NHTSA Complaint #11477849 — 2017 HONDA PILOT

The auto start-stop feature is malfunctioning and has been malfunctioning since I purchased the car. When the start/stop initiates at a stop, the car turns off and then when the car turns back on, the entire car completely shuts off and then turns back on, resetting everything. That is how it begins and then after a week or two more, the car completely shuts off and then will not restart. The problem is getting worse and worse as the years go on. It is extremely dangerous to be stuck in the middle of an intersection and my car is stalled out and has no way of turning back on. I have taken the car to the dealership maybe 8 times for this problem since I purchased the car is early 2018. It has gone through 4 batteries in 4 years (even with the pandemic, it should have been more). This issue is somehow draining the batteries extremely fast. There is a huge problem with the auto start/stop and my hope is that Honda buys-back all of these defective cars. I have no clue what kind of damage this has done to my engine, starter, etc. and am worried that I purchased this car as a reliable unit for my family, but it seems extremely unsafe and unpredictable. I know this is already under investigation but I wanted to include my plea and maybe encourage others to do the same. I know there are a ton of other people out there with the same unsafe problem.