NHTSA Complaint #11587539 — 2012 FORD FOCUS

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11587539
Vehicle 2012 FORD FOCUS
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

The trunk lid is rusting/deteriorating along the rim that meets the back bumper. I just dropped it off my red Ford Focus to Scott's Auto Fixit in Webster, NY for repair. I couldn't afford the new truck lid that the dealership service department offered at the Ford Dealership in Webster. The trunk lid was inspected by my auto insurance representative in 2019 (I have photos from 2019 and today {2024}). The lid is deteriorating with pieces of the lid falling into the trunk. I'm concerned of the possible risk of the trunk deteriorating to the point that other safety components would be affected - light, latch, lock (security). I've also notice that several Ford Focus automobiles are experiencing the same issue; the trunk lids are visibly rusting/deteriorating. The rust has discolored the paint on the rear bumper; that also needs to be addressed. frustrated!

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