NHTSA Complaint #11478391 — 2017 HONDA PILOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11478391
Vehicle 2017 HONDA PILOT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

Car stalled at a busy intersection and was unable to be restarted. The auto-idle restart was on as this is the default when the car is started and it engaged while I was at a stoplight (had driven approximately 1 mile prior to stopping at stop light) when light turned green, I pressed the gas peddle but the car did not restart instead it stalled. I was unable to get the car restarted. The car was in the road at a busy intersection, ultimately the police had to respond to keep traffic moving and the car was towed. Please note that during my attempts to restart the car by engaging the brake and pushing the ignition (what dash tells you to do) my hazard lights would go off - leaving me very vulnerable. This is an incredibly scary situation to be in. I usually turn off the auto restart when I get in the car because the car has previously stalled, but in the previous situations I have been able to get it restarted. Unfortunately, I forgot to turn it off on my morning commute today. This is a HUGE safety hazard and needs to be addressed. I have made a formal complaint to Honda and my car is currently at a Honda dealership being evaluated.

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