NHTSA Complaint #11040210 — 2012 FORD FOCUS

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number 11040210
Vehicle 2012 FORD FOCUS
Component LATCHES/LOCKS/LINKAGES
Date of Incident
Date Filed
Mileage 72,021 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 25 MPH, THE REAR DRIVER SIDE DOOR OPENED INDEPENDENTLY. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD TO CLOSE THE DOOR, BUT IT FAILED TO CLOSE. THE VEHICLE WAS TAKEN TO PAACO AUTOMOTIVE GROUP (1411 W MARSHALL AVE, LONGVIEW, TX 75604, PHONE NUMBER: (903) 242-8800). THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT UNDER WARRANTY AND WAS ADVISED TO CALL THE FORD DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 72,021.

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