2017 HONDA PILOT Engine Problems

The engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. It's very serious safety issue when this problem happened on the road. I visited HONDA service twice for fixing this problem but they couldn't fix it. Pilot does not have the ability to completely stop the automatic Engine Stop-Start function, so I have to manually turn off the Auto Stop-Start function every time I start the engine. But sometimes we forget to turn this feature off. And this problem is recurring again and again. I'm going to log it here because one day I'm in danger of a following car crashing into my car because of this problem.

The vehicle is equipped with auto idle/engine disable. When stopped at a stop light and depressing the brake pedal, the engine shut downs. The engine is supposed to restart on releasing the brake pedal. On a number of occaisions the engine has not restarted, but rather has stalled, leaving me stalled in traffic. It takes several seconds (which feels like a lot when cars are driving around you, honking, etc.) for the engine to completely shut down and then restart. And sometimes the restart is not smooth. Takes time. The dealer service has not reproduced the problem - they did suggest that I replace the battery to see if that would help. It seemed to help a bit - but the problem returned after a short while. This has occurred approximately 5-6 times. I now try to remember to disable the auto idle feature on entering the car. The default...

What component or system failed or malfunctioned, and is it available for inspection upon request? Yes it is available for inspection upon request The start/stop idle feature doesnt work sometimes. The car is supposed to turn off when you come to a stop light or any stop at all. You put on your break and the car stops and then when you start to go the car turns back on and off you go. For about a year now this has been malfunctioning and my car just stalls. Twice now in the last 6 months this has happened where I have been stuck in traffic with cars yelling and honking there horns at me. How was your safety or the safety of others put at risk? Countless times in the last year my life, my childrens life, and those drivers around me have been at risk. There isn't any warning...

Idle stop engages and cuts the car off, but it won't start back up automatically. We have to put the car in park and try to restart it completely. Sometimes it takes multiple attempts; long enough to miss a cycle at the stop light.

After stopping and the auto start-stop system is utilized to turn off the engine, the engine does not restart on its own when releasing the brake pedal. The vehicle must be shifted to park, turned off, and restarted before you can begin driving again. This has happened many times and poses a major safety risk since it happens predominantly at stop lights.

For years the stop and auto-start feature will not restart automatically. Sometimes the entire vehicle itself will shut down, lose, power, then restart by itself. It is more frequent now. Last week while on the freeway, the car shut down and failed to restart altogether. The engine did not respond. I had to put it in neutral and restart the car. I had to attempt to restart it a couple of times before it finally turned on again.

While at a stoplight, my auto start/stop feature shut the engine down. When I released the brake after the light turned green, the car didn’t restart. Instead it shutdown in put the car in neutral. This resulted in traffic being halted and me frantically attempting to get it restarted. After getting it back in park, I was able to get it restarted.

When stopped, the engine idles off but when I go to accelerate, the engine shuts off. This is becoming a safety issue as the last two times were on a highway although it is really always a safety issue. Last year the dealer had me get a new battery. While that worked for a bit, the issue is back and worse than ever.

The auto stop/start feature is defective. It turns off the engine when stopped at red lights, but many times the engine then fails to start again when the gas pedal is pressed when the light is green, and the car stalls. This has left us stalled in intersections many times, and sometime it takes 10-15 minutes before the car starts again. We even had to call for a tow once. This problem has been ongoing for a few years and I have communicated it to my Honda dealership many times, and have brought it in multiple times, and they have failed to rectify the issue.

While a stop light, the Idle Stop feature engaged as normal, however when the brake was released the engine failed to restart. This is not the first time this has happened, but this time following the instructions on display, place vehicle in park and press the Start/Stop button, didn't work. It was at night and I figured I would turn off the lights and radio to help. It took 4 or 5 attempts to get the vehicle to restart. This happens more frequently when idle stop is engaged short order, such as in a long line waiting for a left turn.

I stopped at a red light and the idle stop function shut down like it should. When the light turned green, I let my foot off the brake and it stalled out. Some of the dummy lights came on and it stated that I needed "To start engine: brake + push" and shows the break pedal and the Start engine button on the dashboard. So I did. It did nothing. I had to turn the car off and try to restart it. I had to do this 3 times for it to finally start back up so I could drive off. This has happened to me a total of 6 times now. All but one time was at a red light, once being at a roundabout as I was slowing down for a car coming toward me. Today I had to restart it 4 times, open my car door, take...

Vehicle idle or auto start /stop is not functioning.. It has happened multiple times incluiding today 09/23/2022, were the vehicle shuts of and it doesnt start.. All this codes and instructions come up to try to turn the vehicle back on... It always happens is a street light and most of the time is a busy intersection with cars honking and the vehicle is off... IT IS VERY UNSAFE... It takes a couple of minutes to start the car on.. My wife has been stranded for 10 minutes in the middle of traffic going by trying to start the car.. I had this issue at 40k miles and took it to the dealership and paid $746.96 to get the Valve adjusted to correct auto start... Now at 73k miles is happening again... It started at 60k.. Today 09/23/2022 im at the dealership and they say the cant find any code...

The contact owns a 2017 Honda Pilot. The contact stated that while stopped at a stop sign or light with the brake pedal depressed, the engine turned off; however, when the brake pedal was released the engine failed to restart as designed. The contact stated that the START/STOP button had to be depressed to start the vehicle. The contact stated that no warning lights were illuminated. The vehicle was taken to the dealer for diagnostic test however, the dealer was not able to determine the cause of the failure. The contact stated that the dealer replaced an unknown gasket, checked the battery, and performed a warranty valve adjustment but the failure continued. The vehicle had been to the dealer at least twice for the failure. The contact stated that upon picking up the vehicle from the dealer, the failure reoccurred. The manufacturer was made aware of the failure and a...

Multiple times in the past year the car has stalled when at a complete stop. It's when the car idles down and then we try to go by stepping on the gas. The engine dies completely and we need to put the car in park and then restart the car. This is very dangerous when in traffic on the highway or starting on a green light or stop sign with cars behind us. We've talked to the dealer numerous times and they haven't had any solutions. We need this fixed but think Honda should be paying for it, not us.

5 times now we have been stopped in traffic and the auto stop/start function correctly stopped the engine but the car would not start back despite multiple attempts. Thankfully after about 30-40 seconds the dash lights come back on then the start button will respond and the car will crank and run normally

On many occasions, when the vehicle is stopped (at a light or in gridlock), when I remove my foot from the brake to apply the gas, the engine stops and the vehicle shuts down all systems (audio, nav, etc). When this happens, for a very brief time (too short to get a photo) warning lights related to the collision and/or emergency braking systems flash. After those lights go away, the dashboard lights indicate that the vehicle is in neutral (not by my doing) and that I must press the brake, put the vehicle in park, and restart the vehicle. This process does not always work the first time and the delay of turning off and restarting the car, even when it does work, causes a dangerous situation in traffic. When this happens on a downward hill, my vehicle rolls forward as it “dies” and I am sometimes stuck in the...

On multiple occasions now my Pilot has completely shut down while the auto-idle is on and I have been unable to restart it quickly. My young children and I have been stuck in traffic multiple times unable to move or get out of the way of oncoming traffic due to this and most recently on 9/16/22 I was almost hit due to be unable to restart my vehicle. I typically keep the auto-idle off for this reason but if I forget to turn it off, it happens again. I purchased my car on 7/06/22 and this has happened 3 times (which is a very high percentage of the time the auto-idle is accidently left on). I have tried to take it into be serviced but it does not happen every time so they have been unable to assist. There are no lights on, messages or any indication when this happens,...

The car sometimes fails to restart on its own from a complete stop at a traffic light or stop sign with the Auto Start/Stop function engaged. Furthermore, on two recent occasions the car would not start at all after it was turned off to get gas. One of those times it sat for 40 minutes at the gas pump while waiting for a jump start (it eventually started on its own), and the other it had to be towed to the dealer. After the first incident, we were told there was nothing wrong with the battery and a month later, when the car had to be towed, we were told the battery was completely dead. The concern with the start/stop trouble has been reported to the dealer and we were told there was nothing they could see. There have been no warning lights, lamps or messages. The start/stop problem began...

When stopped the engine shuts off. It does not always turn back on when attempting to accelerate.

Vehicle failed to restart when stopped at signal light the idle function shut the vehicle down but I had to completely restart the engine rather than it automatically restart as usual. A real traffic hazard

Engine fails to restart on its own from a complete stop at a traffic light or intersection with the Auto-Idle Stop engaged.

Since purchasing my car in 2018 the idle stop sometimes seemed like it "glitched". It would take an extra second or two to restart, the radio would turn on and off and lights on the dash would flash, but the car still worked. Within the last few months I've had 3 occasions where the car just wouldn't start again when I hit the gas. I need to shut the entire car off, wait a few seconds, and restart the entire car. This is extremely scary when you are stopping for a quick turn and an huge safety concern when your car won't go when you hit the gas during an unexpected stop (during a turn, at a red light, stop sign, etc.)

My 2017 Honda Pilot has intermittent issues with the automatic idle feature at stops. It will sometimes stall out completely, requiring me to shift to park and restart the car completely. This feature has never worked properly; therefore, I have to shut the feature off everytime I drive for safety. I have told my dealer about this problem numerous times and they have “not been able to replicate” the problem. They have replaced battery for this reason at least once but it did not fix the problem.

On multiple occasions, the engine idle stop system has failed to restart the engine at an intersection when releasing the brake leaving the car disabled in a dangerous situation. This started after about 20k miles. When it happens the car is fine until brake release. It seems to try to restart but the entire car loses power. No lights, no anything. Won't restart at first either. After a few moments trying to get it to restart it will fire up and you can put it back in drive and continue. I did note it happened less when I replaced the battery for a while. Dealer has replaced fuel rail and ignition switch to no avail. As a car guy I can say when it happens it's almost like there is not enough power to throw the starter. At that moment it's like all the power is sapped away like a...

When my car had the engine disable feature on the car will stall out usually at traffic lights or even in the middle of intersections. When it stalls it will not start sometime for a few minutes. I have been stranded in the middle of intersections multiple times and cars have come close to hitting me

Multiple times the cars engine shuts down at a light due to the auto start/stop and then stalls immediately when trying to restart the car to proceed. It takes a few attempts to restart the car .

I have experienced several instances where the vehicle's auto stop-start system fails to restart the vehicle's engine after a stop. This has happened 2-5 times. Specifically, when the vehicle is at a full stop (with brake fully depressed), the auto stop-start system is designed to stop the engine to conserve fuel by turning the engine off. During the episodes at issue, the system works correctly to stop the system. However, when I have released the brake pedal and attempted to resume driving, the engine has failed to restart and the power system appears to fail/reset. The vehicle then requires that I attempt to restart it using the stop/start button. On at least one occasion, I had to make multiple attempts to restart the vehicle before it finally began operating again. This situation often results in the vehicle obstructing traffic for an extended period of time and creating a dangerous situation....

The problem is related to the start/stop system. When the car is stopped in a red light or crossing the system turns the engine off. When the breaks are released and the system tries to restart the engine, the engine does not start and the car goes off. The panel turns off. After 2-3 seconds the panel lights goes. Pushing the start button, the car's engine turns on on the majority of times. Around 10% the car engine does not start when the button is pushed for the first time. Sometimes is needed to push the button 3-4 times.

While driving in the highway , took an exit and slowed down and stop in a traffic and the car ‘s engine stop suddenly and Iam unable to restart it, the brake pad feels stuck and the neutral and drive button does not work, when you turn it on the other electronic still works like the audio and air conditioning but the engine will not turn on . It took us about an hour before the car start working again , causing a long traffic jam in the highway due to we can’t even put the car on neutral for other cars to help us move it on the side, 2 police officers came to the rescue to help us but it didn’t work until we tried again and for some divine intervention the engine start working again. I will have my car check at the honda service in the...

Engine start stop will sometimes cut the car off completely. You have to manually restart the car. All the electrical goes dead when this happens

Vehicle failed to restart after stopping at a stop light while auto stop feature was on (defaults on). Had to completely turn off (the) vehicle and restart it for it (for) engine to fire back up. It created a unsafe situation. It took several efforts to get car restarted while traffic had to drive around on shoulder.

Our 2017 Honda Pilot has been having issues restarting after the automatic start-stop system idles the engine after a complete stop. The automatic start-stop feature shuts down the engine when coming to a complete stop, and then the engine doesn’t turn back on after shutting off. This happened the first time about a year ago, of all places on the I-95 interstate highway during a backup. It then happened only sporadically but has since been happing more often. Last week, it happened multiple times on the same day (8/17/22) and became dangerous and stressful to the entire family. It is always annoying, but it is very much a safety hazard in most situations.

Failed to restart when auto engine stop engaged in the middle of a busy intersection. Large truck with heavy duty battery jump started but it took 10 minutes of being connected to the battery for the engine ignition to start again. No lack of charge (all electronics working but turned off just in case) but a defect in the restart after cutoff.

I have a 2017 Honda Pilot Elite. My car has had issues since I purchased with the stop/start feature and it’s progressively gotten worse. It’s currently failing every day. In 2017, it was the automatic stop not working right. It would intermittently come on/off when at a complete stop. It never quite functioned properly. It’s so bad, that I turn feature off when I start the car. Unfortunately, I can’t have it default to off so if I don’t remember to turn off auto-start every single time, then I have issues. My son was 3 years old when I bought my car. I would be at stops and the car would shut off. Then, it wouldn’t start. It would require me to press brake+gas+start button to reset car. I have come very close to getting into accidents while at stops and have had drivers with road rage come after me...

We own a Honda Pilot 2017 Touring trim. I saw your news report that there is a document out there published by the NHTSA that is investigating this issue. I’d like to add my experience to this. On or about April 2022, we started experiencing the start/stop issue while living in Kansas. When the issue occurred, an error message would flash very briefly across the dash, quick enough where we could not take a picture of the message. Our Honda would stutter then start back up. At this point, we took it to the Legends Honda dealership [10050 Parallel Pkwy, Kansas City, KS 66109] and after a free diagnostic they told us they could not A) replicate the issue, B) find evidence of the error message in the system. The next week, we had a complete engine failure while at a stop light for a full 5 minutes. During those...

When the idle stop is engaged the engine will shut off and won’t restart despite depressing the break pedal. This has happened a couple of times on interstate highways in the Boston area. Both instance have occurred during rush hour traffic. A police officer once had to assist and direct traffic. The vehicle eventually begins but takes a good 5 minutes.

The auto restart feature fails to restart the car after releasing the break sitting at a busy intersection. The car information center provided information to put the car in park and hit the ignition button again. I was able to get the car to restart after several tries by putting the car in park, shutting it off and turning it back on. This the third time this has happened in the past month.

When my auto stop idle engine kicks on, and stalls when I try to depress brake and press gas. It has happened approximately 10 times over the past year and a half, always in an intersection when it’s dangerous. I have taken to the dealership more than once and they have been unable to resolve and recommended I replace my battery which I did which has not made the situation better. I also just filed a complaint with Honda but this is very dangerous and needs attention.

I was stopped at an intersection and when I got a green light and stepped on the gas my car stalled, I drifted into the intersection and braked and I was then stuck there bc my car would not restart. It took a couple minutes and it finally did. Luckily it wasn't a busy intersection and there wasn't an accident. I had 3 small children with me, it was very scary.

My car completely shuts off at stop sign/red light when engine idle feature is activated. I have to put car in park and restart it. This has been an ongoing issue since summer 2021. Vehicle was evaluated at dealership with no resolve. In addition, a new cam shaft had to be installed in fall 2022 , at Honda's expense.Car completely stalled while passing another (55mph)

Car stalls when auto stop turns back on

The auto idle often causes the car to stall and restart with a collision system warning, or sometimes requires a push of the start button.

This vehicle is equipped with an Auto Stop/Start feature when the vehicle is in idle and the brake is depressed. Once the brake is depressed the engine will shut off and then it should re-start as soon as the brake is released. This feature is malfunctioning on my vehicle. When the brake is released and the engine is restarted the electrical system on the car occasionally shuts down momentarily. This includes the HVAC, Stereo, Meter, Lights. On 3 separate occasions the car has stalled. The vehicle is then needed to be put in park and restarted. This has happened at traffic lights and could cause an accident if the reaction time to restart the vehicle is not quick enough. I had the dealer review the problem during an oil change but they only checked the battery level and determined it was not an issue. This issue seemed to appear around...

Car stalled at a busy intersection and was unable to be restarted. The auto-idle restart was on as this is the default when the car is started and it engaged while I was at a stoplight (had driven approximately 1 mile prior to stopping at stop light) when light turned green, I pressed the gas peddle but the car did not restart instead it stalled. I was unable to get the car restarted. The car was in the road at a busy intersection, ultimately the police had to respond to keep traffic moving and the car was towed. Please note that during my attempts to restart the car by engaging the brake and pushing the ignition (what dash tells you to do) my hazard lights would go off - leaving me very vulnerable. This is an incredibly scary situation to be in. I usually turn off the auto restart when...

Had the no restart after auto start/stop of my engine occur. While I was attempting to make left turn at a light, vehicle remained off and completely shut down. All the lights on dashboard came on and had to place in park. Fortunately after two attempts, vehicle restarted. Turned feature off vehicle. Took to Honda Dealership today. Service Rep. had no idea that there is a current investigation into this matter. Gave me no assure that this issue would be resolved or repaired. Also told me I’d have to authorize a $155 diagnostic fee just to have it looked at, since there is currently not an official recall.

When the auto off/idle shuts the pilot off at a street light, sometimes the car will not turn back on. This has happened to me twice.

The auto start-stop feature is malfunctioning and has been malfunctioning since I purchased the car. When the start/stop initiates at a stop, the car turns off and then when the car turns back on, the entire car completely shuts off and then turns back on, resetting everything. That is how it begins and then after a week or two more, the car completely shuts off and then will not restart. The problem is getting worse and worse as the years go on. It is extremely dangerous to be stuck in the middle of an intersection and my car is stalled out and has no way of turning back on. I have taken the car to the dealership maybe 8 times for this problem since I purchased the car is early 2018. It has gone through 4 batteries in 4 years (even with the pandemic, it should have been more). This...

The auto engine idle stop fails to restart the engine after stopping at stop lights, stop signs, in traffic, etc. Even after repeatedly "working" to turn off the car and turn it back on, it can take up to 2 minutes to effectively turn off the car so it may be restarted. This feels extremely dangerous at stoplights, but especially when caught in stop and go traffic on the highway or on a bridge. Cars go around into the intersection, honk, and when traffic picks up from the stop-and-go situation, cars drive by at high rates of speed while I sit motionless in the middle of the highway. While I more often than not remember to turn off this "feature" when starting the car, there are times that I forget. It has been horrible for my newly licensed driver. The anxiety and stress this has caused has led to learned...

In support of NHTSA Action Number: PE22005 2017 Honda Pilot multiple experiences with the auto idle cutting off and not restarting. 8/4/2022 was worst experience to date. The vehicle cut off at a stop light and would not restart. The ability to roll down the windows and unlock the doors was disabled so 2 occupants were potentially trapped inside. Fortunately a door had just been opened to waive backed up traffic around the disabled vehicle. AAA and Sheriff's were called to the scene. It was successfully jumped and the AAA diagnosis was that nothing was wrong with the battery, starter, nor alternator. This is a major flaw in engineering and a fix has to be developed or the vehicle appropriately replaced.

Starting in the summer if 2020 every few weeks after coming to a stop and the auto idle stop would stop the engine. When releasing the brake the engine would not immediately restart. The pause on restart would slowly increase as the time between occurrences decreased. Occurred during each trip. Pauses increased enough that the entire control panel and radio screen would go black, and then the car restarted with warning message coming up on control panel. Contacted Honda and took it in on 9/9/2020. They couldn’t recreate the issue. They charged the battery, did hard reset. Drove car with issue still occurring. Returned the vehicle for additional service on 9/16/2020. They are still unable to duplicate the issue and opened up a tech line case#4376911. They replaced a Dc/DC converter. Issue continued. Returned car with same issue. Don’t know date at this time. They replaced the battery which did...