2012 FORD FOCUS Power Train Problems

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE AT A STOP, THE VEHICLE JERKED AND FAILED TO ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD ROLL AWAY WHEN PARKED ON A SLIGHT INCLINE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 11,500....UPDATED 11-14-13 *BF THE CONSUMER STATED SHE STARTED HEARING A KNOCKING NOISE COMING FROM UNDER THE HOOD, ESPECIALLY WHEN GOING OVER A BUMP OR IN A PARKING LOT. AROUND THAT TIME, SHE ALSO STARTED TO REALIZE THE VEHICLE WAS ROLLING BACKWARDS ON AN INCLINE, WHEN SHE TOOK HER FOOT OFF THE BRAKE AND THEN STARTED TO ACCELERATE. IT CONTINUE TO HAPPEN ON AND OFF WHENEVER SHE WAS...

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE INDEPENDENTLY DOWNSHIFTED AS IT VIBRATED ABNORMALLY. THE CONTACT CONTINUED TO DEPRESS THE ACCELERATOR PEDAL BUT THE VEHICLE FAILED TO RESPOND. THE VEHICLE DID REGAIN SPEED AS THE CONTACT COASTED ALONG THE HIGHWAY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION OR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

METALIC GRINDING NOISE IS HEARD WHEN ACCELERATING AT SLOW SPEEDS. TRANSMISSION SHIFTS AT APPROXIMATELY 1500 RPM AND BETWEEN 10-25 MPH, GRIDING NOISE IS HEARD FOR A FEW SECONDS, THEN STOPS. AS CAR PROCEEDS INTO NEXT GEAR, IF RPM DROPS TO 1500 AND SPEED AGAIN BETWEEN 10-25 MPH, GRINDING NOISE IS HEARD. I HAVE TAKEN THE CAR TO SERAPHIN FORD IN VERNON, THEY CLAIM TO HAVE DRIVEN THE CAR WITHOUT HEARING THE NOISE. A SEPARATE DATE, I TOOK THE CAR TO SERAPHIN FORD, DROVE A MECHANIC IN THE CAR, BUT THE NOISE WAS FAINT AND MECHANIC COULD NOT HEAR IT. SOMETIMES THE SOUND IS FAINT, OTHER TIMES SOUND IS LOUD. NO RHYME OR REASON. I HAVE READ MUCH ON THE INTERNET ABOUT THIS EXACT ISSUE WITH 2012-2013 FOCUS POWER TRAINS. I AM CONVINCED THERE IS A PROBLEM THAT FORD IS NOT ADDRESSING. ALSO, POWER TRAIN LAGS AND FLUTTERS OFTEN. I HAVE...

CAR HAS SERIOUS LAG ISSUES YOU GIVE IT GAS AND THE TRANSMISSION JUST DOESN'T GO. REALLY BAD WHEN YOU HAVE TO GET OUT OF THE WAY IN A HURRY. THEY HAVE WORKED ON IT AND SAY IT'S FINE. UNFORTUNATELY I AM A WOMAN AND TEND TO BE BRUSHED OFF. I DO KNOW THERE IS SOMETHING WRONG WITH THE CAR. *TR

AS I WAS DRIVING ALL OF A SUDDEN A DISPLAY STATING "STOP SAFELY NOW" CAME ON. I PULLED OVER AND THE CAR WOULD NOT GO ANY FURTHER. I HAD TO COMPLETELY TURN IT OFF, OPEN AND CLOSE THE DOOR, AND RESTART IT TO MAKE IT GO AGAIN. IT HAS HAPPENED 3 TIMES NOW IN THE PAST FEW WEEKS. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE COASTING DOWNHILL AT 20 MPH, THE VEHICLE DOWN SHIFTED AND WAS CLOSE TO STALLING. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TO PREVENT THE STALLING BUT THE VEHICLE THEN ACCELERATED INDEPENDENTLY AND CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED HOWEVER, THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 35,000. *UPDATED 09-18-13 *BF THE CONSUMER STATED THE VEHICLE WAS DECLARED TOTALED.

I DROVE APPROXIMATELY 1/8 OF MILE THIS MORNING AND I STOPPED AT A BLINKER LIGHT. WHEN I PROCEEDED TO MAKE A RIGHT HAND TURN, THE VEHICLE LUNGED, CLUNKED AND THE GEARS DISENGAGED. NONE OF THE GEARS WORKED. I COULD NOT MOVE FORWARD, BACKWARD OR EVEN PUT THE VEHICLE INTO "PARK" BECAUSE IT WOULD ROLL BACKWARD DOWN A SLIGHT INCLINE. I HAD TO ENGAGE THE PARKING BRAKE IN ORDER TO KEEP THE VEHICLE FROM ROLLING BACKWARDS DOWN THE HILL. THERE WAS NOT A WARNING LIGHT, ENGINE MESSAGE OR ANYTHING. THE VEHICLE QUIT WORKING AND WOULD NOT MOVE IN ANY OF THE GEARS. I HAD TO COAST THE VEHICLE BACKWARD TO A SAFE LOCATION, OUT OF TRAFFIC. AFTER TURNING OFF THE CAR AND WAITING AND RESTARTING THE PROBLEM HAS PERSISTED. IT WAS TOWED AND IS CURRENTLY AT THE DEALERSHIP AWAITING REPAIR. I HAVE ALSO EXPERIENCED THE "DRIFT BACK" THAT OTHER CONSUMERS HAVE...

I PURCHASED THIS VEHICLE NEW IN AUGUST OF 2012. IT HAD 10 MILES ON IT. THE DAY AFTER I BOUGHT IT I NOTICED SOME HESITATION UPON ACCELERATION AFTER STOPPING AT TRAFFIC LIGHTS. IT WASN'T TOO BAD, BUT AS TIME WENT BY IT BEGAN TO GET WORSE. AFTER A COUPLE MONTHS, IT STALLED ON ME WHEN I SLOWED AND ANOTHER TIME I WAS ALMOST HIT BY ANOTHER CAR AS MINE STALLED AGAIN IN A BUSY INTERSECTION. IT WAS DUE AN OIL CHANGE SO WHEN I MADE THE APPOINTMENT, I ALSO MENTIONED THE STALLING AND HESITATION. WHEN I DROPPED IT OFF, THE TECHNICIAN CLAIMED HE COULD NOT DUPLICATE THE PROBLEM. OF COURSE HE WAS NOT DRIVING IN THE SAME CONDITION I DRIVE IN EVERYDAY. I WAS ADVISED TO DRIVE IT UNTIL THE NEXT OIL CHANGE AS THE 'COMPUTER' HAD TO ADJUST TO HOW I DRIVE. NEEDLESS TO SAY, IT DID NOT ADJUST...

THE VEHICLE BEGAN SHIFTING VERY POORLY AT ONLY ONE AND A HALF YEARS SINCE PURCHASE. BROUGHT IT TO THE DEALER AND EXPLAINED THE SEVERE SHAKING AND SHUDDERING UPON ACCELERATION ACCOMPANIED BY A VERY LOUD METALLIC GRINDING SOUND. IT WAS TEST DRIVEN AND TOLD IMMEDIATELY THAT IT NEEDED TO BE ADDRESSED. WAS TOLD THAT THEY HAD TO CONTACT FORD DIRECTLY TO GET THE FIX FOR THE ERROR CODE. WAS TOLD THAT THEY LOADED THE UPDATE FOR THE TRANS. AND THAT IT WAS NOW DRIVING APPROPRIATELY. NOT EVEN TWO WEEKS LATER IT IS BACK AT THE SHOP WITH EVEN MORE SEVERE SHUDDERING AND FEELING LOSS OF POWER (STILL HAS A METALLIC GRINDING NOISE). WAS TOLD THAT THE CAR NEEDED 1K MILES AFTER THE UPDATE SO THAT THE TRANS. COULD "RELEARN HOW I DRIVE." I DID NOT ACCEPT THIS SO THE ADVISOR AT MY DEALERSHIP PRODUCED A LIST OF NORMAL OPERATIONS AND BEGAN...

THE FORD FOCUS 2012 IS A TRUE LEMON! IT RUNS ROUGH JERKING MOVEMENTS ESP IN LOW GEAR. IT HAS LACK OF ACCELERATION. I BOUGHT THIS CAR NEW AND HAVE HAD IT TO THE DEALERSHIP FOUR TIMES ONLY TO BE TOLD ITS ALL NORMAL FOR THE 2012. HOWEVER I FEEL ITS NOT NORMAL! MY LAST VISIT I WAS HANDED A SHEET FILLED WITH '' NORMAL'' THINGS TO EXPECT! THE DEALERSHIP REFUSED TO ALLOW ME TO TRADE IT BACK IN. I WROTE TO THE FORD MOTOR CO AND I ONLY GOT A VERY NICE LADY WHO JUST KEPT SAYING OH I AM SO SORRY. THEY ALONG WITH THE WILLIS FORD DEALER IN SMYRNA DE ACTED LIKE IT WAS JUST ME WITH THIS COMPLAINT. AFTER VIEWING THE PAGES AND PAGES OF COMPLAINTS MOST LIKE MYSELF I CAN SEE I AM FAR FROM ALONG. WHAT CAN BE DONE ? SO FAR I SEE NOTHING...

I PURCHASED A NEW 2012 FORD FOCUS EV ON JUNE 7, 2013. TWICE (STILL IN JUNE), WHILE DRIVING AT SPEEDS APPROXIMATELY 50 MPH, THE "STOP SAFELY NOW" WARNING CAME ON AND THE VEHICLE LOST POWER. BOTH TIMES I WAS ABLE TO RESTART THE VEHICLE WITHIN A COUPLE OF MINUTES. I MADE SURE TO NOTE ALL THE INDICATORS TO PROVIDE THE FORD SERVICE TECHS AS MUCH INFORMATION AS POSSIBLE. WHEN I BROUGHT THE VEHICLE IN TO BE SERVICED, THE TECHNICIANS PROFESSED NO KNOWLEDGE OF THE ISSUE AND CONTACTED FORD FOR SUPPORT. THEY COULD NOT REPEAT THE ISSUE AND THE CAR HAD NO LOG OF THE EVENTS. FINALLY, I WAS TOLD THE PROBLEM WAS A FAULTED POWER CONTROL MODULE (PCM). UNFORTUNATELY, THIS PART WAS ON A NATIONAL BACKORDER FOR 6 WEEKS (PROBABLY AS A RESULT OF THE KNOWN PROBLEMS). AFTER THE PART WAS FINALLY REPLACED, I WAS TOLD THAT THE PCM WOULD...

TRANSMISSION FAILS AT 27900 MILES ON JULY 8TH, 2013, WHILE DRIVING ON THE HIGHWAY (GEARS DON'T SHIFT), DANGEROUSLY COAST TO THE SIDE OF THE ROAD TO A STOP, CAR TOWED, DEALER REPLACES THE WHOLE TRANSMISSION; 1 MONTH LATER, ON AUGUST 14TH, 2013, SAME ISSUE OCCURS WHILE CHANGING LANES ON HIGHWAY AND ACCELERATING TO DO SO, CAR SUDDENLY REFUSES TO CHANGE GEARS, CAR SLOWS DOWN TO 10-15 MPH (GEARS DON'T SHIFT), DANGEROUSLY COAST TO THE SIDE OF THE ROAD, CAR TOWED, DEALER RE-PROGRAMS THE TRANSMISSION; ON AUGUST 19TH, 2013, 3 DAYS AFTER THE SECOND FIX, TRANSMISSION FAILS AGAIN, CAR TOWED, DEALER REPLACES COMPUTER MODULATOR, RE-PROGRAMS TRANSMISSION. WE DO NOT TRUST THIS CAR ANYMORE, WE DO NOT BELIEVE IT IS SAFE, AND WE WILL SEEK TO RETURN IT TO THE MANUFACTURER AND GET OUR MONEY BACK. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE WAS UNABLE TO SHIFT. THE CONTACT STATED THAT THE AUTOMATIC TRANSMISSION WAS PERFORMING AS IF IT WERE A MANUAL TRANSMISSION. IN ADDITION, WHEN THE CONTACT WOULD SHIFT FROM REVERSE THE DRIVE, THE TRANSMISSION WOULD OMIT FIRST GEAR AND ENGAGE INTO SECOND GEAR ERRONEOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MECHANIC STATED THAT THE FAILURE WAS CONTRIBUTED TO THE MANNER IN WHICH THE CONTACT WAS OPERATING THE VEHICLE. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS 17,000. UPDATED 12/20/13*CN

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE NORMALLY AS THE ACCELERATOR PEDAL HAD TO BE FORCED DOWN IN ORDER FOR THE VEHICLE TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MECHANIC DIAGNOSED THE VEHICLE AS THE CLUTCH ASSEMBLY NEEDING TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,800. THE CURRENT MILEAGE WAS 3,000. UPDATED 11/19/13*LJ THE CONSUMER STATED THE CLUTCH ASSEMBLY WAS REPLACED ON 8/5/13. THE VEHICLE CONTINUED TO BUCK AND SHAKE DURING ACCELERATION AT LOW SPEEDS. AS OF 11/6/13 THE VEHICLE CONTINUED TO SHAKE. UPDATED 11/25/2013 *JS

TRANSMISSION STICKS IN HIGH GEAR, WILL NOT DOWNSHIFT PROPERLY; CAR NEARLY STALLED ON INTERSTATE AND ALMOST CAUSED TWO SEPARATE ACCIDENTS. HAD TO PULL CAR OVER, TURN OFF ENGINE TO RESET THE TRANSMISSION'S "AI" (AS IT WAS STATED BY A FORD TRANSMISSION SPECIALIST). DESPITE NUMEROUS 'UPDATES' BY FORD (3 NOW) PROBLEM PERSISTS, AND HAS BECOME PROGRESSIVELY WORSE WITH EACH UPDATE. GEARS CONSTANTLY STICK, DO NOT DOWN-SHIFT, OR UP-SHIFT PROPERLY, AND THOSE WERE CONFIRMED BY A FORD TRANSMISSION SPECIALIST. THIS IS ESPECIALLY TRUE WHEN USING SPORT MODE BUT HAPPENS IN DRIVE AS WELL. FORD ENSURES ME THAT NOTHING IS WRONG. I AM A PROFESSIONAL ENGINEER ASSOCIATED WITH THE AUTOMOTIVE INDUSTRY, AND I DISAGREE. STATUTE OF LIMITATIONS WON'T LET ME CLAIM MY BRAND NEW 2012 FORD FOCUS TITANIUM AS A LEMON UNDER THE 'LEMON LAW', BUT IT SHOULD BE.

WE BOUGHT OUR CAR WITH ONLY 7 MILES ON IT. SHORTLY AFTER THE CAR STARTED ROLLING BACKWARDS WHEN SITTING ON A HILL OR STOP LIGHT. CALLED THE DEALERSHIP AND THEY STATED TO BRING IT IN. WELL IT WAS EXPLAINED TO US THAT THE CAR HAD A STANDARD TRANSMISSION AND THAT THIS WAS NORMAL. SO WE LEFT. THEN I WAS SITTING IN THE DRIVEWAY AND OUR GRANDCHILD GOT OUT OF THE CAR WHEN I PUT THE CAR INTO PARK AND IT ROLLED BACKWARDS KNOCKING HIM OVER. CALLED THEM AGAIN, GOT THE SAME ANSWER. THEN THE CAR STARTED TO STAY RUNNING AFTER THE KEY WAS TAKEN OUT. ALSO IT WAS NOT RUNNING WELL . THIS WAS JUST 2 MONTHS LATER. TOOK IT BACK GOT THE SAME ANSWER. WELL CALLED THE OWNER WITH NO RESPONSE. WE HAVE SINCE THEN TAKEN THE CAR BACK FOR THE SAME ISSUE AND STILL GET THE SAME ANSWERS....

I HAVE A 2012 FORD FOCUS ELECTRIC VEHICLE. I HAVE HAD IT FOR LESS THAN NINE MONTHS. IN THAT TIME, WE'VE HAD THE "STOP SAFELY NOW" MESSAGE SIX TIMES. WHEN THIS MESSAGE HAPPENS, YOU HAVE NO OPTION...THE CAR SHUTS DOWN COMPLETELY, REGARDLESS OF WHERE YOU ARE. THREE TIMES THIS HAS HAPPENED IN TRAFFIC, WITHOUT WARNING. TODAY WAS THE SEVENTH TIME THE "STOP SAFELY NOW" MESSAGE APPEARED, STOPPING MY CAR IN TRAFFIC AT A VERY BUSY INTERSECTION. SO FAR, THE RESPONSE FROM FORD HAS BEEN MINIMAL, THEY DON'T REALLY SEEM TO KNOW HOW TO FIX IT NOR DOES THE DEALERSHIP SEEM TOO CONCERNED. ALL INSTANCES OF THIS MESSAGE SEEM TO OCCUR WHILE BREAKING. *JS

SINCE WE PURCHASED THE VEHICLE, IT SEEMED TO STUTTER WHEN TRYING TO GO FROM A STOP. I WAS TOLD THAT THIS IS NORMAL FOR THIS TRANSMISSION. BUT ON AUGUST 24TH, THE TRANSMISSION STARTED TO HAVE EVEN MORE PROBLEMS. FIRST THE VEHICLE WAS HAVING A HARD TIME ACCELERATING PAST 20 MPH. THEN IT STARTED JERKING BACK AND FORTH, LUNGING TO AND FRO. IT WAS NOT SHIFTING GEARS LIKE IT SHOULD HAVE, AND IT FELT LIKE IT WAS GOING TO STALL, SO COMPLAINANT HAD TO PULL OVER TO AVOID AN ACCIDENT AND ALLOW FAST MOVING TRAFFIC TO PASS. AFTER TRAFFIC HAD PASSED, COMPLAINANT TURNED AROUND TO GO BACK HOME, JERKING AND LUNGING THE WHOLE TIME GOING LESS THAN 20 MPH. AFTER LEAVING THE CAR SIT FOR SEVERAL HOURS, THE VEHICLE STARTED UP AGAIN, AND SEEMED TO BE OPERATING NORMALLY. HOWEVER NOW THE VEHICLE IS HAVING A HARDER TIME GOING UP HILLS, AND...

WE FIRST NOTICED WHEN WE BOUGHT THE CAR THAT IT WAS JERKY WHEN ACCELERATING, WAS TOLD THAT IS THE WAY THE CAR DRIVES. WENT ON A ROAD TRIP AND TRYING TO ACCELERATE TO EXPRESSWAY WOULDN'T GO JUST REVVED THEN JERKED OUT INTO TRAFFIC, WE ALMOST GOT KILLED AND HAD TO GO TO THE SHOULDER TO AVOID ACCIDENT. THIS HAPPENED MULTIPLE TIMES AND WAS VERY UNSAFE. WE GOT TO THE POINT WE WERE AFRAID TO DRIVE IT, CAUSE WE DIDN'T KNOW WHEN IT WOULD JUST REV AND JERK OR IF IT WOULD ACTUALLY WORK PROPERLY. IT DIDN'T MATTER IF YOU JUST STARTED AND TRIED BACKING OUT OR WERE ON THE ROAD, THE PROBLEM WAS CONSTANT. THAT IS VERY DANGEROUS ON THE ROAD AND YOU DON'T KNOW WHEN IT WILL HAPPEN. TOOK TO DEALER ON JULY 6TH AND MY CAR HAS BEEN THERE SINCE, IT IS NOW 6 WEEKS AND THEY ARE...

CAR STARTED ON THE RIGHT SIDE OF THE CAR WINDOWS STOPPED WORKING AND THE LIGHTS STARTED BLINKING . DEALER REPLACED RIGHT SIDE MODULE . THEN NEXT WAS THE BLUE TOOTH STOPPED WORKING AND THE WHOLE TOUCH SCREEN BLACKED OUT . DEALER REPLACED SYNC MODULE AND NEW TOUCH SCREEN . NEXT WAS THE WIPERS COMING ON BY THERE SELF .DEALER REPLACED WIPER SENSOR . NEXT WAS THE DOOR LOCKS SURGING WITHOUT A KEY IN AND DASH CLUSTER FLOATING . DEALER REPLACED DRIVE MODULE . RIGHT NOW THE TRANSMISSION IS NOT WORKING PROPERLY . I AM JUST SCARED THE DEATH THAT THE CAR IS GOING TO CATCH FIRE WHILE DRIVING THE CAR . *TR

HAVE HAD ISSUES WITH THIS CAR SINCE AFTER PURCHASING IT NEW ON 12/31/11. 06/08/12, 7148K MI, CAR SHIFTING AT INCORRECT TIMES, CAR WOULD JERK WHEN SHIFTING, AND ROLL BACK AT TIMES ON FLAT SURFACES AND AT TRAFFIC STOPS. ALSO CAR WOULD SHUTTER. SERVICE REPAIR, OPEN RECALL PCM FOR INCORRECT SHIFT/JERKING. 10/16/12-10/17/12, 10437K MI, CAR WOULD MAKE A GRINDING NOISE, NOTICED MOSTLY WHEN TURNING, BUT NOT ALWAYS ONLY WHEN TURNING. SOMETIMES CAR SEEMS LIKE IT WAS A MANUAL SNUBBING OUT. ALSO THE MPG INDICATOR WOULD NOT FLUCTUATE AND STAYED AT 29.9MPG, HAD BEEN STUCK AT 29.9 MPG FOR A FEW MONTHS. SERVICE REPAIR = REPLACE BOTH FRONT SPRINGS AND BEARINGS. 11/05/12-11/07/12, 10950K MI, LAST REPAIR DID NOT FIX THE GRINDING NOISE. MAKES THIS GRINDING NOISE ALSO WHEN TAKING OFF FROM A STOP. WHEN SHIFTING FROM 1ST TO 2ND GEARS. SERVICE TECHNICIAN SAID THEY COULD HEAR IT SOMETIMES, BUT COULD NOT FIGURE...

OUR 2012 FORD FOCUS ELECTRIC TOTALLY SHUTDOWN AFTER RECEIVING THE STOP SAFELY NOW WARNING ALERT. CAR SHUT DOWN IN TRAFFIC WITHIN 30 SECONDS OF RECEIVING THE WARNING. WE HAD NO TIME TO REACT OR PULL THE CAR SAFELY TO THE SIDE OF THE ROAD. THIS IS CLEARLY A SAFETY ISSUE. *TR

WHEN WE DROVE THIS BRAND NEW FORD FOCUS OFF THE DEALER LOT WE NOTICED A SUDDEN JERK IN THE TRANSMISSION. WE DID NOT KNOW IF THIS WAS A FLUKE OR NORMAL SO WE DROVE IT ABOUT A THOUSAND MILES. THE TRANSMISSION BEGAN TO JERK MORE, JUMP, STALL, HESITATE, AND REV UP NEEDLESSLY AND SEEM TO GET STUCK IN GEAR. WE TOOK IT BACK TO THE DEALER WITH OUR COMPLAINTS AND THEY REPROGRAMMED THE COMPUTER AND TOLD US TO GIVE IT ANOTHER THOUSAND MILES TO IMPROVE. AS OF THIS DATE, WE HAVE HAD THIS CAR BACK TO THE SHOP 7 TIMES WITH THE SAME COMPLAINT. AT ABOUT 36,000 MILES THEY DID PUT IN A CLUTCH KIT WHICH HELPED IT FOR ABOUT EIGHT THOUSAND MILES. UNFORTUNATELY, THE PROBLEM HAS RETURNED. IT IS AND ALWAYS HAS BEEN A SAFETY ISSUE FOR US. WE NEVER KNOW WHEN IT IS GOING TO HESITATE GETTING OUT...

TRANSMISSION IS JERKY AND ACCELERATION IS NOT VERY RESPONSIVE. CAR ALSO ROLLS BACK WHEN STOPPED ON HILLS. *TR

OIL LEAK FROM REAR MAIN SEAL LEAKING ONTO CLUTHES. THE CAR ROLLS BACK ON HILLS AND MAKES FLAPPING NOISES. ALSO, AT TIMES IT STARTS AND STOPS LIKE IT'S NOT GETTING GAS. *TR

1. MY 2012 FORD FOCUS IS STALLING OUT AND REVVING UP AT HIGH RPMS THEN STALLING OUT FOR THE LAST 4 MONTHS. 2. THIS IS THE FOURTH OCCURRENCE FOR THE SAME ISSUE IN THE LAST 4 MONTHS. 3 TIMES IN THE LAST THREE WEEKS. 3. THE FIRST TWO TIMES, FORD COULD NOT FIND THE PROBLEM AND RELATED TO DRIVING AT HIGH RPMS OR SPINNING ON GRAVEL WHICH NEVER OCCURRED. I ADVISED THAT THE VEHICLE WOULD REV AT HIGH RPMS BUT NOT GO ANYWHERE THEN STALL, NOT ON A GRAVEL ROAD BUT A MAJOR HIGHWAY GOING 55-60 MPH. TWICE THE VEHICLE HAD TO BE TOWED. THE OTHER TIMES I COULD DRIVE IT TO THE DEALERSHIP AT 30MPH BUT IT WOULD CONTINUOUSLY STALL OUT. THE THIRD TIME THEY REPLACED THE COMPUTER WHICH DID NOT SOLVE THE PROBLEM. THE FOURTH TIME OCCURRED AND MY VEHICLE HAS BEEN AT THE FORD DEALERSHIP FOR A...

I SEE HERE THAT SEVERAL INDIVIDUALS COMPLAINING HAVE THE SAME COMPLAINTS THAT I DO, THE INCLINE PROBLEMS, THE VEHICLE SOUNDING LIKE IT IS GOING TO DIE ON YOU. THE PROBLEMS WHEN YOU ACCELERATE. THIS IS A NEW VEHICLE AND HAVE HAD THAT PROBLEM FROM THE TIME WE PURCHASED IT. I AM THINKING IT IS THE TRANSMISSION. CAN SOMEONE PLEASE GUIDE ME. I STILL HAVE YEARS ON THE NOTE AND IT IS NOT FAIR TO PAY ON SOMETHING THAT IS AS MENTIONED BY SOMEONE HERE, IS "EMBARRASSING TO DRIVE WITH A PASSENGER". THE SPEED DOES NOT MATTER IT KEEPS MAKING THIS RATTLING NOISE WHEN YOU ACCELERATE. PLEASE RECALL THESE CARS. *TR

I WAS DRIVING DOWN A BUMPY ROAD AT 40MPH THIS MORNING, CAME TO A STOP AT A STOP SIGN, ATTEMPTED TO TURN RIGHT AND MERGE ONTO A BUSY HIGHWAY WITH AN 50MPH SPEED LIMIT, THE CAR STARTED TO GO AND THEN ALL POWER CUT OUT WITHOUT WARNING AND THE "STOP SAFELY NOW" AND "REFER TO OWNERS MANUAL" WARNINGS CAME UP ON THE LEFT SCREEN! LUCKILY, I WAS NOT FULLY INTO THE TRAFFIC YET AS THERE WERE SEVERAL SEMIS COMING. I VEERED TO THE SHOULDER AND STOPPED. IF I HAD GOT GOING EVEN FOR A SECOND MORE I WOULD HAVE BEEN OUT IN TRAFFIC IN THE PATH OF A SEMI COMING AT OVER 50MPH. IT TOOK A FEW MINUTES OF TRYING TO TURN IT OFF. EVENTUALLY I OPENED THE DRIVERS DOOR AND THAT SEEMED TO FREE IT UP TO TURN IT OFF. I WAS THEN ABLE TO START IT BACK UP...

I BOUGHT AS A FORD PRE-OWNED. I DID NOT NOTICE THE TRANSMISSION SHUDDERING. AFTER OWNING THE CAR FOR ABOUT A WEEK. I STARTED NOTICING THE TRANSMISSION STARTING TO GET JERKY. I CONTACTED THE DEALERSHIP, AND WAS TOLD THAT THEY PERFORMED THE UPDATE BEFORE I BOUGHT THE CAR. THEY ALSO STATED THAT THERE WAS NOTHING THAT COULD BE DONE BECAUSE THAT IS THE WAY THE NEW TRANSMISSION ARE.IT IS NOT GETTING ANY BETTER. IF I COULD I WOULD BE TRADING IN AND GETTING ANOTHER VEHICLE. *TR

THIS CAR HAS HAD THE PROBLEM WITH ROUGH SHIFTING AND ROLL BACK ON HILL ALMOST IMMEDIATELY AFTER PURCHASED IN MAY . I REPORTED INCIDENT TO FORD MOTOR COMPANY AND THEY DID NOT DO ANYTHING BUT LATER IN MAY 2012 RECEIVED THE SERVICE NOTICE FOR REPROGRAMMING. IT HELPED IT BUT DID NOT FIX IT AND THIS PROBLEM RETURNED AND ACTUALLY GOT WORSE. WE JUST TOOK IT TO OUR DEALER FOR SERVICE ON 6/21/13 AND THEY SAID THERE WAS A CLUTCH ASSEMBLY PACK THEY REPLACED. ONCE AGAIN THE CAR IS DRIVING BETTER BUT STILL NOT WHAT I CONSIDER NORMAL (SMOOTH SHIFTING/ACCELERATING) FOR ANY CAR. I AM CONCERNED THAT ISSUE WILL RETURN WITH TIME. FORD NEEDS TO FIX THE TRANSMISSION ONCE AND FOR ALL. WHAT NEEDS TO BE DONE IN ORDER TO HAVE A RECALL? *TR

MY FIRST INCIDENT WAS DRIVING OUT OF A PARKING LOT, THE POWER STEERING MESSAGE APPEARED WITH A STRANGE BEEPING NOISE FOLLOWED BY AN EXTREMELY DIFFICULT TO MOVE STEERING WHEEL. WHEN I TURNED OFF MY CAR AND GOT IT BACK ON, THE POWER STEERING WAS BACK TO ITS NORMAL LEVELS. LATER THE NEXT DAY, THE CAR WAS IN MOVEMENT OVER 30MPH WHILE DRIVING THROUGH THE HIGHWAY AND THE POWER STEERING MESSAGE CAME ON AGAIN MAKING MY CAR TOTALLY UNRESPONSIVE CAUSING ME TO ALMOST CRASH. IT WAS VERY DIFFICULT TO GET THE CAR OUT OF THE HIGH WAY IN ORDER TO HAVE THE STEERING LEVELS BACK BY TURN IT OFF AND BACK ON AGAIN. TODAY I TOOK MY CAR TO THE FORD SERVICE COMPLAINING ABOUT THIS IN ORDER TO GET MY CAR CHECKED BUT THE SERVICE MANAGER INDICATED THAT THERE WAS NOTHING HE COULD DO ABOUT THIS INCIDENT FOR WHAT SUGGESTED ME...

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION SLIPPED AND MADE A GRINDING NOISE. THE CONTACT ALSO STATED THAT ACCELERATION POWER WAS LOST. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000. THE VIN WAS NOT AVAILABLE.

TRANSMISSION SHUDDERS HAD IT FIXED TWICE FRONT END WANT STAY LINED UP HAVE PURCHASE THREE SET OF TIRES EATING MY TIERS UP HAD IT LINED UP THREE TIMES SICK OF THIS CAR IT A LEMON. *TR

WHEN I BOUGHT MY FOCUS I THOUGHT I WAS GETTING A 6 SPEED AUTOMATIC TRANSMISSION BECAUSE THAT'S WHAT IT SAID ON THE STICKER BUT NOW I FIND OUT I HAVE A MANUAL TRANSMISSION(THAT WORKS OFF COMPUTER) THAT JERKS AND STAMMERS AFTER STOPPED AND TRYING TO GO UP SLIGHT INCLINE. THE CAR IS EMBARRASSING TO HAVE ANYONE RIDE IN. YES THE DEALERSHIP REPROGRAMMED THE TRANS BUT ITS BACK TO DANCING AROUND WHEN GOING UP SLIGHT INCLINES. I DON'T HAVE MONEY TO BUY ANOTHER CAR BECAUSE I BOUGHT TWO IN 2012, (FUSION AND FOCUS) BUT NOW I HAVE A PIECE OF JUNK REALLY THAT NO DEALER WILL EVEN GIVE YOU A DECENT TRADE IN PRICE. YOU CAN REPROGRAM IT ALL YOU WANT ITS NOT GOING TO FIX IT, READ IT ALL OVER THE INTERNET. ITS VERY DISTRACTING THE JERKING THE CAR MAKES AND DISTRACTS ME AND I CAN HAVE AN ACCIDENT. I...

I HAVE AN AUTOMATIC FOCUS SE, AND AT 2000 RPM THERE IS A GRINDING NOISE AND LOSS OF POWER (SLUGGISHNESS IN ACCELERATION). THE GRINDING NOISE STARTED TO HAPPEN AT AROUND 2000 MILES BUT ONLY OCCASIONALLY. NOW, IT HAPPENS 100% OF THE TIME. I TOOK IT TO FORD SERVICE AND THEY CONFIRMED HEARING THE NOISE. THEY ALSO HAVE A CODE IN THEIR DATABASE FOR THIS ISSUE. HOWEVER, THEY SAY THAT THEY DON'T HAVE A FIX FOR IT. *TR

I PURCHASED MY 2012 FORD FOCUS NEW FROM AM AUTHORIZED FORD DEALER. A FEW DAYS AFTER PURCHASE I NOTICED THAT THE TRANSMISSION SEEMED TO SLIP IN AN OUT OF GEAR WHEN ACCELERATING. THE PROBLEM IS WORSE ON HILLS. FURTHER THE VEHICLE WILL ROLL BACKWARD WHEN AT A LOW IDLE ON A HILL WITH THE ENGINE RUNNING. I TOOK THE VEHICLE INTO THE DEALER WHERE I PURCHASED IT AND HE SAID IT WAS FINE. BUT TODAY I WAS ALARMED AT HOW MUCH WORSE IT SEEMS TO BE GETTING. I DID A QUICK SEARCH ON GOOGLE AND DISCOVERED A LOT OF 2012 FOCUS OWNERS ARE HAVING THE SAME PROBLEM AND DEALERS ARE GIVING THE SAME EXPLANATION OR DOING LITTLE TO FIX THE PROBLEM. *TR

THE CAR SHIFT HARD WHEN TAKING OFF AT STOP LIGHT IT FILL SOMETIMES THAT THE CAR CAN NOT GO SHIFT HARD THEN GO. *TR

I BOUGHT THE 2012 FORD FOCUS SEL ON NOVEMBER 18TH 2011 AND FIRST RECALL WAS JAN 02 2012 THEY REPROGRAMMED THE TRANSMISSION AND THERE WAS A 2ND RECALL AND THE REPROGRAMMED THE TRANSMISSION AGAIN BUT IM STILL HAVING HESITATION ON STARTUPS AND LOSES POWER AS WELL BUT HASN'T STALLED YET BUT I THOUGHT FEW TIMES IT WILL STALL OUT BUT IT DIDN'T. I HOPE FORD CAN FIX THE HESITATION OF THIS VEHICLE BUT IF NOT THEN I WILL NEVER BUY A FORD AGAIN. ALSO THE SUSPENSION IS VERY HARD ON BUMPS. FEELS LIKE THERE IS NO SHOCKS ON THE CAR. VERY DISAPPOINTED ON MY FRONT WINDSHIELD. CRACKED WHEN I ONLY HAD 15,000 MILES ON THE CAR. *TR

AT HIGHWAY SPEEDS WHILE TRYING TO PASS, MEANING SPEEDING, MY ENGINE WOULD CUT OUT OR LOOSE POWER WHICH WOULD LAST ABOUT 10 SECONDS. I AM BRINGING THIS TO YOUR ATTENTION BECAUSE I READ ABOUT OTHER FORD OWNERS HAVING THE SAME ISSUE. NOW FORD SAID THAT IT WAS EASILY FIXED BY REPROGRAMMING THE TRANSMISSION, THIS FIX HAS ALLEVIATED SOME OF THE ENGINE POWER LOSS BUT NOT ALL. IN FACT THIS FIX MAKES MY TRANSMISSION ACT LIKE IT IS SLIPPING AND THE SHIFTS POINTS ARE WAY OUT OF RANGE. IT IS BECAUSE OF THESE ISSUES I CAN'T STAND DRIVING IT, PLEASE ADVISE AS TO WHAT MY OPTIONS ARE SINCE MY FACTORY WARRANTY RAN OUT. *TR

UPDATE 05/20/2013 THIS VEHICLE KEEPS GETTING WORSE: ?REVERSE DOES NOT WORK VERY WELL AS IT TAKES A LONG TIME TO FUNCTION. ON A SLIGHT DECLINE THE CAR ROLLS FORWARD AND REVERSE HAS DIFFICULTY ENGAGING. ?FROM A STOP AT A STOP SIGN OR RED LIGHT, THE CAR WILL ATTEMPT TO LUNGE FORWARD SOMETIMES. ?FROM A STOP AT A STOP SIGN OR RED LIGHT, THE CAR WILL OFTEN NOT ACCELERATE WHEN THE ACCELERATOR PEDAL IS PRESSED. ?AT ANY GIVEN TIME (FULL STOP OR IN MOTION) THE ACCELERATOR MUST BE PRESSED HALF WAY OR MORE TO THE FLOOR IN ORDER TO GET THE CAR TO ACCELERATE. ?THE CAR LUNGES A LOT AND MISSES-THEN LUNGES WHILE DRIVING. *TR

I HAD JUST EXITED THE FREEWAY AND WAS DRIVING UP THE STREET WHEN MY CAR SHUDDERED AND JOLTED FURIOUSLY AND SORT OF STOPPED BUT I WAS ABLE TO CONTINUE DRIVING FOR A SHORT WHILE AND WHILE MAKING A LEFT HAND TURN IT SUDDENLY ONCE AGAIN JOLTED MORE FURIOUSLY AND COMPLETELY STOPPED AND NO GEARS WERE ABLE TO ENGAGE AND THE VEHICLE SHUT OFF COMPLETELY. THANK GOD I WAS ABLE TO BACKUP INTO A PARKING LOT OFF THE VERY BUSY STREET AS I COULD NOT MOVE FORWARD AT ALL. I HAD TO BE TOWED TO THE DEALERSHIP WHERE IT HAS REMAINED TO DATE FROM SUNDAY NIGHT UNTIL TODAY WHILE THEY ARE TRYING TO REPROGRAM AND FIX THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT SHE WAS STOPPED ON AN INCLINE AND ATTEMPTED TO PUT HER FOOT ON THE ACCELERATOR PEDAL, WHEN THE VEHICLE ROLLED BACKWARDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 200.

SINCE PURCHASING THIS VEHICLE I HAVE HAD CONSISTENT PROBLEMS WHERE I WILL PULL OUT INTO TRAFFIC AND THE VEHICLE LOSES POWER. AT SOME POINTS, WHERE THE VEHICLE IS STOPPED, THE CAR SHAKES A LOT! THERE SEEMS TO BE AN ACCELERATION PROBLEM AND IT IS GETTING MUCH WORSE! I WAS ALMOST REAR-ENDED YESTERDAY! *TR

I RECEIVED A LETTER FROM FORD IN MAY 2012 REGARDING CUSTOMER SATISFACTION PROGRAM 12B37. THE ISSUE WITH THE CAR WAS ROUGH/JERKY AUTOMATIC TRANSMISSION SHIFTS & ROLL BACK WHEN TRANSITIONING FROM THE BRAKE PEDAL TO THE ACCELERATOR PEDAL. MY HUSBAND TOOK THE CAR INTO THE FORD SHOP TO HAVE THIS ISSUE CORRECTED ON 6/8/2012. EVERYTHING SEEMED TO BE FINE BUT BOTH ISSUES STARTED UP AGAIN AND BECAME MORE FREQUENT. MY HUSBAND AGAIN TOOK THE CAR BACK TO THE FORD SHOP ON 1/2/2013. MY HUSBAND WAS TOLD THAT THIS IS THE WAY THE CAR DRIVES. BUT THE FORD SHOP TOOK THE CAR AND SAID THEY WOULD TAKE A LOOK. WE WERE GIVEN THE CAR BACK THE SAME DAY AND WERE TOLD THAT THEY REPROGRAMMED THE CAR AND THAT EVERYTHING WAS WORKING FINE. THAT EVENING I WAS ABOUT TO MERGE ONTO THE HIGHWAY BUT THE CAR WOULD NOT ACCELERATE. I PUSHED THE GAS...

REPEATED PROBLEMS WITH TRANSMISSION "SLIPPING", LACK OF POWER, SURGING WHEN FINALLY DOES SHIFT, EXTREMELY UNPREDICTABLE ACCELERATION FROM STOP (E.G., PULLING INTO TRAFFIC AT INTERSECTIONS, OR UP HILL AT HIGHWAY SPEEDS). DID NOT DISPLAY PROBLEMS DURING TEST DRIVE, BUT AT APPROXIMATELY 1,000 MILES UP TO CURRENT MILEAGE (ABOUT 2,200) IT OCCURS EVERY TIME I DRIVE. HAVE HAD THREE NEAR MISS ACCIDENTS DUE TO UNPREDICTABLE ACCELERATION FROM STOPS, ALSO ON HIGHWAY UNDER HILL LOAD. HAD DEALER SERVICE CHECK THREE TIMES, FIRST TIME UPDATED SOFTWARE IN PCM/TCM, SECOND TIME WITH SAME DEALER RETURNED "NO ERRORS", TRIED DIFFERENT DEALER, ALSO "NO ERRORS" BUT WAS TOLD OTHER CUSTOMERS COMPLAINED AND "THAT'S HOW IT'S DESIGNED". SENT FORD MOTOR COMPANY DEMAND FOR REFUND UNDER CALIFORNIA LEMON LAW, FORD CUSTOMER RELATIONS CENTER CALLED AND STATED THEY WILL NOT PAY REFUND AT THIS TIME BUT REQUESTED OPPORTUNITY TO SEND SPECIAL TECHNICIAN TO LOCAL DEALER. HAVE NOT HEARD BACK TO...

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE INSTRUMENT PANEL INDICATED THAT THE TRANSMISSION WAS ENGAGED IN PARK. THE VEHICLE WAS TOWED TO THE DEALER WHERE AN ENGINEER WAS SENT TO INSPECT THE VEHICLE. THE ENGINEER STATED THAT THERE WAS NOTHING WAS WRONG WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 27,000. *TR

THE TRANSMISSION IN THE CAR HAS BEEN REPROGRAMMED FOR ONCE FOR JERKING AND SLIPPING GEARS THAN TOLD PARTS ARE ON BACK ORDER FOR UP TO THREE WEEKS FOR CLUTCH REPLACEMENT. THE CAR SHIFTS ROUGH , SHUTTERS, TOLD BY DRIVER ITS THE WAY I DRIVE. THE TRANSMISSION IS GETTING WORST. *TR

WHILE LEAVING THE PARKING LOT OF A STORE TO ENTER HIGHWAY, MY FOCUS STARTED SPUTTERING AND THEN SHUT COMPLETELY DOWN LEAVING ME AND MY TWO CHILDREN STRANDED IN THE ROAD. WE GOT HELP TO PUSH IT OUT OF THE WAY WHEN ATTEMPTED TRIES TO START DIDN'T WORK. A TOW TRUCK CAME WHEN CALLED AND TOOK IT TO OUR FORD DEALERSHIP HERE WHO JUST CALLED (24 HOURS LATER) TO TELL ME THEY "THINK" THERE'S A PROBLEM WITH THE FUEL PUMP. I HAVE HAD CONTINUAL PROBLEMS WITH THE TRANSMISSION AS WELL, THIS CAR ROLLS BACK ON EVEN THE SLIGHTEST HILL, HAS CAUSED SOME CLOSE CALLS WHEN VEHICLES ARE CLOSE BEHIND ME. I AM A WORKING MOM WITH A NON-WORKING VEHICLE FOR AT LEAST THE WEEK. *TR

OCCASIONAL AND UNEXPECTED ROLL-BACK ON INCLINES. OCCASIONAL AND UNEXPECTED LACK OF ACCELERATION WHEN ACCELERATION IS REQUIRED. SEVERE JUDDER AS THE AUTOMATIC TRANSMISSION SHIFTS BETWEEN FIRST, SECOND, AND THIRD GEARS (OCCURS ONLY AFTER THE CAR HAS BEEN DRIVEN 5-10 MILES). THE CAR IS FITTED WITH A 6 SPEED AUTOMATIC/MANUAL TRANSMISSION. THE PROBLEMS APPEAR TO BE GETTING WORSE. *TR

WHILE PULLING INTO TRAFFIC FROM A COMPLETE STOP CAR WOULD NOT ACCELERATE. HAD TO PUSH GAS PEDAL ALMOST TO FLOOR TO GET CAR TO GO, THAT LEAD TO A BUCKING ACCELERATION, CAR JUMPING FORWARD AND ALMOST BEING REAR ENDED. TOOK CAR TO SHOP FIRST TOLD THAT'S HOW THE CAR DRIVES, THEN TOLD BY TRANSMISSION "SPECIALIST" I WAS NOT DRIVING MY CAR AGGRESSIVE ENOUGH. AFTER A 2 WEEK STAY THE SHAFT SEAL AND CLUTCH WAS REPLACED. DID NOT CORRECT ISSUE CALLED FORD CORP AND AGAIN WAS TOLD THIS IS HOW THE CAR DRIVES BASICALLY TELLING ME I WAS AT FAULT. CAR HAS SINCE BEEN BACK 2 TIMES FOR THE SAME REASON, EVEN TOOK FOR A SECOND OPINION PER FORD REQUEST AND CAR STALLED ON THE SERVICE MANAGER ON A HILL AND YET I WAS TOLD THAT'S HOW THE CAR IS SUPPOSE TO PERFORM!!! NOT HAPPY. TOMORROW APRIL 15TH 2013 CAR IS...