NHTSA Complaint #11021441 — 2012 FORD FOCUS

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Complaint Details

ODI Number	11021441
Vehicle	2012 FORD FOCUS
Component	STRUCTURE:BODY:DOOR
Date of Incident	September 3, 2017
Date Filed	September 5, 2017
Mileage	46,697 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR OPENED WHILE DRIVING 65 MPH AND WOULD NOT SHUT. THE PASSENGER DOOR WARNING INDICATOR ILLUMINATED. THE CONTACT WRAPPED THE SEAT BELT AROUND THE DOOR TO KEEP IT SHUT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 46,697.

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