2017 HONDA PILOT Unknown Or Other Problems

This car loses speed when passing while highway driving. Car decelerates and throws you into neutral throws dash errors of "blind spot" & "transmission problem". I was luck to be able to get over 2 lanes to break down lane without being hit from behind on several occasions. Car message to put in park and turn off. Car was in neutral and wound not go into park. I had to put emergency break on and power down car in neutral. Waited a few minutes then restarted and no errors on dash. Car back to normal. Car has major faults and you can't show the codes when you get to dealer because they are gone then they also want to charge you $175 diagnostic fee. Car also has issues with the stop light idle turning off feature and not turning back on for 5-10 minutes yet another way someone can hit...

The Auto engine idle stop system just quits and stalls out at intersections. I have to put the car in park and restart the vehicle. Some times it takes a few minutes to get it moving. I’ve brought it to the dealership and they updated the software but it didn’t make any difference. It doesn’t happen all the time but it’s very frequent. I’ve started disabling it because it’s frightening when your call stalls and people are coming up behind you quickly at a green light. Today it’s entirely malfunctioning with a warning so I will have to take it back to the dealership again for them to tell me nothing is wrong. Honda should do a recall on this. I’ve searched the internet and I’m apparently one of many people having the same issues with this feature. Thanks so much.

Car goes idle/shuts off with the auto shut off feature but won't turn back on automatically.

In August 2022, with approx. 92,000 miles, my 2017 Honda Pilot received fuel injector replacement and a PCM update under Honda TSB 20-100, performed by Schaumburg Honda. This Technical Service Bulletin is known to have downstream impacts on emissions systems if the root cause is not fully corrected. On August 13, 2025, at 134,045 miles, the vehicle triggered a P0430 code (“Bank 2 Catalyst Efficiency Below Threshold”). Schaumburg Honda again replaced the injectors. Less than a month later, on September 8, 2025, at 135,101 miles, the vehicle triggered a second emissions code, P0420 (“Bank 1 Catalyst Efficiency Below Threshold”). Schaumburg Honda informed me that both catalytic converters had now failed and quoted over $5,800 in replacement costs. This sequence of events strongly suggests a long-term emissions defect potentially caused by unresolved impacts from TSB 20-100. American Honda denied goodwill assistance based on mileage, despite the clear connection to prior manufacturer-directed...

I have a 2017 Honda Pilot manufactured at their Alabama Plant. It has White Diamond Pearl. The paint is de-laminating from the car around the roof, and rear panels. This is ultimately structural problem that will allow rust formation. The paint pealing started in 2023 and has continued. It is apparent Honda is aware of the paint problem for White Diamond Pearl and other white paint from this plant that covers Pilots, Civics, Fits, and HRV models starting in at least 2015 through 2017 (not sure if beyond that manufacturing time frame). Honda is not responsive to this costly problem. This is finally a safety issue if the body panels rust and weaken the car in a collision. The NHTSA should address this issue with Honda. Please advise about warranty extensions or class actions against Honda.

Teenage daughter was driving in rush hour traffic and the car seemed at have stalled out. She pulled over on the shoulder and manually turned off the car. When she tried re-starting it, it would not start. Electrical came on, but no power to the engine. Something then seemed to have overheated because when fire department was called, they extinguished something that had melted the plastic covering underneath the car. Fire department called due to smoke. No flames seen. We believe the smoke was from the melted plastic under car from something (a fluid) that was leaking. Insurance was called, car was towed to a Honda repair shop and then towed to a local Honda dealership. They say engine seized and is locked up and will not re-start. Other noted repair needed they say is torque converter. No other problems with this vehicle in the past. One of the best...

I feel the engine is failing

Auto Idle Stop System continues to be a problem even after new battery as well as computer update from Honda. My safety continues to be put at risk due to car not restarting after idle at stop light in traffic. People have almost rear ended my car as well as the stress it puts on driver because car totally dies and can't restart for several minutes. This is a one car owner since new in 2017 and continue to replace battery, but nothing helps. Car has been serviced by Honda dealer since purchased in 2017. No warning and you have to remember every time you restart the car to turn this feature off.

Honda has put us in a very difficult and dangerous situation that we have tried to get fixed with two local Honda dealerships and have not been able to get this fixed This relates to "Warranty Extension: 2017–19 Multi-Model 6AT Torque Converter - DTC P0741 Stored." We own a 2017 Honda Pilot that we are still making payments on. We believe in Honda vehicles because our 2007 Honda Odyssey has over 300,000 miles and we can still drive it. For several months prior to December 2024, our Pilot has made a strange knocking noise when we turn it on. We did some research and found the torque converter recall notice. Sierra Honda in our town of Monrovia, Calif. would not even look at our car even though we mentioned the recall. They wanted to charge us just to inspect the vehicle. In December 2024, Pasadena Honda did examine our car...

Issue : Engine Idle Restart malfunction Incident Description: I was driving my Honda [Model, Year] when I encountered a serious safety issue related to the Engine Idle Auto Start-Stop system. While stopped in traffic at a red light, the auto start-stop feature engaged and turned off the engine as expected. However, when the light turned green and I released the brake, the engine failed to restart automatically. I was stuck in the middle of moving traffic, unable to accelerate or move the vehicle. This unexpected failure caused a dangerous traffic obstruction and put me at serious risk of being rear-ended. I had to manually restart the vehicle under pressure, with vehicles approaching behind me, creating a high-stress and potentially crash-prone situation. This issue is especially concerning because this vehicle was previously subject to a Honda recall for this exact problem, and I was informed that the fix had been applied....

The start/stop mechanism is believed to be not working properly at all times. The car will turn off when we are at a stop or red light and we hit the gas to go, the car turns off. When the car turns off we are left at the light or stop while the rest of the cars go. We almost get rear ended because we are expected to go and don’t. We got honked at and at times in dangerous parts of the road with low visibility of our car at the bottom of a hill. We have toddlers in the car in car seats and it’s extra dangerous. The dealer has not been able to reproduce the problem and therefore they say there is no problem even after showing them videos of different occasions. The vehicle has not been inspected by the manufacturer, or others. We have contacted the...

When the Idle Stop feature is activated, the car idles at a redlight or prolonged stop as when stuck in traffic. The car engine stalls once the brake pedal is released and must be restart in order to move the vehicle. The condition is dangerous as it has happened in busy traffic. It happens approximately 1 out of every 10 times the idle stop is activated.

My 2017 Honda Pilot has been experiencing significant RPM surging and juddering between 10-45 MPH, accompanied by "Transmission System Problem" and "Emission System Problem" warning messages. Timeline of Events: Initial Repair (May 13, 2024): The Billion Honda dealership in Iowa City diagnosed the issue as DTC P0776. I paid $426.10 for the repair, but the surging, juddering, warning lights, and DTC P0776 code persisted. Recommended Transmission Replacement (June 17, 2024): The dealership recommended replacing the transmission at $9,000.00. Upon contacting American Honda Motor Co., Inc. (Case #[XXX]), Honda offered to cover 30% ($2,723), leaving me with a $6,277.88 bill. Highway Breakdown (November 7, 2024): The vehicle severely juddered and displayed warning messages before breaking down completely on [XXX] in Chicago, endangering my safety and others during heavy traffic. Concerns: Premature Failure: The vehicle had only 42,073 miles as of May 2024, far below the expected lifespan for a transmission, suggesting...

18 June 2021 took car in for A/C no longer working. They stated the a/c compressor failed, but not under recall, however they didn't have any parts since it was a common problem. Got the parts and repaired it 7 July 2021. Only safety issue is that on another Honda we own the compressor also failed during an interstate drive with thunderstorms and a tornado we couldn't see out of the window and while attempting to exit the interstate the compressor seized causing the engine to overheat leaving us stranded.

I have a recall for fuel pump malfunction that was announced in December 2023. The first time I was notified was in February 2024 and today we are at the end of October 2024 (240 days) and there has been no update. My car failed to start twice and the battery was in good shape in May and July. The car constantly hesitates when trying to accelerate. Every time, I call a Honda dealer they tell me that the replacement for the item is not available. Upon checking for some affects that might be caused as a result of this recall, the fuel filter might get bad due to bad fuel pump, it might also affect the function of the fuel injectors, valves, and the whole fuel system. Honda wants to charge me just to take a look into this incident. I feel unsafe driving on highways or even in...

Transmission needs replaced after I did transmission flush 5/24/24

What component or system failed or malfunctioned, and is it available for inspection upon request? THE A/C COMPRESSOR IS BAD, REMOVED DISCHARGE HOSE AND FOUND METAL CONTAMINATION. NEED TO REPLACE ALL MAJOR COMPONENTS OF THE A/C SYSTEM. NEED TO REPLACE THE A/C COMPRESSOR, CONDENSER, EXPANSION VALVE, EVAPORATOR, DISCHARGE HOSE AND FLUSH LINES. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? The safety of both the driver and passengers was compromised due to the malfunctioning air conditioning system in the 2017 Honda Pilot EX-L. Driving without a functional AC system can lead to discomfort, distraction, and potential health risks, especially during extreme weather conditions. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, problem has been confirmed by Honda of Bay County on 04 April 2024. Has the vehicle or component been inspected...

Had an “Emission system” problem in Jan. 2024. The Honda services replaced fuel injector and other parts relating to the problem. However, 1,000 miles after the same problem showed up again and was told on 6/10/24 by the Honda services that problem is the same again after running a test. I tried contacting American Honda to check any recall and found out that anything relating to fuel injector has extended warranty. Today, 6/11/24, after I demand for free car loaner Honda services called to tell us that this time it was the catalityc converter fails. I’m very concern whether telling me the truth or not.

The radio intermittently changes volume, brightness level, turns off/on all by itself. This has caused the volume to get so loud I have to take my eyes off the road. There has been several other complaints online about this. It's dangerous to be driving to have the radio all of a sudden startle everyone and the driver tries to fix it while driving

My 2017 Honda Pilot has a jerking issue when accelerating slowly or fast. It lags to accelerate. You can see the RPM gauge bounce when this happens. The "bucking" or "jerking" can be felt by the driver and sometimes the passenger but its not super noticeable. My vehicle has less than 60,000 miles on it currently. I have not changed the transmission fluid but this issue has only just started recently. My transmission fluid currently does not look brown or smell burnt. It looks the normal red color. There is no warning lights have appeared on the dashboard.

I was driving my 2017 Honda Pilot Exl back from work at 35-40 mph when I heard a loud thud noise. Initially I thought I had gotten a flat or something, but then I heard air escaping as if a window was open but it was coming from over my head. As I continued to drive I heard pieces of glass sliding across the roof of the car. When a got home a few minutes (< 10 minutes) later, I tried opening the sunroof tray and noticed I couldn’t and I could see that the glass looked to have shattered. I got out of the car and examined the roof of the car and the sunroof was indeed shattered.

On [XXX] I was traveling south on [XXX] from Omaha, NE to Bella Vista, AR. There were no other cars in view either behind me, ahead of me or traveling north in the opposite lanes, nor any debris on the highway when I heard a loud explosion. I thought I had blown a tire but had no problems steering the vehicle. I immediately pulled over to stop on the shoulder of the road. I got out of the car and saw that my sunroof had exploded. Small pieces of glass were everywhere. The time was late morning and the temperature was not especially hot. I reported this to Honda and to my insurance company. On June 18 my local dealer replaced the moonroof. My cost was $691.49. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving at normal speed car suddenly is unresponsive (will not accelerate, looses power, and is jumpy). The computer triggers a limp mode and alerts every code possible on the dash screen, even though all mechanical parts are fine. This computer/electric failure is a risk that is so unpredictable may cause life threatening accident. The certified repair shop has reviewed, reproduced, and is scratching their heads why Honda hasn’t recalled this because several other Pilots are doing the same.

Auto idle had been turning off and not re-starting quickly for past 6 months. I asked them to look at it last service. They didn't find anything wrong and said to turn off the auto idle. I did turn off the auto idle most of the time and never had a problem when it was off. Sometimes I forgot to turn off the autoidle. On Dec 5 2023, I was at a red light and had forgotten to turn off auto idle. The car would not turn back on and it was stuck in park. I had it towed and the mechanics said they needed to use a special tool to get it into neutral since the usual protocol had not worked. My car was stuck at a light and I directed traffic to go around me for about 30mins before the tow tuck came. There was no way to...

On three separate occasions, the idol stop/start feature has failed requiring me to manually restart the car. Most recently, it took several attempts to restart before ignition fired all while holding up traffic on a busy street. During failed attempts to restart, it made a sound like it was attempting to restart but didn't have enough power. Weirdly, all three occasions have been at the same intersection, a light on an exit after driving non-stop on the interstate for an hour.

For over eight weeks, the vehicles alarm randomly goes off until it is disabled with key FOB. There is no indication of when it will alarm. It has happened during regular business hour and in the middle of the night, with no pattern in time of occurrence. This is a nuisance and disturbance to the public, as the alarm is very loud. Took the vehicle to the dealership for a diagnosis. Dealership diagnosed vehicle with a malfunctioning Keyless Access Control Unit. The part was on back order for eight weeks but it was delivered sooner than expected to the dealership. Diagnosis cost $195 and repair cost $659.59 for a total of $854.59.

The car had 49,400 miles on it when I decided to take a trip to see a friend in NC from NY about 3 hours into my trip a transmission temperature to high light came on. I pulled over turned the car off for a half hour and restarted it and the light disappeared after another hour a light came on that said transmission problems. I stopped in VA and brought it to a Valvoline where they flushed the fluid and said it was running low on transmission fluid. I continued on my journey and no light came on and 2 hours into driving the transmission temperature light came back on. When I arrived in NC I brought it to a Honda dealership where I was told I needed a new transmission on a car that only had 49,000 miles and was a $65,000 car. I also had to pull...

This vehicle keeps having a "Emissions System Problem" Then other times says "Transmission Temperature Too Hot" I bought and get this serviced at my local dealer. They don't know what the problem is and it goes away after I see them for a couple weeks but the problems come back. They say no problem. It's unnerving to drive a car with theses messages and I drive long distances.

My Honda continues to display a transmission service problem warning. There’s nothing specifically wrong with the transmission and this is a reported problem across the Internet. I suspect there is an issue with the torque converter or other part that is causing this error in some cases, passengers have been stranded.

On March 18th, 2023 at 6:30 PM I parked my car and waited for the curbside pick up at a cafe with my 3 girls 6 (my niece) 7, (daughter), and 11 (daughter) years old. The car started blinking all the lights started accelerating by themselves and turned off immediately. while I tried to turn it on it never started instead it blinked and displayed many messages, including transmission system problem, emission system problem, etc. I thought the battery died and called my husband to jump-start the car and it took 30 minutes to get driving with all these scary movements. my kids were traumatized by the experience and I thought thank god they were safe and the problem is solved. After almost a week once again on March 27th at I'm driving the kids to Karate and driving back at 5:45 PM all of sudden it started blinking, shanking,...

I have a 2017 Honda Pilot EX-L with a mileage of 41010 miles. I have completed all the recommended services in a timely manner by an authorized Honda Dealer. When I was driving the vehicle yesterday (3/25/2023) at a speed of around 65 mph, I got an error message saying "Transmission System Problem". There was no error code associated with it. There was no problem in the driving. But at the end of the drive, in the parking lot when I had to reverse, the backup camera will not turn on. After parking the vehicle and turning off the vehicle and restarting it, the error message went away. And then the backup camera also started to work fine. When I was driving back home, the error message came on again when the speed reached around 65 mph. I came home and searched about this error message and I came across...

Car has failed to restart numerous times after coming to a complete stop, typically at a traffic signal leaving me stranded in the middle of the road with cars whizzing by in adjoining lanes and cars behind me beeping. This creates a very great hazard. This has happened at least a dozen times. To restart the vehicle, I have to put the vehicle into park, put my foot on the brake, and press the start engine button. This issue started in 2019. Another issue is that periodically the dash display will rotate through every possible malfunction indicator. When this happens, each malfunction indicator light stays on the screen for a couple of seconds and moves onto the next one. When this is happening, the vehicle will not go any faster than 15-20 mph which I think is a safety mechanism to make sure the engine is not further damages if...

Vehicle's start/stop system continuously failing. Vehicle will "stop" or shut off at intersection as intended, but then fails to restart, leaving my family stranded in the middle of traffic. This obviously creates a very dangerous situation for my family. This has happened several times. When you try to restart the vehicle it acts as if it doesn't have the power to do so. Inspections of the vehicle at the dealer continuously show the battery is in the "green" or great working condition. Although they've said this, their only response to the issue so far is to replace the seemingly fine battery.

I took ny Honda Pilot in for a routine oil change. I have had issues with a squeaky sound coming from under the hood. The dealership said my transmission fluid had broken down, and they had to flush/replace it. It cost me over $350. Honda said it wasn’t covered under warranty as it is a maintenance issue. I only have a little over 57,000 miles on it. The squeaky sound persisted, so they replaced a belt. I had to take it back a week after, because yup sound is still there. It was in the garage for over 2 weeks and I just got it back yesterday. I’m not sure exactly what they did, only know they had to take the undercarriage off to get to it. I never received the paperwork as the case hasn’t been closed by the repairman yet. I have an appointment Thursday February 16th to...

Was stopped at a very busy intersection today (2/12) and the vehicle's auto start/stop turned the vehicle off. When the light turned green, I attempted to apply gas and the engine stalled out. Was unable to restart the car again after many retries. I was very concerned that another vehicle would hit me since we were at a very busy intersection. All the electronic warnings on the dash appeared to flicker on and off when trying to restart. Eventually had to have the vehicle towed to the Honda dealer since the vehicle could not be jump started or restart on it's own.

The auto stop/start does not restart after stopping at a red light.

I am reporting 2 safety issues in this report, both involving the AUTO STOP/START function in my car. SAFETY ISSUE #1: MALFUNCTIONING AUTO STOP/START (ASS) FUNCTION: At least 4 times during the past 2 months, I have had a serious safety issue with my 2017 Honda Pilot wherein it stalls and is completely inoperable for a short time, while I’m stopped at an intersection. This has caused me undue stress and jeopardized the safety of myself and my passengers, and disrupted traffic. According to my best recollection, the situation occurs when the ASS function stalls the engine (when stopped), and I manually press the ‘Disable ASS’ button to restart the engine. But instead of the engine turning back, all systems completely ‘black out’ as I frantically try to re-start the engine, to no effect. After several scary seconds, somehow it re-starts. SAFETY ISSUE #2: CORRECTLY FUNCTIONING ASS FUNCTION: Even when...

Emissions System Problem On 8-11-2022, multiple lights came on the dashboard with multiple systems errors. Brought to dealership and they replaced the fuel injectors. The dealership stated that this was a known problem with the 2016-2017 Honda Pilot's. Honda is giving a 10-year, 150,000 mile extended warranty from the date of purchase to cover fuel injectors and pipes leading up to the fuel injectors. On 9-27-2022, dash lit up with another Emissions System Problem. Brought to same dealership and they stated that the vehicle needed a software update. On 10-31-2022, dash lit up for the third time showing Emissions System Problem. Brought to same dealership. Currently waiting on diagnosis.

Car alarm keeps going off randomly and the electronic dashboard flickers repeatedly while the car is parked. I recently left the car at a parking garage and apparently the alarm was triggered and ran all day - I came back to the car that evening and there was clicking sound coming from the engine (not turned on, of course). The battery was drained and when I got a jump start, the alarm went off and the dashboard went crazy again. I wonder what would might happen when the car is being driven. There's clearly something wrong with the electronics. The dealer said I needed a new body control module (BCM), but the part is hard to come by apparently. Having done some research on the the issue, this appears to be a common problem with Honda Pilots. My car only has 50k miles on it and seems out of character...

Auto Start/Stop feature malfunction. Vehicle fails to restart after shutting off using Auto Start/Stop feature.

This is my third incident of being stopped at a red light and the auto idle turns on. When the light turns green, and I release my foot from the break, my car stalls and tells me put it into park. My car essentially stalls out and I have to shut it off and on. Usually takes about 30 seconds to a minute for it to start up again. I almost got rear ended today at a light and I am concerned for my safety. How can we turn this into a recall and get this fixed before somebody gets injured?

I am the owner of a 2017 Honda Pilot Touring.  My car has been dealer maintained.  It was most recently in for routine maintenance less than 3 weeks ago.  On October 7, 2022 at approximately 2:00pm I was stopped at a major intersection. My Auto Idle Stop engaged and my engine went idle.  When the light turned green, I let off the brake my car jumped 2-3 times and went dead.  The dashboard showed the car to now be in Neutral and the battery indicator was lit.  I quickly attempted to restart the car and/or put the car in Park.  Over the course of 30+ seconds, I tried various combinations pushing the Start button or the Park button. There was no response.  I attempted to call my husband, he was unavailable, so I tried again and the car started immediatley (while in neutral).   I have had numerous instances of the Auto Idle Stop...

Vehicle idle or auto start /stop is not functioning.. It has happened multiple times incluiding today 09/23/2022, were the vehicle shuts of and it doesnt start.. All this codes and instructions come up to try to turn the vehicle back on... It always happens is a street light and most of the time is a busy intersection with cars honking and the vehicle is off... IT IS VERY UNSAFE... It takes a couple of minutes to start the car on.. My wife has been stranded for 10 minutes in the middle of traffic going by trying to start the car.. I had this issue at 40k miles and took it to the dealership and paid $746.96 to get the Valve adjusted to correct auto start... Now at 73k miles is happening again... It started at 60k.. Today 09/23/2022 im at the dealership and they say the cant find any code...

The car sometimes fails to restart on its own from a complete stop at a traffic light or stop sign with the Auto Start/Stop function engaged. Furthermore, on two recent occasions the car would not start at all after it was turned off to get gas. One of those times it sat for 40 minutes at the gas pump while waiting for a jump start (it eventually started on its own), and the other it had to be towed to the dealer. After the first incident, we were told there was nothing wrong with the battery and a month later, when the car had to be towed, we were told the battery was completely dead. The concern with the start/stop trouble has been reported to the dealer and we were told there was nothing they could see. There have been no warning lights, lamps or messages. The start/stop problem began...

Twice now and it seems to be worse in the summer when the air conditioning is running the auto shut off at a stoplight fails to restart the engine and the car dies at an intersection. This feature is dangerous and very frustrating to the point where I turn this feature off every time I get in the car now. This is happened both to me and to my 16-year-old son. Many times when it tries to reengage it has a hard time starting right back up. This is in addition to the two times it completely died.

The start- stop function will turn the vehicle off at a light, stop sign, or while stopped in traffic. Once the brake is released the vehicle fails to restart. The vehicle is now obstructing traffic and vulnerable to a rear in collision. Took the vehicle to the dealer five times and the were never able to reproduce the problem. The dealer replaced the battery staying out was low thus it was unable to restart the vehicle once it stopped. There had been not warnings when the start-stop was going to fail. It randomly happens in multiple driving conditions, i.e. highway or city driving conditions. For the vehicle to malfunction at random times puts my family and other drivers at risk each time it happens. Currently the Dealer can not find or duplicate the problem. They have been made fully aware of the problem.

Vehicle failed to restart when stopped at signal light the idle function shut the vehicle down but I had to completely restart the engine rather than it automatically restart as usual. A real traffic hazard

My 2017 Honda Pilot has intermittent issues with the automatic idle feature at stops. It will sometimes stall out completely, requiring me to shift to park and restart the car completely. This feature has never worked properly; therefore, I have to shut the feature off everytime I drive for safety. I have told my dealer about this problem numerous times and they have “not been able to replicate” the problem. They have replaced battery for this reason at least once but it did not fix the problem.

While driving in the highway , took an exit and slowed down and stop in a traffic and the car ‘s engine stop suddenly and Iam unable to restart it, the brake pad feels stuck and the neutral and drive button does not work, when you turn it on the other electronic still works like the audio and air conditioning but the engine will not turn on . It took us about an hour before the car start working again , causing a long traffic jam in the highway due to we can’t even put the car on neutral for other cars to help us move it on the side, 2 police officers came to the rescue to help us but it didn’t work until we tried again and for some divine intervention the engine start working again. I will have my car check at the honda service in the...

The auto start/stop on my vehicle doesn't always work. I come to a complete stop, the vehicle turns off and when I pick my foot up off the brake to restart the car sometimes it will stall. There is no warning message or indication whether or not the car is about to stall, it just happens randomly. We cannot consistently replicate the issue. In order to restart the car I have to hit the start button, wait for the car to completely shut off and then turn the car back on creating a huge safety issue especially if I'm in the middle of an intersection waiting to make a left-hand turn. This is an accident waiting to happen. I brought my car to a Honda dealership approximately 6 months ago and brought the issue up to them. They told me they could find no issue with the car, couldn't replicate...