NHTSA Complaint #11688093 — 2017 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11688093
Vehicle	2017 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	September 18, 2025
Date Filed	September 18, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

A SERVICE SHIFTER message appeared out of nowhere, and now all the lights turn on regardless of which gear I'm in. After a quick internet search, it appears MANY people have experienced this exact same issue with various Jeep models. It seems this is an issue the company should take responsibility for and fix with a recall. The parts to replace this faulty design are expensive, and a repair shop cost would be exorbitant.

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