NHTSA Complaint #11488387 — 2017 HONDA PILOT

UNKNOWN OR OTHER issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11488387
Vehicle 2017 HONDA PILOT
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

I am the owner of a 2017 Honda Pilot Touring.  My car has been dealer maintained.  It was most recently in for routine maintenance less than 3 weeks ago.  On October 7, 2022 at approximately 2:00pm I was stopped at a major intersection. My Auto Idle Stop engaged and my engine went idle.  When the light turned green, I let off the brake my car jumped 2-3 times and went dead.  The dashboard showed the car to now be in Neutral and the battery indicator was lit.  I quickly attempted to restart the car and/or put the car in Park.  Over the course of 30+ seconds, I tried various combinations pushing the Start button or the Park button. There was no response.  I attempted to call my husband, he was unavailable, so I tried again and the car started immediatley (while in neutral).   I have had numerous instances of the Auto Idle Stop not responding quickly when it should restart.  The delay can be up to 4 seconds after lifting my foot or turning the wheel.  It has become my habit to turn off Auto Idle Stop when starting the car.  I believe 90%+ of my driving is without it due to the unreliability.  However the latest incident has me very concerned about driving the car.  This along with other transmission/computer issues have been mentioned to my dealer during routine service. Many of those issues were corrected, however an issue with the Auto Idle Stop has not been discovered and I was advised to deactivate it when starting the car.  Please keep in mind that the default setting is on. If I forget to deactivate or when someone borrows my car, this becomes a concerning issue.   I contacted my Honda dealer and made an appointment to have it looked at again. 

Related Complaints for the 2017 HONDA PILOT

Other UNKNOWN OR OTHER Complaints

#11699078 This car loses speed when passing while highway driving. Car decelerates and throws you into neutral throws dash erro...
#11698778 The Auto engine idle stop system just quits and stalls out at intersections. I have to put the car in park and restar...
#11696919 Car goes idle/shuts off with the auto shut off feature but won't turn back on automatically.
#11692460 In August 2022, with approx. 92,000 miles, my 2017 Honda Pilot received fuel injector replacement and a PCM update un...
#11681951 I have a 2017 Honda Pilot manufactured at their Alabama Plant. It has White Diamond Pearl. The paint is de-laminating...

Recent Complaints for the 2017 HONDA PILOT

#11719692 ENGINE While driving my vehicle it begin making a rattling/clacking sound. The sound became more louder as we drove it home....
#11719740 ENGINE I am the original owner of a 2017 Honda Pilot and bought the car new. It has 142,549 miles and been well maintained ...
#11718371 POWER TRAIN Transmission and torque converter, were effected on my car. Safety concerns were witness when wife was driving on fr...
#11717990 FUEL/PROPULSION SYSTEM The vehicle started to Make loud clinking sound coming from engine. Went to dealership for diagnostic and high pressu...
#11717874 ENGINE Component/System Failed: Engine – Excessive oil consumption (piston rings / internal engine components). The vehicle ...
Check any vehicle history by VIN - Free vehicle history report