NHTSA Complaint #11005144 — 2012 FORD FOCUS

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number 11005144
Vehicle 2012 FORD FOCUS
Component LATCHES/LOCKS/LINKAGES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER HAD NOT YET BEEN CONTACTED BECAUSE THE INTERIM NOTICE INDICATED THAT THE MANUFACTURER WOULD NOTIFY THE CONTACT WHEN PARTS BECAME AVAILABLE. THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME. THE DEALER (OLIVER FORD LINCOLN, 1001 E JEFFERSON ST, PLYMOUTH, IN 46563, (574) 935-1001), WHICH TYPICALLY SERVICED THE VEHICLE, WAS NOT CONTACTED DUE TO THE PART DELAYS. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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