NHTSA Complaint #11478484 — 2017 HONDA PILOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11478484
Vehicle	2017 HONDA PILOT
Component	ENGINE
Date of Incident	August 8, 2022
Date Filed	August 9, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

Had the no restart after auto start/stop of my engine occur. While I was attempting to make left turn at a light, vehicle remained off and completely shut down. All the lights on dashboard came on and had to place in park. Fortunately after two attempts, vehicle restarted. Turned feature off vehicle. Took to Honda Dealership today. Service Rep. had no idea that there is a current investigation into this matter. Gave me no assure that this issue would be resolved or repaired. Also told me I’d have to authorize a $155 diagnostic fee just to have it looked at, since there is currently not an official recall.

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