2013 FORD TAURUS Steering Problems

282 NHTSA complaints on file

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All Steering Complaints — Page 2

#11557332 |
The contact owns a 2013 Ford Taurus. The contact stated while starting the vehicle, the message "Power Steering Assist Failure" was displayed. The contact was able to drive the vehicle. The contact stated that the failure had been recurring increasingly, and the vehicle lost power steering functionality. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering). The vehicle was taken to the dealer who informed the contact that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 188,800.
#11555202 |
Power steering assist fault error code on dash and car is hard to steer. Big safety concern
#11548309 |
The contact owns a 2013 Ford Taurus. The contact stated that after starting the vehicle, she became aware that the electronic power steering was not functioning as needed. The contact stated that the power steering assist fault message was displayed, and the EPS warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the electronic power steering. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 15V340000 (Steering) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 282,000.
#11547955 |
The contact owns a 2013 Ford Taurus. The contact stated while starting the vehicle, the vehicle lost power steering functionality. A message indicating that the power steering had failed was displayed. The contact parked the vehicle. The contact turned off and restarted the vehicle; however, the failure persisted. The dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering); however, the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 130,000.
#11546011 |
The contact owns a 2013 Ford Taurus. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The Power Steering Assist Fault message was displayed. The vehicle was taken to the dealer, where it was diagnosed that the steering gear assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering); however, the VIN was not included in the recall. The failure mileage was 123,454.
#11545403 |
STARTED CAR GOT A LIGHT POWER STEERING ASSISTED FAILED STERRING WHEEL WON'T TURN ! YES COULD PUT ME AND MY FAMILY OR OTHER AT RISK! HAD MORE TIMES STARTED CAR AN NO CODE ,STEERING WAS HARD TO TURN
#11540061 |
The contact owns a 2013 Ford Taurus. The contact stated while driving at various speeds, the vehicle inadvertently lost power steering functionality. The contact stated that the failure also occurred while making turns and while starting the vehicle. A message indicating that the Power Steering Assist was inoperable was displayed. Additionally, the contact stated while driving 65 MPH and making a turn with his child in a car seat in the rear seat, the failure recurred. The vehicle fishtailed and was nearly rear-ended by a semi-truck. The contact used physical strength to steer the vehicle to the side of the road and slammed on the brake pedal. The contact stated that he turned off and restarted the vehicle, and the steering wheel responded as needed. The contact was able to drive to the residence. The dealer was not notified of the failure. The vehicle was not diagnosed nor repaired. The...
#11537562 |
Power Steering Assist fault light came on in dash with loss of power steering. Ford has recalls for Ford Taurus from 2/2012 and 9/2012 recalling for this exact issue. Ford advises my car was not covered due to being manufactured 3/2012 despite coming from same assembly area, Chicago, as other covered vehicles. Repair shop I brought my vehicle to diagnosed issue and vehicle will be towed to Ford dealership for repair.
#11535538 |
The contact owns a 2013 Ford Taurus. The contact stated while starting the vehicle the steering wheel become firm with the power steering warning light illuminated. The contact turned off and restarted the vehicle and the steering wheel operated normally. An independent mechanic was contacted and stated that the vehicle had experienced the failure listed in NHTSA Campaign Number: 15V340000 (Steering) and referred the contact to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the VIN was not included in NHTSA Campaign Number: 15V340000 (Steering). The failure mileage was 122,000.
#11533799 |
While driving my vehicle at 50 mph, the power steering went out and the stability control light went off. The vehicle almost crashed. There was no water, rain, or slippage of any kind. After pulling over, shutting the car off, and restarting, did the car resume normal operation. After researching this problem, I located a recall, 15s18, which describes my exact situation. However, after contacting my local dealer they said my vehicle was not included in the recall.
#11532095 |
This '2013 Ford Taurus was purchased brand new Feb. '2013. Up until 3 months ago the car has been perfect. Since then I have had issues with the power steering locking up when first starting, but then after a minute or so it's fine. A week ago it locked up and would not release. A warning showed on my dash screen related to the issue. It was towed to a local repair shop who explained it has Electronic Steering and that it is probably a failing rack/motor/control module which are part of the rack & pinion assembly. Ford's two safety issues dated May 27, 2015 state: requires either a software update for the power steering control module or to replace the steering gear. When I contacted Ford locally they claim my vin # shows the car was assembled in Chicago and a recall does not appy. A recall # showing...
#11531275 |
The contact owns a 2013 Ford Taurus. The contact stated while driving at slow speeds, the steering wheel was difficult to maneuver. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but confirmed that there was no recall associated with the VIN. The failure mileage was approximately 50,000.
#11527113 |
Powersteering assist failing.
#11520977 |
When leaving the parking lot of my local pharmacy the steering suddenly became very stiff and difficult to manage. I was able to slowly and carefully drive to my home. If this had occurred in a high density traffic/high speed situation, I might have potentially caused a serious accident due to my inability to control the steering of my vehicle.
#11517267 |
Getting error message saying there was a steering assist fault. This could have been dangerous as I can get hit and unable to move the vehicle at all.
#11510244 |
I was driving on a city street and making a right turn. As I was turning, the steering no wheel became very stiff and a notice that the Power Steering Assistance had failed. I drive very slowly to a parking spot. I turned off the car, opened the driver door, and turned the car back on. At this point, the failure message went away and the power steering was functioning again. This seems to be related to the steering recall done for the make and model, but VIN isn’t included in the recall
#11507923 |
While driving 65 miles an hour on a highway corner, the power steering went out requiring immediate manual power steering which resulted in lane swerving, almost an accident.
#11507282 | Crash
I experienced an unexplained and unexpected loss of power steering assist necessitating immediate (manual) steering effort, which resulted in a vehicle crash. I brought in the vehicle to a local independent service center (not Ford) for inspection and diagnosis and the mechanic reported a problem with the electric power assist system. I called Ford Customer Service and they reported "0" recalls on my vehicle. There are no warning lamps/messages that I am aware of. I would like a closer look (investigation) given that other exact year, make, and model Ford vehicles have experienced recalls on this specific component. Ford's number for a similar recall is "15S18".
#11505872 |
While driving, the car begins to loose steering capability. Power steering decreases and the car becomes extremely hard to drive. Service error lights enabled = "Service Power Steering Now" and "Service Advance Trac" came on Feb 2, 2013. The car was dropped off at Ray Price Ford Stroudsburg on Feb 3, 2013. Ford Customer Service acknowledges and confirms this problem exists on many other VIN numbers and consider it a major safety issue and crash hazard. Recall # 15s18 (8/15/2019). The dealership confirmed the problem. At first they stated the steering froze up, but after sitting a couple of days, was able to be driven into the service bay. Dealership states out-of-pocket repair costs = $2752.66, however, parts are back ordered for 3 weeks.
#11502478 |
The contact owns a 2013 Ford Taurus. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The failure almost caused a collision. The vehicle was taken to an independent mechanic; however, no error codes were retrieved. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 170,000.
#11501513 |
The contact owns a 2013 Ford Taurus. The contact stated upon start of the vehicle, the steering wheel failed to operate without warning. The contact restarted the vehicle; however, the failure persisted. Upon investigation, the contact discovered NHTSA Campaign Number: 15V340000 (Steering) which she linked to the failure. The contact called the dealer and the manufacturer about the failure and was informed that the vehicle was not included in the recall. The vehicle was taken to an independent mechanic who diagnosed the vehicle with steering gear failure; the mechanic replaced the EPAS (electrical power assist steering) steering gear. The vehicle was repaired. The failure mileage was 48,962.
#11499368 |
During 2 hour highway drive, steering became very loose and fluid while driving at night on highway. Constant adjustments and monitoring required to keep the car in the lane. Nearly home or would have had car towed. Extremely dangerous driving. Started car next day. Warning dash lights and sounds appeared and car was without any power steering. Internet research identified a recall 15V340000 covering cars produced in Chicago until 02/28/2012. VIN number of car shows car was produced in Chicago on 05/26/2012. Call to dealer confirmed recall information. Dealer indicated repair would be 3 to 4 thousand dollars. Local mechanic said it would be 2 to 3 thousand. Part ordered from ford on 10/15/2022 arrived on 12/28/2022.
#11496069 |
The contact owns a 2013 Ford Taurus. The contact stated while driving 55-60 MPH, there was play in the steering wheel. Additionally, the steering wheel emitted abnormal grinding sounds and became difficult to maneuver. The power steering warning light was illuminated. The contact veered to the side of the road and turned off the vehicle. The contact stated that upon restarting the vehicle, the failure persisted. The contact was able to continue driving at slower speeds. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to an independent mechanic where it was diagnosed that the steering rack and pinion needed to be replaced. The vehicle was then taken to the dealer who informed the contact that the repair could not be covered under warranty. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was...
#11492240 |
The contact's acquaintance owns a 2013 Ford Taurus. The contact stated while his acquaintance was driving at an undisclosed speed, the steering wheel became extremely difficult to turn as it would loosen intermittently. The contact stated that his acquaintance informed him that there was play in the steering wheel column. There was no warning light illuminated. The vehicle was taken to an independent mechanic where the failure could not be duplicated; however, the failure reoccurred intermittently while driving. The contact stated that though he was a former Ford dealer, he could not duplicate the failure. However, the failure occurred intermittently while the contact was test-driving the vehicle. There was no warning light illuminated. The dealer was notified of the failure and informed the contact that his acquaintance would be liable for the diagnostic test and the repair cost. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 15V340000...
#11486551 |
During the process of starting my vehicle I immediately receive a power steering assist fault. And at this time the steering wheel locks up and I can’t drive the car.
#11483189 |
I was in a right hand curve and it felt like my wheel flipped to one side. My steering felt loose. I took it to the shop and had them inspect it. Nothing was wrong with my suspension. I continued to drive it. My steering became even more loose and sloppy. I was struggling to stay in my lane due to the loosened steering. I have had it checked many times and nothing. When it rains I am jerked all over the road from water. It feels like my tires are being pulled in opposite directions at the same time while I am slung into on coming traffic.
#11482774 |
The vehicle at a high speed the steering column locked and is still locked to this day, was towed home and placed in the driveway till i can afford further repairs on it, seems other years have been recalled for the electronic steering issues but nothing has been shown for my VIN and wondering why its unsafe to drive and currently paying for a car that has a huge issue and makes it unsafe on the road for myself and others and makes it impossible to get to work and i have no warning lights on it was just out of the blue.
#11478359 |
The power steering was going out intermittently when trying to turn with no codes or indication making it a challenge to control the vehicle. We took it to the dealership and were charged $3700.00 for a new steering rack. Over and above having to spend that on a car with only 68,000 miles, I don't think this is that rare of an occurrence with these cars. It seems odd others have experienced the same defect on Youtube.
#11475440 |
While driving, the power steering went out, I wasn't able to turn left or right. A warning light came on briefly about the Power steering track, it then went off, but the steering was still hard. I can see that there has been a recall on my make and model of car that state: The affected vehicles have electrical power steering assist system that may shut down as a result of a steering motor sensor fault. I called the Ford dealership and I have checked the NHSTA website, and both state that particular VIN is not part of the recall. The recall described fits exactly what happened, while driving with no warning beforehand. Luckily, I was not at a speed that was too fast.
#11475071 |
The contact owns a 2013 Ford Taurus. The contact stated that while turning into the driveway at approximately 5 MPH, the power steering failed to operate as needed. The power steering assist warning light was illuminated. The contact towed the vehicle to the dealer who diagnosed that steering gear failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall. The approximate failure mileage was 100,000.
#11472926 |
The contact owns a 2013 Ford Taurus. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 160,000.
#11472007 | Crash
The contact's daughter owned a 2013 Ford Taurus. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The contact's daughter then lost control of the vehicle and crashed into a tree. The air bags were deployed upon impact. The contact's daughter suffered neck and shoulder bruising from the seat belt restraint as well as burns on her arms from the air bag deployment. No medical attention was received. A police report was filed. The vehicle was towed to a tow yard and was not yet deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 221,000.
#11470368 |
Rear toe links loose makes my car feel like I don’t have control when steering. Took the car in for repair they had to be replaced.
#11465036 |
The contact owns a 2013 Ford Taurus. The contact stated while starting the vehicle there was a failure with the power steering. The power steering module fault warning light was illuminated. The vehicle was taken to the dealer and diagnosed with power steering gear failure. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering). The approximate failure mileage was 103,000.
#11463822 |
My car power assist failure light went on and now hard to steer vehicle. It has lost all power steering
#11460634 |
The contact owns a 2013 Ford Taurus. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was taken to an independent mechanic who related the failure to NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included in the recall. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.
#11458994 |
It feels like my power steering is going out.
#11457707 |
The contact owns a 2013 Ford Taurus. The contact stated that while driving approximately 65-75 MPH, the vehicle experienced a loss of electric power steering assist, causing the steering wheel to seize. The vehicle was taken to the dealer where it was diagnosed with power steering control module failure. The dealer informed the contact that the power steering control module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The failure mileage was approximately 198,000.
#11455447 |
While driving under 35 mph the steering is very stiff and it takes a lot of effort to turn the wheel
#11451203 |
While driving my cars steering wheel locked up and would not turn. Consumer took it to the local dealership and was told that the power steering motor went completely out and no recalls indicated for the vehicle.
#11450842 |
The contact owns a 2013 Ford Taurus. The contact stated that while driving at an undisclosed speed, the power steering assist failed and the steering wheel was difficult to maneuver. The vehicle was towed to the residence. The vehicle was diagnosed by an independent mechanic with power steering failure. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA. The failure mileage was unavailable.
#11443230 | Crash
The power steering assist and traction control have failed. The vehicle is available for inspection at any time. The safety of myself and passengers as well as other drivers on the road were affected by the failure to properly control the vehicle due to the power steering assist and traction control failing. The problem has been reported, reproduced and confirmed by Ford Motor Company. Ford is refusing to diagnose or remedy the failure with the excuse that the recall 15s18 (NHTSA Campaign: 15v340000) is VIN-specific even though Ford’s website states: “ Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any...
#11443059 |
Sensor in seat belt fails air bag light comes on air bags won't deploy there is hundreds of complaints on forums about this issue ford knows about it amd said they will not issue a recall steering and suspension yo hear loud popping steering locks up due to rack and pinion failure the popping is faulty upper strut mounts ford is also aware of this there is thousands of reports all over the forums ford refuses to even look into it saying its not a dangerous concern steering will lock up tight at speeds of 70mph no gaining control of it
#11435854 |
On 9/26/21, I was driving my 2013 Ford Taurus on the highway, when suddenly lost power steering. Two error messages immediately appeared on the dashboard: "Service Advancetrac" and "Power Steering Fault". I managed to pull the car over safely, however this was an extremely dangerous situation that could have led to an accident. The car was brought to Watertown Ford, 26 Seyon Street, Waltham MA, 02453. The Ford technician confirmed that multiple diagnostic codes were present (related to the steering rack and PCSM - power steering control module), and indicated that the power steering rack needed to be replaced at a cost of $2,700. Upon further research, I noticed that Ford opened a recall program for 2013 Ford Taurus models pertaining to this exact issue. I called Ford, but was informed that my VIN number was not included in the recall, and did not receive an explanation why. Ford's number...
#11435891 |
The contact owns a 2013 Ford Taurus. The contact stated that she started the vehicle and the steering wheel was locked. The power steering assists warning light is illuminated. The vehicle was towed to an independent mechanic but was not diagnosed since the power steering was working properly while the vehicle was at the independent mechanic. The contact stated the failure reoccurred upon starting the vehicle. The contact stated with assistance, she was able to forcefully steer the vehicle while driving to the dealer. The vehicle was diagnosed, and the contact was informed that the steering gear needed to be replaced. The vehicle was repaired. The contact referenced NHTSA Campaign Number: 15V340000 (Steering). The manufacturer was not notified of the failure. The approximate failure mileage was 85,000.
#11435674 |
The contact owns a 2013 Ford Taurus. The contact stated that while his son was driving at highway speeds, the power assists fault warning light illuminated the instrument panel as the power steering assist failed to operate. His son initially pulled to the side of the road and had to use excessive force to reach his destination. Upon investigation, the contact discovered NHTSA Campaign Number: 15V340000 (Steering) which he linked to the failure. The dealer was notified of the failure and an appointment was scheduled. The manufacturer was notified of the failure and informed him that his vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was unknown.
#11435796 |
In my 2013 Ford Taurus (Mfd 02/2012) I experienced loss of power steering while pulling out of Costco and I went to a parking spot and tried to rotate the steering in the stationary car to check what happened. After rotating the steering wheel a couple of times the power steering came back but now there is a clicking sound while rotating the steering on both sides. I researched online for recalls and found Recall No. 15S18 for this issue. I am the 2nd owner of this vehicle since 2016 and I had the vehicle checked for the recall when I had purchased it. At that time no error code was found. Since my vehicle was checked once the recall does not show up for my Vin number but now I have the actual issue. I contacted Ford on Facebook (since their chat does not work) and they told me...
#11433776 |
The contact owns a 2013 Ford Taurus. The contact stated that while driving at 65 MPH, the power steering failed, and the steering wheel was stiff and would not turn. The vehicle was towed to an independent mechanic and diagnosed as an electric power steering failure. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the VIN was included in a recall. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering). The failure mileage was approximately 177,000.
#11433250 | Crash
Good afternoon, I am writing this regarding an issue to the power steering. This issue is an ongoing danger to myself and drivers around me. The steering locks up an the wheel becomes very still and hard to turn. This issue has been determined by a local dealership. There have been no warning lamps to signal the issue which makes it more dangerous due to no warning prior to when the issue started. After doing some research, I have found that similar vehicles to mine have a recall. The same vehicles (2013 taurus) manufactured in Chicago between September 7, 2010- February 28, 2012 have the same failed components as mine except they are recalled and mine is not.
#11426360 |
The steering assist on my Ford Taurus sho police interceptor has failed. It has not been active for a while now. I have continued to drive the vehicle under these conditions despite the inconvenience it causes me. I am almost 45 years old. The wear this puts on my body, it's a shame. I fractured an elbow in an unrelated incident a couple years before I purchased this vehicle. It required a complete replacement with an implant. The pushing and pulling I've put on this has shortened the life of the implant. That I am with no doubt. But when this is your means to work, you have no choice but to adapt. Two months ago, I chose another vehicle to drive rather than to repair this one and "hope" for a recall. The problem my car has is identical to those recalled. The pictures I have added shows no...
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