NHTSA Complaint #10542976 — 2012 FORD FOCUS
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 10542976 |
| Vehicle | 2012 FORD FOCUS |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 27,900 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
TRANSMISSION FAILS AT 27900 MILES ON JULY 8TH, 2013, WHILE DRIVING ON THE HIGHWAY (GEARS DON'T SHIFT), DANGEROUSLY COAST TO THE SIDE OF THE ROAD TO A STOP, CAR TOWED, DEALER REPLACES THE WHOLE TRANSMISSION; 1 MONTH LATER, ON AUGUST 14TH, 2013, SAME ISSUE OCCURS WHILE CHANGING LANES ON HIGHWAY AND ACCELERATING TO DO SO, CAR SUDDENLY REFUSES TO CHANGE GEARS, CAR SLOWS DOWN TO 10-15 MPH (GEARS DON'T SHIFT), DANGEROUSLY COAST TO THE SIDE OF THE ROAD, CAR TOWED, DEALER RE-PROGRAMS THE TRANSMISSION; ON AUGUST 19TH, 2013, 3 DAYS AFTER THE SECOND FIX, TRANSMISSION FAILS AGAIN, CAR TOWED, DEALER REPLACES COMPUTER MODULATOR, RE-PROGRAMS TRANSMISSION. WE DO NOT TRUST THIS CAR ANYMORE, WE DO NOT BELIEVE IT IS SAFE, AND WE WILL SEEK TO RETURN IT TO THE MANUFACTURER AND GET OUR MONEY BACK. *TR
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