NHTSA Complaint #10532333 — 2012 FORD FOCUS

HAVE HAD ISSUES WITH THIS CAR SINCE AFTER PURCHASING IT NEW ON 12/31/11. 06/08/12, 7148K MI, CAR SHIFTING AT INCORRECT TIMES, CAR WOULD JERK WHEN SHIFTING, AND ROLL BACK AT TIMES ON FLAT SURFACES AND AT TRAFFIC STOPS. ALSO CAR WOULD SHUTTER. SERVICE REPAIR, OPEN RECALL PCM FOR INCORRECT SHIFT/JERKING. 10/16/12-10/17/12, 10437K MI, CAR WOULD MAKE A GRINDING NOISE, NOTICED MOSTLY WHEN TURNING, BUT NOT ALWAYS ONLY WHEN TURNING. SOMETIMES CAR SEEMS LIKE IT WAS A MANUAL SNUBBING OUT. ALSO THE MPG INDICATOR WOULD NOT FLUCTUATE AND STAYED AT 29.9MPG, HAD BEEN STUCK AT 29.9 MPG FOR A FEW MONTHS. SERVICE REPAIR = REPLACE BOTH FRONT SPRINGS AND BEARINGS. 11/05/12-11/07/12, 10950K MI, LAST REPAIR DID NOT FIX THE GRINDING NOISE. MAKES THIS GRINDING NOISE ALSO WHEN TAKING OFF FROM A STOP. WHEN SHIFTING FROM 1ST TO 2ND GEARS. SERVICE TECHNICIAN SAID THEY COULD HEAR IT SOMETIMES, BUT COULD NOT FIGURE OUT WHAT THE PROBLEM WAS AND INSTRUCTED ME TO KEEP DRIVING THE CAR UNTIL IT MADE THE NOISE ENOUGH FOR THEM TO DETERMINE THE PROBLEM. 05/15/13-05/17/13, 13514K MI, CAR WOULD HAVE TROUBLE ACCELERATING, WAS JERKING WHEN TAKING OFF FROM STOPS, MADE GRINDING NOISES WHEN SHIFTING GEARS. 06/12/13, 14103K MI, SINCE CLUTCH REPLACED CAR ROLLS BACK, ON A FLAT SURFACE AND MY CAR ALMOST ROLLED INTO THE CAR BEHIND ME. 07/17/13-07/18/13, 16007K MI, WHEN CAR SHIFTS GEARS IT IS JERKING REALLY BADLY, CAUSING PASSENGERS UPPER BODY TO JERK FORWARD AWAY FROM THEIR SEAT. SHUTTERING AND THE CAR MAKES A BAD GRINDING NOISE WHEN SHIFTING. ONE INSTANCE I WAS ACCELERATING FROM A STOP, AND GOT HALF WAY THROUGH FIRST GEAR AND THE CAR STOPPED ACCELERATING. CAR ACCELERATING BEHIND ME ALMOST REAR-ENDED MY CAR. 7/18/2013, 16043K MI, SHUTTERING STILL THERE. AS I EASED OFF THE ACCELERATOR TO MERGE INTO TRAFFIC, THE CAR CONTINUED TO ACCELERATE FOR SEVERAL SECONDS AFTER REMOVING MY FOOT FROM THE ACCELERATOR. SAFETY ISSUE! *TR