NHTSA Complaint #11269382 — 2017 JEEP CHEROKEE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11269382 |
| Vehicle | 2017 JEEP CHEROKEE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 16,034 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
MY CAR HAS THE 2.4 L ENGINE. IT HAS BEEN BURNING OFF A LOT OF OIL. THE DEALER CHANGED THE OIL AT 12,200 MILES ON APRIL 2, 2019. WE CHECKED THE OIL LEVEL LAST WEEK AND IT WAS LOW BY 2 QUARTS. WE TOOK IT BACK TO DEALER AND THE CHANGED OIL AND STARTED A OIL CONSUMPTION TEST. WE ARE BOTH RETIRED AND DRIVE ONLY ABOUT 6,000 MILES PER YEAR. WE PURCHASED THE JEEP NEW IN MARCH 2017 WITH 11 MILES AT 5500 MILES IN NOVEMBER 2017 WE ALSO HAD A "OIL LEAK" SYMPTOMS. GOOGLE THIS PROBLEM ON THE INTERNET REVEALS MANY CUSTOMERS OF THIS 2.4L JEEP AND CHRYSLER ENGINE HAVE PROBLEMS OF OIL " BLOWING OUT" . THE DEALER SAID NO "LOW OIL " LIGHT WILL WARN YOU OF LOW OIL PROBLEM. THEY SAID THE CAR WILL STOP RUNNING WHILE DRIVING. I FIND THIS RESULT TO BE UNSAFE AND UNACCEPTABLE. WHAT IS THE NHTSA DOING ABOUT THIS COMMON PROBLEM?
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