NHTSA Complaint #11478320 — 2017 HONDA PILOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11478320
Vehicle 2017 HONDA PILOT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

This vehicle is equipped with an Auto Stop/Start feature when the vehicle is in idle and the brake is depressed. Once the brake is depressed the engine will shut off and then it should re-start as soon as the brake is released. This feature is malfunctioning on my vehicle. When the brake is released and the engine is restarted the electrical system on the car occasionally shuts down momentarily. This includes the HVAC, Stereo, Meter, Lights. On 3 separate occasions the car has stalled. The vehicle is then needed to be put in park and restarted. This has happened at traffic lights and could cause an accident if the reaction time to restart the vehicle is not quick enough. I had the dealer review the problem during an oil change but they only checked the battery level and determined it was not an issue. This issue seemed to appear around 35-40k miles on the odometer. The vehicle now has 56k miles on it. The issue does not occur 100% of the time, but occurs over 50% of the time.

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