NHTSA Complaint #11109533 — 2012 FORD FOCUS

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11109533
Vehicle 2012 FORD FOCUS
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 60,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

THE DRIVERS SIDE PASSENGER DOOR WILL NOT LOCK OR CLOSE. IT WILL FLY OPEN WHEN THE VEHICLE IS IN MOTION. MY DAUGHTER WAS IN THE BACKSEAT BUCKLED UP WHEN THE DOOR WHICH WAS LOCKED, FLEW OPEN ON THE HIGHWAY AS I WENT AROUND A TURN. I HAVE TO KEEP IT STRAPPED SHUT WITH A ROPE SO IT DOESN'T FLY OPEN AND HURT SOMEONE, AND I CAN'T HAVE MY DAUGHTER IN THE CAR BECAUSE IT IS UNSAFE. EVEN IF I HAD IT IN A DIFFERENT SEAT WHO KNOWS IF THE OTHER DOORS WILL GO TOO. IT DOES NOT CLOSE OR LOCK AT ALL, EVEN WHEN NOT TURNING THE DOOR JUST HANGS OPEN. I SAW THERE WAS A RECALL BUT WHEN I ENTERED MY VIN NUMBER IT SAYS IT'S NOT A PART OF THE RECALL.

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