NHTSA Complaint #10822270 — 2012 FORD FOCUS

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Complaint Details

ODI Number	10822270
Vehicle	2012 FORD FOCUS
Component	STRUCTURE:BODY:DOOR
Date of Incident	November 1, 2015
Date Filed	January 26, 2016
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR LOCK SYSTEM FAILED. THE REAR DRIVER SIDE DOOR LOCK BECAME UNLOCKED AND CAUSED THE DOOR TO OPEN WHILE DRIVING 35 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

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