NHTSA Complaint #10947120 — 2012 FORD FOCUS
STRUCTURE:BODY issue reported to NHTSA
Crash
Complaint Details
| ODI Number | 10947120 |
| Vehicle | 2012 FORD FOCUS |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | Yes |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AL |
Consumer Description
I PURCHASED MY 2012 FORD FOCUS IN JULY OF 2016 WITH 29,000 MILES ON IT AND I WAS AWARE OF THE TRANSMISSION PROBLEMS WHEN PURCHASED. HOWEVER WAS NOT NOTIFY ABOUT MY DOOR LATCHES UNABLE TO CLOSE. APPARENTLY OCTOBER 3, 2016 FORD DECIDED TO SEND OUT A RECALL LETTER CLAIMING THAT MY DOORS WON'T CLOSE WHILE DRIVING OR JUST WON'T CLOSE. ASKED ME TO TAKE MY CAR TO THE NEAREST DEALERSHIP TO GET MY CAR REPAIRED. MY BACK DRIVER DOOR JUST STOPPED CLOSING COMPLETELY, I DAMAGED MY SIDE OF THE DOOR FROM STOPPING THE DOOR FROM COMING OPEN. MY NEAREST DEALERSHIP TOLD ME THAT PARTS WEREN'T AVAILABLE FOR MY CAR AND THAT I'LL HAVE TO WAIT UNTIL NEXT YEAR TO GET MY CAR FIXED. I BEGGED THEM TO DO AT LEAST SOMETHING TO KEEP MY CAR DOORS CLOSE AND THEY TIED MY SEATBELT TO MY BACK CAR DOOR TO PREVENT THE DOOR FROM OPENING. HOWEVER MY FRONT PASSENGER DOOR STILL OPENED AND STAYED OPEN RANDOMLY WHICH CAUSE A FEW OF MY FRIENDS TO FALL OUT OF IT! MY CAR WAS LIKE THAT FOR ABOUT THREE MONTHS. THEN THEY FINALLY "FIXED" IT BY PUTTING REPLACEMENT PARTS ON IT UNTIL THE ACTUAL PARTS BECOME AVAILABLE SOMETIME THIS YEAR. MY FRONT PASSENGER DOOR IS EVEN WORST THAN BEFORE. USUALLY IT TAKES ME SLAMMING THE DOOR THREE TIMES BEFORE IT CLOSED, BUT NOW IT TAKES MORE THAN THREE TIMES AND I HAVE TO SLAM HARDER!!! I'VE HAD ENOUGH OF DEALING WITH THIS CAR, I THINK IT SHOULDN'T BE DOING THAT WHEN IT WAS ALMOST NEW!!!! ALSO THEY STILL WON'T DO ANYTHING WITH THE TRANSMISSION BECAUSE OF THE "PARTS" WHICH I THINK THERE'S NOT GOING TO BE ANY PARTS. I DON'T EVEN KNOW WHAT I PURCHASED, IF MY TRANSMISSION DOESN'T WORK OR MY DOORS DON'T CLOSE HOW CAN ANYONE CONSIDERING THIS A CAR?!?! WHAT DID I BUY?!?! THIS IS OUTRAGEOUS!!! I DON'T KNOW IF ONE DAY IF MY FRONT DRIVING DOOR WILL COME OPEN AND I'LL BE FLYING OUT SOMEWHERE DEAD ON THE HIGHWAY. I JUST DON'T FEEL SAFE AND I WISH SOMEONE WOULD DO SOMETHING ABOUT THIS! *TR
Related Complaints for the 2012 FORD FOCUS
Other STRUCTURE:BODY Complaints
#11634193
Back passenger door fails to latch when closed.
#11587539
The trunk lid is rusting/deteriorating along the rim that meets the back bumper. I just dropped it off my red Ford F...
#11520873
After completing door latch recall there is still an alert the the hatchback is open. And doesn't shut off. The deale...
#11500494
The rear driver side door latch will not latch and stay closed. The door swung open while I was driving. it has not b...
#11500223
The vehicle was being towed by a Class A RV using a manufacturer approved towing system. All connections and safety m...
Recent Complaints for the 2012 FORD FOCUS
#11712593
FUEL/PROPULSION SYSTEM
After receiving program #24N07 on 12/04/2024, my 2012 ford focus was stalling out while downshifting to stops and aft...
#11709317
STEERING
Steering system failure light came on and the Rack and pinion failed with no warning while I was driving on the highw...
#11708909
POWER TRAIN
I am the owner of a 2012 Ford Focus SE with approximately 54,000 miles. Beginning around 44,000 miles, the vehicle ex...
#11707435
ENGINE
the car runs without power when shifted to drive gear. It is sluggish trying to speed up. Took to Ford Dealers on a r...
#11707435
STEERING
the car runs without power when shifted to drive gear. It is sluggish trying to speed up. Took to Ford Dealers on a r...