NHTSA Complaint #11217200 — 2015 FORD EXPLORER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11217200
Vehicle	2015 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	May 10, 2019
Date Filed	May 31, 2019
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

THE SIDE PANEL POPPED OUT IN THE FRONT PASSENGER SIDE OF THE VEHICLE FOR NO APPARENT REASON. THE FORD DEALERSHIP I TOOK IT TO WAS AWARE OF IT. THE SECOND ISSUE WE HAD AT 66,000 MILES WAS AN ERROR CALLED 'TERRAIN MANAGEMENT FAULT'. BOTH TIMES THIS ERROR OCCURRED, WE WERE MOVING. THE FIRST TIME IT HAPPENED IT FIXED ITSELF. THE SECOND TIME, WE HAD TO HAVE IT TOWED. THIS IS SO DANGEROUS AND SOMEONE IS GOING TO GET HURT OR KILLED. THEY HAD TO REPLACE THE THROTTLE BODY. PLEASE GET FORD TO A DRESS THESE SAFETY ISSUES.

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