NHTSA Complaint #11210742 — 2017 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11210742
Vehicle 2017 JEEP CHEROKEE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 41,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

FOR NO APPARENT REASON THE "SERVICE SHIFTER" MESSAGE APPEARS ON THE INSTRUMENT PANEL BLOCKING MOST OTHER ACTIVE DRIVING INFORMATION AND ALL DOTS ON THE SHIFTER HOUSING BECOME RED. SEE PICS. THIS HAS OCCURRED COUNTLESS TIMES SINCE WE PURCHASED THE VEHICLE IN 2018, BUT DOES NOT APPEAR TO AFFECT IT'S DRIVING CAPABILITY. I HAVE COMBED THROUGH COUNTLESS JEEP FORUMS ON THE INTERNET AND WOULD SAY IT IS A VERY COMMON PROBLEM HOWEVER WITH NO CLEAR SOLUTION. JEEP HAS FAILED TO ADDRESS THIS ONGOING ISSUE AND I AM UNCERTAIN OF THE POTENTIAL RISK I AM TAKING BY CONTINUED DRIVING OF THIS VEHICLE AND WHAT EFFECT THIS ACTUALLY HAS ON THE VEHICLE AND ITS FUTURE DRIVABILITY

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