2015 FORD EXPLORER Engine Problems

224 NHTSA complaints on file

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All Engine Complaints — Page 2

#11487733 |
The contact owns a 2015 Ford Explorer. The contact stated that while driving on an incline, the engine stalled. The check engine warning light illuminated. The contact stated that her uncle who is an independent mechanic, looked under the hood and determined that the water pump had fractured and leaked over the engine and unknown coil and water pump needed to be replaced. The dealer was notified of the failure and an appointment was scheduled for the following month. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 127,000.
#11482469 |
Vehicle stopped suddenly as I was driving on the highway. When I was able to resume driving the vehicle began to drag as if there was no power. The check engine light came on. I was eventually able to reach a auto supplier who checked the engine light that reported that the blower fan motor was not working. This was a very dangerous situation as the posted speed limit is 55mph and my vehicle suddenly stopped on the highway.
#11481723 |
At approximately 101,000 miles noticed a drip of coolant on garage floor . Inspected car , noticed empty coolant expansion tank and leak from water pump weep hole. Took to dealer and confirmed leaking water pump . Vehicle is not equipped with coolant monitor , most people would not of noticed this leak . This has lead to catastrophic engine failure on other Explorers leading to loss of power while driving.
#11479531 |
The contact owns a 2015 Ford Explorer. The contact stated while her daughter was driving at an unknown speed, the contact stated that the vehicle was performing abnormally when the coolant temperature warning light illuminated. The contact stated that the coolant leaks while driving. The vehicle was taken to the dealer where it was diagnosed that the water pump cracked and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 150,000
#11478025 |
Sitting in my car one day and the engine coolant light came on, so I checked and noticed that it was low but I just had an oil change the prior week that included fluid checks. I purchased coolant and put it in no problem and the following week I'm picking up school supplies and notice fluid leaking from my car, checked coolant and it is all gone on the ground. Luckily I was somewhere to purchase more coolant in order to get it home. Local mechanic says that water pump is gone and it's gonna run about $2k-3k to fix.
#11474979 |
Water pump went out and had to have my vehicle towed and I was out of my vehicle for a month and half... Faulty water pump and Ford knows this that is why they have a law suit against them. Then where they put this water put makes the cost even more!!! $1500 labor and $500 water pump then from the water pump going out it mixed oil and water through my engine and leaked all over my compressor so that went out so I had to change that also and that was another $1000.. FORD SHOULD BE HELD RESPONSIBLE FOR ALL THES FAULTY WATER PUMPS BECAUSE THEY KNOW THEIR IS A PROBLEM WITH THEM!@!@!@!@
#11464902 |
2015 Ford Explorer XLT was parked at gas station and when returning I got a warning light “Engine coolant over temperature”. Coolant leaking in a puddle on front passenger side at bottom of motor indicating the same water pump issue everyone else has mentioned. Was able to make it to an Auto Zone down the road and the reservoir was nearly empty. Added more coolant and is still leaking out. With this flawed design causing people to pay thousands out of pocket, Ford should recall or reimburse vehicle owners.
#11463801 |
The timing chain needs replaces. The phasers are causing the timing chain to stretch. As reported here: https://www.f150ecoboost.net/threads/ford-recall-force-on-2011-2015-phasers-and-timing-chain.32250/
#11460885 |
VEHICLE HAS APX 78000 MILES WITH A BROKEN WATER PUMP. THEY ARE SUPPOSED TO BE GOOD FOR 100K MILES. MANY PEOPLE HAVE GOTTEN THEM REPLACED TO HAVE THEM BREAK AGAIN WITH IN A YEAR.
#11459768 |
The water pump that is incased inside my engine has started leaking at only 75,000 miles with very few of those miles in the last 2 years as I've hardly been driving because of the pandemic. I was not aware of this issue and there was no warning or alert until I took my car in for a safety recall for my seat belts and to have another defective issue of the heater fan being stuck on defrost fixed that I should not have to be paying $5,000 out of pocket for. I have ready many similar complaints and this is a HUGE safety issue and they need to have a recall on these since the engine can seize up with little to no warning. I was lucky that they just happened to check for me before I had to replace my entire engine or worse!
#11456408 |
Water pump started leaking at 50k miles
#11445433 | Fire
The contact owns a 2015 Ford Explorer. The contact stated that while driving his vehicle at approximately 50 MPH, the check engine light illuminated, and he smelled as if something was burning. The contact stated that he then pulled over and waited until the smoke cleared before driving the vehicle again. The contact stated that he then took his vehicle to get serviced for an oil change as he thought that may be the cause of the failure he was experiencing. The contact stated that while getting his vehicle serviced he was advised that it was liquid of some sort leaking into the engine. The contact stated he then contacted his independent mechanic to get his vehicle diagnosed. The contact stated it was confirmed by his mechanic there was fluid leaking into the engine and that the failure he was experiencing was identical to vehicles of the same year, make,...
#11445524 |
Water pump was leaking. Got warning indicating the coolant levels were low. Filled up coolant and was empty a couple weeks later. Was 14 hours of labor to fix. Mechanic said they get ford explorers with the same issue about 2 times per week. Should be a recall.
#11421201 |
The contact owns a 2015 Ford Explorer. The contact stated while his son was driving 40 MPH, the accelerator pedal was depressed and an abnormal sulfur odor was detected in the cabin of the vehicle. There was no warning light illuminated. The contact's son drove the vehicle to his residence. The vehicle was taken to the dealer and an unknown manufacturer’s recall repair was performed. The contact stated that the sulfur odor was still present while driving the vehicle. The contact reference NHTSA Action Number: EA17002 (Structure, Engine and Engine Cooling) and NHTSA Action Number: PE16008 (Engine and Engine Cooling, Structure). The vehicle was not taken back to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 92,000.
#11420047 |
EXHAUST FUMES INSIDE INTERIOR-This seems to only occur on road trips where fast and hard acceleration is needed for highway driving which is not something we normally due. Since we have owned the vehicle, on every occasion of strong hard acceleration there is a strong exhaust / spent fuel smell being brought into the cars interior. We have reached out to the local Ford Dealer several times but without satisfactory results. The exhaust fumes continue to exist in the cars interior upon hard and fast acceleration. My wife just returned from a interstate road trip with signs of exhaust fume poisoning with an extreme headache and very lethargic.What is it going to take for Ford to fix this problem or for a recall to be issued. Will it take fatalities or long term respiratory issues before anything is done to solace this issue. Besides the huge concern about the car...
#11414304 |
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING 45 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO DAMEROW FORD (12325 SW CANYON RD, BEAVERTON, OR 97005, (800) 732-8633) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
#11388164 |
FORD EXPLORER CONTINUES TO SHUT OFF ENGINE WHILE DRIVING ON THE HIGHWAY OR FWY. THIS IS A SAFETY HAZARD FOR ME AND MY FAMILY. THE TRUCK SUDDENLY LOOSES POWER AND TURNS OFF. I HAVE TO WAIT A MINUTE THEN START ENGINE AGAIN
#11386347 |
EXHAUST ODOR SMELL INSIDE THE CABINET
#11375952 |
WHILE DRIVING ON THE HIGHWAY AND TOWING A TRAILER THE VEHICLE SUDDENLY LOST POWER AND DRAMATICALLY SLOWED DOWN. IT WAS ALMOST LIKE SLAMMING ON THE BRAKES. THE INFORMATION WINDOW SHOWED "TERRAIN MANAGEMENT FAULT". THE ENGINE WAS BARELY RUNNING AND WAS RUNNING ERRATICALLY. I WAS ABLE TO GET PULLED OVER AND STOPPED THE ENGINE. WHEN I TRIED TO RESTART IT THE "TERRAIN MANAGEMENT FAULT". APPEARED AGAIN AND THE ENGINE WAS AGAIN BARELY RUNNING. AFTER A FEW STOPS AND STARTS THE MESSAGE CLEARED AND THE ENGINE BEGAN TO RUN NORMALLY. THE FORD DEALER FOUND A BAD THROTTLE BODY ASSEMBLY WAS FAULTY. THE REPAIR WAS NOT COVERED UNDER WARRANTY.
#11373551 |
RICH FORD SERVICE MANAGER CRYSTAL SWITZER, CONFIRMED THEY HAVE DONE THIS AND ALL NOTICES FROM FORD, TBS16-0165 BECAME FORD RECALL PROGRAM 17N03 AND SUPPLEMENT #1 DATED OCTOBER 26/2017 I FILED COMPLAINTS 08/20/2015 UP UNTIL TODAY WITH, RICH FORD, FORD MOTOR CO, FORD MOTOR CO.COM, ABOUT THE CARBON MONOXIDE COMPLAINT, I HAVE BECOME; SLEEPY, SICK, NAUSEOUS, VOMITING,
#11363108 |
CHECK ENGINE LIGHT CAME ON AT 60,600 MILES. MECHANIC SAYS IT IS A CRANKSHAFT/CAM SHAFT CORRELATION CODE. TIMING CHAIN NEEDS TO BE REPLACED. FORD ACKNOWLEDGES IT IS AN ISSUE AND THEY'VE MADE A LTR SPECIFIC TO THE REPAIR. HOWEVER, THERE ARE NO PARTS AVAILABLE TO FIX IT AND MAY NOT BE AVAILABLE FOR ONE MONTH OR LONGER. CAN'T DRIVE THE CAR AND CAN'T GE5 IT FIXED. VEHICLE IS 5 MONTHS OUTSIDE OF WARRANTY. FORD WON'T BUDGE.
#11362347 |
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE OCCUPANTS BECAME NAUSEOUS AND ILL AND EXPERIENCED HEADACHES. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO PERFORMED SERVICE TO REPAIR A POSSIBLE CARBON MONOXIDE LEAK UNDER THE MANUFACTURER'S SERVICE CAMPAIGN NUMBER: 19N05. NO FURTHER INFORMATION WAS AVAILABLE. THE CONTACT INDICATED THAT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000. *DT CONSUMER TOOK THE VEHICLE TO 2 DIFFERENT DEALERSHIP AND NOTHING WAS DONE ABOUT IT. CONSUMER NO LONGER HAS THE VEHICLE. *JB
#11355489 |
THE EXPLORER ONLY HAS 46000 MILES ON IT AND THE WATER PUMP FAILED CAUSING COOLANT TO LEAK. WE PARK IT IN OUR GARAGE AND I'M VERY OBSERVANT SO I NOTICED ALMOST IMMEDIATELY MY WIFE DRIVES THIS WITH OUR CHILDREN IN IT AND WE BOUGHT IT BECAUSE IT WAS SUPPOSED TO BE BUILT FORD TOUGH AND I WAS EXPECTING AT LEAST 100,000 MILES BEFORE THINGS LIKE THIS WOULD START HAPPENING. IF I DIDN'T NOTICE RIGHT AWAY THE CAR MAY HAVE OVERHEATED AND COULD HAVE LEFT MY FAMILY ON THE SIDE OF THE FREEWAY OR IN THE MIDDLE OF A LANE. I TOOK IT THE LOCAL DEALER FOR DIAGNOSIS AND REPAIR. THIS IS WHERE I FOUND OUT IT WAS ACTUALLY THE WATER PUMP. THE TOTAL COST TO REPLACE THE WATER PUMP JUST UNDER $2800 BECAUSE IT IS ACTUALLY IN THE ENGINE. FORDS RECOMMENDATION IS THE WATER PUMP SHOULD BE REPLACED AT 100,000...
#11355335 |
WHILE DRIVING THE 2015 FORD EXPLORER I CAN SMELL EXHAUST ENTERING THE CABIN OF THE VEHICLE, ESPECIALLY UNDER ACCELERATION. I FOUND THIS TO BE AN ISSUE IN THE 2016-2017 MODELS,VIA A TSB 17-0044, BUT NOT THE 2015. I AM EXPERIENCING THE SAME ISSUE. I HAVE CONTACTED FORD AND THEY SEEM UNAWARE OF THE ISSUE AND REQUESTED THAT I TAKE IT IN AT MY EXPENSE TO DIAGNOSE AND "POSSIBLY" FIND THE ISSUE ON A PER HOUR RATE. I BELIEVE THAT THIS IS CAUSING MY 6 YEAR TO GET CAR SICK, ONLY IN THIS VEHICLE, AND MY WIFE TO FEEL TIRED AND HAVE BODY PAINS AS SHE IS THE ONE WHO DRIVES IT THE MOST.
#11337493 |
WHILE DRIVING, FORD EXPLORER DASH WRENCH LIGHT INDICATOR TURNS ON THEN SUDDENLY YOU LOOSE POWER AND CONTROL AND BRAKING, TECHNICAL DISABLED. YOU HAVE TO COME TO A ROLLING STOP. THEN TURN ON CAR AGAIN TO REMOVE WRENCH LIGHT.
#11325978 |
IT IS THE SAME PROBLEM BACK AS BEFORE. WHEN YOU ACCELERATE OR GO UP A HILL YOU HAVE AN HORRIBLE EMISSION ODOR. I HAVE HAD THIS FIXED, BUT IT IS BACK. *TR
#11318763 |
PURCHASED THE VEHICLE 4 MARCH, WAS GONE FOR 10 DAYS. IN THE DAYS SINCE THEN, I HAVE EXPERIENCED EXHAUST SMELLS IN THE VEHICLE MULTIPLE TIMES, TO THE POINT THAT I HAVE BECOME LIGHT-HEADED. USUALLY, THE SMELLS ONLY HAPPEN WHEN THE VEHICLE IS RELATIVELY STATIONARY (I.E. STOP SIGN, PARKED BUT ENGINE STILL RUNNING IMMEDIATELY FTER GETTING HOME, DURING ACCELERATION FROM A STOP, REGARDLESS OF THE SETTING ON THE HVAC SYSTEM. I'M ATTEMPTING TO RETURN THE VEHICLE AT THIS TIME AFTER RESEARCHING MULTIPLE LAWSUITS AGAINST FOR FOR THE FAULTY DESIGN. DUE TO THE ELUSIVE NATURE OF THE PROBLEM, I CAN'T PROVIDE PHOTOGRAPHIC EVIDENCE. ALSO, ON-GOING SHIPPING PROBLEMS IN AMERICA (DUE TO COVID 19 PROBLEMS) HAVE LED ME TO NOT BEING ABLE TO SOURCES PARTS TO PROVE THERE IS ALSO CARBON MONOXIDE IN ADDITION TO THE NORMAL AROMA OF CAR EXHAUST.
#11297954 |
IN DECEMBER 2019 WHILE DRIVING AT ABOUT 70 MPH UPHILL ON INTERSTATE HIGHWAY AT NIGHTIME, THE ENGINE SUDDENLY LOST POWER. DEPRESSING THE ACCELERATOR PEDEL HAD NO EFFECT AND THE TRANSMISSION ACTED AS IF IT WAS SHIFTED TO NEUTRAL EVEN THOUGH IT WAS STILL IN DRIVE. THE ENGINE RPM SEEMED TO DROPP TO IDLE SPEED. I LOST FORWARD MOTION RAPIDLY. I HAD TO CROSS TWO LANES OF HIGH SPEED TRAFFIC TO PULL ONTO SHOULDER. IT WAS A VERY DANGEROUS MANUEVER AS THERE WAS CONSIDERABLE TRAFFIC AND I HAD TO REACT QUICKLY. I HAD TO CUT IN FRONT OF CARS MOVING MUCH FASTER THAN I WAS, CAUSING THEM TO HAVE TO BRAKE HEAVILY. THE ENGINE CONTINUED TO RUN FOR A WHILE AT ABOUT IDLE SPEED ONCE I REACHED THE SHOULDER, BUT WOULD THE VEHICLE WOULD NOT MOVE FORWARD. ALL LIGHTS ON VEHICLE, INCLUDING EMERGENCY FLASHERS, WORKED FINE. WITHIN ABOUT A MINUTE OF...
#11291510 |
ON MY 2015 FORD EXPLORER XLT, THE WATER PUMP WHICH IS ENCASED INSIDE THE CYCLONE/DURATEC ENGINE, BROKE AND LEAKED COOLANT WHICH WAS MIXED WITH THE OIL, TGE OIL PAN AND THE OIL PUMP CAUSING COMPLETE ENGINE FAILURE. THERE WAS NO ADVANCE WARNING AND FORD HAS NOT ISSUED A RECALL ALTHOUGH A NUMBER OF MODELS HAVE BEEN AFFECTED. THIS CAUSED ME TO HAVE TO REPLACE MY ENGINE AT MY EXPENSE. FORD MOTOR COMPANY HAS NOT TAKEN ANY STEPS TO RESOLVE MY OR THIS ISSUE WITH THE VEHICLE OWNER HAVING TO RESOLVE THE ISSUE AT THEIR OWN EXPENSE.
#11280928 |
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED OUTSIDE OF THE GARAGE, THE CONTACT SMELLED EXHAUST FUMES INSIDE AND OUTSIDE THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO DCH FORD OF THOUSAND OAKS (LOCATED AT 3810 THOUSAND OAKS BLVD, WESTLAKE VILLAGE, CA 91362, (805) 409-3895) WHERE IT WAS DIAGNOSED THAT THE AIR FILTER WAS FAULTY. THE CONTACT WAS UNAWARE OF THE REPAIRS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 30,000.
#11280649 |
BEGINNING IN 2007 AND CONTINUING THROUGH THE PRESENT, FORD HAS EQUIPPED MILLIONS OF VEHICLES SOLD UNDER THE FORD, LINCOLN AND MERCURY BRAND NAMES WITH THE FORD CYCLONE ENGINE, ALSO KNOWN AS THE DURATEC ENGINE. UNBEKNOWNST TO PURCHASERS AND LESSEES OF THESE VEHICLES, THE FORD CYCLONE ENGINE CONTAINS A DEFECT IN DESIGN, MANUFACTURING, MATERIALS AND/OR WORKMANSHIP THAT CAUSES THE WATER PUMP TO SUDDENLY AND PREMATURELY FAIL'BEFORE THE END OF THE USEFUL LIFE OF THE ENGINE'AND CAN LEAD TO CATASTROPHIC ENGINE FAILURE. AFFECTED VEHICLES FORD EDGE2007'2010 FORD EDGE2015'PRESENT FORD EDGE 2852011'2014 FORD EXPLORER2011'PRESENT FORD F-150 2822015'2017 FORD FLEX2009'PRESENT FORD FUSION SPORT2010'2012 FORD TAURUS2008'PRESENT FORD TAURUS X2008'2009 LINCOLN MKX2007'2010 LINCOLN MKZ2007'2012 MAZDA 6 (3.7L)2009-2013 MAZDA CX-9 (3.5L)2007 MAZDA CX9 (3.7L)2008-2015 MERCURY SABLE2008'2009
#11276927 |
WHEN THE VEHICLE IS NOT IN MOTION AND THE CLIMATE CONTROL IS ACTIVE, A BURNING OIL SMELL COMES FROM THE VENTS. THE FUMES IRRITATE THE EYES AND RESPIRATORY SYSTEM. THERE IS NO VISUAL SIGN OF ANY FLUID LEAKS.
#11277000 |
THE FIRST INCIDENT WAS ABOUT 9MONTHS AGO I WAS DRIVING WITH MY 3 YEAR OLD ON HIGHWAY AT ABOUT 65MPH THE CAR LOCKED UP STEERING THE WHEEL. THE CAR WAS MOVING ALL DIRECTIONS ON THREE LANES AND IT WAS VERY HARD FOR ME TO ATEMPT TO STEER AS THE WHEEL WAS VERY TIGHT. IT FINALLY WENT DOWN TO 0 MPH AND I PULLED OVER THANKING GOD I DID NOT CRASH. THE LIGHTS WERE FLICKERING ALL OVER. ATTEMPTED TO TRADE AT A DEALERSHIP REGOR DYKES IN TEXAS BC I WAS SCARRED TO DRIVE IT. THEY FIXED IT AS A TRADE THEN GOT SUED AND RETURNED IT BACK TO ME AND TOOK MY NEW CAR BACK. THEN YESTERDAY I LEFT HOME TO TAKE ALL MY KIDS TO SCHOOL 3. AND GOT TO 40 MPH AND IT DID IT AGAIN LUCKILY WE WERE NOT ON A HIGHWAY. THIS TIME WHEN IT HIT 0...
#11271190 |
IT'S POPPING UP LOW ENGINE POWER AND IT WILL SHUT DOWN EVERYTHING FROM LIGHTS TO BLIND SPOT DETECTION. IT JUST STARTED DOING THIS AFTER RUNNING THROUGH A SMALL WATER PUDDLE.
#11271227 |
FORD EXPLORER 3.5L ECOBOOST ENGINE TIMING CHAIN STRETCH @ 61,902 MILES... $2500 REPAIR BILL ON A VERY WELL MAINTAINED AND PREVENTATIVE MAINTENANCE SCHEDULE MINDED OWNER. ALSO, AT 42K MILES THE LUMBAR BAG ON DRIVERS SEAT DEFLATED AND WON'T INFLATE...
#11270669 |
THE POLICE INTERCEPTOR UTILITY WAS BEING DRIVEN WITH WINDOWS DOWN IN A PARKING LOT WHEN A FOUL ODOR WAS SMELLED BY THE OFFICER, FOLLOWED BY THE CARBON MONOXIDE ALARM ACTIVATING. THE READING ON THE CO ALARM WAS 127 PPM. THE VEHICLE WAS TAKEN TO HILLTOP FORD AND A REPAIR WAS MADE TO THE EGR PURGE VALVE. THE VEHICLE WAS RETURNED TO SERVICE AND WITHIN A COUPLE OF DAYS THE CO ALARM ACTIVATED AGAIN, HOWEVER NO SMELL ACCOMPANIED THE ALARM. THE VEHICLE WAS BEING DRIVEN DURING THE ACTIVATION. THE CO ALARM IS A HONEYWELL BWC2R-M. THE VEHICLE WAS TAKEN BACK TO HILLTOP FORD AND AFTER REMAINING WITH THEM FOR A MONTH, A FIELD SERVICE ENGINEER TESTED THE VEHICLE WITH SPECIALIZED EQUIPMENT AND WAS UNABLE TO DUPLICATE THE COMPLAINT. NO REPAIR WAS MADE. ALL PRIOR RECALL WORK HAD BEEN PERFORMED ON THIS VEHICLE.
#11266974 |
STRONG ODOR OF EXHAUST IN CABIN OF VEHICLE
#11251868 |
BOTH EXHAUST MANIFOLDS WERE CRACKED. REMOVED AND DRILLED OUT BROKEN STUDS AND INSTALLED NEW CONVERTERS. I HEARD A NOISE FOR A DAY OR TWO AND BROUGHT IT IN AND THEY SAID THIS WAS THE ISSUE. I MAINTAIN MY VEHICLE REGULARLY AT THE FORD DEALER AND NEVER INDICATED A PROBLEM. THEY SAID NO RECALL BUT I GOOGLED IT AND I SEE MANY COMPLAINTS WITH THE SAME ISSUE FOR MY YEAR, MAKE AND MODEL.
#11246254 |
WASTEGATE ISSUES. DECREASE IN POWER AND ACCELERATION CAUSING SAFETY HAZARDS WHILE DRIVING. PULLED ONTO A HIGHWAY WHILE IN TRAFFIC (65MPH) AND I COULDN'T ACCELERATE AS NEEDED WHEN PULLING ONTO A HIGHWAY AND WAS NEARLY REAR ENDED.
#11245434 |
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. HOWEVER, THE MECHANIC STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. HALDEMAN FORD (640 US-130, EAST WINDSOR, NJ 08520, (833) 668-9583) WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.
#11241967 |
WHILE DRIVING DOWN THE HIGHWAY THE EXPLORER HAS SUDDENLY SHUT DOWN ON TWO OCCASIONS. THE FIRST TIME (JULY 2019) I WAS DRIVING ABOUT 50 MPH. I WAS ABLE TO CRUISE OFF INTO A MEDIAN. THE SECOND TIME (AUG 5, 2019) I WAS COMING OFF AN ON RAMP ONTO A BUSY HIGHWAY AT ABOUT 60 MPH. ONCE AGAIN THE CAR SUDDENLY POWERED OFF. I WAS LUCKY TO BE IN THE FAR RIGHT LANE AND WAS ABLE TO CRUISE OFF INTO A WIDE GRASSY AREA. THE TRAFFIC I WAS MERGING INTO WAS AT 70 MPH. IN BOTH INSTANCES THE WRENCH LIGHT CAME ON. THIS IS VERY DANGEROUS AS THE CAR LOSES POWER AND YOU HAVE PRACTICALLY NO CONTROL OVER THE STEERING OR BRAKES. IF I HAD NOT BEEN ABLE TO CRUISE OFF AND/OR HAD BEEN IN THE CENTER LANE OF A MAJOR HIGHWAY I COULD HAVE BEEN REAR ENDED BY VEHICLES AT...
#11234314 |
A LITTLE OVER A MONTH AGO THE LEFT REAR TOE LINK BROKE WHILE DRIVING. THIS CAUSED THE CAR TO LOSE CONTROL AND GO INTO A SIDEWAYS SLIDE, BREAKING THE WHEEL HUB IN THE PROCESS. SMOOTH ROAD GOING ABOUT 50 MPH IN GOOD CONDITIONS. WE GOT THE CAR FIXED AND HAD TO PAY FOR THE REPAIRS SINCE THE CAR IS NO LONGER UNDER FACTORY WARRANTY. AFTER THE FORD DEALER IN MCHENRY IL HAD IT FOR OVER A WEEK, WE GOT THE CAR BACK, DROVE IT FOR A FEW DAYS AND SUDDENLY WE HAD A CRACKED EXHAUST FLEX PIPE. WE HAD TO PAY SEVERAL HUNDRED MORE TO GET THAT REPAIRED. AGAIN, DRIVEN ON SMOOTH ROADS IN THE SUMMER, NOTHING THAT WOULD HAVE CAUSED THIS SO SUDDENLY. GOT THE CAR BACK AGAIN AFTER SEVERAL MORE DAYS IN THE SHOP.. DROVE IT FOR A COUPLE MORE DAYS AND THE LEFT REAR TOE LINK BROKE.....
#11233917 |
I BOUGHT MY NEW, 2015 FORD EXPLORER SPORT, VIN [XXX] FOR $59,000 DOLLARS AT RICH FORD AUTO DEALERSHIP, SERVICE MANAGER [XXX] 8601 LOMAS BLVD NE, ALBUQUERQUE, NEW MEXICO. 87111 (505) 292-0000 RICH FORD SERVICE MANAGER [XXX], CONFIRMED THEY HAVE DONE THIS AND ALL NOTICES FROM FORD, TBS16-0165 BECAME FORD RECALL PROGRAM 17N03 AND SUPPLEMENT #1 DATED OCTOBER 26/2017 EXPIRES DECEMBER 31/2019 I FILED COMPLAINTS 08/20/2015 UP UNTIL TODAY WITH, RICH FORD, FORD MOTOR CO, FORD MOTOR CO.COM, ABOUT THE CARBON MONOXIDE COMPLAINT, I HAVE BECOME; SLEEPY, SICK, NAUSEOUS, VOMITING, 08/20/2015 THE RICH FORD AUTO DEALERSHIP SALESMAN INFORMED ME THAT THIS WAS THAT NEW CAR SMELL, I FILED COMPLAINTS 08/28/2015 UNTIL TODAY WITH, THE RICH FORD AUTO DEALERSHIP SALESMAN INFORMED ME AGAIN THAT THIS WAS THAT NEW CAR SMELL, MECHANIC PERFORMING NOSE SAFETY SNIFF TEST USING HIS NOSE, AND DECLARING THE VEHICLE SAFE, USING ONLY THE NOSE SAFETY SNIFF TEST, AND...
#11232825 |
THE EXHAUST SMELL IS OVERWHELMING WHEN YOU HAVE TO ACCELERATE OVER 3,500 RPMS. THIS IS SOMETIMES NECESSARY WHEN ON HIGHWAYS OR WHEN TRAVELING UP A HILL AT HIGHER SPEEDS. IT IS NOT SAFE TO INHALING EXHAUST FUMES WITHIN THE CABIN. I WORRY ABOUT THE SAFETY OF MY CHILD IN THIS VEHICLE DUE TO THIS ISSUE.
#11231148 |
08/20/2015 I BOUGHT MY NEW, 2015 FORD EXPLORER SPORT, VIN [XXX] FOR $59,000 DOLLARS AT RICH FORD AUTO DEALERSHIP, 8601 LOMAS BLVD NE, ALBUQUERQUE, NEW MEXICO. 87111 (505) 292-0000 I FILED COMPLAINTS 08/20/2015 UP UNTIL TODAY WITH, RICH FORD, FORD MOTOR CO, FORD MOTOR CO.COM, ABOUT THE CARBON MONOXIDE COMPLAINT, I HAVE BECOME; SLEEPY, SICK, NAUSEOUS, VOMITING, 08/20/2015 THE RICH FORD AUTO DEALERSHIP SALESMAN INFORMED ME THAT THIS WAS THAT NEW CAR SMELL, I FILED COMPLAINTS 08/28/2015 UNTIL TODAY WITH, THE RICH FORD AUTO DEALERSHIP SALESMAN INFORMED ME AGAIN THAT THIS WAS THAT NEW CAR SMELL, MECHANIC PERFORMING NOSE SAFETY SNIFF TEST USING HIS NOSE, AND DECLARING THE VEHICLE SAFE, USING ONLY THE NOSE SAFETY SNIFF TEST, AND I FILED MY COMPLAINT WITH THE BBB ALBUQUERQUE, NEW MEXICO, THEY REFEREED ME TO BBB DENVER COLORADO THEY REFEREED ME TO BBB AUTO LINE ARLINGTON VA, THEY HAVE SAID IT IS TOO...
#11222313 |
VEHICLE HAS STRONG EXHAUST LIKE BURNT HAIR UNDER HARDER ACCELERATION. FOR INSTANCES, CLIMBING A HILL AND NEEDED TO SPEED UP. THE SMELL STAYS WITH THE VEHICLE AS WELL. FOR AT LEAST A MILE AFTER THE FACT. I HAVE HAD SEVERAL VEHICLES AND NEVER HAVE I HAD ONE SMELL LIKE THAT UNDER ACCELERATION.
#11220001 |
CARBON MONOXIDE COMPLAINT, I HAVE BECOME; SLEEPY, SICK, NAUSEOUS, VOMITING, 08/20/2015 THE RICH FORD AUTO DEALERSHIP SALESMAN INFORMED ME THAT THIS WAS THAT NEW CAR SMELL, I FILED COMPLAINTS 08/28/2015 UNTIL TODAY WITH, THE RICH FORD AUTO DEALERSHIP SALESMAN INFORMED ME AGAIN THAT THIS WAS THAT NEW CAR SMELL, MECHANIC PERFORMING NOSE SAFETY SNIFF TEST USING HIS NOSE, AND DECLARING THE VEHICLE SAFE, USING ONLY THE NOSE SAFETY SNIFF TEST, AND I FILED MY COMPLAINT WITH THE BBB ALBUQUERQUE, NEW MEXICO, THEY REFEREED ME TO BBB DENVER COLORADO THEY REFEREED ME TO BBB AUTO LINE ARLINGTON VA, THEY HAVE SAID IT IS TOO LATE TO FILE MY BBB COMPLAINT [XXX] WITH FORD MOTOR CO COMPLAINT, ABOUT CARBON MONOXIDE FROM THE DAY I BOUGHT THIS VEHICLE UNTIL NOW, TODAY, THEIR MECHANIC HAS REPEATEDLY PERFORMING NOSE SAFETY SNIFF TEST USING HIS NOSE, AND DECLARING THE VEHICLE SAFE, USING ONLY THE NOSE SAFETY...
#11219435 |
ON 6/6/19 VEHICLE LOST ENGINE THROTTLE POWER WHEN "WRENCH" LIGHT INDICATOR APPEARED ON DASHBOARD WHILE DRIVING ON INTERSTATE (AT LEAST 65MPH). WRENCH NOTED TERRAIN MANAGEMENT SYSTEM ERROR. ENGINE DID NOT SHUT OFF. VIBRATED VERY BADLY WHEN COMING TO STOP. HAPPENED AGAIN ON 6/12 ON CITY STREET DRIVING APPROX 35MPH. BOTH TIMES STOPPED VEHICLE, TURNED OFF, AND RESTARTED AND OPERATED NORMALLY. FORD DEALERSHIPS CANNOT DETERMINE PROBLEM BECAUSE THERE COMPUTER SYSTEMS CANNOT SEE ERROR CODE(S) IN DIAGNOSTICS.. ADDITIONALLY, FORD MOTOR COMPANY WILL NOT RESPOND UNTIL "ERROR CODE" IDENTIFIED BY FORD SERVICE DEALERSHIP. READ ONLINE AND YOUTUBE EXACT ISSUES BUT NOT DISCUSSION ON RESOLUTION(S). SEE URL ADDRESS FOR EXAMPLE OF ISSUE THAT OCCURRED WITH OUR VEHICLE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=ASRDPLP4_QE&T=1S. VERY DANGEROUS TO LOSE POWER ON HIGHWAY AND LITTLE CONTROL OF VEHICLE. BELIEVE THIS IS A SYSTEMIC ISSUE WITH FORD EXPLORERS
#11217196 |
WHILE DRIVING RECENTLY MY CAR WOULD 'SPUTTER' WHILE AT A LIGHT ETC. WELL TODAY IT COMPLETELY DIES WHILE DRIVING (ABOUT 20MPG). IT EVENTUALLY RESTARTED AND I WAS ABLE TO DRIVE TO MY MECHANIC. THE VEHICLE COMPLETELY DIED WHILE PULLING INTO THE DRIVE OF THE MECHANIC WHO WILL TAKE A LOOK ON MONDAY. ALSO, HAD PROBLEMS WITH STEERING UNIT THAT FORD SAID NEEDED TO BE REPLACED. SAID THAT WOULD COST US ABOUT $1100 FOR A NEW MODULE. AT THAT TIME THE CAR HAD 40,000 MILES ON IT. CURRENTLY HAS 72,000. MY HUSBAND WAS GOING TO BY A F150 NOW SERIOUSLY CONSIDERING GOING WITH TOYOTA. HE'S HEARTBROKEN AS WE BOTH THOUGHT THE EXPLORER WOULD BE A RELIABLE CAR.
#11217200 |
THE SIDE PANEL POPPED OUT IN THE FRONT PASSENGER SIDE OF THE VEHICLE FOR NO APPARENT REASON. THE FORD DEALERSHIP I TOOK IT TO WAS AWARE OF IT. THE SECOND ISSUE WE HAD AT 66,000 MILES WAS AN ERROR CALLED 'TERRAIN MANAGEMENT FAULT'. BOTH TIMES THIS ERROR OCCURRED, WE WERE MOVING. THE FIRST TIME IT HAPPENED IT FIXED ITSELF. THE SECOND TIME, WE HAD TO HAVE IT TOWED. THIS IS SO DANGEROUS AND SOMEONE IS GOING TO GET HURT OR KILLED. THEY HAD TO REPLACE THE THROTTLE BODY. PLEASE GET FORD TO A DRESS THESE SAFETY ISSUES.

Other 2015 FORD EXPLORER Problem Areas

Unknown Or Other 390 complaints Steering 328 complaints Structure 232 complaints Structurebody 124 complaints Fuelpropulsion System 86 complaints Electrical System 85 complaints Air Bags 83 complaints Power Train 79 complaints Suspension 78 complaints Back Over Prevention 60 complaints Seat Belts 37 complaints Engine And Engine Coolingexhaust System 33 complaints Engine And Engine Cooling 25 complaints Service Brakes 24 complaints Visibilitywiper 22 complaints Electronic Stability Control Esc 17 complaints Exterior Lighting 16 complaints Seats 16 complaints Vehicle Speed Control 15 complaints Wheels 15 complaints Back Over Prevention Sensing System Camera 10 complaints Structureinterior Panelsdoor 8 complaints Visibilitywindshieldcritical Fasteners 7 complaints Back Over Prevention Rearview System Braking 6 complaints Fuel System Gasoline 6 complaints Back Over Prevention Warnings 5 complaints Steeringelectric Power Assist System 5 complaints Visibilitysunmoon Roof Assembly 5 complaints Forward Collision Avoidance Warnings 4 complaints Steeringrack And Pinion 4 complaints Structurebodyroof And Pillars 4 complaints Forward Collision Avoidance Adaptive Cruise Control 3 complaints Parking Brake 3 complaints Visibilitywindshield 3 complaints Engine And Engine Coolingcooling Systempump 2 complaints Engine And Engine Coolingexhaust Systememission Control 2 complaints Service Brakes Hydraulic 2 complaints Structurebodydoor 2 complaints Tirespressure Monitoring And Regulating Systems 2 complaints Traction Control System 2 complaints Visibility 2 complaints Visibilitydefrosterdefoggerhvac System 2 complaints Air Bagssrs Malfunction Warning Lamplight 1 complaint Back Over Preventiondisplay Function 1 complaint Electrical System Instrument Clusterpanel 1 complaint Electrical Systembody Control Modulebcm 1 complaint Engine And Engine Coolingengine 1 complaint Engine And Engine Coolingenginegasolineturbosupercharger 1 complaint Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe 1 complaint Equipment Adaptivemobility 1 complaint Equipmentapplianceair Conditioner 1 complaint Exterior Lightingheadlights 1 complaint Forward Collision Avoidance Automatic Emergency Braking 1 complaint Fuel System Gasolinefuel Injection Systeminjectors 1 complaint Fuel System Gasolinefuel Injection Systemthrottlebodymanifold 1 complaint Latcheslockslinkages 1 complaint Power Trainautomatic Transmissiontorque Converter 1 complaint Power Traindrivelinechainbelt 1 complaint Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule 1 complaint Service Brakes Hydraulicpower Assistelectric 1 complaint Steeringgear Box Other Than Rack And Pinion 1 complaint Steeringsteering Control Module 1 complaint Structurebodydoorhandleexterior 1 complaint Structurebodyhatchbackliftgate 1 complaint Structurecritical Fasteners 1 complaint Structureinterior Panelssun Visor 1 complaint Suspensionrear 1 complaint Tires 1 complaint Wheelslugsnutsboltsstuds 1 complaint
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