NHTSA Complaint #11683481 — 2012 FORD FOCUS

I purchased this car as a certified pre owned car from the Mazda dealership In mechanicsburg PA about two and a half years ago. The transmission failed and the car was unsafe to drive after 3 months from the purchase date. The Mazda dealership didn’t know how to fix the transmission as it’s a complicated process. They tried to send it to a ford dealership but they would not work on it. It took Mazda awhile to finish my transmission because they didn’t know how to fix it. Now the same exact problem is occurring two years later. I haven’t even put 40,000 miles on my car after the replacement of the new transmission. As I stated before the car is unsafe to drive and I need it for work. This brand new transmission should not be failing after only 2 years and 35,000 miles. Included files are from November 2022 when I purchased the car and from February and march 2023 when the transmission was fixed.