NHTSA Complaint #11281760 — 2017 JEEP CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11281760
Vehicle	2017 JEEP CHEROKEE
Component	ENGINE
Date of Incident	November 21, 2019
Date Filed	November 22, 2019
Mileage	21,671 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

11/18/2019,WHEN I WAS GOING TO PARK AT MY DAUGHTER 'S DAYCARE ON W 87TH ST, THE ENGINE JUST STOPPED WORKING AND THE CAR COULD NOT MOVE ANY MORE.THE SCREEN SHOWED"SHIFT TO PARK OR NEUTRAL PRESS BRAKE+SELECT GEAR".WE TRIED TO DO AS THE SCREEN TOLD BUT STILL THE CAR COULD NOT MOVE. I HAD TO RETART THE CAR, THEN WE CAN MOVE AGAIN. 11/21/2019，THE SAME ISSUE HAPPENED AGAIN WHEN I JUST STARTED THE CAR AND GOING TO ENTER IN THE REMINGTON BLVD.

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