREEN, ALL LIGHTS ON PNRD TURNED RED, COULD NOT SEE WHAT GEAR VEHICLE WAS IN. HAD TO TURN CAR OFF TO GET MESSAGE TO LEAVE.HAS HAPPENED NUMEROUS TIMES NOW.. VEHICLE WAS IN MOTION, ON BOTH CITY STREET AND HIGHWAY.
#11231680 |
MY VEHICLE IS 2 YEARS OLD, IT HAS JUST POPPED UP WITH A "SERVICE SHIFTER" MESSAGE. IT IS NOT ABLE TO BE REBOOTED. ALSO, WHEN THE COMPUTER IS TESTED NOTHING POPS UP TO FIX. VERY FRUSTRATING AND SEEMS LIKE THERE IS A LOT OF SIMILAR CASES.
#11229228 |
LOW OIL INDICATOR NEVER CAME ON.THE VEHICLE RANDOMLY SHUTS DOWN, WHEN THE OIL IS TO LOW WITHOUT ANY INDICATION LIGHT COMING ON THAT THE OIL IS LOW. THIS HAS BEEN A COMMON PROBLEM TO THE POINT WHERE THE DEALERS KNOW EXACTLY WHAT THE ISSUE IS. MY VEHICLE SHUT DOWN WITHOUT WARNING IN THE MIDDLE OF THE ROAD WHEN TURNING RIGHT AND INDICATED THAT I NEEDED TO PUT IT IN PARK AND RESTART IT. I CHECKED THE OIL AND IT WAS ALMOST DRY! I ADDED OIL AND WILL BE TAKING IT INTO THE DEALERSHIP! THIS JEEP ONLY HAS 25K MILES ON IT
#11228649 |
VEHICLE OUT OF OIL TWICE BEFORE NEXT OIL CHANGE. IT IS NOT LEAKING OUT ... VEHICLE MUST JUST BE USING TOO MUCH OIL??
#11222145 |
CAR WILL NOT START,HAS TO BE TOWED FOR SERVICE. FOURTH TIME FOR SAME PROBLEM. THEY INSTALLED NEW BATTERY BUT AFTER APPROX 30 DAYS IT HAPPENS AGAIN. DIED ONE MORNING BACKING OUT OF MY DRIVEWAY INTO STREET WOULD NOT START. TOWED TO DEALER. HAPPENED AGAIN FRIDAY MORNING AT DEALER NOW.
#11218791 |
I WAS ATTEMPTING TO MERGE ONTO THE INTERSTATE WHEN MY JEEP SHUT OFF ON ME WHILE ON THE ENTRANCE RAMP. MY CAR DISPLAY FLASHED THE BATTERY SYMBOL AS WELL AS THE OIL LIFE SYMBOL (OIL LIFE WAS AT 55% ACCORDING TO VEHICLE DISPLAY). IT TOOK SEVERAL MINUTES BEFORE MY JEEP WOULD START AGAIN. I AM UNSURE IF THE EXACT CAUSE BUT I WOULD ASSUME THAT IT IS A SAFETY FEATURE TO PROTECT THE ENGINE, HOWEVER IT PUT ME IN A SITUATION THAT COULD HAVE EASILY COST ME MY LIFE.
#11218106 |
AT 26,600 MILES (3 MONTHS AGO) MY JEEP STALLED UPON EXECUTING A LEFT TURN. NO PRIOR INDICATION. THE ENGINE JUST STALLED. TOOK 5 TIMES TO RESTART. APPARENTLY, MY OIL WAS EXTREMELY LOW WITHOUT VEHICLE INDICATION. OIL CHANGE PRIOR TO THIS FIRST INCIDENT WAS AT 21,676 MILES. NOW AT 28,900 MILES, AND MY VEHICLE STALLED THIS MORNING UPON EXECUTING A LEFT TURN AT 2 SEPARATE TIMES EN ROUTE TO WORK, IN AN INTERSECTION. EACH TIME THE VEHICLE STALLS, THE IN CAB WARNING "DING" OCCURED, ENGINE STALLS, AND THE ENGINE AND BATTERY DASHBOARD INDICATORS ILLUMINATE. IT TAKES PUTTING THE VEHICLE IN PARK AND 3-5 ATTEMPTS TO RESTART. NO PRIOR DRIVER WARNINGS LEADING UP TO THE STALL.
#11218111 |
I HAVE A FEW PROBLEMS THAT IS GOING ON WITH MY JEEP. ONE, THERE HAS BEEN A FEW OCCASIONS WHERE I AM DRIVING MY JEEP, AT A SLOW SPEED, AND IT WILL DING AND LOCK UP. THEN IT WILL SHUT OFF. I WILL HAVE TO SIT FOR A FEW MINUTES BEFORE IT WILL ALLOW ME TO CRANK IT AGAIN. I HAVE ALSO HAD AN ISSUE WHERE WHEN DRIVING MY JEEP TO MY DESTINATION, IT DOES FINE. BUT ONCE I PARK, THE CAR WILL NOT START AGAIN UNLESS JUMPED OFF. I REPLACED THE BATTERY EXPECTING THAT TO FIX IT, BUT IT DID NOT. I HAVE TAKEN IT TO A DEALERSHIP MULTIPLE TIMES AND NO ONE CAN FIND A PROBLEM. THERE HAS ALSO BEEN SOME PROBLEMS WITH IT THROWING A CHECK ENGINE LIGHT. THE CODE SAYS THROTTLE POSITION SENSOR. WHEN I TAKE IT SOMEWHERE, THEY SAY THE THROTTLE POSITION SENSOR IS FINE....
#11217680 |
I AM HAVING A MAJOR ISSUE WITH MY 2017 JEEP CHEROKEE AND ITS SEEMS AS THOUGH THIS ISSUE IS RUNNING RAMPANT NATION WIDE. FURTHERMORE IT SEEMS AS THOUGH FIAT-CHRYSLER KNOWS ABOUT IT AND IS DOING NOTHING. MY 2017 JEEP CHEROKEE 2.4L WAS PURCHASED FROM DAN ON 7/17/2017. SINCE THEN, IT HAS BEEN HAVING ENGINE PROBLEMS. . IN DOING SO, IT APPARENTLY GETS SO LOW THAT THE ENGINE CUTS OFF MID DRIVING AND I LOSE ALL POWER, STEERING INCLUDED. THIS IS CLEARLY A SAFETY ISSUE AS I HAVE MY 4 AND 2 YEAR OLD IN THE CAR WITH ME AND THIS HAS HAPPENED MULTIPLE TIMES IN THE LAST 6 MONTHS. THIS STARTED HAPPENING WHEN THE CAR HAD LESS THAN 25,000 MILES ON IT. THERE ARE COUNTLESS FORUMS ONLINE THAT DISCUSS THIS ISSUE WITH JEEP CHEROKEES. CAR IS RUNNING DRIVING AT APPROX 30MPH WHEN ALL OF A SUDDEN WARNING INDICATORS COME ON...
#11217448 |
WHILE DRIVING VEHICLE SHUTS OFF WITH OUT WARNING. START IS IMPOSSIBLE FOR 30-45 SECONDS. NO CHECK ENGINE LIGHT AND NO DRIVABILITY ISSUES BEFORE OR AFTER VEHICLE SHUT DOWN. HAS HAPPENED TWICE IN THE LAST FEW WEEKS
#11217512 |
MY 2017 JEEP CHEROKEE WITH LITTLE UNDER 45,000 STALLED THIS MORNING ON MY WAY TO WORK. THE CAR LOST STEERING/BRAKING CONTROL. THE BATTERY LIGHT CAME ON AND STATED I NEEDED TO SHIFT TO PARK THEN TO DESIRED GEAR. MY JEEP WOULD NOT RUN AT THIS POINT. I HAD TO WAIT A GOOD 5 MINUTES UNTIL I WAS ABLE TO ATTEMPT STARTING MY VEHICLE. HOWEVER, WHEN ATTEMPTING TO START THE VEHICLE IT DID NOT START ON THE FIRST 2 TRIES. THE 3RD TIME IT FINALLY STARTED. FURTHERMORE, AFTER LETTING MY VEHICLE SIT AND COOL ONCE I GOT TO MY WORK LOCATION WHICH IS 40 MILES AWAY. I AND ANOTHER CO WORKER CHECKED THE OIL, AND THE OIL BARELY REGISTERED ON THE DIPSTICK. I WILL BE GOING TO GET THE OIL CHANGED AGAIN SINCE THE OIL WAS DARK AND SMELLED BURNT. THIS IS NOT THE FIRST TIME I'VE HAD ISSUED WITH THE...
#11210578 |
WAS DRIVING THE CAR GOING ABOUT 25 MPH WHEN THE ENGINE JUST STOPPED AND DASHBOARD SCREEN SAID PUT CAR IN PARK TO START IGNITION. CAR WOULD NOT START FOR MULTIPLE ATTEMPTS UNTIL 5 MINUTES HAD PASSED THEN RESTARTED, ONLY WARNING ON CAR WAS OIL CHANGE REQUIRED, NO LOW OIL OR OIL PRESSURE WARNING. WAS TOLD BY TECHNICIAN THAT THE ENGINE WILL TURN OFF AT ANY TIME IF OIL VOLUME OR PRESSURE IS LOW. NO WARNING ABOUT THIS ON DASHBOARD NOR ON JEEP APP NOR IN OWNERS MANUAL. ATTACHING WEB PAGE OF OVER 200 JEEP CHEROKEE OWNERS WITH SAME EXPERIENCE OF ENFINE STOPPING WHILE IN DRIVE, SOME AT HIGH SPEEDS.HTTP://WWW.CARPROBLEMZOO.COM/JEEP/CHEROKEE/ENGINE-SHUT-OFF-WITHOUT-WARNING-PROBLEMS.PHP IS LINK TO SITE WITH INDIVIDUAL COMPLAINTS ABOUT SAME ISSUE, WENT TO DEALER AND HAD OIL CHANGED AND ISSUE SEEMS TO BE RESOLVED BUT AM WORRIED THAT WITH TIME WILL HAPPEN EVERY TIME DUE FOR OIL CHANGE
#11210742 |
FOR NO APPARENT REASON THE "SERVICE SHIFTER" MESSAGE APPEARS ON THE INSTRUMENT PANEL BLOCKING MOST OTHER ACTIVE DRIVING INFORMATION AND ALL DOTS ON THE SHIFTER HOUSING BECOME RED. SEE PICS. THIS HAS OCCURRED COUNTLESS TIMES SINCE WE PURCHASED THE VEHICLE IN 2018, BUT DOES NOT APPEAR TO AFFECT IT'S DRIVING CAPABILITY. I HAVE COMBED THROUGH COUNTLESS JEEP FORUMS ON THE INTERNET AND WOULD SAY IT IS A VERY COMMON PROBLEM HOWEVER WITH NO CLEAR SOLUTION. JEEP HAS FAILED TO ADDRESS THIS ONGOING ISSUE AND I AM UNCERTAIN OF THE POTENTIAL RISK I AM TAKING BY CONTINUED DRIVING OF THIS VEHICLE AND WHAT EFFECT THIS ACTUALLY HAS ON THE VEHICLE AND ITS FUTURE DRIVABILITY
#11209195 |
I BOUGHT MY CAR BRAND NEW IN MAY OF 2017 AFTER 48,000 MILES THE "SERVICE SHIFTER" LIGHT CAME ON AND I TOOK IT INTO MY SERVICE DEPT AND THEY HAD TO REPLACE THE SHIFTER. I WAS TOLD FOR THIS MAKE AND MODEL REPLACING THE SHIFTER WAS NOT A BIG DEAL. AFTER 56,000 MILES I CAME IN WITH A TRANSMISSION ISSUE. I WAS 600 MILES FROM AN OIL CHANGE AND MY CAR WAS ACTING LIKE IT NEEDED THE OIL CHANGED AND I TOOK IT IN TO MY SERVICE DEPT AND THEY DID AN OIL CONSUMPTION TEST ON IT AND ENDED UP HAVING TO REPLACE THE WHOLE ENGINE. NOW I AM AT 62817 MILES AND THE "SERVICE SHIFTER" LIGHT IS BACK ON. BOTH TIMES THE SERVICE SHIFTER LIGHT CAME ON MY VEHICLE WAS AT REST BUT CONTINUED AS I WAS DRIVING. WHEN THEY REPLACED MY ENGINE THE VEHICLE WOULD SPUTTER AND JERK...
#11209058 |
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. ORANGE COAST CHRYSLER JEEP DODGE RAM (2929 HARBOR BLVD, COSTA MESA, CA 92626, (714) 549-8023) DIAGNOSED AND REPLACED THE ENGINE AND OIL, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE FAILURE MILEAGE WAS 31,000.
#11207727 |
IN AUG 2018 I GOT A SERVICE SHIFTER WARNING AND ALL THE LIGHTS AT THE SHIFTER LIT UP. THE SHIFTER BEZEL AND HARNESS REPLACEMENT REPAIR WAS COVERED UNDER WARRANTY. THEN IN MAY 2019 I GOT THE SAME WARNING, AND WHILE DRIVING ON THE INTERSTATE I SUDDENLY LOST ACCELERATION. I WAS UNABLE TO ACCELERATE OVER 30 MPH, THE VEHICLE WAS STUTTERING, AND ACTING LIKE IT WOULD SHUT OFF. I WAS ABLE TO DRIVE TO A NEARBY JEEP DEALERSHIP. THE DEALERSHIP KEPT THE VEHICLE FOR SEVERAL DAYS. THEY FIRST STATED THEY WOULD NEED TO REPLACE ALL THE SPARK PLUGS AND RECOMMENDED A FUEL INDUCTION CLEANING SERVICE, BOTH OF WHICH I WOULD NEED TO PAY AS THEY WERE NOT COVERED UNDER THE EXTENDED WARRANTY. SEVERAL DAYS LATER THE DEALERSHIP CONTACTED ME TO ADVISE THE REPAIRS THEY HAD ATTEMPTED HAD NOT REPAIRED VEHICLE. THEY THEN PERFORMED A COIL PACK REPLACEMENT AND THIS WAS COVERED...
#11207795 |
CPSC: HAS ANYONE REPORTED THAT JEEP CHEROKEES WITH A 4 CYLINDER ENGINE ARE JUST SHUTTING OFF WHEN OIL DOES NOT GET TO THE UPPER PART OF THE ENGINE. IT HAS HAPPENED TO US AND QUITE A FEW OTHERS APPARENTLY. I KNOW THE PROBLEM IS NOT UNIQUE TO US. THIS IS AN UNSAFE SAFETY FEATURE AND DOWNRIGHT DANGEROUS. *DT *JS *TR
#11207152 |
AT 38,000 MILES ON OUR NEW JEEP, THE SPARK PLUGS ARE GROUNDING OUT FOR SOME UNEXPLAINED REASON AND BURNING A HOLE IN THE BOTTOM OF THE COIL PACKS BOOT. CAUSING THE PLUG AND COIL PACKS TO BURN UP. I'M BEING TOLD IT'S A MANUFACTURES PART DEFECT THAT JEEP HASN'T RECOGNIZED YET. IT'S HAPPENED 3 DIFFERENT TIMES AND JEEP WON'T DO ANYTHING ABOUT IT. THIS PROBLEM HAS ALMOST COST MY WIFE AND KIDS THEIR LIFE, DUE TO GETTING ON THE HIGHWAY AND THE JEEP STARTS TO MISFIRE!!!!
#11207175 |
I WAS IN MOTION ON MY WAY TO TAKING MY CHILD TO SCHOOL UPON A BRIDGE RAMP CAME TO STOP SIGN ONCE I BEGAN TO MOVE FORWARD AFTER THE STOP I FELT A JOLT IN THE ENGINE AS IT SHIFTED INTO GEAR THE SERVICE SHIFTER LIGHT CAME ON I CONTINUED TO DRIVE TO GET TO SAFETY AND THE SERVICE SHIFTER LIGHT WENT OFF . I THOUGHT IT WAS JUST A GLITCH SO I DROVE MY SON TO SCHOOL AND ON RETURNING BACK HOME THE ENGINE LIGHT CAME ON THE VEHICLE STARTED JERKING VIOLENTLY AND I HAD TO HAVE IT SERVICED . DUTCH MILLER IN CHARLESTON WV SAID IT WAS SENSOR NUMBER THREE AND THAT IT WAS REPLACED. NOT EVEN TWO WEEKS LATER HAD THE SAME ISSUE HAD IT REPAIRED AND JUST THREE DAYS AGO I HAVE HAD IT REPAIRED AGAIN! TODAY JUST 3 DAYS AFTER REPAIR THE SERVICE SHIFTER LIGHT...
#11207068 |
MY ENGINE GUZZLES OIL AND SHUTS OFF WHILE DRIVING! THIS IS THE 2ND TIME THIS HAS HAPPENED!
#11203881 |
BEGINNING IN DEC 17 JUST A FEW WEEKS AFTER PURCHASE IT STARTED SHUTTING OFF WHILE DRIVING. IT STARTED ONLY ON RIGHT TURNS THEN ESCALATED TO PRETTY MUCH ANYTIME. ALMOST A YEAR LATER THEY WERE ABLE TO SUPPOSEDLY REPLICATE PROBLEM AND REPLACED THE ENGINE IN DEC18. JUST A COUPLE WEEKS AFTER ENGINE REPLACED VEHICLE BEGAN DOING THE SAME THING AND I HAVE REPEATEDLY TAKEN IT BACK AND THEY CAN NEVER REPLICATE PROBLEM. THIS CAN HAPPEN IN 2 MILES - 500 MILES OR NOT AGAIN UNTIL 1200 MILES. IT IS UNPREDICTABLE AND I HAVE SOMEHOW AVOIDED SEVERAL BAD ACCIDENTS DUE TO THIS. I CANNOT TAKE ANYONE IN MY VEHICLE FOR FEAR OF LIABILITY AND SOMETHING BAD WILL HAPPEN DUE TO THIS PROBLEM. I GET NO HELP FROM CORPORATE OR THE DEALER EXCEPT ' SORRY WE CAN'T REPLICATE IT' VEHICLE HAS BEEN TOWED IN ON APRIL 19 AND AS OF TODAY THEY CANNOT...
#11195382 |
WHEN MAKING A LEFT HAND TURN, VEHICLE STALLED OUT COMPLETELY, JUST SHUT OFF, UPON TAKING TO THE DEALERSHIP, THEY BEGAN AN OIL CONSUMPTION TEST AND FOUND IT TO BE USING OIL, HAVING TO ADD 1 QUART EVERY 1,000 MILES, AFTER READING FORUMS, CHRYSLER HAS HAD A PROBLEM WITH THIS FOR A FEW YEARS ON THEIR 2.4 ENGINES, AND IT IS NOT DOING ANYTHING ABOUT IT. THEY TOLD ME THE ENGINE SHUTTING OFF WAS A FEATURE WHEN THE OIL GETS LOW, SO IT DOESN'T CAUSE FURTHER ENGINE DAMAGE. IF I WOULD HAVE BEEN ON A BUSY ROAD WITH TRAFFIC, THIS COULD HAVE BEEN SERIOUS. THE LINK SHOWS YOU ONE OF THE MANY FORUMS I HAVE FOUND REGARDING THIS ISSUE. I AM VERY FAITHFUL ON OIL CHANGES, SO THIS WAS NOT DUE TO ANY TYPE OF NEGLIGENCE ON MY PART REGARDING THE OIL. HTTP://WWW.CARPROBLEMZOO.COM/JEEP/CHEROKEE/2016/POWER-TRAIN-PROBLEMS.PHP
#11192037 |
JEEP STALLS COMPLETELY WITHIN A FEW BLOCKS OF START UP DURING A TURN. I HAVE TO PUT THE CAR IN PARK AND RESTART IT. RESTART IS LABORED, AND ON AT LEAST 2 OCCASIONS, I HAD TO TRY MORE THAN ONCE TO RESTART THE CAR. MILEAGE IS UNDER 37,000. THE SERVICE DEPARTMENT AT THE DEALERSHIP RECOGNIZED THE PROBLEM WHEN I CALLED THEM, AND HAS PERFORMED AN EARLY OIL CHANGE. THAT SEEMS TO HAVE FIXED THE PROBLEM,AT LEAST TEMPORARILY. THEY INSTRUCTED ME TO RETURN THE CAR TO THEM IN 2000 MILES FOR THEM TO CHECK THE OIL.
#11190423 |
1ST, MY ENGINE LIGHT IS ON DUE TO A FAULTY THERMOSTAT IN THE ENGINE. I'M DISPLEASED A 2 YEAR OLD CAR HAS SUCH AN ISSUE. I'VE BEEN TOLD IT'S A COMMON PROBLEM OR DEFECT. 2ND MY CRUISE CONTROL GOES ROGUE AT TIMES AND SPEEDS UP EXCESSIVELY IF NO INTERVENTION HAPPENS TO STOP IT.
#11190456 |
ENGINE LIGHT IS ON DUE TO DEFECTIVE THERMOSTAT. IT'S NOT RIGHT MAKING SOMEONE PAY FOR A DEFECTIVE PART ON A 2YR OLD VEHICLE DUE TO POOR QUALITY! IF AMERICAN CARS ARE SO GOOD THEN WE SHOULDN'T HAVE ISSUES LIKE THIS.
#11190200 | Fire
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH, THERE WAS A POPPING SOUND UNDER THE HOOD. THE CONTACT PULLED OFF OF THE ROADWAY AND, WITHOUT WARNING, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT WAS CALLED AND WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT THE ENGINE COMPARTMENT WAS DESTROYED. THE VEHICLE WAS NOT YET DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
#11190249 |
THE VEHICLE WILL STALL/DIE WHILE DRIVING. THERE IS NO POWER STEERING OR BRAKING. THIS HAS HAPPENED MULTIPLE TIMES INCLUDING WHILE DRIVING ON THE FREEWAY AT 60 MPH. I WAS TOLD BE THE DEALERSHIP THAT THIS IS A FAIL SAFE THAT IS IN PLACE TO PROTECT THE CAR FROM LOW OIL. AFTER THE FIRST INCIDENT, I KEPT CAREFUL WATCH ON MY MILEAGE AND OIL STATUS BUT DID NOT PHYSICALLY CHECK MY OIL. NOW WITH 600 MILES TO GO BEFORE THE NEXT SUGGESTED OIL CHANGE, THE CAR HAD STALLED THREE TIMES IN A WEEK. IT IS INCREDIBLY DANGEROUS BECAUSE IT CAN HAPPEN AT ANY TIME. THE CAR WILL NOT START AGAIN RIGHT AWAY. I'VE JUST DROPPED IT AT THE DEALER AND THEY SAID THIS IS COMMON WITH THIS ENGINE AND THAT I MAY NEED TO PHYSICALLY CHECK MY OIL EVERY 1000 MILES TO ENSURE IT IS NOT LOW. THIS IS UNACCEPTABLE. THIS...

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