NHTSA Complaint #10822281 — 2012 FORD FOCUS

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION BEGAN TO HESITATE IN A JERKING MOTION AND THE VEHICLE STALLED WITHOUT WARNING. AFTER WAITING TEN MINUTES, THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE VEHICLE WAS REPAIRED UNDER THE MANUFACTURER'S CUSTOMER SATISFACTION PROGRAM WHERE THE TRANSMISSION CONTROL MODULE WAS REPLACED; HOWEVER, THE TRANSMISSION CONTINUED TO EXHIBIT HESITATION AFTER THE REMEDY WAS PERFORMED. THE CONTACT MENTIONED THAT THE REAR EXTERIOR PASSENGER SIDE DOOR FAILED TO UNLOCK UNTIL AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 45,000. UPDATED 04/08/16*LJ THE CONSUMER ON A REGULAR BASIS, WHILE THE VEHICLE WAS RUNNING, PASSENGER HAD A DIFFICULT TIME EXITING THE VEHICLE. THE DOOR LOCKS WERE DIFFICULT TO UNLOCK. THE CONSUMER HAD TO PRESS THE DOOR LOCK REPEATEDLY BEFORE THEY WOULD UNLOCK. THE CONSUMER ALSO STATED THE VEHICLE WOULD STALL AT TIMES AT INTERSECTIONS. UPDATED 04/14/16