NHTSA Complaint #10508279 — 2012 FORD FOCUS

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10508279
Vehicle	2012 FORD FOCUS
Component	FUEL/PROPULSION SYSTEM
Date of Incident	April 14, 2013
Date Filed	April 15, 2013
Mileage	13,777 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WHILE LEAVING THE PARKING LOT OF A STORE TO ENTER HIGHWAY, MY FOCUS STARTED SPUTTERING AND THEN SHUT COMPLETELY DOWN LEAVING ME AND MY TWO CHILDREN STRANDED IN THE ROAD. WE GOT HELP TO PUSH IT OUT OF THE WAY WHEN ATTEMPTED TRIES TO START DIDN'T WORK. A TOW TRUCK CAME WHEN CALLED AND TOOK IT TO OUR FORD DEALERSHIP HERE WHO JUST CALLED (24 HOURS LATER) TO TELL ME THEY "THINK" THERE'S A PROBLEM WITH THE FUEL PUMP. I HAVE HAD CONTINUAL PROBLEMS WITH THE TRANSMISSION AS WELL, THIS CAR ROLLS BACK ON EVEN THE SLIGHTEST HILL, HAS CAUSED SOME CLOSE CALLS WHEN VEHICLES ARE CLOSE BEHIND ME. I AM A WORKING MOM WITH A NON-WORKING VEHICLE FOR AT LEAST THE WEEK. *TR

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