2012 FORD FOCUS Structurebody Problems

292 NHTSA complaints on file

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Structurebody Issues in the 2012 FORD FOCUS

292 structurebody complaints have been filed with NHTSA for the 2012 FORD FOCUS. Of these, 9 involved a crash, 2 involved a fire, and 7 resulted in injury.

292
Complaints
9
Crashes
2
Fires
7
Injuries
0
Deaths

All Structurebody Complaints

#11634193 |
Back passenger door fails to latch when closed.
#11587539 |
The trunk lid is rusting/deteriorating along the rim that meets the back bumper. I just dropped it off my red Ford Focus to Scott's Auto Fixit in Webster, NY for repair. I couldn't afford the new truck lid that the dealership service department offered at the Ford Dealership in Webster. The trunk lid was inspected by my auto insurance representative in 2019 (I have photos from 2019 and today {2024}). The lid is deteriorating with pieces of the lid falling into the trunk. I'm concerned of the possible risk of the trunk deteriorating to the point that other safety components would be affected - light, latch, lock (security). I've also notice that several Ford Focus automobiles are experiencing the same issue; the trunk lids are visibly rusting/deteriorating. The rust has discolored the paint on the rear bumper; that also needs to be addressed. frustrated!
#11520873 |
After completing door latch recall there is still an alert the the hatchback is open. And doesn't shut off. The dealer states that I have to pay for replacement since the recall shows complete. Except the instructions did not show anything in regards to this component , in regards to the fuel system, the dealer said I would have to pay for test to determine if the PCM would fix the engine ight after I took in for recall.
#11500494 |
The rear driver side door latch will not latch and stay closed. The door swung open while I was driving. it has not been reproduced. it has not been inspected. I believe something is wrong with the door latch, but I do not use this door very much.
#11500223 | Crash
The vehicle was being towed by a Class A RV using a manufacturer approved towing system. All connections and safety measures were properly installed and tested just prior to incident. Vehicle has been towed using the same equipment for several years with no incident. The attachment from the frame to the front-end assembly completely separated and the vehicle body went into oncoming traffic. The vehicle in oncoming lane was struck and one individual injured. Upon visual examination, the frame component appears to have failed on both sides at the front-end. The bolts are still in-tack, tight and uncompromised. This is a frame component failure.
#11477467 |
There is a warning light showing a code 1450, unable to create fuel vacuum, that at first was thought to be an issue with a current recall for the car that was fixed. But after a routine oil change a fuel leak was found. I was told by the mechanic that it appears to be a fuel tank deformation similar to the 19S22 recall. My Ford focus was not apart of that recall and I was told by Ford to contact you to potentially have my car added. The leak is subnational enough that it could cause an engine fire.
#11476405 |
I bought this car in February of this year, and the problems were present at purchase, I have brought it in and had them looked at but unable to determine what was wrong. The car sometimes stalls out whenever parked, or idling. Every time i put gas in, then start it, the vehicle will start then immediately stall. I have to start it and push the gas to keep it from stalling and quickly put into drive and his the gas to get it from stalling when i try to drive away. While starting the car the RPMS go very high and reves as if someone was pushing the gas. The hood display on the dash always says the Hood is open. This has been present since start.
#11474016 |
I have taken my car into to Carson City, NV Ford dealer many times. They say they fixed something else and do not have the time to fix the door latches that I made the appointment for . The only one that needs to be done is the back door on the driver's side. The rest were done the first time I took it in. I'm on a six plus month waiting list again to have the latch replaced with the right one! This has gone on way to many years. What happens if the door open and then closes on a kid/person in the back seat? Safety recall notice 20S30 / NHTSA 20V-331
#11459187 |
PCM/ECM SOFTWARE INADEQUATE TO DETECT A STUCK OPEN CANISTER PURGE VALVE(CPV) YES IT IS AVAILABLE FOR INSPECTION UPON REQUEST. AFTER RECALL SERVICE WAS PERFORMED THE 2012 FORD FOCUS SE SLIPPED OUT OF GEAR.THE CAR STALLED.THE VEHICLE STOPPED COMPLETELY WHILE DRIVING IN TRAFFIC. THE VEHICHLE SHOOT HAD NO POWER.THE MESSAGE CENTER DISPLAY SAID ENGINE MALFUNCTION,TRANSMISSION FAILURE AND STARTING SYSTEM FAILURE. THE VEHICLE WAS TAKEN BACK IMMEDIATELY TO THE FORD CERTIFIED SHOP.THE VEHICLE DID NOT HAVE ANY PROBLEMS UNTIL RECALL SERVICE WAS PERFORMED. YES THE VEHICLE WAS INSPECTED AGAIN .THERE WERENT ANY WARNING LAMPS OR MESSAGES OR ANY MECHANICAL OR ELECTRICAL OR SOFTWARE PROBLEMS .THE SYMPTOMS DID NOT BEGIN UNTIL AFTER RECALL SERVICE WAS PERFORMED BY A FORD CERTIFIED REPAIR FACILITY.FORD STATED IF THE VEHICLE EXHIBITED ANY ISSUES AFTER SERVICE WAS PERFORMED TO TAKE THE VEHICLE BACK NTO WERE RECALL SERVICE WAS PERFORMED AND THE CAR WILL BE FIXED FREE OF CHARGE.THIS...
#11397738 |
FORD RECALL 20530, NHTSA RECALL 16V-643. CAR WAS SERVICED UNDER RECALL BUT HAS EXHIBITED ISSUE WITH DOOR OPENING SINCE RECALL SERVICE. WITHIN THE LAST 6 MONTHS THE CAR WILL GIVE A WARNING THAT THE DOOR IS AJAR WHILE DRIVING. THE ISSUE IS INTERMITTENT BUT HAS HAPPENED ON MULTIPLE OCCASIONS. CONTACTED FORD DIRECTLY AND IT WAS STATED THAT THEY WILL NOT REPAIR CAR UNDER THE RECALL. THE "WARRANTY FOR THE RECALL HAS EXPIRED" ALL REPAIRS EVEN THOUGH THEY ARE DIRECTLY RELATED TO THE RECALL WILL HAVE TO BE REPAIRED "OUT OF WARRANY". THIS IS CLEARLY A SAFETY ISSUE. A CAR DOOR SHOULD NOT OPEN WHEN TRAVELING AT 65MPH
#11387705 |
AIR COMPRESSION INSIDE HAS ALWAYS HAD AIR COME INSIDE THE CAR NEVER BEING SEALED. CAR ENGINE OVERHEATS WHEN THEY USE THEIR OWN PRODUCTS. TIRE FAULT, THEY CLAIM THEY COULDN'T SEE IT, BUT IF THEY REALLY DO DIAGNOSTIC TEST AS THEY CHARGE, THEN THEY SHOULD SEE ALL THE CODES THAT COME UP ON FAULTS. FORD KNOWS THEY HAVE HAD ISSUES WITH THE CARS BUT WHEN YOU TAKE CAR IN THEY CLAIM THEY CAN'T SEE IT, CLAIMS TO DO A DIAGNOSTIC TEST, WHICH THEY DON'T. ASK ABOUT THE RESULTS THEY CLAIM THERE IS NO DIAGNOSTIC TEST FOR IT, BUT YET THEY SCAM WITH WARRANTY AND YOURSELF. DOORS LEAK THEY SAY IT'S NORMAL BUT IT BRINGS MOLD INSIDE THE CAR. I START IT UP TO KEEP THE BATTERY GOING AND TO FIND SOMEONE HONEST WHO WON'T CHEAT YOU, CUZ THE DEALERSHIPS ARE SCAMMING FOLKS. SAME THING NUMEROUS TIMES SO I USED THE LAST...
#11378387 |
THERE REAR DRIVERS DOOR WON'T SHUT AND I JUST FOUND OUT IT WAS RECALLED.
#11374632 |
I BEGAN TO NOTICE MY VEHICLE HAVING LIGHTING ISSUES, INCLUDING DIMMER INSIDE DOME LIGHTS, FLICKERING LICENSE PLATE LIGHTS, AND IT WAS POINTED OUT TO ME THAT MY BACK UP LIGHTS WEREN'T FUNCTIONAL AT ALL. I WAS PARKED PARALLEL WITH OTHER VEHICLES IN A PARKING LOT. THEN AFTER STARTING MY VEHICLE, I SHIFTED MY AUTOMATIC TRANSMISSION INTO REVERSE GOING ONLY ABOUT 2 MPH WHEN THE VEHICLE BEGAN TO BEEP, ALONG WITH A WARNING THAT MY LUGGAGE COMPARTMENT DOOR WAS OPEN. IN THE SITUATION, THE BEEPING WAS VERY DISTRACTING AND COULD HAVE INCREASED THE RISK OF CRASHING. I IMMEDIATELY RE-PARKED MY VEHICLE SO THAT I COULD INVESTIGATE. I OPENED , THEN FIRMLY CLOSED ALL 4 OF MY DOORS, THEN TIRED TO OPEN THE TRUNK , ONLY TO FIND THAT MY TRUNK WOULDN'T OPEN. THE BEEPING PERSISTED UNTIL I PRESSED THE OK BUTTON ON MY STEERING WHEEL. I WAS ABLE TO DRIVE MY...
#11353414 |
TOOK MY VEHICLE IN FOR THE RECALL ON THE DOOR LATCHES AND THEY SAID EVERYTHING WAS GOOD AND WHEN L CHECK THE VIN ON THE NHTSA IT STATES THAT RECALL INCOMPLETE. ALSO FORD HAD A RECALL MY FORD FOCUS IN MY 2012 YEAR ABOUT THE EVAP L HAVE HAD CODE P0456 IN RELATION TO P0456 EVAPORATIVE EMISSIONS SYSTEM - SMALL LEAK DETECTED. FORD SUPPOSELY DID A RECALL ON THIS AND SUPPOSELY DID WORK ON MY VEHICLE BEFORE L OWNED IT, NOW IT HAS SAME ISSUE SO L BELIEVE IT WAS NEVER CHANGED OUT? I BELIEVE THAT RECALL WAS BACK IN 2016 OR 2017 OR 2018?
#11326221 |
ON 5/26/20, REPLACEMENT DRIVER'S SIDE FRONT DOOR LATCH STOPPED WORKING. THE LATCH WAS REPLACED IN 2017 UNDER THE RECALL. *TR
#11309463 |
VEHICLE TRANSMISSION JERKY - MORE NOTICEABLE A FEW WEEKS AFTER PURCHASE FROM FORD DEALERSHIP VA BEACH FORD APRIL/MAY 2016. DEALER SAID IT HAD TO LEARN DRIVING STYLE, THEY ALSO UPDATED SOME SOFTWARE IN 2016 - PROVIDED NO DOCUMENTATION FOR UPDATE - AFTER UPDATE CAR SEEMED QUIETER. ALMOST 1.5YEARS LATER THE VEHICLE CUT OFF ON A BACK ROAD WITH MY HUSBAND AND 5 YEAR OLD DAUGHTER WHILST IN MOTION. TOOK IT TO A FORD DEALER OVERSEAS WHERE WE ARE STATIONED. IN OCTOBER 2017 THEY SWITCHED THE TCM BOX, CAR WORKED WAY BETTER. AS OF JANUARY 2020, THE SHUDDER/JERKING HAS RETURNED AND WE ALSO NOW HAVE DOOR LOCK ACTUATOR FAILURE, WE HAD ONE BEFORE WE FOUND OUT IT WAS A WARRANTY REPAIR ISSUE AND HAD A LOCAL MECHANIC REPAIR ONE OF THE REAR ONES. WAS DRIVING AND FOR SOME REASON THE DRIVER'S SIDE LOCK WOULD NOT HOLD TO CAR FRAME. DEALER HAD...
#11280498 |
DOOR LATCHES HAVE FAILED AFTER BEING INSTALLED DO TO RECALL TWICE IN A LITTLE OVER 2 YEARS 3 DOORS IN TOTAL HAVE FAIL TWO RECENTLY FORD IS REFUSING TO FIX SOMEBODY GOING TO GET KILLED BECAUSE OF THIS ISSUE I AM A HEAVY COLLISON TECT WITH CLOSE TO 59 YEARS EXPERIANCE THEY DONE NOTHING TO RESOLVE THIS ISSUE
#11246640 |
SPRING CLIP BROKE POST RECALL REPLACEMENT 2012 FORD FOCUS REAR DRIVER DOOR. CAR WAS STATIONARY WHEN FIRST NOTICED ISSUE. DOOR WILL NOT LATCH CLOSED NOR ALLOW OTHER CAR DOORS TO BE LOCKED. POSES SAFETY RISK TO CHILDREN IN BACK SEAT AND PROTECTION RISK TO CAR THEFT.
#11209125 |
DRIVER'S SIDE REAR DOOR FAILED TO LATCH. TOOK VEH TO DEALER. THEY ADVISED REAR DOOR LATCH FAILURE REMOVED DOOR PANEL AND REPLACED DOOR LATCH. I ASKED IF THIS WAS A RECALL AND WAS TOLD NO I WOULD HAVE TO PAY FOR IT, THAT THIS VEHICLE WAS NOT ON THE RECALL ISSUED BY NHTSA 16V643000 2012-1015 FORD FOCUS. IF THIS IS CORRECT MAYBE YOU NEED TO EXTEND THE RECALL. SEE ATTACHMENT WITH BILL FOR REPAIRS.
#11207922 |
TAKATA RECALL MY DRIVER SIDE DOOR WANT SHUT AND I SEE IT HAS A RECALL ON MY ENGINE ALSO. I WAS DRIVING AND MY DOOR JUST FLEW OPEN I TRIED SHUTTING IT SEVERAL TIMES IT WOULDN'T BUDGE. MY RADIO ALSO DON'T WORK ETHER I DON'T KNOW IF THAT'S PART OF IT. *TR
#11176048 |
TAKE A RECALL WHEN I WAS DRIVING DOWN THE ROAD MY DOOR JUST FLUNG OPEN AND I HAVE TO HOLD IT SHUT IT WAS IN MOTION
#11152917 |
TODAY'S DATE I HAVE CALLED FORD MOTOR COMPANY AND SPOKE WITH MISS.CHRIS ID#2191199 AROUND 10:53 AM PST.WITH THE GIVEN RECENT OPENED NUMBER WAS # CAS16420379 TO STATE THE SAID PROBLEMS AND TO SE HOW WE COULD POSSIBLY SOLVED THE SAID CONCERNS WE HAVE.I HAVE TOLD, I HAVE BEEN DENIED OR REFUSED TO HAVE MY VEHICLE TO BE RE-SERVICED OVER AGAIN FOR THE REOCCURRING PREVIOUSLY FIXED AND SERVICED MECHANICAL OR ELECTRONIC PCM RELATED SOFTWARE OR THE HARDWARE FAILURES TODAY'S MORNING AND I WAS TOLD BY ONE OF THEIR SERVICE ADVISOR NAMED AS FRANK THIS VEHICLE CAN NOT BE SERVICED ANY LONGER.BECAUSE,THIS VEHICLE RECORD'S SHOWING THAT THE VEHICLE IT IS BRANDED AND/OR SALVAGED AND THAT IT WILL VOID ANY KIND OF MECHANICAL WARRANTIES AND WHEN I SAID THIS VEHICLE PREVIOUSLY WAS SERVICED UNDER THE SAME CONDITION AND RECORDS AND WHY CAN NOT BE RE-SERVICED OVER AGAIN FOR SAID PREVIOUSLY FIXED AT YOUR...
#11149571 |
TAKATA RECALL, FIRST OFF IS THE DRIVER DOOR COMES UNLOCKED WHILE DRIVING, ALSO HAD A DOOR LOCK AND WASN'T ABLE TO CLOSE. MY 2012 FOCUS FEELS LIKE IT'S GOT NO POWER ALOT OF TIMES OR WILL START TO SPUDDER FROM EVERY STOP. DOES SAME WHEN REVERSING OUT OF A DRIVE WAY. SOMETIMES IT SEEMS LIKE IT WANTS TO STALL, I HAVE THE AUTOMATIC. IT REVS AT REALLY HIGH RPMS LIKE IT NEEDS TO SHIFT BUT DOESN'T. PROBABLY HAVE MORE ISSUES THE LONGER I KEEP IT, I BELIEVE THE HUFFINES DEALERSHIP, THE COMPANY THAT FINANCED AND FORD KNEW THESE THINGS COULD AND DID HAPPEN TO THE CAR I WAS SOLD. SINGLE FATHER WITH A 4 YEAR OLD SON JUST TRYING TO GET THIS FIXED NOTHING ABOUT THIS IS SAFE.
#11143689 |
RECALL # 16S30 SIDE DOOR LATCH REPLACEMENT REMEDY WAS NEVER PERFORMED ON VEHICLE IN 2016. I JUST PURCHASED CAR ON OCTOBER 27, 2018 AND THERE IS A PROBLEM WITH THE DOOR CLOSING WHICH LEADS ME TO BELIEVE IT IS BECAUSE THE REMEDY WAS NEVER PERFORMED. THE VEHICLE WAS AT THE DEALERSHIP WHEN I DISCOVERED A PROBLEM WITH THE DOOR.
#11138935 |
I WAS DRIVING AND MY REAR LEFT DOOR FLEW OPEN WHEN MAKING A RIGHT TURN OUT OF A PARKING LOT, NOW I SHUT MY RIGHT FRONT DOOR AND IT WON'T LATCH. I'VE NEVER RECEIVED A NOTIFICATION ABOUT A RECALL. THIS SHOULD BE FIXED BEFORE A CHILD FLIES OUT OF A CAR. MY CAR ONLY HAS 55K MILES ON IT. THIS IS PRETTY SAD.
#11128720 |
ALL OF A SUDDEN MY DRIVERS DOOR CLOSES, BUT WILL NOT LATCH SHUT AND THIS IS A HUGE SAFETY ISSUE. WORKED YESTERDAY AND TODAY WHEN I WENT TO LEAVE DOOR OPENED AND INTERIOR LIGHTS CAME ON WITH A DASH WARNING THAT DRIVERS DOOR IS OPEN. THIS HAPPENED IN MY DRIVEWAY.
#11115839 |
DOOR WILL NOT CLOSE AND LATCH. THEREFORE IT WILL FLY OPEN WHEN DRIVING IF IT IS NOT TIED TO SOMETHING ELSE IN THE CAR. THIS HAPPENED SPONTANEOUSLY WITH AN ACCIDENT, BUT DURING REGULAR USE.
#11112980 |
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR LATCH WAS INOPERABLE. GRIECO FORD OF FORT LAUDERDALE (1333 N FEDERAL HWY, FORT LAUDERDALE, FL 33304, (954) 390-6400) INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. *BF CONSUMER STATED MY ISSUE IS RELATED TO RECALL 16S30-SIDE DOOR LATCH REPLACEMENT. MY CAR'S VIN ISN'T LISTED AS ONE OF THE AFFECTED UNITS, DESPITE THE FACT THAT MY CAR HAS EXPERIENCED THE VERY ISSUE RELATED TO THIS RECALL! CONSUMER ALREADY HAD TO REPAIR THREE DOORS AND WAS NOT ABLE TO DRIVE CAR DUE THE DRIVER'S SIDE FRONT DOOR NOT ABLE TO LATCH SHUT.*JB THE MANUFACTURER DECLINED TO ASSIST WITH REPAIRS.*JS
#11112904 |
I HAD THE DOOR ACTUATORS/LATCHES REPLACED IN MAY OF 2017. THE LEFT REAR DOOR ACTUATOR REPLACED UNDER THE RECALL FAILED AGAIN AND THE DOOR DOES NOT LATCH CLOSED. I SPOKE WITH THE DEALERSHIP THAT REPLACED THE ACTUATORS UNDER THE RECALL AND WAS TOLD THAT THEY WILL ONLY WARRANTY THE ACTUATORS FOR 12 MONTHS FROM THE INSTALLATION DATE. I CALLED FORD CUSTOMER CARE AND WAS TOLD THAT THEY WOULD NOT REPLACE THE ACTUATORS UNDER THE RECALL AND THAT I WOULD BE RESPONSIBLE FOR THE COST OF THE REPAIR. EITHER THE PART DID NOT GET REPLACED AS THE DEALERSHIP SAYS IT DID, OR THE RECALLED PARTS ARE FAILING IN THE SAME WAY THAT THE OEM PARTS ARE FAILING.
#11109533 |
THE DRIVERS SIDE PASSENGER DOOR WILL NOT LOCK OR CLOSE. IT WILL FLY OPEN WHEN THE VEHICLE IS IN MOTION. MY DAUGHTER WAS IN THE BACKSEAT BUCKLED UP WHEN THE DOOR WHICH WAS LOCKED, FLEW OPEN ON THE HIGHWAY AS I WENT AROUND A TURN. I HAVE TO KEEP IT STRAPPED SHUT WITH A ROPE SO IT DOESN'T FLY OPEN AND HURT SOMEONE, AND I CAN'T HAVE MY DAUGHTER IN THE CAR BECAUSE IT IS UNSAFE. EVEN IF I HAD IT IN A DIFFERENT SEAT WHO KNOWS IF THE OTHER DOORS WILL GO TOO. IT DOES NOT CLOSE OR LOCK AT ALL, EVEN WHEN NOT TURNING THE DOOR JUST HANGS OPEN. I SAW THERE WAS A RECALL BUT WHEN I ENTERED MY VIN NUMBER IT SAYS IT'S NOT A PART OF THE RECALL.
#11090016 |
DOOR LATCH DID NOT CATCH AS WE WERE GOING HOME FROM DINNER ON SUNDAY 4-22-18 WITH MY SISTER SITTING IN THE BACK SEAT BEHIND THE DRIVER. WE LUCKILY WERE IN THE PARKING LOT OF THE RESTAURANT WHEN MY HUSBAND SAW IT WAS NOT CLOSING AS IT SHOULD. IN ORDER TO DRIVE IT HOME SAFELY WE HAD TO USE THE SEAT BELT TO HOLD THE DOOR AS CLOSED AS POSSIBLE WITH MY SISTER ALSO HOLDING IT AS WE HAD MANY MILES TO DRIVE TO OUR HOME. THIS WAS A PART THAT FORD REPLACED IN 2017 DUE TO A RECALL. WAS THIS PART DEFECTIVE TOO. IT WOULD SEEM TO ME IT SHOULD LAST MORE THAN 13 MONTHS. FORD WILL NOT DO ANYTHING TO HELP WITH THE COST TO CORRECT WHICH IS EXCESSIVE.
#11041429 |
CLOSED DRIVER DOOR IN A PARKING LOT. RETURNED TO CAR TO FIND DOOR PARTIALLY OPEN. ATTEMPTED MANY TIMES TO CLOSE DOOR. DOOR WOULD NOT LATCH. HAD TO MANUALLY HOLD DOOR CLOSED TO DRIVE HOME. DOOR REMAINS UNABLE TO LATCH.
#11034541 |
CAR TAKEN TO DEALERSHIP FOR RECALL 16S30 TO REPLACE 4 DOOR LATCHES PER NHTSA WEBSITE. WHEN CAR RETURNED TO CUSTOMER ONLY STATED 1 LATCH REPLACED.
#11013792 |
I RECEIVED A NOTICE OF RECALL FROM FORD IN OCTOBER 2016 (RE: DOOR LATCH). I ATTEMPTED TO GET MY SCHEDULED FOR REPAIRS AND WAS TOLD THAT THEY DID NOT HAVE THE PARTS, BUT WHEN THEY HAVE PARTS THEY WOULD CONTACT ME. I TOOK MY VEHICLE IN FOR SCHEDULED MAINTENANCE (AND SOME OTHER ISSUES) FEB/MARCH. 2017 AND ASKED THAT THEY REPAIR MY VEHICLE FOR THIS SAME RECALL. AGAIN, TOLD THEY DID NOT HAVE PARTS, BUT WOULD LET US KNOW WHEN THEY DID. I MADE AN APPOINTMENT WITH THE DEALERSHIP (AGAIN) FOR AUGUST 2017 TO HAVE VEHICLE LOOKED AT FOR WARRANTY WORK AND HAVE THE RECALL FIXED. WHEN I PICKED UP THE VEHICLE I WAS TOLD THEY STILL DID NOT HAVE PARTS, BUT SHOULD HAVE THEM NEXT WEEK (CURRENT WEEK) AND WILL CALL WHEN THEY COME IN AND I CAN GET IT FIXED. I HAVE RECEIVED AT LEAST 2 LETTERS FROM FORD...
#11003884 |
LEFT REAR DOOR WILL NOT CLOSE AND LATCH. I CAN PULL DOOR OPEN WITHOUT PULLING HANDLE. I ALSO GET WARNING FOR DRIVER SIDE REAR DOOR AJAR. I NOTICED IT AJAR WHEN I WALKED BY IT AND TRIED TO CLOSE IT. IT WOULD NOT LATCH AND STAY CLOSED.
#10993846 |
WENT TO RUN SOME ERRANDS AND WHEN I GOT BACK IN MY VEHICLE"PASSENGER REAR DOOR" ALARM KEPT BEEPING. DOOR DOES NOT STAY CLOSED.
#10991711 |
I WENT TO GET MY OIL CHANGED SOMEPLACE OTHER THAN MY FORD DEALERSHIP AND SINCE, THE CAR HAS BEEN RUNNING ODDLY. MOSTLY ISSUES WITH ACCELERATING AFTER SITTING AT A RED LIGHT ON ROADS WHERE THE SPEED IS ANYWHERE FROM 35 TO 45 MPH. IT DOESN'T HAPPEN ALL THE TIME, BUT I NOTICED IT ABOUT A WEEK AFTER THE OIL CHANGE. THE OTHER ISSUE, THAT IS MORE CAUSE FOR ALARM, IS THAT THE DOORS WILL NOT CLOSE COMPLETELY. FIRST IT WAS THE PASSENGER FRONT DOOR, THEN THE PASSENGER REAR DOOR AND FINALLY THE DRIVER REAR DOOR. ALL WHILE STATIONARY, THANK GOODNESS. SINCE THEN, ALL BUT THE DRIVER'S SIDE FRONT DOOR HAVE BEEN SECURED WITH BUNGEE CORDS FOR THE LAST FEW WEEKS, BECAUSE I DID NOT HAVE THE FUNDS TO REPLACE THE DOOR LATCHES. ONE OF WHICH HAD BEEN REPLACED ONLY LAST YEAR AND COST ME NEARLY $500 BECAUSE THE PART HADN'T...
#10971482 |
FORD IS A MANUFACTURER THAT NEEDS TO BE UNDER A MICROSCOPE. THIS IS THE SECOND FOR VEHICLE I OWN THAT OPENS A DOOR ON US WHILE DRIVING.
#10967249 |
HAVING ISSUES WITH CAR BEING REPAIRED. DOOR HANDLE LATCH IS BROKEN AND I AM CURRENTLY USING WIRE TO ASSURE IT STAYS CLOSED. EXPERIENCING THIS FOR 5+ MONTHS NOW. SERVICE STATION WOULD NOT FIX FOR FREE AT FIRST BECAUSE AN "OFFICIAL" RECALL WAS NOT ISSUES, EVEN THOUGH THIS WAS AN EXTREMELY COMMON ISSUE WITH THIS CARS YEAR, ONE THAT I WAS UNAWARE OF. ONCE I RECEIVED THE RECALL NOTICE THEY CANCELED MY INITIAL APPOINTMENT DUE TO BACKUP. THEY RESCHEDULED MY APPOINTMENT FOR JULY OF THIS YEAR. EXTREMELY DANGEROUS SCENARIO AND THE MANUFACTURER IS UNWILLING TO EXPEDITE MY SERVICES. IS THERE ANY COURSE OF ACTION TO TAKE?
#10950238 |
THERE IS A CURRENT RECALL FOR MY DOOR LATCH. MY DOOR HAS NOW STOPPED LATCHING. I CALLED THE DEALER WHEN I RECEIVED MY RECALL NOTICE AND WAS TOLD THERE WERE NO PARTS AVAILABLE AND THAT I WOULD RECEIVE A CALL WHEN THE PARTS WERE AVAILABLE. THIS WAS 4 MONTHS AGO. NOW THAT MY DOOR WILL NOT LATCH I AM TOLD THAT I CAN BRING IT IN, BUT THEY DO NOT HAVE PARTS, CANNOT GUARANTEE A LOANER, AND THAT I HAVE TO SIGN A WAIVER STATING I WILL PAY $180 FOR AN INSPECTION IF IT IS NOT PART OF THE RECALL. I AM VERY DISAPPOINTED AND UNWILLING TO POSSIBLY PAY FOR THEM TO INSPECT MY VEHICLE. I ALSO HAVE AN ISSUE WITH MY TRANSMISSION WHILE DRIVING. ONCE MY CAR STILL SHOWED IN DRIVE, BUT WAS IN NEUTRAL WHILE I WAS DRIVING AT 40 MPH WITH CARS BEHIND ME. I HAD TO...
#10949541 | Crash
MY SON GOT INTO AN ACCIDENT WITH HIS 2012 FORD FOCUS HATCHBACK AND HIS AIRBAGS DID NOT DEPLOY NONE WHATSOEVER HE ENDED UP WITH BRUISE SHOULDERS HIS FRIEND WITH A SCRAPED KNEE HIS CAR A TOTAL LOSS BUT NONE OF HIS AIRBAGS DEPLOYED.
#10947527 |
I RECEIVED NOTIFICATION OF A RECALL ON DOOR LATCHES THAT NEED TO BE REPLACED. IT ALSO STATED THAT A REIMBURSMENT FOR A REPLACEMENT IS ALSO INCLUDED AND WILL TAKE 60 DAYS TO PROCESS. ONCE I RECEIVED MY LETTER I SENT IN THE PAPERWORK FOR REIMBURSMENT OF A LEFT REAR DOOR LATCH ASSEMBLY ALONG WITH THE ORIGINAL RECEIPT. I HAVE YET TO RECEIVE MY CHECK FOR THE WORK DONE. IT IS NOW 30 DAYS OVER THE DATE THAT THE DOCUMENTS WERE MAILED IN ON OCTOBER 20TH, 2016. [XXX] *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
#10947120 | Crash
I PURCHASED MY 2012 FORD FOCUS IN JULY OF 2016 WITH 29,000 MILES ON IT AND I WAS AWARE OF THE TRANSMISSION PROBLEMS WHEN PURCHASED. HOWEVER WAS NOT NOTIFY ABOUT MY DOOR LATCHES UNABLE TO CLOSE. APPARENTLY OCTOBER 3, 2016 FORD DECIDED TO SEND OUT A RECALL LETTER CLAIMING THAT MY DOORS WON'T CLOSE WHILE DRIVING OR JUST WON'T CLOSE. ASKED ME TO TAKE MY CAR TO THE NEAREST DEALERSHIP TO GET MY CAR REPAIRED. MY BACK DRIVER DOOR JUST STOPPED CLOSING COMPLETELY, I DAMAGED MY SIDE OF THE DOOR FROM STOPPING THE DOOR FROM COMING OPEN. MY NEAREST DEALERSHIP TOLD ME THAT PARTS WEREN'T AVAILABLE FOR MY CAR AND THAT I'LL HAVE TO WAIT UNTIL NEXT YEAR TO GET MY CAR FIXED. I BEGGED THEM TO DO AT LEAST SOMETHING TO KEEP MY CAR DOORS CLOSE AND THEY TIED MY SEATBELT TO MY BACK CAR DOOR TO PREVENT THE...
#10945407 |
MY LAST REPORT WAS ON THE AFFECTS OF THE TCM FAILURE AND THE COMPUTER FAILURES OF THE ENGINE, WIPERS AND NOT BEING ABLE TO START THE CAR. AS I CONTINUED TO OBSERVE THE CONTINUED ISSUES OF THE FORD FOCUS, I NOW HAVE A PROBLEMS WITH THE DOORS. THE DOORS ARE NOT UNLOCKING. SOME WILL UNLOCK AND SOME WILL REMAIN LOCK. AT THIS POINT WITH THE MILEAGE AT 73400 THE PROBLEMS WITH THE FORD FOCUS IS NOT GOING AWAY. I STILL OWE MONEY ON THE VEHICLE AND I CAN'T DRIVE IT ANY MORE BECAUSE OF THE SAFETY ISSUES IT HAS. 1. TCM 2. SHUTTING DOWN WITHOUT NOTICE 3. JERKING BACK WHEN INITIATING PARK 4. WIPERS GOING ON WITHOUT NOTICE 5. ENGINE SHUTTING DOWN WHEN IN DRIVE
#10937555 |
FORD RECALL#16S30 - ITS A SAFETY RECALL ON MY CAR FOR DOOR LATCH REPLACEMENT. ITS BEEN A FEW MONTHS THE RECALL WAS ISSUED BUT UPON CHECKING WITH FORD, I AM HEARING THAT THERE ARE NO PARTS AVAILABLE AND IT WON'T BE AVAILABLE TILL MID OF YEAR 2017. SINCE ITS A SERIOUS MANUFACTURER SAFETY RECALL SO I AM EXCESSIVELY CONCERNED FOR MY AND MY FAMILY'S SAFETY HERE. REQUESTING NHTSA IMMEDIATE INTERVENTION HERE TO HELP ME EXPEDITING THE RESOLUTION OF THIS ISSUE. I WOULD LIKE TO GET THIS FIXED AT THE EARLIEST. PLEASE HELP.. THANK YOU! *TR
#10936639 |
MY WIFE GOT IN THE CAR IN OUR DRIVEWAY AND THE DRIVERS SIDE DOOR WOULDN'T LATCH CLOSED. I TRIED TO REMOVE THE LATCH ASSEMBLY AND GAVE UP HOURS LATER. AFTER I PUT THE DOOR PANEL BACK TOGETHER I CHECKED THE RIGHT FRONT DOOR TO MAKE SURE I HAD THE TRIM PANEL ON CORRECTLY. WHEN I TRIED TO CLOSE THAT DOOR IT WOULDN'T LATCH EITHER. WHEN I PUT THE VIN IN ON YOUR WEB SITE THE ONLY RESPONSE I GOT WAS: "FOREIGN SERVER RESPONDED WITH AN ERROR." *TR
#10930338 |
MY VEHICLE HAS BEEN IN FOR SERVICE 3 TIMES THIS YEAR ALONE FOR THE SAME TRANSMISSION ISSUE. EVERY TIME I GO IN THEY ADJUST SOMETHING OR REPLACE A SMALL PART, BUT NEVER COMPLETELY FIX THE PROBLEM. IT SHUDDERS, HESITATES, BUCKS, AND KIND OF STALLS BECAUSE THE TRANSMISSION IS TRYING TO SHIFT OR MAKING GRINDING NOISES. IT CAN DO IT SPEEDING UP OR SLOWING DOWN OR IN THE MIDDLE OF THE DRIVE, IT IS UNPREDICTABLE. I HAVE HAD THE TRANSMISSION ALSO OVER HEAT AND TELL ME TO PULL OVER ON LARGE BUSY ROADS AND HAVE A LOSS OF POWER WHEN NOT STOPPING FAST ENOUGH. IT IS SCARY WHEN MY CAR IS SHUDDERING GOING NO WHERE AND I AM IN THE MIDDLE OF TRAFFIC OR GOING THROUGH AN INTERSECTION WITH MY 2 KIDS IN THE CAR. FORDS RESPONSE IS TO CONTINUE DRIVING THE CAR, SOME TIMES THEY SAY IT IS WITHIN SPECS...
#10925340 |
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/05/2017*CT
#10916757 |
FROND DRIVER SIDE DOOR REFUSES TO STAY SHUT DUE TO THE DOOR LATCH NOT OPERATING PROPERLY.. I.E., THE DOOR DOES NOT REMAIN LATCH/LOCKED. PROBLEM APPEARS TO BE WITH THE LATCH. SOME HOW THE LATCH HAS CORRECTED ITSELF IN THE PAST. PROBLEM HAS NOW RETURN.
#10914236 |
I RECEIVED A SAFETY RECALL 16S30 LETTER FROM FORD ON 10/6/2016. I CALLED MY LOCAL FORD DEALER & WAS TOLD THEY DO NOT HAVE A REMEDY FOR THE SIDE DOOR LATCH PROBLEM & TO CALL BACK IN APRIL, MAY OR JUNE OF 2017. LETTER SAYS IF THERE ARE SYMPTOMS TO CALL MY DEALER FOR DIAGNOSIS & REPAIR. I DO NOT KNOW WHAT SYMPTOMS ARE, & HOW CAN THEY REPAIR IF PARTS ARE NOT AVAILABLE UNTIL NEXT YEAR? NOW I'M AFRAID TO DRIVE FOR MYSELF AND MY PASSENGERS. NOT ENOUGH SPECIFIC INFO PROVIDED. RECALL CAUSES MORE FRIGHT THAN IF I DIDN'T EVEN KNOW ABOUT THE PROBLEM TO BEGIN WITH.

Other 2012 FORD FOCUS Problem Areas

Power Train 1,381 complaints Steering 921 complaints Engine 469 complaints Unknown Or Other 351 complaints Electrical System 343 complaints Fuelpropulsion System 279 complaints Vehicle Speed Control 163 complaints Latcheslockslinkagesdoorslatch 90 complaints Air Bags 54 complaints Service Brakes 54 complaints Fuel System Gasoline 49 complaints Electronic Stability Control Esc 48 complaints Visibilitywiper 46 complaints Latcheslockslinkages 42 complaints Seat Belts 42 complaints Wheels 29 complaints Suspension 27 complaints Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm 26 complaints Engine And Engine Cooling 25 complaints Exterior Lighting 25 complaints Power Trainautomatic Transmission 22 complaints Structurebodydoor 20 complaints Structure 14 complaints Power Trainclutch Assembly 13 complaints Tires 11 complaints Seats 9 complaints Visibilitypower Window Devices And Controls 7 complaints Electrical Systemhorn 5 complaints Equipment 5 complaints Traction Control System 5 complaints Visibilitysunmoon Roof Assembly 5 complaints Wheelslugsnutsboltsstuds 5 complaints Fuel System Gasolinestorageevaporative Emissionscanister 4 complaints Service Brakes Hydraulic 4 complaints Electrical Systemsoftware 3 complaints Equipment Adaptivemobility 3 complaints Power Trainautomatic Transmissioninternalclutchesbands 3 complaints Power Trainmanual Transmission 3 complaints Steeringelectric Power Assist System 3 complaints Visibilityglass Siderear 3 complaints Visibilitywindshield Wiperwasher 3 complaints Equipmentapplianceair Conditioner 2 complaints Fuel System Gasolinedeliveryfuel Pump 2 complaints Parking Brake 2 complaints Power Trainautomatic Transmissioninternalclutchesbandsactuatorssolenoids 2 complaints Vehicle Speed Controlaccelerator Pedal 2 complaints Visibility 2 complaints Visibilitywindshield 2 complaints Air Bagsfrontal 1 complaint Back Over Prevention Camera System 1 complaint Electrical Systeminstrument Panelfuel Gaugefuel Level Floatsensorsending Unit 1 complaint Electrical Systemwiring 1 complaint Electrical Systemwiringfront Underhood 1 complaint Engine And Engine Coolingcooling Systemfan 1 complaint Engine And Engine Coolingexhaust Systememission Control 1 complaint Equipmentappliancetvradiospeakers 1 complaint Equipmentelectricalradiotape Deckcd Etc 1 complaint Exterior Lightingheadlights 1 complaint Forward Collision Avoidance Adaptive Cruise Control 1 complaint Forward Collision Avoidance Automatic Emergency Braking 1 complaint Latcheslockslinkageselectronic Locklatch Actuator 1 complaint Power Trainautomatic Transmissioncontrol Modulesoftware 1 complaint Power Trainautomatic Transmissiontorque Converter 1 complaint Power Traindrivelinedriveshaft 1 complaint Seat Beltsfrontbuckle Assembly 1 complaint Seat Beltsfrontretractor 1 complaint Seatsfront Assemblyhead Restraint 1 complaint Service Brakes Airantilockabs Warning Light 1 complaint Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light 1 complaint Steeringhydraulic Power Assist System 1 complaint Structurebodybumpers 1 complaint Structurebodyhatchbackliftgate 1 complaint Structurebodytrunk Lid 1 complaint Structureframe And Members 1 complaint Structureframe And Membersunderbody Shields 1 complaint Suspensionrear 1 complaint Tirespressure Monitoring And Regulating Systems 1 complaint Visibilitywindshield Wiperwasherswitchwiring 1 complaint
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