2012 FORD FOCUS Latcheslockslinkages Problems

The contact owns a 2012 Ford Focus. The contact stated that the rear driver’s side door failed to open as intended. The contact used force to attempt to open the door and failed. No warning lights were illuminated. The contact stated that when the vehicle was purchased, she was informed that the vehicle had an open recall related to NHTSA Campaign Number: 20V331000 (LATCHES/LOCKS/LINKAGES). When the contact retrieved the vehicle, the contact was informed that the recall had been repaired; however, there was no proof that the vehicle was under recall or that the recall repair was performed. The contact stated that several weeks later, mold was found in the driver’s seat and on the driver’s side seat belt. The contact stated that after a snowstorm, the moonroof was misty, and there was a water ring found above the interior roof. The vehicle was not taken to the dealer or...

The contact owns a 2012 Ford Focus. The contact stated that while driving at various speeds, the trunk latch disengaged, causing the trunk to open unexpectedly. The contact stated that the failure had occurred 3 times within a month. The dealer was contacted and informed of the failure. The dealer confirmed that the VIN was not under recall. The vehicle was not diagnosed or repaired. The dealer referred the contact to the NHTSA Hotline to report the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 132,000.

The contact owns a 2012 Ford Focus. The contact stated the front passenger’s side door latch opened independently while the vehicle was parked in a parking lot. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages); however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 115,000.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING BETWEEN 45 AND 50 MPH, THE FRONT PASSENGER LEANED AGAINST THE INTERIOR PASSENGER SIDE DOOR AND IT OPENED INDEPENDENTLY WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE FRONT PASSENGER SIDE DOOR LOCK FAILED. THE CONTACT DROVE THE VEHICLE HOME USING A CARGO STRAP TO KEEP THE DOOR CLOSED. THE CONTACT CALLED KRAUSE FAMILY FORD OF WOODSTOCK (195 WOODSTOCK PKWY, WOODSTOCK, GA 30188, (877) 808-3640) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THERE HAD BEEN NO FAILURES UNTIL WEEKS AFTER THE VEHICLE WAS SERVICED FOR NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS REPAIRED BY CHAMPION FORD LINCOLN (140 SOUTHTOWN BLVD, OWENSBORO, KY 42303, (270) 684-1441). THE CONTACT HEARD AN ABNORMAL NOISE IN THE AREA OF THE INSTRUMENT PANEL AND RADIO. IN ADDITION, THE DOORS FAILED TO LOCK. THE CONTACT FELT THAT THE RECALL REPAIR FAILED TO PROVIDE A PERMANENT REMEDY. THE VEHICLE WAS NOT REPAIRED AND THE DEALER INDICATED THAT THE VEHICLE NEEDED TO BE DIAGNOSED. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE), BUT THE PART WAS NOT AVAILABLE. THE CONTACT CALLED TO VERIFY IF FIELD SERVICE ACTION NUMBERS: 14M01 (TRANSMISSION CLUTCH SHUDDER/TRANSMISSION INPUT SHAFT SEAL) WARRANTY EXTENSION AND 14M02 (TRANSMISSION CONTROL MODULE) EXTENDED WARRANTY COVERAGE WERE SERVICED BY THE DEALER WITH THE...

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 25 MPH, THE REAR DRIVER SIDE DOOR OPENED INDEPENDENTLY. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD TO CLOSE THE DOOR, BUT IT FAILED TO CLOSE. THE VEHICLE WAS TAKEN TO PAACO AUTOMOTIVE GROUP (1411 W MARSHALL AVE, LONGVIEW, TX 75604, PHONE NUMBER: (903) 242-8800). THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT UNDER WARRANTY AND WAS ADVISED TO CALL THE FORD DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 72,021.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2017. THE DEALER (ROBERTS MOTORS, 4350 N ALBY ST, ALTON, IL, 62002) WAS CONTACTED AT 855-999-5497 AND STATED THAT THE EARLIEST SCHEDULE FOR AN APPOINTMENT WAS APRIL 2,, 2018. THE CONTACT STATED THAT WAS UNREASONABLE, BUT TOOK THE APPOINTMENT ANYWAY. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE PER THE RECALL. IN ADDITION, THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE SAME DEALER ON A FEW OCCASIONS AND WAS INFORMED THAT THERE WAS AN EXHAUST ISSUE. WHEN THE VEHICLE WAS DIAGNOSED A SECOND TIME, IT PASSED THE EMISSIONS TEST. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE...

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT MATTHEWS FORD (LOCATED AT 100 W. LANCASTER AVENUE, PAOLI, PA 19301, TEL: (610) 644-4700) WAS CONTACTED. THE CONTACT WAS NOTIFIED THAT THE MANUFACTURER HAD NOT YET PROVIDED THE REMEDY PARTS. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER HAD NOT YET BEEN CONTACTED BECAUSE THE INTERIM NOTICE INDICATED THAT THE MANUFACTURER WOULD NOTIFY THE CONTACT WHEN PARTS BECAME AVAILABLE. THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME. THE DEALER (OLIVER FORD LINCOLN, 1001 E JEFFERSON ST, PLYMOUTH, IN 46563, (574) 935-1001), WHICH TYPICALLY SERVICED THE VEHICLE, WAS NOT CONTACTED DUE TO THE PART DELAYS. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WITHIN TWO WEEKS OF PURCHASING THE VEHICLE, IT FAILED TO START AND THE KEY WAS NOT RECOGNIZED IN THE IGNITION. ALSO, THE 6 SPEED AUTOMATIC TRANSMISSION FAILED TO SHIFT APPROPRIATELY AND THE CONTACT HAD TO TURN THE VEHICLE OFF AND BACK ON DUE TO THE FAILURE. THERE WAS ALSO A SUDDEN LOSS OF EPS AND THE STEERING ASSIST FAULT WARNING INDICATOR FLASHED. THE VEHICLE BECAME DIFFICULT TO STEER INTERMITTENTLY. THE DEALER (DAVE KNAPP FORD LINCOLN, 500 WAGNER AVE, GREENVILLE, OH 45331, (800) 717-3673) WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) AND TWO MANUFACTURER SERVICE CAMPAIGNS (TRANSMISSION CLUTCH SHUDDER/TRANSMISSION INPUT SHAFT SEAL - 14M01, TRANSMISSION CONTROL MODULE EXTENDED COVERAGE). THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/03/17*LJ

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ATTEMPTING TO EXIT THE VEHICLE FROM THE FRONT PASSENGER SEAT, THE SEAT BELT LOCKED AND DID NOT UNLATCH. THE CONTACT CALLED FOR ASSISTANCE TO FORCE THE SEAT BELT TO UNLATCH. THE CONTACT REPORTED THE FAILURE TO AN UNKNOWN DEALER IN FORT MYERS, FLORIDA, BUT THE DEALER DID NOT RETURN THE CALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER. THE FAILURE RECURRED SEVERAL TIMES, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 17,000. ...UPDATED 10/23/17 *BF *JS

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000(LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE CONTACT WAS NOT ABLE TO GET THE RECALL REMEDIED DUE TO LACK OF COMMUNICATION BY THE DEALER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER AND WAS INFORMED THAT THEY WOULD CALL THE CONTACT BACK WITH AN APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE DEALER WOULD GET BACK IN TOUCH WITH THE CONTACT; HOWEVER, TOO MUCH TIME HAD LAPSED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/31/17*LJ *AS

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE REAR DRIVER'S SIDE DOOR OPENED INDEPENDENTLY AS THE VEHICLE MADE A BEEPING SOUND AND THE VEHICLE'S INTERIOR LIGHTS ILLUMINATED. THE PARKING BRAKE ALSO ENGAGED AND DISENGAGED INDEPENDENTLY SEVERAL TIMES. THE FAILURE RECURRED SEVERAL TIMES AS THE CONTACT CONTINUED TO DRIVE HOME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INSTRUCTED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). ALTHOUGH VIN TOOL STATED PARTS NOT AVAILABLE, THE DEALER STATED THAT THE PARTS WERE AVAILABLE AND THAT THE VEHICLE WOULD BE REPAIRED THE SAME DAY. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUTTERED EXTENSIVELY AND ALSO THAT THE SPEED FAILED TO INCREASE OVER 20 MPH EACH TIME THE FAILURE OCCURRED. THE DEALER REPLACED THE TRANSMISSION MODULE BUT THE FAILURE PERSISTED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE DEALER WAS NOTIFIED THAT THE RECALL NOTICE WAS RECEIVED. IN ADDITION, THE MANUFACTURER HAD BEEN UNABLE TO SUPPLY THE PART AND THE REMEDY FOR THE RECALL REPAIR FOR AN EXTENDED PERIOD OF TIME. THE CONTACT EXPERIENCED THE FAILURE OF THE DRIVERS DOOR LATCH FAILING TO UNLOCK AND WAS UNABLE TO EXIT THE VEHICLE FROM THE DRIVERS SIDE DOOR. THE LATCHES FAILED TO FUNCTION PROPERLY FOR THE DOORS FROM THE INTERIOR AND EXTERIOR. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/ LOCKS/ LINKAGES); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/02/17*LJ *CN

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I PURCHASED MY 2012 FORD FOCUS IN JULY OF 2016 WITH 29,000 MILES ON IT AND I WAS AWARE OF THE TRANSMISSION PROBLEMS WHEN PURCHASED. HOWEVER WAS NOT NOTIFY ABOUT MY DOOR LATCHES UNABLE TO CLOSE. APPARENTLY OCTOBER 3, 2016 FORD DECIDED TO SEND OUT A RECALL LETTER CLAIMING THAT MY DOORS WON'T CLOSE WHILE DRIVING OR JUST WON'T CLOSE. ASKED ME TO TAKE MY CAR TO THE NEAREST DEALERSHIP TO GET MY CAR REPAIRED. MY BACK DRIVER DOOR JUST STOPPED CLOSING COMPLETELY, I DAMAGED MY SIDE OF THE DOOR FROM STOPPING THE DOOR FROM COMING OPEN. MY NEAREST DEALERSHIP TOLD ME THAT PARTS WEREN'T AVAILABLE FOR MY CAR AND THAT I'LL HAVE TO WAIT UNTIL NEXT YEAR TO GET MY CAR FIXED. I BEGGED THEM TO DO AT LEAST SOMETHING TO KEEP MY CAR DOORS CLOSE AND THEY TIED MY SEATBELT TO MY BACK CAR DOOR TO PREVENT THE...

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/05/2017*CT

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO RECALL NOTICE 16V-643 AND REAR SEATS MOVED FORWARD WHEN THE BRAKES WERE APPLIED. *SMD

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES, LOCKS, LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE DEALER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED TO SCHEDULE THE RECALL REPAIR. THE RECALL NOTICE INDICATED THAT THE PARTS WOULD BE AVAILABLE THE SECOND QUARTER OF 2017. IN ADDITION, THE CONTACT STATED THAT TWO OF THE FOUR TIRES HAD LOW AIR CONSTANTLY. THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE THE FAILURE AND WHEN THE RECALL REPAIR WOULD BE SCHEDULED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. UPON COMING TO A STOP, THE GEAR SHIFT RANDOMLY SHIFTED FROM DRIVE TO NEUTRAL WITHOUT WARNING AT ANY RATE OF SPEED. THE CONTACT CHECKED THE GEAR SELECTOR SEVERAL TIMES, WHICH INDICATED THAT THE GEAR WAS IN DRIVE; HOWEVER, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES), WHICH INDICATED THAT THE PARTS MAY BECOME AVAILABLE IN THE SECOND QUARTER OF 2017. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THE FRONT DRIVER SIDE DOOR WOULD CLOSE OR OPEN INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,630.

THE REAR DOOR LATCH TO OUR 2012 FORD FOCUS HAS BROKEN UNDER NORMAL USE AND THE DOOR WILL NOT LATCH. FORTUNATELY WE WERE NOT DRIVING THE CAR WHEN THE LATCH BROKE. WE ARE NOW FORCED TO USE ROPE AND BUNGY CORDS TO KEEP THE DOOR CLOSED. THE CAR IS UNSAFE IN THIS CONDITION AND IS SUSCEPTIBLE TO THEFT BECAUSE IT CANNOT BE SECURELY LOCKED. FORD HAS TOLD US OUR VEHICLE IS NOT INCLUDED IN THE RECENT (AUGUST 4, 2016) RECALL NOTICE OF 830,000 CARS AND WE ARE FORCED TO PAY OVER $600 TO GET THE REPAIR MADE. THIS IS A SERIOUS SAFETY ISSUE AND ALL I AM GETTING FROM FORD MOTORS IS A WILLINGNESS TO REFUND ANY MONEY I PAY TO FIX THE CAR IN THE EVENT THE CAR IS INCLUDED IN THE RECALL. I DO NOT WANT TO HAVE TO CHASE AFTER MY MONEY NOR DO I WANT TO...

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO CLOSE. THE CONTACT MENTIONED THAT THE DOOR HAD TO BE TIED IN ORDER TO REMAIN SECURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 46,000. ...UPDATED 09/12/16 *BF *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR LATCH FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS INFORMED THAT THE DRIVER'S SIDE LATCH SYSTEM FAILING TO ENGAGE WAS NOT CAUSED BY A MANUFACTURER DEFECT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V085000 LATCHES/LOCKS/LINKAGES). THE APPROXIMATE FAILURE MILEAGE WAS 50,100. ..UPDATED 07/12/16 *BF *CN

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 30 MPH, THE DOORS ON THE VEHICLE LOCKED AND UNLOCKED AUTOMATICALLY AND THE TCM LIGHT ILLUMINATED. THE CONTACT STATED THAT THE FAILURES OCCURRED AFTER THE VEHICLE WAS REPAIRED UNDER A MANUFACTURER RECALL FOR A SYSTEM UPDATE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 69,817.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR LOCK SYSTEM FAILED. THE REAR DRIVER SIDE DOOR LOCK BECAME UNLOCKED AND CAUSED THE DOOR TO OPEN WHILE DRIVING 35 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION BEGAN TO HESITATE IN A JERKING MOTION AND THE VEHICLE STALLED WITHOUT WARNING. AFTER WAITING TEN MINUTES, THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE VEHICLE WAS REPAIRED UNDER THE MANUFACTURER'S CUSTOMER SATISFACTION PROGRAM WHERE THE TRANSMISSION CONTROL MODULE WAS REPLACED; HOWEVER, THE TRANSMISSION CONTINUED TO EXHIBIT HESITATION AFTER THE REMEDY WAS PERFORMED. THE CONTACT MENTIONED THAT THE REAR EXTERIOR PASSENGER SIDE DOOR FAILED TO UNLOCK UNTIL AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 45,000. UPDATED 04/08/16*LJ THE CONSUMER ON A REGULAR BASIS, WHILE THE VEHICLE WAS RUNNING, PASSENGER HAD A DIFFICULT TIME EXITING THE VEHICLE. THE DOOR LOCKS WERE DIFFICULT TO UNLOCK. THE CONSUMER HAD TO PRESS THE DOOR LOCK REPEATEDLY BEFORE THEY WOULD UNLOCK. THE CONSUMER ALSO STATED THE VEHICLE WOULD STALL AT TIMES AT...

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE DRIVER SIDE DOOR UNLOCKED AND OPENED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT INQUIRED ABOUT RETURNING THE VEHICLE. THE DEALER WAS NOT WILLING TO REPURCHASE THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. UPDATED 04/14/16*LJ *CN

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER SIDE DOOR OPENED INDEPENDENTLY AND FAILED TO SHUT PROPERLY. THE DEALER STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

DRIVERS DOOR LATCH FAILED TO LATCH CLOSED. PARTS WERE UNAVAILABLE IN INVENTORY. WE WERE TOLD THAT THE PART WAS NOT UNDER FACTORY WARRANTY AND NO SAFETY RECALL ISSUED. THREE WEEKS LATER REAR DOOR ON DRIVERS SIDE FAILED. DOOR WILL NOT LATCH CLOSED. CAR IS AT DEALER AWAITING REPAIRS. WE WERE GIVEN THE SAME INFORMATION, THE PARTS ARE NOT UNDER FACTORY WARRANTY. *TR

I OWN A COMPANY WITH A FLEET OF VEHICLES, TWO OF WHICH ARE A 2012 FORD FOCUS. BOTH FORD VEHICLES HAVE HAD MULTIPLE DOOR LATCHES FAIL. I WILL SUBMIT A SEPARATE ENTRY FOR THE OTHER VEHICLE TO PROVIDE THE VIN# AND DETAILS. THE VEHICLE REFERENCED IN THIS DOCUMENT WITH THE VIN# ABOVE HAS NOW EXPERIENCED THREE SEPARATE INCIDENTS IN WHICH A DOOR LATCH HAS FAILED BETWEEN MAY AND AUGUST OF 2014. EACH INCIDENT WAS A DIFFERENT DOOR LATCH FAILING. THIS IS A SAFETY CONCERN FOR MY EMPLOYEE'S OUT IN THE FIELD BECAUSE THE DOOR COULD SWING OPEN WHILE THEY ARE OPERATING THE VEHICLE AND CAUSE AN ACCIDENT OR AN OCCUPANT OF THE VEHICLE TO BE EJECTED. *TR

I OWN A COMPANY WITH A FLEET OF VEHICLES, TWO OF WHICH ARE A 2012 FORD FOCUS. BOTH FORD VEHICLES HAVE HAD MULTIPLE DOOR LATCHES FAIL. I WILL SUBMIT A SEPARATE ENTRY FOR THE OTHER VEHICLE TO PROVIDE THE VIN# AND DETAILS. THE VEHICLE REFERENCED IN THIS DOCUMENT WITH THE VIN# ABOVE HAS NOW EXPERIENCED TWO SEPARATE INCIDENTS IN WHICH A DOOR LATCH HAS FAILED BETWEEN JUNE AND JULY OF 2014. EACH INCIDENT WAS A DIFFERENT DOOR LATCH FAILING. THIS IS A SAFETY CONCERN FOR MY EMPLOYEE'S OUT IN THE FIELD BECAUSE THE DOOR COULD SWING OPEN WHILE THEY ARE OPERATING THE VEHICLE AND CAUSE AN ACCIDENT OR AN OCCUPANT OF THE VEHICLE TO BE EJECTED. *TR

VEHICLE CENTRAL LOCKING SYSTEM LOCKED THE CAR WHILE PARKED WITH THE KEYS IN THE IGNITION. LOCKSMITH WAS CALLED TO FORCE ENTRY. ALARM DID NOT ACTIVATE WHEN DOOR WAS OPENED. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STARTED THE VEHICLE AND THE VEHICLE ACCELERATED RAPIDLY EVEN WITH THE BRAKE PEDAL ENGAGED. THE VEHICLE FAILED TO SLOW DOWN AND CRASHED INTO A CEMENT WALL. THERE WERE NO PERSONAL INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. IN ADDITION, THE MANUFACTURER ISSUED A CUSTOMER SATISFACTION PROGRAM UNDER REFERENCE NUMBER 123B7 (TRANSMISSION CONTROL MODULE) AND AFTER THE RECALL REPAIR WAS PERFORMED, THE VEHICLE ROLLED AWAY WITH THE GEAR IN PARK. IN ORDER FOR THE VEHICLE TO REMAIN STATIONARY, A BLOCK WAS PLACED AGAINST THE TWO REAR TIRES. ALSO, A STRONG ANTIFREEZE ODOR EMITTED INSIDE OF THE VEHICLE AND AN OIL LEAK WAS VISIBLE ON THE GROUND. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 12,917. UPDATED 08/23/12*LJ UPDATED 09/24/2012 *JS

I TURNED ONTO A RESIDENTIAL STREET THAT HAS A STEEP GRADE. AS I ACCELERATED UPHILL, THE TRUNK OPENED WITHOUT ANY INPUT FROM MYSELF (DRIVER AND SOLE OCCUPANT OF THE VEHICLE). THE DOORS AND TRUNK WERE LOCKED AT THE TIME OF OCCURRENCE. THERE WERE A FEW ITEMS IN THE TRUNK WHEN THE INCIDENT TOOK PLACE, NONE OF WHICH EXITED THE TRUNK. *TR