NHTSA Complaint #11190249 — 2017 JEEP CHEROKEE

THE VEHICLE WILL STALL/DIE WHILE DRIVING. THERE IS NO POWER STEERING OR BRAKING. THIS HAS HAPPENED MULTIPLE TIMES INCLUDING WHILE DRIVING ON THE FREEWAY AT 60 MPH. I WAS TOLD BE THE DEALERSHIP THAT THIS IS A FAIL SAFE THAT IS IN PLACE TO PROTECT THE CAR FROM LOW OIL. AFTER THE FIRST INCIDENT, I KEPT CAREFUL WATCH ON MY MILEAGE AND OIL STATUS BUT DID NOT PHYSICALLY CHECK MY OIL. NOW WITH 600 MILES TO GO BEFORE THE NEXT SUGGESTED OIL CHANGE, THE CAR HAD STALLED THREE TIMES IN A WEEK. IT IS INCREDIBLY DANGEROUS BECAUSE IT CAN HAPPEN AT ANY TIME. THE CAR WILL NOT START AGAIN RIGHT AWAY. I'VE JUST DROPPED IT AT THE DEALER AND THEY SAID THIS IS COMMON WITH THIS ENGINE AND THAT I MAY NEED TO PHYSICALLY CHECK MY OIL EVERY 1000 MILES TO ENSURE IT IS NOT LOW. THIS IS UNACCEPTABLE. THIS FAIL SAFE PUT ME AT RISK ON A HIGHWAY AND ON A HIGHWAY ENTRANCE RAMP. I ALSO SHOULD NOT HAVE TO PHYSICALLY CHECK MY OIL ON A NEW CAR AND PAY TO GET OIL CHANGES MORE FREQUENTLY THAN SUGGESTED. THE CAR HAS STALLED ON A NEIGHBORHOOD SURFACE STREET TWICE, ON A HIGHWAY ENTRANCE RAMP ONCE AND ON THE HIGHWAY AT FULL SPEED. I HAVE ALWAYS BEEN DRIVING STRAIGHT. A MESSAGE COMES ON THAT SAYS, "SHIFT TO PARK OR NEUTRAL, PRESS BRAKE TO SELECT GEAR". I HAVE SEEN MANY SIMILAR COMPLAINTS ON THE INTERNET.